Every review we hold for the Pitshanger Lane office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional and friendly
Our whole experience has been smooth and professional. Thank you Aqib in particular, always friendly and he gave us honest answers to our questions. We really felt like we were in safe hands.
Jason · 14 August 2026
Agent replied · 25 September 2026
Thank you so much for your fantastic 5-star review, Jason! We’re delighted to hear that your experience with Gibbs Gillespie Stanmore was smooth, professional and positive from start to finish.
It’s wonderful to hear your kind words about Aqib and that his friendly approach and honest answers gave you confidence throughout the process. Making sure our clients feel informed and in safe hands is incredibly important to us.
Thank you again for choosing Gibbs Gillespie Stanmore and for your recommendation. We’ll be sure to share your lovely feedback with Aqib and the wider team!
★★★★★ 1/5
TrustpilotThe one star sticks in my throat
The one star sticks in my throat. The team at Uxbridge are less than useless and are overpaid for doing sweet nothing. Let us down at every turn as landlords. I recommend Andrew’s instead, they seem to be more than capable of doing what they’re paid to do
Laura · 29 April 2026
Agent replied · 8 June 2026
Dear Laura Gibbs
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotI had a great experience working with…
I had a great experience working with Mariya Filipova. She was incredibly helpful and professional throughout the process, especially when arranging and conducting viewings. Mariya was always well prepared, answered all my questions clearly, and made the whole experience smooth and stress-free. Her friendly approach and attention to detail really stood out. I would highly recommend her to anyone looking for assistance with finding a property.
Stephanie · 7 July 2026
★★★★★ 4/5
TrustpilotI had a viewing on Saturday with Declan…
I had a viewing on Saturday with Declan (Pinner Office), and he was an absolute pleasure to deal with. He was delightful, friendly, patient, and professional throughout the entire viewing. He took the time to answer all of our questions, and for anything he wasn't able to answer on the spot, he followed up with us on Monday afternoon with the information I needed. His communication was excellent, and I really appreciated his helpful and attentive approach. Thank you, Declan, for making the viewing such a positive experience!
Alisha · 29 June 2026
Agent replied · 25 September 2026
Dear Alisha
We greatly appreciate your review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
★★★★★ 5/5
GoogleWe had a good experience working with Gibbs Gillespie. Jo is friendly and professional. We had multiple viewings on the property before we decided to purchase it and she was always helpful and accommodating. At one point, we were a bit frustrated and felt there was a gap in communication because the sellers of the property(in a chain of four) had decided on a completion date that we were not aware of and we were under pressure to complete the exchange. The solicitors said the agency missed to communicate and the agency said the solicitors missed so. We are not sure what exactly happened but Patricia was very helpful and negotiated with the sellers and the chain on our behalf and ultimately, it all sorted out. We are thankful to Jo and Patricia for helping us with the whole process.
Pujan · 14 April 2025
Agent replied · 23 August 2024
Dear Pujan Choudhury
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been using Gibbs Gillespie Estate Agents for the past two years and I have been alway provided with an excellent professional and friendly service. I have recently viewed three properties in the Pitshanger area and I was delighted with the quality of the service I have received. Especially Jo Godfray was fantastic and professional with incredible knowledge about the area. She is always very friendly and patient, responding promptly to any questions I have. Thank you Jo.
I will recommend Gibbs Gillespie Estate Agents to anyone. You will be in good hands with the Gibbs Gillespie team 🤩
Jolanta · 14 April 2025
Agent replied · 23 August 2024
Dear Jolanta Grzybowska
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleThe team at Gibbs Gillespie have been great for the most part - the only reason for 4/5 is that there were some issues with getting the ad out and with one of the buyers who dropped out where communication could've been a bit clearer - but they were very on it and found a replacement buyer ASAP, so they delivered where it counts. Shout out to Patricia O'Sullivan there who was a big reason we managed to get a replacement buyer in just a couple weeks!
Marko · 14 April 2025
Agent replied · 11 January 2025
Dear Marko K,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GooglePatricia was my go to person on the sale of my property and also my purchase.
She was always there for me. I could pop into the office or call her and also she would always call back asap if she could not take my call.
She went out of her way to speak to other parties involved in the chain and always kept abreast of what was happening.
I would just like to say a big thank you to Patricia for helping and being there for me through all the stress and strain of selling and buying a property.
Esther · 14 April 2025
Agent replied · 23 August 2024
Dear Esther Abba
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleFrom beginning to end, Gibbs Gillespie, and our agents Patricia and Luca have been absolutely superb. As first time buyers, we were apprehensive to purchase, but we have been guided seamlessly through the whole process. Trish is the best estate agent I have ever dealt with, from her no nonsense handling of our initial viewing, to her courteous and kind negotiation of the offer, I couldn’t have asked more from her. Luca has been unbelievably communicative, and has guided us through the buying process with patience and good humour at every stage. If and when we come to sell, we wouldn’t hesitate to use Gibbs Gillespie. Sitting in our new home on the first night of ownership, we are both so grateful for their tremendous work over the last few months.
Oliver · 14 April 2025
Agent replied · 11 November 2024
Dear Oliver Croker
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThis review is particularly for the person who became the main contact point. (Separate review for the overall.) Patricia took responsibility for showing enquirers around. The feedback was very helpful.
In discussing offers that were made, the conversations were constructive, and keen to achieve the best result for me.
Hers was a very reassuring voice, when things were not moving forward. Patricia was persistent in seeing things through, whether by phone or email. Most useful at the close, when delays were occurring. A professional service.
Michael · 14 April 2025
Agent replied · 9 December 2024
Dear Michael Warner
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotGibbs Letting
Gibbs Gillespie have helped me find my first apartment and they have been great. In particular, Nathanael has been very helpful and is always quick to respond to any questions. I would recommend.
Adele · 19 June 2026
Agent replied · 25 September 2026
Dear Adele,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Gibbs Gillespie helped you find your first apartment and that Nathanael provided such helpful and responsive support throughout the process. It’s great to know he was able to answer your questions quickly and make your experience a positive one.
We really appreciate your recommendation and will be sure to share your kind feedback with Nathanael and the Gerrards Cross lettings team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotI would like to thank you to the team
I would like to thank you to the team. I am immensely grateful to Aqib, Rebekah and especially to Irene. They are approachable and very professional to deal with. You made my transaction so easy and smooth.Happy that I have my keys now. Thank you all for the hardwork.
Yumi · 4 February 2026
Agent replied · 8 June 2026
Dear Yumi, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotGibbs Gillespie provides an excellent…
Gibbs Gillespie provides an excellent service. I want to thank Richard Frost especially for always looking after us with such care. Above and beyond, always has time to listen and action.
F · 18 June 2026
Agent replied · 25 September 2026
Dear F Jones,
Thank you for your 5-star review.
We’re delighted to hear that you’ve consistently received excellent service from Gibbs Gillespie Gerrards Cross, and that Richard Frost has taken such great care of you. It’s wonderful to know his attentive and proactive approach has made a positive difference.
We really appreciate your kind words and will be sure to share your feedback with Richard and the team.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotThank you Chris O’Brien!
Chris O’Brien in the Property Management Department has been outstanding. He consistently keeps me informed about matters relating to my rental property and always strives to achieve the best possible outcomes when needed.
Claudette · 4 June 2026
Agent replied · 8 June 2026
Dear Claudette De Aguiar, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Chris. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 5/5
TrustpilotSarah Cleverely was fantastic and very…
Sarah Cleverely was fantastic and very helpful and very professional at her job, and looked after me very well. I would would recommend her to anybody who needs help with lettings
Carmel · 12 June 2026
Agent replied · 25 September 2026
Dear Carmel,
Thank you for your 5-star review.
We’re delighted to hear that Sarah Cleverley provided you with such professional, helpful, and attentive service throughout your lettings experience. It’s great to know she looked after you so well and made a positive impression.
We really appreciate your recommendation and will be sure to share your kind feedback with Sarah and the Ruislip team.
The Team at Gibbs Gillespie Ruislip
★★★★★ 5/5
TrustpilotI used GG to sell my flat and there…
I used GG to sell my flat and there were several complications along the way but Aqib helped massively to get the sale over the line. He was patient, proactive and went out of his way to chase the third parties to ensure the sale went through. Thanks Aqib.
Rakesh · 22 January 2026
Agent replied · 8 June 2026
Dear Rakesh Gohil We greatly appreciate your 5-star review and the time you took to share your experience with Aqib. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotTry to avoid this agent !
Try to avoid this agent they has caused me so much trouble by switching my supplier when my contract as landlord was expired June 2025 and they have switched my energy supplier after 7 months when my contract based on rent collection not to mention charging me over £4,400pm pa for 2 years fees taken without any explanation with their confused statements made in purposes so to confuse the landlord with invoices for example I was charged for pay guarantee each month for 2 years when tenants used to pay 6 months in advance only found when done my taxes and I was charged 4,400pm just for rent collection.
Andreas · 28 May 2026
Agent replied · 8 June 2026
Dear Andreas
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards
Customer Care Team
★★★★★ 5/5
TrustpilotExcellent experience we had with Hibbs…
Excellent experience we had with Hibbs Gillespie Gerrards Cross team to be honest especially Nathanael Bahjejian. He is a very professional letting consultant , keep the good work.
Mai · 22 June 2026
Agent replied · 25 September 2026
Dear Mai Eth MaSibanda,
Thank you for your excellent 5-star review and for taking the time to share your experience.
We’re delighted to hear that you had such a positive experience with the Gibbs Gillespie Gerrards Cross team, and especially with Nathanael Bahjejian. It’s great to know his professionalism and support made a strong impression during your letting experience.
We will be sure to pass your kind feedback on to Nathanael and the team, who will be very pleased to hear your comments.
Thank you again for choosing Gibbs Gillespie Gerrards Cross, and we wish you all the very best.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotCannot recommend them highly enough!
I have worked with Charlotte and the team at Gibbs Gillespie for a number of years as our appointed letting agents, and I cannot recommend them highly enough.
Victoria · 19 June 2026
Agent replied · 25 September 2026
Dear Victoria,
Thank you for your wonderful 5-star review and for taking the time to share such detailed feedback.
We’re delighted to hear about your long-standing positive experience with Charlotte and the team at Gibbs Gillespie Gerrards Cross. It’s fantastic to know that their professionalism, responsiveness, and proactive approach have helped build such a strong and trusted working relationship over the years.
We’re especially pleased to hear your kind words about Charlotte’s communication, dedication, and personal approach to service. Providing reliable and attentive support is something we take great pride in, and it’s wonderful to see this reflected in your experience.
Your recommendation means a great deal to us, and we will be sure to share your feedback with Charlotte and the wider team, who will be incredibly pleased to hear your comments.
Thank you again for your continued trust in Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotNathanael and team were superb and…
Nathanael and team were superb and happily dealt with the extra effort required for managing us two! Great knowledge and negotiating skills, many thanks - Peter G
Peter · 19 June 2026
Agent replied · 25 September 2026
Dear Peter,
Thank you for your fantastic 5-star review.
We’re delighted to hear that Nathanael and the team provided such superb support and were able to manage everything smoothly for you. It’s great to know their knowledge, professionalism, and negotiating skills made a positive difference to your experience.
We really appreciate your kind words and will be sure to pass your feedback on to Nathanael and the Gerrards Cross team.
Thank you again for choosing Gibbs Gillespie Gerrards Cross.
The Team at Gibbs Gillespie Gerrards Cross
★★★★★ 5/5
TrustpilotDushali was the person to help me and…
Dushali was the person to help me and she was amazing!! Very informative, friendly and efficient and felt safe in her hands. I would definitely recommend!
Leah · 21 June 2026
Agent replied · 25 September 2026
Dear Leah,
Thank you for your wonderful 5-star review.
We’re delighted to hear that Dushali provided such friendly, informative, and efficient support and helped you feel confident throughout your experience. Delivering a smooth and reassuring service is exactly what we aim for, so it’s great to know she made such a positive impression.
We really appreciate your recommendation and will be sure to share your kind feedback with Dushali and the Brentford team.
Thank you again for choosing Gibbs Gillespie Brentford.
The Team at Gibbs Gillespie Brentford
★★★★★ 5/5
GoogleCould not recommend Jason & Jo more. Incredibly personable approach, in getting us a brilliant new home with a smooth transaction. We have used alternative estate agents during this search + in the past, and I would now go to GG only to buy or to sell. Thank you for all you've done for us!
Alex · 14 October 2025
Agent replied · 14 April 2026
Dear Alex Clark
We greatly appreciate your 5-star review and the time you took to share your experience with Jason and Jo . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotLettings Manager Bracanto profiles/discriminates Black men!
Mr. Bracanto [Lettings Manager] is not a "gentleman" thus not a man of honour, who appears to have common or garden racial-issues with Black men 🤔; Since this disingenuous person profiles then discriminates against the same per lettings-activities to wit - myself!? Hence a 14 day intention of Legal (discrimination) Action is winging its way to his office as I write ✍️ (sic)! If ANY OTHER people of colour has issues with this "man" per his discriminatory shenanigans please 🙏🏾 don't hesitate to post so that we might make this world a better place FOR ALL (sic)!?
Number-One · 10 December 2024
Agent replied · 27 December 2024
Dear Number-One-Float-StringWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We also take it very Seriously claims of Discrimination of any kind. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotAmmaar was very good and informative
Ammaar was very good and informative , helped me find the right property for me.
Souad · 7 August 2026
Agent replied · 25 September 2026
Thank you for your 5-star review, Souad! We’re delighted to hear that Ammaar was informative and helped you find the right property. We really appreciate your kind feedback and support for the Gibbs Gillespie Pinner team.
Best wishes,
The Gibbs Gillespie Pinner Team
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