Trusted Agent profile · Pinner, Middlesex
Verified
★★★★★
476 reviews across 1 platform
Chapel Lane Chambers, 1 Chapel Lane, Pinner, Middlesex, HA5 1AA
Part of Gibbs Gillespie, see every office.
Gibbs Gillespie's office in Pinner, Middlesex, at Chapel Lane Chambers, is rated 4.8 out of 5 across 476 reviews on 1 platform, including 476 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Pinner office, from every platform, shown as written. First names only.
1/5
GoogleOne of the worst experiences of my life. Avoid Matthew at all costs as he never bothers tp return any calls and if you do eventually get in contact with him he responds as rude and sarcastic. Would never use these agents again for any sale or let.
5/5
GoogleWe had a good experience with this agency.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
GoogleWe are very pleased with the services provided by Gibbs Gillespie during the renting process of our property. They were very efficient, reachable whenever we needed and respond promptly to our emails. This made the whole process completely stress free. We would highly recommend Gibbs Gillespie to anyone.
5/5
GoogleWe are very pleased with the services provided by Gibbs Gillespie during the renting process of our property. They were very efficient, reachable whenever we needed and respond promptly to our emails. This made the whole process completely stress free. We would highly recommend Gibbs Gillespie to anyone.
1/5
GoogleTerrible property management
Dear Abi Ola, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleThe best service by Stefan.. he followed everything with us and Make sure that we are satisfied all the time .. even after we rent the house .. good luck to the best company in the UK ..thank you
5/5
GoogleFreya, Matthew and the rest of the lettings team were really helpful. They did their utmost to find us plenty of suitable properties to view and were very accommodating and efficient. Everything with our move has gone very smoothly. Thanks!
5/5
GoogleStuart helped us through the process of finding a home in Pinner. He was most helpful and we really felt he made a big effort to get us the perfect place to rent. We succeeded and would use Gibbs Gillespie again for sure!
5/5
GoogleTia in accounts has been exceptional - together with the rest of the team. Communication was excellent, together with a very helpful attitude - they've gone above and beyond. Would thoroughly recommend.
5/5
GoogleI would like to comment on the quick service I have received from GG, and Katie Deacon in accounts in particular, in receiving lost statements for the last tax year. Highly recommended.PositiveResponsiveness
5/5
GoogleBig thanks to Gibbs Gillespie's team for their great help and support during this challenging time. They took good care of my request with my landlord and come back with an achievement .Great support !PositiveResponsiveness, Value
5/5
GoogleIt was an absolute pleasure working Stefan, he was always very knowledgeable on the properties and areas. Extremely responsive when arranging viewings and with questions on the properties. Highly recommend
5/5
GoogleWas great working with Stefan. He was knowledgeable, professional and went above and beyond to help answer any questions we had about the property.PositiveResponsiveness, Professionalism
5/5
GoogleFreya, Jaimina and the whole lettings team has been phenomenal in finding us the right space to live in. They went that extra mile to make things smoother for us. Highly Recommended!!
5/5
GoogleWas a great plasure to work with Daniel Schultz !! He's a nice guy always ready to help you , he know what he's doing! Good job Daniel Schultz Schultz keep going!!
5/5
GoogleOur experience with Gibbs Gillespie and Daniel Schultz personally was always nice and quite efficient - no issues or problems, and that's truly what you're looking for in a real estate agent.
5/5
GoogleI have just rented a property managed by Gibbs Gillespie Pinner and I found this agency and the team working there to be very helpful and very accommodating to all my requests. Highly recommended.
5/5
GoogleI would like to Thank Gibbs Gillespie and Team for their outstanding service. Overall a great experience working with this team. I would strongly recommend them to anyone. Thank you.
1/5
GooglePoorly organised from my experience. I arranged a booking for a flat only to be told when we were already near the property that the viewing was cancelled. Extremely disappointing!
1/5
GoogleAwful service.. would not recommend. They have no people or communication skills. Thankfully, we do not have to use them!
5/5
GoogleFreya and the whole Gibbs Gillespie team proved to be extremely friendly and kind in all phases, from research of the flat to completion of the lease.
5/5
GoogleIncredibly responsive customer service from the accounts team. The lettings team have consistently found me quality tenants and quickly.PositiveResponsiveness, Professionalism
5/5
GoogleQuick, efficient process from the team at Gibbs Gillespie Pinner. Took the pain out of finding the right place and getting the paperwork done.
5/5
GoogleWe had a really positive experience letting our flat through Gibbs Gillespie and would highly recommend them. They were helpful throughout.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.
