Trusted Agent profile · Pinner, Middlesex
Verified
★★★★★
476 reviews across 1 platform
Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
Part of Gibbs Gillespie, see every office.
Gibbs Gillespie's office in Pinner, Middlesex, at Chapel Lane Chambers, is rated 4.8 out of 5 across 476 reviews on 1 platform, including 476 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Pinner office, from every platform, shown as written. First names only.
5/5
GoogleEvery time I have a request I always got a very swift answer sorting out my problem. Good job Katie!PositiveResponsiveness, Quality, Professionalism
Dear António Mourinha, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleBeen with Gibbs Gillespie for over 10 years now first class service from start to finish Ellie from accounts was very professional and solved issues quickly highly recommendPositiveProfessionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
4/5
GoogleCompleted an income and expenditure summary for me which saves time going through statements to complete a tax return
Dear Keith, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleI found Ben, Matthew and Reena to be very professional and made the complete process seamless in the current rental market. From making an offer I was able to be move in the following week with the minimum of stress. Great work, effective online contracts and referencing makes this a very transparent process and above all agents that you can actually trust to give you the correct advise!
5/5
GoogleEllie Spencer, Client Accounts Manager, actioned my property request promptly and efficiently. Very happy with the service provided.
Dear Jennifer, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleEllie in the Accounts Department dealt with the issue in a friendly, professional way! Reminders in a friendly manner go a long way!PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI recomand this agency, very professional all the time. Many thanks!
Dear Ortensia Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleExcellent response to an question regarding a rented property 3 years ago. Dealt with by Tia who I can’t recommend highly enough.PositiveResponsiveness
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleMatthew was very professional in finding us a Tenant for our property. Thank you!
5/5
GoogleThe first initial meeting with Freya Hollingsworth at the rental properity she was welcoming and very receptive. The Team was very professional communication was on par. The process was quick and they made it easy to make contact. Chloe Middleton communicated regularly with us in regard to proceedings. In all great team it has truly been a pleasure.
5/5
GoogleResponsive Team! Lovely to have your help to got the house and rent for these two years.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleKatie has providede a professional and helpful service during a time with "difficult" tennants and resolved outstanding issues.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI have recently been corresponding with Charlotte in the Accounts Dept. and I must say she has been most helpful and accommodating. It is a pleasure to deal with someone these days, who takes time to really listen, and who goes out of their way to assist. Well done Charlotte, and Thank You !
5/5
GoogleI would like to write how happy and pleased I am with the service Gibbs&Gillespie provide for the property they rent out for me. The management team that look after my property keep me informed and work to my best interest. The rental staff find good tenets and the fees I pay I consider good value for the service provided.
4/5
GoogleI have been using Gibbs for the last 4 years. We are satisfied with their full-management service.PositiveResponsiveness, Professionalism
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe renewed our tenancy through Gibbs Gillespie. Katie and Amy have been very responsive and helpful :)PositiveResponsiveness
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleI had a good experience with Gibbs Gillespie Pinner, they were able to secure a property for me to rent. My main contact was with Freya and I found her to be courteous and professional, she always ensured I was kept up to date and was prompt in replying to emails/returning calls. Thanks for your help!
5/5
GoogleResponsive Team! Lovely to have your help to got the house and rent for these two years.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe rented thru Gibbs on Cannon Lane. Our overall experience thru 2 years was great. When we terminated the tenancy recently, the deposit release process was smooth. Ellie from accounts dept was very helpful and responsive. We got the money within a week.PositiveResponsiveness, Professionalism
5/5
GoogleI have used Gibbs Gillespie to buy and now let my property and it has been a positive experience each time. Highly recommended. The staff are friendly and courteous and very accommodating. The staff explain the processes well and are very professional and patient which is much appreciated. Very pleased with the service.
5/5
GoogleGreat service from Katie Deacon in the Accounts team. Super responsive.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
Googlevery satisfied with the information I asked for. Thank you.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleGibbs Gillespie were excellent in the sale of our home. The staff were professional, pleasant and prompt. Thankyou very much James Sweet for handling the sale from beginning to end with kindness, understanding and patience. Would definitely use again but I hope not for many years!
4/5
GoogleI have recently used Gibbs in Pinner to help me find a very specific type of property to rent. They were efficient and listened to my criteria so well that they only had to show me one flat to fullfill my needs. I moved in last week and love my new place.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.
