Trusted Agent profile · Pinner, Middlesex
Verified
★★★★★
476 reviews across 1 platform
Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
Part of Gibbs Gillespie, see every office.
Gibbs Gillespie's office in Pinner, Middlesex, at Chapel Lane Chambers, is rated 4.8 out of 5 across 476 reviews on 1 platform, including 476 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Pinner office, from every platform, shown as written. First names only.
5/5
GoogleEllie was excellent in helping my wife deal with a tenant who refused to pay the rent. Really professional service
Hi Shyamal, Thank you so much for your positive comments and thanks for taking the time to leave a review. Best,
5/5
GoogleDanielle was very helpful and professional in helping me! Thank you so much for a smooth moving date! Highly recommend.
Vicki, thank you for your kind review; we are happy to pass along your comments to Danielle here at Gibbs Gillespie Pinner Lettings! Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleMe and my husband were so busy and we didn't have time to looking for a property to rent,on the other side we had to move a new place urgently,We didn't do anything,just went to Gibbs Gillespie pinner agent,they did everything for us,now me and my husband are so happy that our new place,staffs are very lovely,kind and helpfull.thank you so much to all of them and especially Alex:))
5/5
GoogleThank you Ellie, Katie and all for excellent support regarding account matters. Prompt replies and attention to our request.
Dear Sukhbir, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe Pinner team was very helpful in the renting process. Especially Victoria went out her way to help.
Andrej, thank you for your kind review; we are happy to pass along your comments to the team here at Gibbs Gillespie Pinner Lettings! We hope you have a great day!
5/5
GoogleKevin Khu is very helpful with quick response for our letting. Highly recommended!
Vinco, thank you for your kind review; we are happy to pass along your comments to Kevin! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleSamantha in the lettings accounts department was extremely helpful in sorting out an over-payment of rent money. She dealt with the matter very quickly. Thanks Sam
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI met Damil Dave with a viewing arranged by Gibbs Gillespie. He was friendly and warm. A good viewing experience really helped me to get to know the area a bit more and I felt more confident.
Zakir, thank you for your kind review; we are happy to pass along your comments to the Damil and team here at Gibbs Gillespie ! If you're ever in need of more help, please let us know!
5/5
GoogleEllie Parslow and Joe Mule from Gibbs Gillespies Lettings Agent are very cooperative and helpful. They properly understand client's requirement and suggest the property accordingly. The team is approachable most of the time. They help in arranging viewing quickly and in certain situations accommodate online viewing requests as well. Absolutely pleasure to work with Gibbs Gillespies Lettings team
Rohit, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
5/5
GoogleJennifer Copp from Gibbs Gillespie accounting has always been most prompt in chasing outstanding rents. Jennifer is an asset to Gibbs and to me.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleAnkit Kumar was very nice to show the property and explained all the details. Thanks
Dear Kiran, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Ankit a 5 star rating! Many thanks,
5/5
GoogleWe had an excellent experience with Gibbs letting team at Pinner specially Joe Mule who had made our house letting experience easy and smooth transition. This is the second time we went with Gibbs for their quality letting and e2e property management services. Thank you for all your help and I highly recommend Gibbs Pinner
Hello Shweta, we appreciate you taking the time to leave us this feedback and we are glad to have been of assistance in finding yourself your new homes over the years. When the stars align I hope we are able to finally go out and have that meal! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!
5/5
GoogleI dealt with Ellie Spencer, she was professional direct, coherent and my matter got resolved
Dear Rami, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe found a rental house through this agency, with Victoria, who is a highly skilled professional. She took the time to explain everything to us, she is very accessible, and she responds quickly to all our questions. We are delighted with this experience and will gladly recommend this professional in the future.
Dear Hélène Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Victoria has found dealing with you an absolute pleasure! Please do let us know if there is anything else we can do for you; we are more than happy to help!
5/5
GoogleWe connected with Gibbs Gillespie for our house seach. We were very tight on schedule and had a little too many requirements, Kevin form the pinner office helped us with the best options available. He not only understood our requirements well but was also very empathetic and understanding. I would 100% recommend connecting with him.
Shraddha, we are glad we could help! We hope to be of service to you again in the future. Best wishes,
5/5
GoogleSpoke to Ellie Spencer in finance who resolved my issues efficiently. Happy with outcome thank you Ellie.PositiveResponsiveness, Quality, Professionalism, Value
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI recently had property viewing with Damil Dave and I was very happy with the way he assisted us and provided with all the necessary Information.
Hi, thank you for taking the time to leave a review for. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
5/5
GoogleHave always had the best experience with Gibbs Pinner branch with regards to the letting of my property. Both Victoria and Joseph have always been extremely professional and get stuff done when they say they will. Have never had to chase them up on anything. Look forwards to a continued relationship with the team at the Pinner branch.
Hi Sandip, Thanks for taking the time to leave us such a positive review, it is greatly appreciated and we are so pleased that you have been happy with the services which you have received. As you know great customer care is massively important to us so it is always nice to hear that this what is being provided. Many thanks again!
5/5
GoogleIt’s been a great pleasure since I’ve contacted Gibbs Gillespie, specially Charlie giving me the best suggestion and she gives each and every information in detailed and guide me in every step. So it’s easy for me to get new home.
Dear Maulik, The team strives to deliver an excellent experience, and are glad you found this to be the case in your dealings with Charlies. If you have further needs or questions or there is anything else which we can assist with please do reach out!
5/5
GoogleAdrian was more than helpful. Fast replies, Easy communication and very professional
Dear Joshua Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! , Many thanks, Customer Care Team
5/5
GoogleI am very happy to recommend the staff at Gibbs Gillespie but this review is for Ellie Spencer. She is always helpful, friendly and knowledgeable. I needed some paperwork urgently and Ellie responded to my request straightaway. She always makes me feel valued as a customer so thank you for all your hard work Ellie. Kind regards KarenPositiveProfessionalism
Dear Karen Taylor, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Ellie Spencer for her very prompt action when I emailed her. Well done and thanks.PositiveResponsiveness, Quality
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleHad a wonderful experience working with Charlie at Gibbs Gillespie. She was very friendly, responsive and helpful in finding me great properties to match my needs, checking in and being as proactive and helpful as she could. Really pleased with the service, thank you!
Bushra, we're glad you had such a wonderful experience with us! Until the next time we meet, take care!
5/5
GoogleI would like to express my appreciation for Damil Dave at Gibbs Gillespie, for his assistance in the viewing process. His professionalism and responses to my questions are greatly appreciated.
Dear Jethwa Nikhil Porbandar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.
