Trusted Agent profile · Pinner, Middlesex

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Gibbs Gillespie Pinner reviews

★★★★★ Excellent

476 reviews across 1 platform

Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA

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Gibbs Gillespie's office in Pinner, Middlesex, at Chapel Lane Chambers, is rated 4.8 out of 5 across 476 reviews on 1 platform, including 476 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

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4.8 / 5

476

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Pinner office, from every platform, shown as written. First names only.

5/5

Google

Moving houses isn't a very easy thing and when it is moving countries and finding a house to live in isn't easy at all. We have been trying to search on the popular sites for houses. It is then we got introduced to Ankit at Gibbs and Gillespie. Ankit is a brilliant warm guy to work with. He quickly understood our requirements advised on revising some of them and then started to share relevant properties. It is not that we already found the house but the line up he has done for the next week or so gives me the confidence that we will find the our home. Have been talking to many agents across organisations here in UK for the house and clearly Ankit stands up as a comprehensive package. He has the right outlook, the warmth to connect and understand the requirements, the patience to work with us and the diligence to follow through and close things for us. In all a great experience to work with Ankit and Gibbs and Gillespie. Thank you for being there for us when we needed the most.

Hari · 1 November 2022

Agent replied · 29 July 2023

Hari, thank you ever so much for taking the time to contact us. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us, as individuals, and as a team and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

5/5

Google

I am very happy with Gibbs Gillespie Brentford. Christine was very patient, helpful and passionate throughout the whole process. She was very kind and friendly every time I spoke to her. I could feel she deeply wanted to help me. I am also very grateful for Shoyab. He was very professional and honest when I wanted to choose my property. They made it possible for me to buy it. I would definitely recommend Christine and Shoyab to my friends.

Marya · 25 November 2022

Agent replied · 25 November 2023

Marya, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

We moved from Singapore and settling in new location is not easy. Charlie from Gibbs Gillespie Pinner Branch was very helpful in ensuring our queries are addressed promtly. We managed to do most of the tenancy paperwork remotely with great support from Charlie. Overall i am happy with service from Gibbs Gillespie.

Deepak · 18 August 2024

Agent replied · 25 August 2024

Hi Deepak, thank you for taking the time to leave a review for Charlie! We're happy we could meet your expectations and to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

Victoria Wharton was Gibbs Gillespies Lettings Agent and she was superb. Absolutely no pressure at any stage, she deployed a consultative approach acting more like an adviser than a sales person. As a novice landlord she totally understood where I was in my journey to find new tenants, recommending practical steps and solutions to meet my individual circumstances and her expertise, guidance and knowledge definitely expedited the time it took to successfully let the property. Every interaction I had with Victoria demonstrated a thorough understanding of my needs, the local market, and every interaction added value and accelerated the letting process. I would highly recommend Victoria and Gibbs Gillespie.

Kevin · 13 September 2022

Agent replied

Hi Kevin, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care!

5/5

Google

Kelly - Pinner Lettings Office Kelly at the Pinner Lettings Office was brilliant from the very first contact and right until the tenancy contract was concluded and signed. In fact, she has gone out of her way to ensure that I was kept updated on the progress of my offer, ensuring that she answered even the most trivial questions I had, as well as making sure that she followed up on everything. I cannot express my gratitude to Kelly for all her helps and professionalism; and I would highly recommend going to see her at the Pinner Lettings Office, and Gibbs and Gillespie in general. Divina (Property Manager for my flat) Divina's professionalism was evident from the off, when she called me to introduce herself, and dealt with issues in the flat. In fact they were resolved within 48 hours, which was brilliant. Many thanks for resolving the issue Divina.

Hassnen · 2 September 2022

Agent replied · 29 July 2023

Hi Hassnen, we are glad we could help and it's great to hear to have had such a good experience! If you ever need anything else from us, please feel free to give us a call or stop by!!

5/5

Google

We recently rented a house in Pinner with Gibbs Gillespie - Charlie Payne was the agent whom we worked with, throughout the process. At all times, we found Charlie to be very professional, approachable, and always available to answer any questions that we had. She was a pleasure to work with - highly recommended!

Salahuddin · 26 June 2024

Agent replied · 25 August 2024

Dear Salahuddin Ghaznavi Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Victoria Wharton is very kind and brilliant person. She tried her best to help us to rent the property. She was very friendly to explain the details of renting matters. It is my pleasure to meet her and she is worth more than 5 stars actually. When I have any enquiries, her feedback is very professional and approachable. It is no doubt that the team at Gibbs Gillespie is the best choice when anyone plan to rent or buy a property. Thank you very much for all, especially thanks Victoria for your kindness and patience for us.

陳思銘 · 29 July 2022

Agent replied · 29 July 2023

Thank you for your kind review; we are happy to pass along your comments to Victoria and the team here at Gibbs Gillespie Pinner Lettings! Our team strives to deliver an excellent experience, and are glad you found this to be the case. If you have further needs or questions, please reach out!

5/5

Google

Nothing but a smooth journey with Gibbs Gillespie which heavily contrasts the experience I had when I first moved out earlier in the year through a different company. Danielle and Joseph made it super easy for my fiancé and I to move out and start our journey together at such short notice. Should also be noted that Danielle is the individual I dealt with the most and is one of the most supportive people I’ve come across and would hope she gets her merits in such a demanding job. Joseph was great in showing us the flat and getting our feet in the door with an offer almost immediately. We will definitely be using this lettings company again when we move again in a few years.

Sophie · 29 July 2022

Agent replied · 29 July 2023

Sophie, we're so glad that we were able to go above and beyond your expectations and we hope your stay is an enjoyable one! Your recommendation means so much to us and we're so happy to have earned it. I will share your comments with the team! Best,

5/5

Google

I am very happy with Gibbs Gillespie Brentford. Christine was very patient, helpful and passionate throughout the whole process. She was very kind and friendly every time I spoke to her. I could feel she deeply wanted to help me. I am also very grateful for Shoyab. He was very professional and honest when I wanted to choose my property. They made it possible for me to buy it. I would definitely recommend Christine and Shoyab to my friends.

Marya · 2 September 2022

Agent replied · 29 July 2023

Marya, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

A special thanks to Kelly! I was in such a bad situation due to another agent and she was there to assist me throughout the whole process. Kelly was dedicated, thoughtful and patient. I would 100% recommend her to anyone! She was an absolute star and helped me have such a smooth transition moving from one place to another. I'm super grateful and thankful to her, Joseph and the entire Pinner team who work so hard for us! Once again, I appreciate you all. Thank You!PositiveResponsiveness, Quality, Professionalism, Value

Shaneela · 20 June 2022

Agent replied · 19 June 2024

Dear Shaneela Ladha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

We have just completed on the sale of our house through Gibbs Gillespie, Stanmore. Grant, James and their team are nothing, if not professional! James listened to every concern that we had, every request and accepted that I would not allow viewings whilst I was shielding. Once a sale was agreed, James was totally on the ball and kept us informed, almost on a daily basis, as to the progress and was an ideal intermediary between us and our buyer. I would certainly recommend them to anyone looking for an estate agent in the area. 👍👍PositiveResponsiveness, Professionalism

Lewis · 20 June 2022

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Annalise showed me around a rental property and made the whole viewing really easy and relaxed. She was friendly, professional, and happy to answer any questions I had. I really appreciated how approachable she was and how clearly she explained everything. Overall a great experience. Thank you!

Katy · 13 March 2026

Agent replied · 13 April 2026

Hi Katy, Thank you for taking the time to review your recent experience you have had with … More

5/5

Google

I’m the current tenant and Damil has carried out a number of viewings at my flat. He has always been professional, considerate of my space and ensured the process was smooth. His friendly and polite manner made the whole experience straightforward and stress-free.

Ravikumar · 6 April 2026

Agent replied · 13 April 2026

Dear Ravikumar Rohit We greatly appreciate your 5-star review and the time you took to share your experience with Damil. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

I have been working with Gibbs for the letiing of my house in Pinner over the last 20 years . As an international based landlord I need a lettings agent who are proactive and can manage my property with efficiency and good judgement. Gibbs have performed this task very well and all my renewals have been professionally managed with very sound judgement and advice from the team. This time around Jessica and the team were exemplary.

Rizwan · 2 October 2022

Agent replied · 29 July 2023

Rizwam, thank you for your kind review; we will certainly pass along your comments to the team!! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know of your positive experience. Have a great day!

5/5

Google

I had a viewing today with Joe Fermoy. He was extremely kind and helpful he answered all my queries professionally seems well informed and interactive. Overall great service and a great guy. Thank You Very Much Joe Fermoy.

Kotadiya · 15 January 2025

Agent replied · 22 January 2025

Hi Nevil, Thank you again for taking the time to let us know how well Joe did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!

5/5

Google

Nice property . Especially for a couple. Well reach from rush public in london. Had a huge help from Damil dave to organise the show around and explaining everything. Charlie was helpful from the beginning regarding updates and until the procedure was over!! Very exited and huge thanks to all support.

Anoop · 15 June 2024

Agent replied · 19 June 2024

Hello Anoop, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

5/5

Google

Amazing Staff at all levels within Gibbs Gillespie. Dealing with Liam at the Uxbridge Branch was so productive. He was very professional and responsive which in turn gave good value and quality in the Lettings experience through Gibbs Gillespie. It was and is a pleasure dealing with him now and in hopefully the near future. Also Ellie was very helpful in the Accounts Department. Very quick in replying to my request and very helpful.PositiveResponsiveness, Quality, Professionalism, Value

A · 20 June 2022

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Our experience with Gibbs Gillespie has been great, Annalise Robinson in particular has been amazing, going above and beyond for us whilst providing us with great advice and knowledge. Would recommend her as an agent if you’re looking to rent in the area !

G · 13 March 2026

Agent replied · 13 April 2026

Thank you for taking the time to review your recent experience you have had with Annalise. … More

5/5

Google

This is the first rental for us and Charlie very professionally assisted and guided us from start to finish during the whole process for which we are very grateful, you dealt with all our questions promptly and with confidence thank you once again and wishing you all the best many thanks Seema and Vas

Seema · 19 March 2024

Agent replied · 21 March 2024

Seema, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

5/5

Google

Joe Fermoy was our lettings consultant and he made sure everything was straight forward and smooth with our application and referencing. He answered all our queries fast and promptly. My husband and I can’t thank him enough! Recommend him 100%!

Orsolya · 3 November 2024

Agent replied · 10 November 2024

Hi Orsolya, thank you for taking the time to leave such a positive review. We're happy we could meet your expectations! If there's anything further we can do for you, we are happy to help!

5/5

Google

Ankit Kumar was the point of contact from Gibbs&Gillespie Pinner for my property search. A dynamic personality with never give up attitude to suit my requirements. Without losing any hopes, he managed to show me more than 3-4 properties within a week’s time until all my criteria boxes were ticked off. Many thanks Ankit for taking all those efforts and thanks to Gibbs &Gillespie for having such energetic staff on board.

Nilesh · 1 November 2022

Agent replied · 29 July 2023

Dear Nilesh, We are very happy we could provide you with a positive customer experience. Thanks again for taking the time to leave us this information about your recent visit and service. Take care!

5/5

Google

Nice experience! I would definitely recommend Gibbs Gillespie. Everything was really fast and easy when coming to papers and the communication was really good. When finishing the contract we encounter a little issue with the landlord who wasn’t much willing to give us back £700- the residual rent, but Ellie Spencer was really helpful and got us back the money. She’s the most professional I’ve collaborate so far and I would really like to thank her for all the support!

Alexandra · 29 July 2021

Agent replied · 29 July 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

I saw a property to let on Rightmove and sent an email to Gibbs Gillespie in order to arrange a virtual viewing, as both me and my partner are vulnerable to Covid 19. Stefan Sturge replied to my email very fast and he was very eager to help. We booked a virtual viewing for the next day. Stefan was punctual, friendly, very helpful and very professional throughout the whole process and these are qualities that unfortunately are not very common among lettings agents. Even though we ended up making an offer for another property that was not advertised by Gibbs Gillespie, we will definitely keep Gibbs Gillespie and Stefan in mind next time we need to move. Thanks again for your time and help. We really appreciate it.PositiveResponsiveness, Quality, Professionalism

Yiannis · 20 June 2021

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

5/5

Google

Totally professional service. Katie kept me up to date on a daily basis when my tenants fell behind with rent payments in this very difficult time. I did not need to call the office at anytime as they always notified me as soon as a payment was or was not received. I have multiple properties through out London and this is by far the best service I have every had in over 20 years! I can totally recommend this service. John M. HarrowPositiveProfessionalism

John · 20 June 2021

Agent replied · 19 June 2024

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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Questions about Gibbs Gillespie Pinner

How many reviews does Gibbs Gillespie Pinner have?

Gibbs Gillespie's Pinner office has 476 reviews across 1 platform: 476 on Google.

What is Gibbs Gillespie Pinner's rating?

Gibbs Gillespie Pinner is rated 4.8 out of 5 across all 476 reviews, and 4.8 out of 5 on Google from 476 reviews.

Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.

Where is Gibbs Gillespie's Pinner office?

Gibbs Gillespie Pinner, Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA.

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