Every review we hold for the Pinner office, from every platform, shown as written. First names only.
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5/5
GoogleI dealt with Ellie from the Accounts team and she is professional and courteous. I highly recommend!PositiveProfessionalism
Constance ยท 20 June 2021
Agent replied ยท 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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5/5
GoogleWe were greeted politely by Damil Dave when we arrived for a viewing at Anglesmead Crescent. Impressed with his enthusiasm and ability to make us feel comfortable and learn about the property.
Farz ยท 29 May 2024
Agent replied ยท 19 June 2024
Dear Farz Nathani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHad the pleasure of having Charlie show us around a few properties, she was extremely helpful and professional with her viewings. Any additional questions we had she found out the answers promptly and advised us accordingly. Great addition to the Pinner team.
Tanya ยท 26 October 2023
Agent replied ยท 25 November 2023
Tanya, thanks for your praise and kind comments about Charlie!
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit.
If you have further needs or questions, please reach out!
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4/5
GoogleAmazing service from Damil Dave. He was professional and very knowledgeable, also polite throughout the viewing process.
Shakun ยท 15 January 2025
Agent replied ยท 22 January 2025
Shakun, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!
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1/5
GoogleJoe Mule , he have nothing to do with lettings and nothing to do with a negotiations he is out of logic ๐คทโโ๏ธ. I hope from the head office to consider who they employ, nothing personal it is just from a personal experience.
Regards
Hussein Matar
Hussein ยท 29 June 2023
Agent replied ยท 29 July 2023
Dear Hussein Matar,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
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5/5
GoogleHave had wonderful experience with Charlie from Gibbs Gillespie. Able to understand our needs and providing us options to view. Her intent and follow-up to find us right property was commendable. Many thanks for your help!!
Ramji ยท 20 February 2024
Agent replied ยท 21 March 2024
Dear Ramji,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Charlie a 5 star rating!
We can't wait to see you again, have a great day.
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5/5
GoogleI had an exceptional experience with Damil from Gibbs Gillespie. His professionalism, dedication and attention to detail were evident throughout the entire process.
Emmanuel ยท 9 October 2024
Agent replied ยท 23 October 2024
Dear Emmanuel Afitinni
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI had a brilliant viewing experience with Damil Dave. I really appreciate the way he helped and guided me. Great work, keep it up!
Dushan ยท 23 September 2024
Agent replied ยท 23 October 2024
Dear Dushan Premadasa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI was lucky to have viewing with Damil Dave, he is amazing, showed me the flat with patience, gave some tips and etc.
Highly recommend!
Samir ยท 11 August 2024
Agent replied ยท 25 August 2024
Samir, it's experiences like yours that really keep us motivated!
If you have any further questions, please give us a call. We're always happy to help!
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5/5
GoogleGibbs Gillespie has helped me find the first house I ever rented in London to my recent house as well. I have mostly interacted with Joe who has been wonderful and helpful. The process is very smooth with them right from viewing to movement.
Parul ยท 30 May 2023
Agent replied ยท 29 July 2023
Parul, thank you for your kind review; we are happy to have worked with you on your search for property for yourself and your family over the years and we hope you thoroughly enjoy your stay in your new home!
Please let us know if there is anything else we can do for you; we are more than happy to help!
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5/5
GoogleWe let several properties through Gibbs and their success in finding us quality tenants and at the right price is highly commended.
So is Katie and her colleagues at the Accounts who do fantastic work to keep our accounts in order and so promptly deal with any requests and issues. Thank you for your great work.
TinPositiveResponsiveness, Quality, Professionalism, Value
Tin ยท 20 June 2021
Agent replied ยท 19 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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5/5
GoogleVery helpful agents. Specifically Charlie Payne who was a massive help always updating me and staying in contact with any new properties. Her professional attitude and brilliant communication made you feel comfortable in dealing with this agency. 5*
Jehad ยท 17 April 2025
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5/5
GoogleHad viewing with Damil Dave, was an exceptional service. Was very attentive and passionate and viewing was very smooth
Anaariha ยท 20 October 2024
Agent replied ยท 10 November 2024
Anaariha, we're so glad that we were able to go above and beyond your expectations!
We're looking forward to your next visit with us!
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5/5
GoogleI never expect virtual viewing can be that effective. Damil did an amazing job in covering each and every corner of the property in detail on video call.
Mohit ยท 20 May 2024
Agent replied ยท 19 June 2024
Mohit, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
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5/5
GoogleWe had such a great experience with Gibbs Gillespie and Victoria specifically. Really responsive, so easy to deal with and the moving in procedure has been a breeze. Couldn't recommend them enough and it's a big relief to have such a good estate agent as your letting agent.
Tom ยท 12 December 2022
Agent replied
Hi Tom,
Thank you for taking the time to let us know of your recent experience. Its good to hear that you have been looked after and we hope that you enjoy your stay in your new home.
Best,
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5/5
GoogleWe had a viewing with Damil Dave in Pinner. He was extremely polite and helpful with all our queries.
Aisling ยท 9 October 2024
Agent replied ยท 23 October 2024
Dear Aisling Kilcoyne
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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3/5
GoogleKatie Deacon in the Accounts Section is friendly and efficient.
Nina ยท 29 July 2021
Agent replied ยท 29 July 2023
Dear Nina
Thank you for taking the time to tell us about your experience.
Kind regards
Customer Care Team
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5/5
GoogleI've been letting our house in Pinner with Gibbs Gillespie for many years now. I've always found them to be very thorough and professional and a pleasure to deal with. I wouldn't hesitate to recommend Matthew Marchant and his team to anyone wishing to let their property in the area.
Ian ยท 30 July 2018
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5/5
GoogleMonil housing agent is very friendly, transparent and well explained details. Good service and appreciate his dedication.
Regards
Padmaja
B ยท 23 September 2024
Agent replied ยท 23 October 2024
Thank you so much for the positive review! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit.
If you have further needs or questions, please reach out!
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5/5
GoogleI am delighted to give a very positive feedback on Gibbs Gillespie's Pinner lettings branch. The team is very approachable, friendly and professional. I have always received a very quick and helpful response. My heartiest compliments in particular to Kirandeep Birk and Ellie Spencer. You are doing an amazing job!!
Mahesh ยท 29 July 2022
Agent replied ยท 29 July 2023
Dear Mahesh Kulkarni,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Thank you so much again for your feedback! We hope you have a great day! Kind regards Property Management
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5/5
GoogleDamil Dave showed as a property virtually. He was prompt and friendly and answered all my questions
Jessica ยท 16 October 2024
Agent replied ยท 10 November 2024
Jessica, thanks for your praise and kind comments about our team.
Thanks for taking the time to leave a review.
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5/5
GoogleBeen dealing with a few agents regarding lettings but this particular agency has been very helpful. Enthusiastic and professional, they have arranged viewings with no hassle. I was met by friendly staff who were welcoming and were clear in communication.
Lalit ยท 29 June 2023
Agent replied ยท 29 July 2023
Dear Lalit Kripalani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleBoth myself and my wife Caroline have been working with Mathew at the Pinner letting branch for over 10 years. His attention to detail and professionalism is second to none! Mathew and his team alway go the extra mile and we can alway rely on them. Barrie & Caroline
Caroline ยท 30 July 2018
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5/5
GoogleI never usually leave reviews but I felt compelled to after the great service and help from Charlie Payne - she was so helpful and friendly and really made a stressful time a little easier. Thank you so much!
Kayleigh ยท 22 July 2023
Agent replied ยท 29 July 2023
Kayleigh, thank you for your kind review; we are happy to pass along your comments to Charlie as she has had such nice things to say about yourself and your partner and was so happy when found out that we had been able to secure the property for you.
Please don't hesitate to reach out if there's anything additional we can do for you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.