Trusted Agent profile

Northfields Pitshanger reviews

★★★★★ Excellent

521 reviews across 2 platforms

1 Albert Terrace, Pitshanger W5 1RL

Northfields's Pitshanger office at 1 Albert Terrace is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. The 2 Facebook count is for the whole business. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.8 / 5

519

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Northfields. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.

5/5

Google

Truly a service way above the rest. Professional beyond all regular expectation, credit is definitely due to all the staff that looked after me.

Jenny · 22 October 2018

5/5

Google

They helped me a lot. Josh in Ealing showed me 4 properties in one day and it really helped me to understand the market

Sasha · 22 October 2018

5/5

Google

Was very lovely to speak and work with Josh.Looking forward to work with him in future.He is very professional.Thank you for all your help,Josh!

Оксана · 11 July 2018

5/5

Google

I found the service very good. From viewing the property to moving in was under two weeks. I would recommend Northfields to anyone.

Mark · 22 October 2018

5/5

Google

Thanks to Mr Josh Glanville I managed to quickly move to the new flat .Very good service , quick and always available

Ire · 22 October 2018

5/5

Google

Edita, Alejandro, Kieron & Abraham help us to buy the house with a less fuss and stress. Much appreciated and well recommended.

Zeljko · 31 July 2018

5/5

Google

A delight to deal with. Found us a buyer within a few days! Would use them again in a heart beat!

Charles · 22 October 2018

5/5

Google

Thank you guys! specially for you Szilvia Németh, thank you for your patience and steadfast work.😁you are the Best! …

Beatrice · 31 July 2018

5/5

Google

I received excellent customer service from Josh. He was polite, punctual and knowledgable about the local area. Highly recommended.

Adam · 9 July 2018

5/5

Google

David O and Kieron H were very supportive throughout a very difficult period of sale/purchase. Calm and helpful.

Felicity · 22 October 2018

5/5

Google

Szilvia a good attitude leads to good service --you are a fine example of both-thanks-keep it up-warm blessings

Jasmine · 22 October 2018

5/5

Google

Josh the letting agent was professional and had good knowledge of the property and the area.

Daniel · 22 October 2018

1/5

Google

I got the impression that their lettings team is very inexperienced

Harry · 12 August 2020

3/5

Google

Generally the service is fine, but unfortunately I often have to chase them for information.

Valerie · 22 October 2018

5/5

Google

Noura has only ever been efficient, attentive and friendly. For me Northfields is Noura.

Farhat · 22 October 2018

1/5

Google

Rude and aggressive on phone. Told me I'm bad

Jeff · 12 August 2020

4/5

Google

She has been a keen and caring manager looking after Landlords interests

Vic · 9 July 2018

5/5

Google

Very active and willing to help from staffs, awesome service.

Mr409er · 22 October 2018

5/5

Google

Wonderful customer services in Sales (Amir) and Lettings (Noura). Thanks

Iftikhar · 22 October 2018

1/5

Google

Very unprofessional.NegativeQuality, Professionalism

Beppe · 20 June 2020

5/5

Google

Well done Josh at Nortfield

Chayla · 22 October 2018

5/5

Google

Rating only, no written review.

William · 20 November 2024

Agent replied · 11 December 2024

Dear William Wong, Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents Ealing Broadway branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

5/5

Google

Rating only, no written review.

Nathany · 24 February 2024

Agent replied · 25 March 2024

Dear Nathany Bergamasco, Thank you for taking the time to review your recent experience with our Gibbs Gillespie Estate Agents - Ealing Broadway branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team

1/5

Google

Rating only, no written review.

K · 23 November 2023

Agent replied · 25 November 2023

Dear K M, we appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Northfields Pitshanger

How many reviews does Northfields Pitshanger have?

Northfields's Pitshanger office has 521 reviews across two platforms: 519 on Google, 2 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Northfields Pitshanger's rating?

Northfields Pitshanger is rated 4.8 out of 5 across all 521 reviews, and 4.8 out of 5 on Google from 519 reviews, checked 9 October 2026.

Has Northfields won any awards?

Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.

Where is Northfields's Pitshanger office?

Northfields Pitshanger, 1 Albert Terrace, Pitshanger W5 1RL.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.