Trusted Agent profile Β· Pinner, Middlesex

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Gibbs Gillespie Pinner reviews

β˜…β˜…β˜…β˜…β˜… Excellent

476 reviews across 1 platform

Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA

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Gibbs Gillespie's office in Pinner, Middlesex, at Chapel Lane Chambers, is rated 4.8 out of 5 across 476 reviews on 1 platform, including 476 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.

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4.8 / 5

476

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Pinner office, from every platform, shown as written. First names only.

5/5

Google

We are very much impressed and grateful of the support Charlie Payne has give us. From our initial conversations and throughout the whole process, Charlie was very professional. She was highly knowledgeable within her profession and experience, combined with her patient approach, made this otherwise stressful event a smooth and successful process. Beyond her expertise and professionalism, Charlie was amicable and kind throughout, helping us to find our perfect home to rent. We would highly recommend Charlie Payne (Gibbs Gillespie - Pinner) to support anyone looking to rent a property.

Qendrim Β· 20 May 2024

Agent replied Β· 19 June 2024

Qendrim, we are so happy to read such a great review about Charlie Payne, one of the most satisfying parts of our job is finding the right Tenants the right home and we are so happy that we have been able to assist in your search! Our team strives to deliver an excellent experience, and are glad you found this to be the case! If you have further needs or questions, please reach out!

5/5

Google

Damil made the viewing easy and stress free. He was knowledgeable, friendly and professional throughout. I would definitely recommend him.

Shyqyri Β· 11 April 2026

Agent replied Β· 13 April 2026

Thank you, Shyqyri, for your excellent 5‑star review. We’re delighted to hear that Damil made your viewing easy and stress‑free. At Gibbs Gillespie Pinner Lettings, we pride ourselves on knowledgeable, friendly and professional service, so it’s great to know this was reflected in your experience. We appreciate you recommending our Pinner estate agents team.

5/5

Google

The viewing went perfectly thanks to Damil. He was organized, professional, and friendly throughout. I felt well taken care of.

Shubham Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Shubham Khandelwal We greatly appreciate your 5-star review and the time you took to share your experience with Damil. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Damil was calm, polite, and efficient. He explained all features clearly and made the process easy. A very positive experience.

Sajjad Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Sajjad Khan We greatly appreciate your 5-star review and the time you took to share your experience with Damil. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thanks to Damil for the smooth property viewing experience. He was organised, friendly and helpful in answering all our queries!!

Tanaya Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Tanaya Doshi We greatly appreciate your 5-star review and the time you took to share your experience with Damil. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Everything went smoothly thanks to Damil. He was calm, organized and provided a complete walkthrough. I felt confident about the property afterward.

Alina Β· 13 March 2026

Agent replied Β· 13 April 2026

Hi Alina ! Thanks for the great review and we are glad that your experience with Damil was … More

5/5

Google

We had a virtual tour with Damil. He was excellent with his work. Even if it was a virtual viewing, he didn’t miss a single bit and everything was well explained and as a bonus he showed us the neighbourhood. πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ» Editing review after moving to our new house. Thanks Joe Fermoy, who took care of every details we were looking for and helped to get a house of our choice within our budget. Thank you

Krishna Β· 29 May 2024

Agent replied Β· 19 June 2024

Krishna, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!

5/5

Google

I recently moved to a new area and found a rental property through Gibbs Gillespie. They made my house-hunting journey so smooth, A big thank you to Charlie Payne for staying in touch through out the process, from viewing the property to completing everything in just 10 days! I also appreciate Mr. Joe for his support. Gibbs Gillespie has a great selection of properties, and I highly recommend them.

Purab Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Purab Bhandari Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Excellent service from Gibbs Gillespie Pinner Branch - from Charlie Payne and the two Joes and others! Particularly appreciated was getting back promptly after we made an offer to let a property. Charlie deserves special commendation for being especially helpful in tenaciously guiding us through the challenging technological hoops and obstacles after our letting arrangement was agreed in principle. Many thanks Team GG Pinner!!!

Michael Β· 24 November 2024

Agent replied Β· 8 December 2024

Dear Michael Dodd Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Damil made the viewing smooth and enjoyable. He was friendly, thorough and patient with all questions.

Ilayaraja Β· 11 April 2026

Agent replied Β· 13 April 2026

Thank you, Ilayaraja, for the fantastic 5‑star review. We’re glad Damil made your viewing experience smooth and enjoyable. The Gibbs Gillespie Pinner Lettings team is committed to delivering helpful, professional service, and we’re pleased this came through.

5/5

Google

The viewing was well-organized thanks to Damil. He explained everything patiently and made the process simple. Highly recommended.

Riya Β· 23 March 2026

Agent replied Β· 13 April 2026

Hi, Riya! Thanks for the great review! All the best,

5/5

Google

Joe Fermoy was my lettings consultant at Gibbs Gillespie. I found Joe to be very professional, approachable, and supportive. He took care to make application and referencing process straightforward and hassle-free. Despite being incredibly busy, he was always available to answer any questions that I had. It was really a nice experience working with Joe Fermoy at Gibbs Gillespie Pinner branch.

Arun Β· 1 December 2024

Agent replied Β· 8 December 2024

Arun, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

5/5

Google

We had a great, reassuring experience with Annalise. With professionalism, Annalise made the tough task of finding a new rental home easy, and efficient. Great work. Abdellah&Samira

Sam Β· 21 August 2026

5/5

Google

Annalise has been a great help while looking for somewhere to rent. Knowledgable, professional and prompt!

Spencer Β· 13 March 2026

Agent replied Β· 13 April 2026

Hi Spencer! Thanks for the great review! All the best,

5/5

Google

I had a virtual viewing booked for a flat in Pinner Damil was thorough amd very helpful He clicked a video of outside area and sent me before calling. Also he went out and showed me the location satisfactorily. Inside the property he explained in detail about the dimensions and details of the room from different angles. Thank you Durgesh Chandra

Durgesh Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Durgesh Chandra Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My moving home process was dealt by Joe Fermoy, he is a very good representative of Gibbs Gillespie which has a good reputation within itself. He helped assist through all stages of the process from arranging viewings to courtesy calls making sure everything is okay after moving and throughout the stages he goes the extra mile to make sure things are going in the right direction. I would highly recommend Joe as a representative and Gibbs Gillespie as a high quality and caring estate agent. I will definitely be referring to them when it's time for me to move home again.

Ross Β· 27 July 2023

Agent replied Β· 29 July 2023

Ross, thank you for your kind review; we are happy to pass along your comments to Joe! We always strive to provide top quality service to every Landlord and Tenant and are pleased to hear that you enjoyed your experience here at Gibbs Gillespie Lettings!

5/5

Google

Top experience from the beginning! Charlie is a fabulous person, polite and helpful. Had the move from Belgium to the UK. Went very smoothly. Warm welcome at the office in Pinner and a very nice welcome gift from the company. Felt very appreciated. Thank you and keep up the good work.

Ghiurau Β· 19 December 2024

Agent replied Β· 26 December 2024

Dear Ghiurau Bogdan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Nothing but a smooth journey with Gibbs Gillespie which heavily contrasts the experience I had when I first moved out earlier in the year through a different company. Danielle and Joseph made it super easy for my fiancΓ© and I to move out and start our journey together at such short notice. Should also be noted that Danielle is the individual I dealt with the most and is one of the most supportive people I’ve come across and would hope she gets her merits in such a demanding job. Joseph was great in showing us the flat and getting our feet in the door with an offer almost immediately. We will definitely be using this lettings company again when we move again in a few years.

Sophie Β· 23 March 2023

Agent replied Β· 22 March 2024

Sophie, we're so glad that we were able to go above and beyond your expectations and we hope your stay is an enjoyable one! Your recommendation means so much to us and we're so happy to have earned it. I will share your comments with the team! Best,

5/5

Google

Nothing but a smooth journey with Gibbs Gillespie which heavily contrasts the experience I had when I first moved out earlier in the year through a different company. Danielle and Joseph made it super easy for my fiancΓ© and I to move out and start our journey together at such short notice. Should also be noted that Danielle is the individual I dealt with the most and is one of the most supportive people I’ve come across and would hope she gets her merits in such a demanding job. Joseph was great in showing us the flat and getting our feet in the door with an offer almost immediately. We will definitely be using this lettings company again when we move again in a few years.

Sophie Β· 22 March 2023

Agent replied Β· 21 March 2024

Sophie, we're so glad that we were able to go above and beyond your expectations and we hope your stay is an enjoyable one! Your recommendation means so much to us and we're so happy to have earned it. I will share your comments with the team! Best,

5/5

Google

As someone in the property industry I very rarely feel compelled to write a review for an agent, however in this particular instance I was so thrilled at my experience and interaction with Victoria and the team at Gibbs Gillespie that I wanted to take time out of my day to share and pass on how I felt. I can honestly state that I will be using them in the future and highly recommending them to my contacts. Just to put some context to this review, they went above and beyond any agent I have ever dealt with to ensure the stress was low and that the best interests of their clients was upheld to the highest level. Thank you so much Victoria.

Neil Β· 1 March 2023

Agent replied Β· 29 July 2023

Hi Neil, thank you for taking the time to leave a review for Victoria!! As an office we are happy we could meet your expectations and as an individual Victoria will be delighted to know that you have appreciated her efforts!! Your recommendation means so much to us and we're so happy to have earned it. Thank you again and we genuinely wish you all the very best going forward. We are always here should you need us.

1/5

Google

Shockingly poor agent to use if you are a landlord. Multiple people manage different aspects of the property. There is no internal communication. The staff don't read inspection reports nor inform the landlord of issues. They have no clue of services that I pay for (eg Homecare) and then try to flog exorbitantly expensive services of their partners. They are an absolute disgrace of a company and will be dumping them the moment my tenant leaves.

Jatin Β· 29 June 2023

Agent replied Β· 29 July 2023

Dear Jatin T, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you. Many thanks, Customer Care Team

5/5

Google

We had an outstanding experience with Gibbs Gillespie in finding our new rental home. Joe Fermoy, our letting consultant, was a wonderful gentleman who assisted with great professionalism in completing our processes as swiftly as possible. I always recommend Joe Fermoy and Gibbs Gillespie for their expertise in finding your dream home. Thank you Dr Deepu

DK Β· 4 August 2024

Agent replied Β· 25 August 2024

Hi Deepu, thank you for taking the time to leave a review for us and we are delighted to hear your kind words of Joe! We're happy we could meet your expectations! Thank you, and have a fantastic day!

5/5

Google

Monil was of great help in arranging property for viewing in a short notice. Have had the pleasure to meet Damil Dave for our property viewing. We found him to be very knowledgeable, friendly and professional, which gives us great confidence in working with Gibbs Gillespie.

Rahul Β· 23 December 2024

Agent replied Β· 19 June 2024

Dear Rahul Sharma, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Damil is a very hardworking and dedicated professional individual, with tremendous passion to serve his clientele. We were pleased to view a house with him. As he shown us around and was able to answer most of thd questions put too him. Thanks mate much appreciated foe your hard work and dedication.

Richard Β· 23 September 2024

Agent replied Β· 23 October 2024

Hi Richard, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. All the best.

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Questions about Gibbs Gillespie Pinner

How many reviews does Gibbs Gillespie Pinner have?

Gibbs Gillespie's Pinner office has 476 reviews across 1 platform: 476 on Google.

What is Gibbs Gillespie Pinner's rating?

Gibbs Gillespie Pinner is rated 4.8 out of 5 across all 476 reviews, and 4.8 out of 5 on Google from 476 reviews.

Has Gibbs Gillespie won any awards?

Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.

Where is Gibbs Gillespie's Pinner office?

Gibbs Gillespie Pinner, Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA.

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