Every review we hold for the Pitshanger Lane office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAqib Hamid (lead advisor) and Irene…
Aqib Hamid (lead advisor) and Irene Treveil were helping me to sell my house. The time couldn't have been worse: post-pandemic, 2 wars (Ukraine and Iran) and a Buyer Market really. But they have successfully navigated through all challenges for over 6 months until the sales was completed. Aqib is very experienced and knowledgeable in judging Market conditions and calling the right sales price, he is also responsive and a very good negotiator that aims to get the best possible price for me. I trust and always stick with Gibbs Gillespie despite numerous offers from other agencies. Very very happy with the outcome.
Oliver · 21 August 2026
Agent replied · 25 September 2026
Thank you for your wonderful 5-star review, Oliver.
We’re delighted to hear how pleased you were with the service provided by Aqib and Irene throughout what was undoubtedly a challenging market. Selling a property in changing market conditions can be a lengthy and complex process, so it’s fantastic to know that their experience, market knowledge, responsiveness and negotiation skills helped achieve such a positive outcome for you.
Your continued trust in Gibbs Gillespie means a great deal to us, and we’re particularly pleased to hear that you were so happy with the final result. We’ll be sure to share your kind feedback with Aqib, Irene and the wider Stanmore team.
Thank you again for your loyalty and for taking the time to share such detailed feedback. We wish you all the very best for the future!
★★★★★ 4/5
TrustpilotMy first time experience to let my…
My first time experience to let my house . I first visited Gibbs-Gillespie Uxbridge branch by myself without any recmendation and/or advice. From the beginning letting manager started nice talks with me for the business. I have had good understanding on the business. Lewis Bolton , manager is a good man to do his job to the customers. Intellogent is he, too. My house is now rented to the tenants who were found and brought to us through necessary survey. Thanks to Lewis Bolton
Benjy · 26 May 2026
Agent replied · 8 June 2026
Dear Benjy,
Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Lewis. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence.
Kind regards,
Customer Care Team
★★★★★ 5/5
TrustpilotGreat letting agents they are and have staff like Labeeb who is Amazing
Great letting agents they are. They booked viewing only on one call. No waiting or call back and we will see stuff. Labeeb came to show us property. Labeeb is very professional. He listened my issues regarding property and asked few questions. He got the answers very next morning. Labeeb, you have a good future so just keep it like this. I will definitely suggest this agency and Labeeb to others.
Danish · 16 July 2026
Agent replied · 25 September 2026
Thank you, Danish, for your fantastic 5-star review.
We're delighted to hear that you had such a positive experience with Gibbs Gillespie Brentford and that Labeeb provided such a professional and helpful service. It's great to know he was able to arrange your viewing quickly, listen to your requirements and follow up promptly with the answers you needed.
We'll be sure to pass your kind words on to Labeeb, who will be thrilled to hear your feedback. Thank you for your recommendation, and we wish you all the best with your property search.
Kind regards,
The Gibbs Gillespie Brentford Team
★★★★★ 3/5
TrustpilotIt's bad enough having a bad tenant, but then being protected by the letting agency ???
VERY bad experience with, what I thought, was a very good company. The experience with dealing with their branch in pitshanger lane, ealing broadway had been quite ok. But the tenant in my flat seems to have been taken on without doing any checks, taking copies of id, permanent address, or guarantor, to the extent her contract had been renewed a number of times and yet none of this info was taken and checked on. I have had a number of discussions with the latest lettings manager KARAM (who proved to be very helpful in providing numerous bits of information requested by the solicitor), who was unable to provide the latest info because he doesn't have it. How can the lease be renewed without proper checks. THIS is NEGLIGENCE AND CORRUPTION OF THE HIGHEST and should be investigated. This after confidence is gained from me, by the previous lettings manager, of being "A FELLOW LANDLORD", "EMPATHY" and all that just to get the landlord to feel of being treated properly and with respect. IT'S all just ONE BIG LIE !!! I have been with this agency for a very long time……. Almost 10years. Money was taken for a check-in/out report yet none has been produced yet !
Noaman · 8 May 2026
Agent replied · 8 June 2026
Dear Noaman Saeed
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotA massive thank you to all the team
A massive thank you to all the team, and especially Alex and Edyta, at Ruislip Manor who arranged my sale, and particularly for their tireless efforts over the last couple of weeks. It has been a huge relief to know I had such skilled, calm professionals in my corner. From start to finish the whole team were fantastic, from Gavin initially to Taia and Leonie and everyone involved in the viewings - everyone was unfailingly friendly, supportive and offered invaluable advice. I always got a call or an email straight back when needed and was dealt with sympathetically (even on my bad days!). All the sold boards around Northolt are testament to their expertise.
HY · 1 April 2026
Agent replied · 8 June 2026
Dear Hy, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotBeing a landlord and using Gibbs…
Being a landlord and using Gibbs Gillespie for many years I’ve been extremely pleased with their service and their professionalism. I’ve dealt with Ricky for many years and recently also with Lauren who has been extremely supportive and helpful with any situation that I have had needed guidance with. Thank you and would highly recommend. David
Modern · 9 September 2026
Agent replied · 25 September 2026
Thank you so much, David, for your fantastic 5-star review and for your continued trust in us over the years.
We’re delighted to hear that you’ve consistently been pleased with the service and professionalism provided by Gibbs Gillespie Uxbridge. It’s particularly lovely to hear that Ricky has supported you over many years and that Lauren has recently been equally helpful and supportive whenever you’ve needed guidance.
Building long-term relationships with our landlords is something we really value, so your kind words mean a great deal to Ricky, Lauren and the wider team. We’ll be sure to share your feedback with them.
Thank you again for your loyalty and for recommending Gibbs Gillespie Uxbridge. We look forward to continuing to support you with your property needs for many years to come!
★★★★★ 1/5
TrustpilotNo good experience with the property management
I wish I could rate this company zero. I heard a lot about this company and hence I choose this letting agent over others. I had horrible experience with all my property managers. They changed three times in one year tenancy. I and my tenant both complained about mis communications. I was given incorrect advice multiple times. Tenant leave dates was agreed without land lady made aware at timely manner. Regular property inspection which was promised was not done correctly and I found a wall with mould when tenant was leaving. I was then advise to deduct money from the tenant’s deposit. There was damages to the property, tenant left the rubbish in the property all this was not added on to inventory check out and when this was raised I was again told to go to the small claim court. Why do I need this if agent was supposed to regularly inspect the property and also supposed to be doing the inventory check in check out. I personally feel a good relationship with the property manager with both land lady and tenant would have definitely help. This was my first property I rented out using agent and hence a good support and guide would have helped.
Mona · 3 March 2026
Agent replied · 8 June 2026
Dear Mona Patel,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
TrustpilotAbraham Oommen
Our house sale went through today thanks to the team at Gibbs Gillespie...big shout out for Abraham Oommen, who, as a local man with over 20 years experience as an estate agent, has invaluable knowledge...he handled the sale with humour and courtesy...there was a tear in my eye as I viewed the property for the last time...my parents had lived there over 60 years and I was brought home there as a new born baby in 1947..now the house lives again with another young family...thanks Abraham and Adam for a painless sale.
Bill · 27 February 2026
Agent replied · 8 June 2026
Dear Bill We greatly appreciate your 5-star review and the time you took to share your experience with Abraham and Adam. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotLeah is a lifesaver, Moved heaven and earth!
I can’t be grateful enough to Leah and the team at the Gibbs Gillespie Ealing Broadway office. Leah truly moved heaven and earth and did everything possible to get my sale to completion - without her, I don't think it would have happened at all. I am extremely happy with their service, which went far beyond usual business relations; it felt truly personal, and I’ve never experienced anything like it before. I highly recommend them 100 times over. Thank you again, Leah, for all your incredible hard work and help!
Artem · 21 February 2026
Agent replied · 8 June 2026
Dear Artem We greatly appreciate your 5-star review and the time you took to share your experience with Leah and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotI had such a great experience from…
I had such a great experience from start to finish! From my very first viewing with Nathaniel, he was friendly and knowledgeable and took the time to answer all of my questions. A special thank you to Jekaterina who supported me all throughout the entire process. She was always so helpful, responsive and kept me updated every step of the way.
Teomi · 8 July 2026
Agent replied · 25 September 2026
Thank you, Teomi, for your wonderful five-star review.
We're delighted to hear that you had such a positive experience with our Gerrards Cross team from your initial viewing through to completing your move. Nathaniel will be pleased to know that his friendly approach, local knowledge and willingness to answer your questions helped make your property search such a smooth experience.
We're also thrilled to hear how much support you received from Jekaterina throughout the process. Clear communication, regular updates and dedicated support are all key parts of the service we aim to provide, so it's fantastic to know she helped you feel informed and supported every step of the way.
Thank you for your recommendation. We'll be sure to share your kind feedback with Nathaniel, Jekaterina and the wider Gerrards Cross team. We wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotVery professional estate agent
Gibbs Gillespie have been my estate agent to introduce new tenants for our two properties. All the people at Gibbs Gillespie are always professional. I have recently been speaking to Marta and she has been very helpful in liaising between myself and our tenants. Nothing is ever too much …Marta is super efficient and always answers to emails and phone calls promptly. She is extremely professional, very polite and helpful, a credit to Gibbs Gillespie. Thank you very much Marta for all your help!
Francesca · 12 December 2025
Agent replied · 26 December 2025
Dear Francesca Minichiello We greatly appreciate your 5-star review and the time you took to share your experience with Marta and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
GoogleJo Godfray has been brilliant from the viewing of Coniston Avenue to handling our queries patiently and always going an extra mile to solve any queries. She's been communicating with us and the owner consistently and has been very helpful to ensure both the sides have a fair say. I really appreciate the effort she's been putting in and hope she progresses well in her job.
Varun · 31 March 2026
Agent replied · 14 April 2026
Hi Varun,
Thank you for your wonderful review. We’re delighted to hear how brilliantly Jo has supported you throughout the process. From the initial viewing on Coniston Avenue to patiently handling your queries and ensuring clear communication between both parties, Jo’s dedication and willingness to go the extra mile truly reflect the service we strive to provide at Gibbs Gillespie, Pitshanger Estate Agents.
We really appreciate your kind words and are pleased to hear how helpful she has been. Thank you for taking the time to share your experience.
Kind regards,
Gibbs Gillespie, Pitshanger
★★★★★ 5/5
TrustpilotThank you Dushali
Dushali has been a tremendous help during what has been a very difficult situation with a tenant who refused to leave my property. She guided me through the Section 21 process and provided ongoing support when I was extremely upset. Throughout the process, Dushali has always been kind, supportive, and offered clear, practical advice, which has made a hugely stressful situation far more manageable. I will be forever grateful for her help.
Nicky · 6 February 2026
Agent replied · 8 June 2026
Dear Nicky We greatly appreciate your 5-star review and the time you took to share your experience with Dushali . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotAbsolutely brilliant service
Absolutely brilliant service from start to finish. Welcomed with friendly staff member Charlotte to view the property, and afterwords Jekaterina Cindeliani made my life very easy in putting down an offer and finally getting the place I have been looking for. Communication was quick and informative and I couldn't be happier. Thank you
Gary · 25 June 2026
Agent replied · 25 September 2026
Dear Gary,
Thank you for your fantastic 5-star review and for taking the time to share your experience.
We're delighted to hear that Charlotte and Jekaterina Cindeliani provided you with such a positive experience from your initial property viewing through to securing your new home. Delivering friendly service, clear communication, and a smooth, efficient process is what we strive for, so it's wonderful to know the team made everything as straightforward as possible.
Your kind words will be shared with Charlotte, Jekaterina, and the rest of the Gibbs Gillespie Gerrards Cross team, they'll be thrilled to know their efforts have been recognised.
Congratulations on your new home, and thank you for choosing Gibbs Gillespie. We wish you every happiness and look forward to assisting you again in the future.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
GoogleGibbs Gillespie have been great in helping us not only selling our house but also finding us a new property for us to make our next forever home. Thank you to Jason, Jo and Patricia - you guys have been a pleasure to deal with
Patricia in particular has been very engaging, helpful and patient throughout the sale and purchase process - she is always available when we had questions and queries about the process and always accommodate our short notice requests to access the new property.
I would highly recommend Patricia (and the staff of the GG Pitshanger branch) for those who are looking to either sell or buy any properties in and around Ealing.
Mani · 30 October 2025
Agent replied · 29 December 2025
Dear Mani Pillai
We greatly appreciate your 5-star review for the Pitshanger team especially Jason, Jo and Patricia and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotHarry is genuinely the loveliest agent…
Harry is genuinely the loveliest agent I have met. He was so informative, helpful and patient with me as a first time buyer and I really felt listened to. It was genuinely so lovely to speak to an agent that felt like he was in it for the love of his job and helping people find the property that is right for them rather than trying to push sales and I really value that.
Julia · 5 December 2025
Agent replied · 26 December 2025
Dear Julia We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotHighly Recommend!
The whole process was easy and supportive all the way through but we owe the biggest thanks to Oliwia. She was nothing short of phenomenal. From putting us forward in the best light, answering our queries thoroughly and expending a tireless amount of energy helping us and being on hand. We felt so taken care of and genuinely cared for which was more than we could have asked for. Exceptional service!
Khan · 21 August 2026
★★★★★ 5/5
TrustpilotHarry was incredibly helpful during the…
Harry from Gibbs Gillespie was incredibly helpful during the viewing. He was friendly, professional, and took the time to answer all my questions clearly. I really appreciated his honesty and the effort he made to ensure I felt comfortable throughout the process. Thanks to Harry, the viewing experience was smooth and pleasant. Highly recommended!
Ha · 28 April 2026
Agent replied · 8 June 2026
Dear Ha
We greatly appreciate your 5-star review and the time you took to share your experience with Harry. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotBrilliance in the field of buying and selling - Thomas O' Leary is a very supportive estate agent!
We were delighted with the support we got from Thomas O'Leary at Gibbs Gillespie. Thomas has wonderful interpersonal and professional skills and ensured that he got great outcomes not only for us as the seller but also for the buyer. He was extremely responsive, reassuring and made the whole process smooth and efficient. I cannot recommend Thomas more highly, he is clearly an asset to Gibbs Gillespie. A shout out also for Mateusz and Rebecca and all the team at Gibbs who are very gifted at what they do.
T · 10 September 2025
Agent replied · 26 September 2025
Dear T S We greatly appreciate your 5-star review and the time you took to share your experience with Thomas, Rebecca, Mateusz and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 5/5
TrustpilotExcellent and friendly service
From the start Gibbs-Gillespie dealt with my sale in a calm, professional and very friendly way. The agent assigned to me set out their terms and talked me through the process with no pressure to choose them. I felt able to call to ask questions when I needed to. The agent also visited me at home to help me with online matters that I found difficult. Everything was done to make the process as easy as possible for me. I would definitely recommend them.
Leslie · 9 September 2025
Agent replied · 26 September 2025
Dear Leslie Bennett, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGreat service all around. Helpful staff.
Very informative and helpful. A great help during the brief time I was living alone for the first time. Nathanael was very friendly and helpful in showing me around and dealing with my queries. Thank you all!
Matthew · 20 August 2026
Agent replied · 25 September 2026
Thank you for your fantastic 5-star review, Matthew.
We’re delighted to hear that you received great service from the team at Gibbs Gillespie Gerrards Cross and found our staff so helpful and informative. It’s wonderful to know that we were able to provide valuable support during your time with us.
Thank you for choosing Gibbs Gillespie and for taking the time to share your feedback. We really appreciate it and wish you all the best for the future!
★★★★★ 5/5
GoogleWhere do I start...
We sold our cherished Flat in Ealing and also purchased our family home with Gibbs Gillespie - Pitshanger. Jason and Patricia helped us find and move in to our dream home before the birth of our first child. Patricia was patient with us on viewings, and helped us work out exactly what we wanted.
Jason also ensured our Flat went to the right person, who cherishes it as much as we did. Jason and Patricia were patient with our needs. Rather than try beat us down like other agents we have worked with, they partnered with us to achieve the best outcome.
Jason and Patricia are backed by the ever so helpful Kasia and Jo. Kasia ensured that both the buy and sell transactions stayed on track, and gave us the immense support required to see it through to the end - she was our rock.
We couldn't be happier with how it all turned out and that's definitely thanks to Jason, Patricia, Kasia and Jo.
I already know who we'll be using when we are ready to move.
Jake · 20 August 2025
Agent replied · 14 April 2026
Dear Jake Touw
We greatly appreciate your 5-star review and the time you took to share your experience with Jason,Patricia and the team . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleReally pleased with the service received from Gibbs Gillespie to sell my property. I was really impressed with the online portal to do the documentation, the on line advertising and boosting my property to the top of searches. Excellent updates following viewings and I received a notification when each viewing was arranged. After offer, great communication with a dedicated point of contact. Kasia kept me sane throughout the process from offer to completion. Of course the staff are the biggest asset. Jason, Patricia and Kasia make the perfect team. I’m pleased I went with them.
Daniel · 11 August 2025
Agent replied · 10 September 2025
Dear Daniel De Rozarieux
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJo Godfray has been handling our case from the beginning where she came for the viewing of Coniston Avenue and has been handling our queries patiently and always came with a good solution. We feel she's really good at her job, always available to help and go an extra mile to solve any queries.
Vismaya · 31 March 2026
Agent replied · 14 April 2026
Hi Vismaya,
Thank you for your kind review. We’re delighted to hear how well Jo has supported you from the very beginning, starting with your viewing on Coniston Avenue. Her patience, problem‑solving, and ability to consistently provide clear solutions are qualities we value highly at Gibbs Gillespie, Pitshanger Estate Agents.
It’s wonderful to know you’ve found her so reliable, approachable, and willing to go the extra mile. We truly appreciate your feedback.
Kind regards,
Gibbs Gillespie, Pitshanger
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