Trusted Agent profile · Pinner, Middlesex

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Gibbs Gillespie Pinner reviews

★★★★★ Excellent

476 reviews across 1 platform

Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA

Part of Gibbs Gillespie, see every office.

Gibbs Gillespie's office in Pinner, Middlesex, at Chapel Lane Chambers, is rated 4.8 out of 5 across 476 reviews on 1 platform, including 476 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

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4.8 / 5

476

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Pinner office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of working with Charlie at Gibbs Gillespie, and my experience was fantastic. Her responsiveness and dedication to finding me the perfect property were outstanding. Despite being incredibly busy, they always made time for me. They listened to my needs and preferences, ensuring that every property they showed me was a potential match. Thanks to their hard work, I found my ideal property. I highly recommend Gibbs Gillespie for their exceptional service.

Kanishka · 16 September 2023

Agent replied · 30 September 2023

Dear Kanishka, Customer care is important to us so we really appreciate you taking the time to leave a review with so much positivity! Thank you so much again for your feedback! We hope you have a great day! Best,

5/5

Google

We just had an another (probably this is the third time) excellent experience with Gibbs Gillespie in terms of letting our flat and this time special credit goes to Joe Mule and his entire team. Joe proactively engaged with us and provided very good understanding of the market position at the first place. He also visited the flat, discussed various possible options and guided us with the best way to move forward. With his knowledge, expertise and experience he managed to find the right tenants in right time with the right price. Not only that, we were away and he managed the entire process done without required us to present personally at any stage. The customer service is absolutely outstanding. They were very professionals, easy to approach and super helpful. The team coordinated with us remotely at each stage of the process very efficiently. Thank you, Joe and the entire team, for all your help and support. Highly recommended.

Akshay · 30 May 2023

Agent replied · 29 July 2023

Akshay, it's experiences like yours that really keep us motivated and reiterates to ourselves why we love doing this job!! We always strive to provide top quality service to every Landlord, Tenant and guest, that we can! We are genuinely thrilled to hear that you have received the experience that you have!! Thank you so much again!!

5/5

Google

We used Gibbs Gillespie Stanmore to sell our late mothers house. The staff, especially Grant Pettersson, made the whole process easy and understandable and held our hands throughout especially when we lost our first buyer (through no fault of Gibbs Gillespie or ourselves) and then our solicitors were closed down by the Law Society. Grant was always at the other end of the phone especially for my sister who panicked at the slightest thing. He kept us regularly updated and the sale flowed through seamlessly. We cannot recommend Gibbs Gillespie and Grant highly enough.PositiveProfessionalism

Trevor · 20 June 2021

5/5

Google

Joe Fermoy has been great from start to finish, thank you.

Lucy · 20 August 2024

Agent replied · 25 August 2024

Lucy, thank you so much for your review! If you have any further questions, please don't hesitate to reach out!

5/5

Google

Charlie Payne was excellent in helping us with our rental search. Professional, great proactive communicator and such a pleasure to deal with.

Fionnuala · 21 January 2024

Agent replied · 21 March 2024

Dear Fionnuala, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We do hope we can be of assistance in the future. Take care!

5/5

Google

All the team at Gibbs are so helpful and always been Proffesional. Everything is answered in a timely manner and you are kept updated with progress thru out. I have rented from other agents but Gibbs have been the most organised and professional!!!PositiveResponsiveness, Professionalism

Nisha · 13 January 2022

Agent replied · 29 July 2023

Dear Nisha Patel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We recently moved out of our rental part way through the month but inadvertently paid for a full month’s rent. I dealt with Ellie in accounts who responded very quickly and arranged for a refund straight away. Really helpful.PositiveProfessionalism

Karen · 26 August 2022

Agent replied · 29 July 2023

Dear Karen Kisson, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I would like to thank Charlie from Gibbs gillespie for assisting me with my house search. She was very helpful, very courteous and accomodative of my requests.

Amit · 23 March 2025

5/5

Google

The viewing went really well. Damil was professional, polite, and efficient. Everything was clearly explained.

Anuradha · 8 August 2025

5/5

Google

Very satisfied with their service, especially many thanks to Kevin Khu who very quickly and professionally helped us to find what we wanted. Happy that you appreciate your every customer . Thanks Kevin

Vardan · 1 March 2023

Agent replied · 29 July 2023

Vardan, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes,

5/5

Google

Joe was extremely professional in helping us find a place to live and often went beyond the call of duty

Atanu · 21 January 2024

Agent replied · 21 March 2024

Hi Atanu, thank you so much for your positive comments about Joe! We're looking forward to your next visit with us! Best,

5/5

Google

We had a very good experience with Gibbs Gillespie Lettings in Pinner Special thanks to Victoria and Joe for their prompt and excellent service. We will definitely recommend them

Jaee · 30 May 2023

Agent replied · 29 July 2023

Hi Jaee, thank you for taking the time to leave a review for us, it means a massive amount to the the team! We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

5/5

Google

Great experience. Damil Dave is a great agent, great advice and accommodating.

Arslahn · 15 June 2024

Agent replied · 19 June 2024

Arslahn, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

5/5

Google

Highly recommend Joseph Mule at Pinner Branch of Gibbs Gillespie. Over several years, Joe has provided excellent service in the letting field, very knowledgeable, crystal clear and reassuring. Thank you for your support always.

Kashmira · 1 November 2022

Agent replied · 29 July 2023

Kashmira, we're so glad that we have been able to go above and beyond your expectations! You have been a pleasure to deal with and we look forward to looking after you in the future. As always, please don't hesitate to reach out if there's anything additional we can do for you. Thank you again!

5/5

Google

I am rating a 5 purely based on the excellent, proficient, helpful and excellent customer service I received by Stefan when looking to rent a property in Pinner. He SHOULD BE a Manager, unlike one member of staff I experienced in his branch who was a Manager and should be trained by Stefan on customer service, who will remain nameless as I do not want to take away from the excellent review for Stefan. He is patient, honest, genuine and considerate and a trustworthy Agent in my humble opinion, if Head Office is reading this I think there needs to be a reshuffle and or promotion for this member of staff to Management. If it wasn't for Stefan my impression would of been more mediocre. Many thanks Stefan :)PositiveProfessionalism

Ms · 26 August 2020

5/5

Google

We have been using Gibbs Gillespie’s full management service for our property in Pinner for many years and have established a good relationship with many of the staff members who assisted us in looking after our property. While the quality of service and advice received may vary somewhat from one staff member to another, depending on the individual staff’s experience, attitude etc, we are, in general, satisfied with the overall trustworthiness, professionalism and services provided by Gibbs Gillespie Pinner Office. It is precisely for these reasons that we will continue to use Gibbs Gillespie’s full management service, since the day we set foot in Gibbs Gillespie Office back in 1995. Come to think of it, it was, indeed, a wise decision for us to pick Gibbs Gillespie as our Estate Agent, and not someone else! AH & BH Siew June 8, 2020 Review As previously mentioned in our last review, our property in Pinner has been under Gibb’s Gillespie full management service since 1995. During this period of time, we have personally come across and get to know quite a few of the staff members from Lettings, Accounts and Property Maintenance who helped to manage and looked after the property for us. Although it is fair to say that the quality of service we received may vary from one person to another, depending on the individual staff member’s attitude, experience and communication skills, we are thankful for the services and the professional advice given to us. This is particularly crucial and challenging during a difficult time such as COVID-19 pandemic or in a situation when the quality of tenants is not as good as you have expected or hoped for. Looking back over the years, however, we are pleased in a way that we picked Gibbs-Gillespie (Pinner Office) as the property agent to look after the property for us! To be able to stay with the same property agent for some 25 years or so up-to-now, it speaks well for the choice we made and the ‘partnership’ it has created, and this is definitely ‘something’ which is hard to beat! AH & BH Siew

Andy · 29 July 2020

5/5

Google

I've been letting using the Gibbs Gillespie full management service for the last 18 years, I'm more than happy with the services they provide and would recommend them to any prospective landlord. As I work overseas it's re-assuring that maintenance issues are addressed quickly and to a high standard and financial services are excellent with clear statements itemising all transactions. In particular a big thanks to Katie Deacon who took the trouble to reproduce my annual statements in Australian tax years, saving me a heap of work when time to render unto Ceaser...

Rob · 29 July 2020

5/5

Google

Really recommend Joseph , Victoria and the team having researched other agents he has done everything he promised nothing has been too much trouble and let my property quickly and professionally

Richard · 1 March 2023

Agent replied · 29 July 2023

Richard, thanks for your praise and kind comments about our team, they are greatly appreciated. Of course, should you require any further assistance, please do not hesitate to reach out. Best,

5/5

Google

Victoria and the GG team have been excellent in sourcing and securing our rental property. They are by far the best letting agents in the Pinner area and I could not recommend Victoria more. Thank you.

Raj · 29 July 2022

Agent replied · 29 July 2023

Dear Raj, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

5/5

Google

It was really nice experience with Joe formey from Gibbs Gillespie Pinner branch for house rental.He was very understanding, supportive and very talented. He was ALWAYS available for home tours. His responsiveness was incredible. If he didn’t pick up, he always call back no longer than 5 minutes later. I am very happy with Joe’s services. Very good Luck Joe for your bright future!

Ekta · 29 February 2024

Agent replied · 21 March 2024

Hi Ekta, thank you for taking the time to leave a review for Joe Fermoy. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience and it is always lovely to hear such positive comments. If there's anything further we can do for you, we are happy to help!

5/5

Google

Very happy with our experience with Gibbs Gillepsie. Charlie was very professional and really went the extra mile to help us find our house.

Julien · 22 August 2023

Agent replied · 26 August 2023

Julien, we are glad we could help and we all wish you the best for the future! We do hope we can be of assistance in the future. Take care!

5/5

Google

I really don't write reviews as its rare that I am impressed with excellent customer service but I would like to say impressed I am with Katie Deacon in the Pinner office. She is throughly professional, punctual and on the case. Thanks Katie!PositiveQuality

Alexander · 20 June 2021

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Great customer service Having had dealings with several estate agents recently, I would just like to recognise Kelly for her fantastic and professional approach to dealing with us. From our recent experience, she has been head and shoulders above any other agent we have had dealings with! Kelly has an amazing work ethic and worked incredibly hard for us and would not hesitate to use her as our first point of contact again. Thank you so much Kelly!

Andrew · 29 July 2020

5/5

Google

Great agency, very informative site with the detailed info about schools in the neighbourhood, and absolutely amazing agents (Ankit Kumar is a very professional and nice person to work with)!

Julia · 30 January 2023

Agent replied · 29 July 2023

Hi Julia, thank you so much for your positive comments! We are delighted to have been of assistance! Feel free to reach out to us if you need anything. Have a wonderful day.

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Questions about Gibbs Gillespie Pinner

How many reviews does Gibbs Gillespie Pinner have?

Gibbs Gillespie's Pinner office has 476 reviews across 1 platform: 476 on Google.

What is Gibbs Gillespie Pinner's rating?

Gibbs Gillespie Pinner is rated 4.8 out of 5 across all 476 reviews, and 4.8 out of 5 on Google from 476 reviews.

Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.

Where is Gibbs Gillespie's Pinner office?

Gibbs Gillespie Pinner, Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA.

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