5/5
GoogleFast and efficient service in the past few years, since we started working with Northfields.
Agent replied
Thanks very much for your feedback Vernon. That's great to hear.
Trusted Agent profile
Northfields Pitshanger reviews
★★★★★
521 reviews across 2 platforms
1 Albert Terrace, Pitshanger W5 1RL
Northfields's Pitshanger office at 1 Albert Terrace is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. The 2 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.
Awards
Trusted Agent 2026 results for Northfields. Each award is assessed separately from the review sites.
- PlatinumNorthfields, PitshangerTrusted Agent 2026 · National position 292
Reviews
Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.
Google1/5
Googlethey re abusing the trust of the people Very awful
Agent replied
Dear Mahrokh, I am very sorry you have felt in any way dissatisfied with the service you have received from Northfields. It is always difficult when we act as 'tenant-find only' agent and we do not manage the rental property, so we have no involvement at the end of your tenancy. I know you are conversing to your landlord directly regarding the return of your deposit, and you have the information on how to proceed with any dispute. If there is anything else that we can assist you with, please do contact me. Amir for Northfields.
5/5
GoogleI strongly recommend you this agenty.Lorenzo helped us a lot .5 stars for him
Agent replied
Thank-you for your recommendation Mihaela. It's much appreciated.
5/5
GoogleJosh and Northfields in Ealing Broadway have been very helpful. They have educated me on the property market a lot. I would definitely recommend. Thank you so much. Josh has shown me great properties and helped me find a way through affording a property. Patient and pleasant.
5/5
GoogleGeorge, Kieron and Alejandro have been very professional and helpful. Excellent service, highly recommended!
Agent replied
That's really great to hear. Thanks so much for taking the time to leave a review and for the recommendation.
5/5
GoogleAmazing customer service and support during a particularly difficult probate sale. Leah in particular was supportive and diligent throughout the entire process and always on hand to advise and help.
5/5
GoogleThis great team helped us get our first flat! Recommend!
Agent replied
Thank-you Bob. We really appreciate the recommendation.
5/5
GoogleFound Noura very helpful and committed when letting property.
Agent replied
Thank-you for letting us know, Assif.
5/5
GoogleSzilvia and Noura from Northfields Ealing branch helped me find a flat with success in october 2017. They were both really professional and helped a lot during the moving process. I would definitely require their services again in the future if needed.
5/5
GoogleVery pleased indeed with handling of my new tenants by the Team. Excellent communication throughout and all documentation and updates courteously and professionally undertaken by Molly.
5/5
GoogleAmazing customer service from Josh, very quickly and efficient.
Agent replied
Thank you for your feedback. It's great to hear you received great customer service from us
1/5
GoogleAwfull! Completely unprofessional. Even trying to escape with false arguments like I've tried to call you this morning, maybe you téléphone is not working!! Courtesy training should be the minimum for the whole staff. The lady I talked to didn't even apologise.
5/5
GoogleVery quick sale would recommend.
Agent replied
Thank-you Geraldine.
5/5
GooglePrompt and professional response
Agent replied
Thanks very much for your review.
5/5
GoogleReceived a lot of guidance and advise from Josh who made his best to find a property that would suit me. Great agency. I really recommend them if you look for high standard properties in West London.
5/5
GoogleReceived a lot of guidance and advise from Josh who made his best to find a property that would suit me. Great agency. I really recommend them if you look for high standard properties in West London.
5/5
GoogleShe has been very very helpful throughout our entire process. The best part is that she has stayed in touch even though we got our house through another agent. Amazing service svilvia. And thank you.
5/5
GoogleTom showed us around an array of different properties, extremely helpful, friendly and knowledgeable! Will definitely be recommending him to my friends going forward!PositiveResponsiveness, Professionalism
5/5
GoogleAmy Butler worked really hard, was professional and was responsive. This made the rental process run smoothly and especially under the current covid environment it was really appreciated
5/5
GoogleI have had several dealing with Northfields over the past few years and I have found them extremely helpful. On my last visit Ed was great in helping me find my latest rental.
5/5
GoogleI wish to comment on Josh’ professionalism. He has been extremely efficient, courteous and considerate in his efforts at finding me a suitable property. A true asset to any company.
5/5
GoogleVery helpful Josh happy good nice service. He take to studio but i did no like studio so he offer one beds. I looking but very good north field
5/5
GoogleThank you. I did not find property now but Josh send me and tell me about new properties in the market. Very helpful and nice talking to
5/5
GoogleAmy at Northfields found us a great property that was right in our price range. It was all very professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Northfields Pitshanger
How many reviews does Northfields Pitshanger have?
Northfields's Pitshanger office has 521 reviews across two platforms: 519 on Google, 2 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Northfields Pitshanger's rating?
Northfields Pitshanger is rated 4.8 out of 5 across all 521 reviews, and 4.8 out of 5 on Google from 519 reviews, checked 9 October 2026.
Has Northfields won any awards?
Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.
Where is Northfields's Pitshanger office?
Northfields Pitshanger, 1 Albert Terrace, Pitshanger W5 1RL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.