Gibbs Gillespie Pitshanger Lane reviews

★★★★★ 5/5

Trustpilot

Thank you Gibbs Gillespie

Harry Rai is the ultimate proof that a good salesperson is not a person that just sells. In our latest viewing, Harry invested time, knowledge, experience and empathy to understand our needs and help us find a new home.We are so grateful to him, to David and to Gibbs Gillespie.

Ralph · 21 October 2024

★★★★★ 5/5

Google

Jason and the team at Gibbs Gillespie,Estate Agents, on Pitshanger Lane W5 were absolutely fantastic in dealing with our sale. They are a very professional company and could not have been more helpful. I thoroughly recommend them.

Graham · 14 April 2025

★★★★★ 5/5

Trustpilot

Danielle and Lucy

Danielle, you and Lucy were first class! You were very helpful in explaining the English process of house purchase and sale which is so different from the Scottish one - which is the only one I was familiar with. During the purchase of my house, you kept in touch on a regular basis without being asked. This was very thoughtful and helpful to know that someone was looking after me and this made the process as smooth and as fast as possible. It also allowed me to chase my solicitor if something had to be done. You both were always pleasant and positive on the phone, nothing was too much bother, and you made arrangements if one of you was on holiday so that there was continuity of contact. I would have no hesitation in recommending Gibbs Gillespie on the basis of my experience with you. Well done, and thank you very very much.

Margaret · 20 October 2022

★★★★★ 5/5

Google

Jo Godfray is an experienced estate agent who takes the time to listen to and understand her client's brief and advise accordingly, without wasting time on unsuitable properties. She is a delight to view properties with!

Deborah · 14 April 2025

★★★★★ 5/5

Trustpilot

They are the best agent in stanmore…

They are the best agent in stanmore Second home they have sold for us for a good price and so professional Aquib has done a amazing job with his team

Garry · 4 August 2026

★★★★★ 5/5

Google

Gibbs Gillespie recently sold my two-bedroom flat in Ealing against the background of a very difficult market for properties of this nature. Patricia O'Sullivan was particularly supportive throughout the process, in finding a buyer and helping close the matter out with Solicitors. She kept us fully informed at every stage and we were thoroughly satisfied with levels of service.

Mark · 14 April 2024

★★★★★ 5/5

Trustpilot

Excellent service at the uxbridge branch

Long story short the purchase of a new property is very stressful and my solictors (Hannah Solictors) did not make it any easier for me. However, Kasia who works for Gibbs was dealing with my case and did an exceptional job, ensuring that all matters were dealt with in a timely manner. She consistently kept on the case of my solictors (Hannah Solictors) who were absolutely useless and ensured I was kept upto date with everything that was going on in the background. Kasia is clearly and asset to Gibbs i would definitely recommend anyone purchasing or selling to get her on the case.

Mahbub · 9 September 2022

★★★★★ 1/5

Trustpilot

I would never again choose Gibbs to sell a house

I chose Gibbs Gillespie to sell my parents home as they agreed and achieved a good price for the property, for this they get the one star rating.Before the property went on the market, I had to organise the EPC, correct the floor plan, chase to get the list of clients for the open house and a photo of a bedroom was missing. There was no continuity, three different Move Managers dealt with this sale, all of them were useless, they couldn’t even spell my name correctly. I always had to ring them for an update and ask them to chase the purchaser, the mortgage offer and his solicitor. I had to remind them to do their Move Managers work, in fact the last one said if I needed a job to contact her!!!. Throughout the whole process I received no customer service and the communication was terrible, the only time Gibbs Gillespie contacted me, without me chasing them , was when they wanted their Invoice paying, which they then sent direct to my solicitor with no copy to me.Please bear this review in mind when choosing an Estate Agent to Sell a house, Gibbs Gillespie will get you a good price but then you’re on your own.

Tracy · 6 September 2022

★★★★★ 5/5

Google

Patricia O'Sullivan is a very responsible real estate agent. This was my first time buying a property in London, and she provided me with an excellent experience. Next time, I will definitely consider her first.

YUAN · 14 April 2025

★★★★★ 5/5

Trustpilot

Renting a property

I had a great experience while looking at a few rental properties and was pleased with that they had to offer. Dushali had shown me a few rentals and had explained the ins and outs perfectly.

Rjoshihotmail.com · 21 June 2026

★★★★★ 5/5

Trustpilot

I had na amazing experience with Gibbs…

I had na amazing experience with Gibbs Gillepsie in Ealing Broadway! I had a very challeging property to sale and Leah and her team (Luke and Rohan) did not measure their efforts to support ant assist me with everything I needed through all the ups and downs for my sale. I definetely recommend them!

Taís · 9 July 2024

★★★★★ 5/5

Google

Big thank you to Heather! As a first time, selling and buying at the same time, Heather was very professional and helpful through the whole long process. I would say thorough professionalism, excellent service and best estate agent I've worked with. Heather was very helpful and informative and understood my needs fully. She was always available and even when she was off always notified me with lots of information before and after. Delighted team to work with. I would recommend Northfield Estate Agent (Pitshanger Lane) to everyone. Best regards, ShahlaPositiveResponsiveness, Quality, Professionalism, Value

Shahla · 24 August 2022

★★★★★ 5/5

Google

Excellent experience. We worked with Leah in Nothefields Pitshanger branch and she has been pivotal to our buying process by keeping all parties involved updated and engaged throughout the exchange process. We met Leah 2 years ago during a house viewing and when we resumed our property hunt again in the area, she remembered us and provided a lot useful informations to help us make the decision to buy around Ealing area. Overall I would highly recommend their service.PositiveResponsiveness, Quality, Professionalism

Tong · 24 August 2022

★★★★★ 5/5

Google

Heather was simply brilliant and we knew immediately that our home search experience would be memorable right at the beginning when found her through Zoopla. After we zeroed in on the property we liked, Heather was responsive to all our queries and went above and beyond to ensure that we had all information to hand to make our decision. At no point did we feel rushed or pressured and once we made our offer I took a back seat and Heather gave me consistent updates on the progress with our purchase. Thank you Heather for making our buying process smooth and the experience relatively stress free.PositiveResponsiveness, Professionalism, Value

M · 24 August 2022

★★★★★ 1/5

Trustpilot

disrespectful attitude…

We have never used the services of this company and did not know about its existence. When I received an offensive email from this company, I knew that I would never contact them. I don't know where they got the information about our rented apartment from. They only ruined our mood and took time to write complaints."...Not wanting to Renew?That is a shame! You MUST confirm your notice in writing to your branch ..."Louis KingProperty Manager44 High Street, Brentford TW8 0BB

Viacheslav · 14 July 2022

★★★★★ 1/5

Trustpilot

Selling house

Selling house, no issue but after sale service non existent. Gibbs Gillespie, Uxbridge was uncommunicative, seldom returning phones calls and replying to emails and offered little to no assistance throughout the sale process. I was so frustrated that I went into the branch after over 6 months, still trying to get the sale through, whereupon I was advised that to get action I should contact both my buyer and their solicitors direct to speed the process along. And for this, I still had to pay nearly 1% to Gibbs for the privilege! Absolutely appalling service or lack of. Cannot recommend.

ED · 4 July 2022

★★★★★ 5/5

Google

Heather at Pitshanger helped us with our home purchase in Ealing. The purchase was a bit drawn-out due to a title query, but Heather remained proactive, responsive and helpful throughout the process, helping to push the solicitors and liaising directly with the sellers to keep things as efficiently as possible. We couldn’t imagine a better estate agent, from the original viewing to closing. Heather was always helpful, honest and kind. It was a sincere pleasure working with her.

Alex · 10 September 2022

★★★★★ 5/5

Trustpilot

Amazing Viewing Experience…

Had an amazing viewing experience with Harry, he is very knowledgeable and friendly. We viewed 4 different properties with him, he was organised and had brochures which he distributed to us, helped us understand the local area more and also introduced us to one of the developer, all in all a great experience.

Christine · 25 January 2026

★★★★★ 1/5

Trustpilot

Been a Landlord customer since 2004 terribly disappointed

Been a Landlord customer since 2004 - business has changed hands ownership over time and fees have gone up but service has drastically deteriorated. Slow (if any) responses - personnel changes - no access or interest from Directors when issues are escalated .. just constant apologies but little action. Service levels are at best "shocking"

Paul · 6 January 2026

★★★★★ 5/5

Google

I worked with Leah from the Pitshanger Office to get my flat sold. I have to say she is the most professional estate agent I have come across. She was honest with me from the onset and when things got tough she always had a way forward. We shared a laugh everytime a challenge presented itself and this enabled us to get the transaction through. I would strongly recommend her if you are selling in Ealing.PositiveResponsiveness, Quality, Professionalism

Margaret · 24 August 2022

★★★★★ 5/5

Trustpilot

Zahab was very accommodating and very…

Zahab was very accommodating and very informative. He also gave me other properties to consider as an option. Highly recommended.

FJL · 1 September 2025

★★★★★ 5/5

Google

We are very pleased that we appointed Gibbs Gillespie for the sale of our flat. The valuation, preparation of marketing materials, viewings and the sale process were all handled with care and attention - with a really friendly and effective team who delivered a very smooth sale. We really appreciated the communication throughout the process and any questions we had were handled well. We would recommend Gibbs Gillespie without hesitation.

Hamish · 11 August 2025

★★★★★ 5/5

Trustpilot

Excellent from start to finish

There isn’t enough space here to convey how much I’ve appreciated Joe having my back over the course of the last 6 months. This was an emotional sale for us given that it involved the family home that I grew up in. It was preceded by my mother having a stroke and subsequently passing away. There was a point where I needed to apply the brakes due to being overwhelmed. Joe contacted anyone that needed to be informed (lifetime legal, the photographer etc). I didn’t have to respond to anyone or anything until I contacted him with the green light. The process can feel very much like marching through the legal steps required. This was so much more and I’m so grateful. Communication was consistently excellent and Gibbs Gillespie were totally up front and honest from day one. We had approached another local agent beforehand who had a vastly different approach so it was a relief to find them. Thank you once again Joe.

Sharon · 26 April 2022

★★★★★ 5/5

Google

Jo Godfray from Gibbs Gillespie receives consistently positive feedback for her professionalism, friendliness, and deep knowledge of the local real estate market. Jo is described as personable and supportive, making what can be a stressful process much smoother for her clients​ Her approachability and customer focus stand out, making her a valued member of the Gibbs Gillespie team. If you’re looking for a professional who is not only knowledgeable but also committed to providing excellent service, Jo comes highly recommended.

Juliana · 14 April 2025