Gibbs Gillespie Pinner reviews

★★★★★ 5/5

Google

Damil Dave assisted us with viewing a property in the Pinner area. His knowledge and enthusiasm is second to none. He was very patient to answer all our queries and was very kind about it. I would highly recommend for everyone to contact Gibbs Gillespie Pinner for your housing requirements.

Spatika · 9 October 2024

★★★★★ 5/5

Google

Recently managed to rent out our 4 bedroom house in Pinner through Gibbs Gillespie ! Must admit that though they were first ones we contacted but we chose to go with two other agents first and then after nearly 2 months of no luck we asked Gibbs to market. During this entire period right from first contact - Victoria from Pinner office persevered and kept in touch with us - extremely professional at that and within a month got the property rented out very close to the asking price as well ! Fantastic experience, pleasant and professional. Also acknowledge Joe from the same office and entire team ! Thanks a ton. Best wishes - The Raos

Gopal · 1 November 2022

★★★★★ 5/5

Google

Damil Dave assisted us with viewing a property in the Pinner area. His knowledge and enthusiasm is second to none. He was very patient to answer all our queries and was very kind about it. I would highly recommend for everyone to contact Gibbs Gillespie Pinner for your housing requirements.

Spatika · 2 October 2024

★★★★★ 1/5

Google

Really poor service if you are a landlord. I've been using them for a number of years and been fairly happy. However I noticed a 2.5% overcharge on my account per month for a 6 month period amounting to roughly 700. I was arrogantly told that I agreed to the increase, which I had not. The 'evidence' is a print screen of their system saying an email has been sent. I am sure that you need to opt in to an increase of any percentage especially as there is no such terms in the contract. I encourage all landlords to look at their statements carefully as I am positive that this overcharging is systemic. The final nail is the appalling customer service when this issue was raised. I will be raising this with the property ombudsmen and taking my properties elsewhere. They've also missed out on a sale of my property due to this. Plenty of good agents in Pinner, no need to use Gibbs.

John · 2 October 2022

★★★★★ 5/5

Google

Finding rental property and moving in was not very easy. A kit in Pinner branch helped us to smoothen the process and found nice residence for us. Thanks Ankit and team

Omair · 1 November 2022

★★★★★ 5/5

Google

Recently (July 23)let my property in Pinner, Victoria and team has been very helpful and easy to work with, respond very quickly.

Sanjeewa · 12 August 2023

★★★★★ 5/5

Google

Very helpful and very professional team. Happy to recommend the Gibbs Gillespie team and more specifically Molly and Kelly for their help and patience to answer my questions and have a smooth transition.

George · 29 July 2022

★★★★★ 5/5

Google

Charlie is flexible in offering me a virtual viewing today. She is nice, and very patient to introduce and answer my questions.

GT · 28 July 2023

★★★★★ 5/5

Google

Definitely recommend the team at Gibbs Gillespie to anyone looking to buy! The team have been brilliant right through from initial enquiry to all of my buying process including multiple flat viewings, helping me measure up and answering every question that I had even on my completion day and thereafter! Super friendly and such a lovely bunch, thank you so much to everyone - Jacqui, Sharon & Beatrice, it's honestly been a pleasure and I'm so grateful for your help!PositiveResponsiveness, Quality, Professionalism

Simmy · 26 August 2022

★★★★★ 5/5

Google

I first used the Pinner lettings branch in June 2016 while heavily pregnant with my twins, having had to move from my smaller place and sell it. Matthew and his team went above and beyond to help me secure a 4 bedroom house in the area quickly and professionally with only months to go before the babies were born. Matthew has continued to go above and beyond whether it’s a query or question even those about my own house, nothing is too much! I’m not sure where I’ll buy long term and when I approached Matthew again to find a smaller 3 bedroom house with a bigger garden this spring until I decide, a property was found and secured within days! Great team, impeccable service, professional but along with that genuinely friendly and helpful. I for one can’t thank this office headed up by Matthew enough and would highly recommend.

Natasha · 30 July 2018

★★★★★ 5/5

Google

I have been a long term client of Gibbs Gillespie. I purchased my second property in 2005, moved in and rented the other through themselves. A few years later, I moved overseas because of work and family commitments. At that time, I knew that Gibbs Gillespie would take care of the properties through their hard work and dedication. While living and working overseas The lettings manager Matthew Marchant and his experienced team, from the beginning have put my mind at ease. It's been 12 years since I rented my first property, nearly 8 years for the other. Through this period, tenants have come and gone, that said, my interests have been taken care of with regular property visits, updates, maintenance issues and other types of feedback. Both Matthew and his team working in lettings, property management and the accounts department are all committed to delivering an outstanding service to both landlords and tenants. I believe that as long as expectations are met, we will continue to do business with each other for many years to come. Thank you for taking care of the properties as if they were your own. Tom Barhan

Tom · 30 July 2018

★★★★★ 5/5

Google

We used Gibbs Gillespie for a short term letting. Daniel Schultz, who was our agent was extremely helpful, very professional and friendly. He understood exactly what we were looking for. He didn’t waste our time showing us inappropriate properties, and when any new properties came on the market contacted us immediately. We was always at the end of the phone when we had any questions and helped us solve any problems we had. I would highly recommend Daniel and the team at Pinner lettings.

Danilela · 30 July 2018

★★★★★ 5/5

Google

We employed Gibbs Gillespie to manage the renting of our Mothers house when she went into care two years ago. We had three or four letting agencies round, but once we met Matthew Marchant (Lettings Manager at Gibbs Gillespie), we were convinced they were the Company we trusted with this important decision. Matthew and his team have given us prefect service, with well reasoned, strong advice on tenant selection and acceptance. Whenever there are any decisions to be taken, we get great advice. We are on a fully managed contract, and the team sort out any issues with great professionalism. We are only brought into this to accept costings. Everything else is taken care of by Gibbs Gillespie. Such a relief. Probably the best compliment we can pay Matthew is that we take his judgement on tenant approval completely, he understands our renting criteria, and takes this into consideration every time. Thanks for all your help Matthew, and all your team. It s a team effort, but headed up by Matthew, it is a strong and well performing team. Thanks Guys

Andy · 30 July 2018

★★★★★ 5/5

Google

I highly recommend the services of Matthew and his team from the Pinner lettings branch. Recently engaged we were looking for a flat to rent with my fiance as our first home and Matthew and Jaimina went the extra mile to help us with everything. They were really focused on finding us the right property and to be honest we ended up moving in to a much better flat than we originally wanted all thanks to the expertise and professionalism of Matthew. This was the first property we rented trough an agency so we had our doubts before but the team made this so easy for us. They guided us all the way in this process, kept in contact all the time and whenever they needed to they went the extra mile for us. Gibbs Gillespie highly recommended by us! Friendly, professional manner and they really did put the hard work in!

Huni · 30 July 2018

★★★★★ 5/5

Google

Thank you Charlie for ensuring we find the right property as per our requirements.

Ramya · 21 January 2024

★★★★★ 4/5

Google

I recently dealt with Gibbs Gillespie Pinner to rent a house in the area. The people were very professional and quick to act. Jaimina was the first person I met and she was very punctual and always available to answer your calls. Matthew then came into the picture when it comes to all the paperworks and he was just brilliant and swift in getting them done. Both of them are very respectful and courteous even when under pressure. They could have done better by arranging a proper handover for the property but luckily our landlord is quite proactive and thus everything went smoothly. Overall a great experience and would recommend them for those looking to rent a house.

Muhammad · 30 July 2017

★★★★★ 5/5

Google

Thank you Damil for your hard work and for making this such a wonderful viewing experience!

Cristina · 27 April 2025

★★★★★ 5/5

Google

Stuart and Matthew were excellent in helping us find our new home - we were looking for properties in a very small area yet they managed to find us a rental within just weeks of us getting in touch with them. They were both diligent in helping us in our search and got in touch with us promptly as / when properties became available. Also, ensured everything else went smoothly thereafter. We are extremely pleased with the service we received and would highly recommend.

Vijay · 30 July 2016

★★★★★ 5/5

Google

Kevin was very helpful and tried his best to find a property for me. He provided timely updates and was very professional, transparent and honest.

Manikantan · 30 January 2023

★★★★★ 5/5

Google

Have got good service from Gibbs Gillespie. Charlie helped a lot by looking through property matches and regular follow ups. Always received positive response from them. Update - Courteous and friendly service by Damil Dave. He went extra mile to make our viewing experience even better

Arjun · 23 September 2024

★★★★★ 5/5

Google

Monil Patel at lettings has been an excellent professional young man who has been helpful with trying to secure a tenant. He has updated us regularly in a timely manner with this continuing process, Really appreciate it Monil

Vijay · 15 January 2025

★★★★★ 5/5

Google

The letting team specifically Kevin Khu has been always very helpful and kind. I highly recommend their service. They are very thorough, quick and professional.

Geeta · 31 December 2022

★★★★★ 5/5

Google

I would like to thank Jennifer Copp, Gibbs Gillespie Accounting. She is very professional, reliable and courteous. She helped me in sorting my concern very quickly and professionally. It has been a pleasure dealing with Jennifer.

N · 17 March 2021

★★★★★ 5/5

Google

My virtual viewing was scheduled yesterday with Damil Dave. He called me in advance to confirm my availability. Gave me the required information and showed me in a professional manner. He also sent me a video of the communal area which was very helpful.

Husnain · 23 September 2024