Trusted Agent profile · Pitshanger

Northfields Pitshanger reviews

★★★★★ Excellent

521 reviews across 2 platforms

1 Albert Terrace, Pitshanger, W5 1RL

Northfields's office in Pitshanger, at 1 Albert Terrace, is rated 4.8 out of 5 across 521 reviews on two platforms, including 519 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

519

Reviews on Google

This office

Facebook logo

5.0 / 5

2

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Northfields, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.

4/5

Google

Liam did a great job. The letting process was clearly explained and the swiftly executed. Many thanks for the support and service! Happy to recommend Liam to landlords and tenants alike.

Alister · 3 October 2022

Agent replied · 30 July 2023

Dear Alister, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Couldn’t have asked for better support from Alice! She was so professional and friendly throughout the whole process, amazing customer service☺️

Maria · 13 September 2025

Agent replied · 13 April 2026

Dear Maria Popov We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Spoke to Rohan today from the sales team at Northfields and he was very professional. He advised me on the recent Stamp Duty extension with a wealth of knowledge and confidence. Would recommend Rohan and the Northfields team in the future.

Arthikan · 16 March 2021

Agent replied

Thank you Arthikan, Lovely words which I will pass on the Rohan, he will be delighted. All the best with your property search. Jane for Northfields

5/5

Google

Recently I had to support my family selling a property in Ealing. I worked closely with Leah Verasammy, from the Ealing Broadway office. I can only say great things about our collaboration: - She was very proactive and transparent keeping us up to date - She always went the extra mile to close the deal and unblock pending stuff. She was frequently in touch will all parties and our solicitors to ensure the sale was in track. - She knows very well the market, the industry and how to move things forward. I would definitely recommend working with them!

Gonzalo · 30 July 2022

Agent replied · 30 July 2023

Dear Gonzalo, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am having a fantastic time working with Rohan Berry. He is understanding of my needs and I am enjoying considering various options on offer for me to find my dream home. He is charismatic, clearly very knowledgeable, efficient and reliable. I have every faith that he will help me to find the one. If you are looking for a property in Ealing, look no further.

Marco · 15 October 2023

Agent replied · 29 October 2023

Dear Marco Grossi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amir, our letting manager from Northfields Ealing is absolutely brilliant. His team is extremely professional and efficient in handling and managing our property; during this difficult period of time, Amir managed to find us very high quality tenants within 3-days of listing with the commitment of yearly rent paid in advance. It was truly effortless for us! I highly recommend them if you are looking for professional property management agents! Thank you so much!

Tianyi · 11 October 2020

5/5

Google

Noura Mehdinejad and her team from Northfields Ealing Broadway, are a pleasure to work with. From start to finish Noura and her team were amazing; they negotiated a good deal for me, found the ideal tenants, not to mention their attentiveness to my issues as a landlord. They really went beyond the call of duty to ensure I got my place rented out within two days of putting it on the market. I highly recommend them and will definitely continue to work with them.

Lucy · 22 October 2017

5/5

Google

Noura Mehdinejad from the Ealing Broadway Lettings Branch went above and beyond for me as a landlord. Having previously dealt with other agents in the area, and quite frankly, being fed up, Noura gave me honest and reliable feedback about the current market. After dealing with Noura I cannot see myself dealing with any other agent but herself. Noura did not only gave me an achievable and realistic valuation (far better than the other agents who over priced the property just for my business), but also achieved the asking price rent for me in a short amount of time which helped me avoid a rental void period. I will definitely be recommending Noura and Northfields Lettings Agents to anyone looking for a reliable agent in the area!!

Matthew · 22 October 2017

5/5

Google

I had a real pleasure to work with Rohan. His Professionalism was excellent and ended up making my time working with him not only profitable for me but also enjoyable.

Ahmed · 3 October 2022

Agent replied · 30 July 2023

Dear Ahmed, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

When I first was looking for apartments, I contacted Northfields and a lovely lady called “Indiana” replied back to me. She was so so helpful beyond measures! She video called me (as I couldn’t make it to multiple properties) and she went to the property requested within 48 hours. She was thorough in all her information and made myself and husband feel at ease in the search of a property. Until now and going through a process of securing our property, she is still going above and beyond. She is always available to contact and even on her days off she makes an effort with her clients. So glad we came across her in our hunt for an apartment in London. If you go go via northfields letting agents, please find Indiana! She’s the one to go to!PositiveResponsiveness, Professionalism, Value

Sandy · 20 June 2022

Agent replied · 19 June 2024

Thank you Sandy for such a lovely review. Indiana will always try everything she can to assist and it is kind of you to recognise her in this way. Beth for Northfields

5/5

Google

Indiana was great! She was super helpful not only with the process for an expat trying to find a flat in London, but also super knowledgable about things around the city.

Megan · 30 July 2022

Agent replied · 30 July 2023

Thanks for the review Megan. Indiana really loves to help people and I am glad that she was able to share some of her London insights with you! Beth for Northfields

5/5

Google

Indiana went above and beyond in helping me find a new home. She is what every estate / letting agent should aspire to be. Give this person a pay rise immediately!

Jack · 30 July 2022

Agent replied · 30 July 2023

Dear Jack, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A fantastic agency with very friendly staff. Jason Nawka was an absolute pleasure to deal with when searching for a place to rent in Ealing, answering any questions I had and making the whole process an absolute breeze. Likewise, the lettings manager Noura Mehdinejad was immensely helpful and always prompt with email communication that helped solve any issues I had. I’d absolutely recommend Northfields and the wonderful staff there, and would defnitely use them again in the future.

Aleks · 22 October 2018

5/5

Google

I work for a surveying firm and contacted Northfields for assistance in completing our work - Rohan Berry was extremely helpful and polite in assisting me. Thank you Rohan.

Liam · 3 October 2022

Agent replied · 30 July 2023

Dear Liam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We sold our home with Northfields Ealing Broadway and the service from the sales team Leah, Rohan, Tegan was excellent! A very friendly and professional team, and highly recommended.

Gary · 3 September 2022

Agent replied · 30 July 2023

Dear Gary, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I had an outstanding experience working with Mariya to help me find a rental property. She was extremely helpful from start to finish, explaining the process thoroughly and giving me lots of different options. She has great knowledge and expertise in her field and would 100% recommend speaking with her!

Liam · 26 July 2024

Agent replied · 25 August 2024

Dear Liam Garlinge Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Indiana was great and very helpful throughout! She always made time to answer my questions and help out however she could. I was also impressed by how organised and secure all the transactions were through Northfields.PositiveQuality, Professionalism

Lina · 20 June 2021

Agent replied · 19 June 2024

Thank you Lina for you kind words about Indiana and we are delighted you felt safe with the way our transactions are handled, that's really important to us. Best wishes, Jane for Northfields.

4/5

Google

Alejandro and the team at Northfields Ealing Broadway were very professional and attentive throughout the whole process of the sale of our property. They also helped with negotiation tips for our onward purchase and provided advice when needed. I would definitely recommend them!

Jen · 22 September 2019

Agent replied

Thank-you Jen. That's really good to hear.

5/5

Google

The people were very kind understanding very quick at getting things sorted really would recommend to get there help was a pleasure will miss the little phone calls Thank you to Indiana for all your support really meant

Aaliyah · 13 February 2021

Agent replied

Thanks Aaliyah, we shall miss the little phone calls too! All the best, Jane for Northfields.

5/5

Google

Good agency with very friendly staff. Thomas Richardson was great, taking the time to talk us through options and really understand our requests, checking up on us often and doing his best to help us find a nice home. We ended up finding a place through another agency but we had a very nice experience with Northfields, nonetheless. Will definitely go back to them next time we need a home again.

Renata · 11 October 2020

5/5

Google

I have been working with Northfeilds estate agent for over 10 years and every time they surpass my expectations, I honestly believe, they are one of the best, and a special Thank you to Noura Mehdinejad and Abigail Lomo-Dash, for 100% commitment.

Sharik · 4 October 2019

Agent replied

Thank-you very much Sharik. We really appreciate your continued support and are so pleased to hear that we continue to deliver above your expectations. We will do our very best to keep you just as happy for the next 10 years or as long as you need us!

5/5

Google

Rohan was a pleasure to deal with from start to finish. He was polite, professional and helpful, striking a perfect balance and being informative without being pushy.PositiveResponsiveness, Quality, Professionalism

Boz · 20 June 2022

Agent replied · 19 June 2024

Thanks so much for leaving a review for Rohan. We're really pleased that he was able to help you. Beth for Northfields

5/5

Google

Luke was the consummate professional estate agent. Always available when needed, a font of local information, and a listener… so rare these days! Anthony G.

Anthony · 3 October 2022

Agent replied · 30 July 2023

Dear Anthony, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I am new to life. It is my first time to come to the UK. I have no job or credit record. I have heard that there are many pitfalls in renting a property in the UK. In addition, I have two cats in my neighborhood, so I am worried that I will not be able to find a place. I don’t know anyone well or I don’t know them well, but it’s so exciting! Compared to when I came to Northfields, Billy from Northfields was the most professional person I came into contact with when I came to the UK! She was not afraid of my troubles at all. She patiently listened to my limited English and understood my needs. From finding a house to making a decision, it only took three days. It can be described as extremely fast! Although we have rented buildings in Hong Kong, the methods here are completely different. Billy explained the methods here step by step very carefully. After receiving the holding fee, he never showed any mercy. Every time I had questions, he responded quickly, even if I heard Before I got the call, my colleagues in the company knew the progress and were willing to help. They followed me closely and never missed me. Before moving in, the whole house was professionally cleaned by Zhong, and all the paint and light spots were cleaned. Zhong introduced me to the special broadband bandwidth. After joining the unit, plug it in and play, I’m really satisfied! Recommend friends who have left the UK to use their services!PositiveResponsiveness, Quality, Professionalism, Value

Marco · 26 October 2021

Agent replied · 19 June 2024

Thank you Marco for your review of renting with Northfields in our country, and how Billy was able to help you with his patience and understanding. If I have understood correctly, I hope that you and your cats are happy in your new home in Ealing! Jane for Northfields.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Northfields's Google reviewsLeave Northfields a review

Questions about Northfields Pitshanger

Has Northfields won any awards?

Yes. In The Trusted Agent 2026 awards: Northfields, Pitshanger won Platinum.

The Trusted Agent

Is this your office? Claim your page.