5/5
Really good experience! Very nerve racking and scary when with buying your first home. I spoke to Rockina about everything, who was so lovely and explained everything brilliantly! Thank you!
Trusted Agent profile · Peterborough
★★★★★
417 reviews across 1 platform
7-9 Cowgate, Peterborough, PE1 1LR
William H Brown's office in Peterborough, at 7-9 Cowgate, is rated 4.3 out of 5 across 417 reviews on 1 platform, including 417 Google reviews rated 4.3.
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
5/5
Really good experience! Very nerve racking and scary when with buying your first home. I spoke to Rockina about everything, who was so lovely and explained everything brilliantly! Thank you!
5/5
Had an amazing experience with William H Brown. Very supportive , helps on time , answers and replies immediately. Finds for you excellent accommodation for your needs. Rockina is excellent.PositiveQuality
5/5
Fabulous service ! my two apartments were let so effortless , quick , personable service and Taz was so knowledgeable i would highly recommend and if there were 10 stars they would get all ten! Thanks guys !
5/5
Many thanks to Ryan who had a very professional approach during our viewing. He answered every question about the property in great detail.
5/5
Pleasant experience with William H Brown. Rockina was very efficient and helpful, kept me up-to-date and informed throughout the process, thank you for helping me secure my new flat.
5/5
Very pleasant to deal with and very fast with any issues that need solving, Amy in particular at sequence is amazing to work with
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
1/5
Much delayed review after 5 years but still needs to be said after ripping me off for £1k deposit back on a property. Only let short term due to relocation Said that we left the house with cleaning needed! The fact that we stayed and ensured everything was cleaned down after the removal guys had been really is the pits. Said walls needed repainting bearing in mind only in the property for 3 months. The best was the the grass had been ruined by our dogs urinating - nothing to do with the massive heatwave of 2015 eh? Way too professional to argue at the time. Would never ever use again! You wronged me and I don’t forget customers being treated like that.
5/5
All in all exceptional service and in particular I'd like to single out Rockina Wright. From the moment I walked in through the door Rockina helped me with the available listings and understood right away what my requirements were and what in particular I was looking for. From there on in the whole process was a breeze and she always took the time to answer my queries and help me out, even when I'd turn up at the offices without an appointment and 9 times out of 10 she was on a conference call (Sorry!). I can't recommend William H Brown enough, and if the rest of the staff are as helpful and courteous as Rockina you will be in good hands. I found the ideal property and the paperwork and procedures in order to complete and move in were made a breeze thanks to the assistance and guidance of the team in the Peterborough branch! 5 Stars from me :)
5/5
I had some viewings with Miss Liveta, she helped me to find the perfect house that I was looking for from long time with different agencies. She was very professional and very prepared to answer to all my enquiries! And she was very kind too! She explained me every little details! She was amazing! Thank you very much Liveta!
5/5
I highly recommend Bradleigh Stirk, he is a Property Co-ordinator at W H Brown, I always receive such high levels of customer service, he is very friendly and helpful, and it makes communication easy.
5/5
Both myself and my partner were so pleased with the service we received here, when letting a property. Everything was efficient with friendly service and they couldn't have done more to help us!
1/5
Not efficient in selling property. I don't recommend it. Customer service is also worse.
Hello Aminul Chowdhury, I am sorry if you were not happy in your experience with us. We would really appreciate any further feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
Rockina was very professional and informative. Put us at complete ease and discussed every step of the process. Thank you Rockina for all of your help.
5/5
Had a very easy and hassle free experience letting my flat, Rockina was very helpful and couldn’t of asked for a better service. Highly recommendPositiveQuality, Professionalism
5/5
Re ..Bradleigh I let several properties in Peterborough and Bradleigh is my main intermediary . Always on the button and in control of every situation. very happy with service and efficiency. Cheers!!
5/5
As the Estates Manager for two Property Companies i have worked professionally alongside WH Brown sales and lettings for a number of years now. The excellent relationship we have formed together has been based on their true professionalism, dedication, commitment and understanding of what I need in both purchasing and letting within the housing market. Communication on the same wavelength is paramount to success and I personally have found the whole team at W H Brown have performed to this high level . Barbara Seredynska Estates Manager RM Holdings ( Europe) ltd RBP Property Investment Ltd
5/5
Wow .... House Marketed by William H Brown .... visited by one of their Professional Sales Advisers.... Glen assisted by in House Team of equally Professional Ladies ... Fiona and Tracy ... SOLD ...... Subject to contact already .....Days on Market ? Only a couple ... The Whole of the experience..in the beginning..setting up profile ... finalising details of where and what we were to do regarding the sale ...all painlessly ..job done ..just have one more to sell ... with the reassurance ...that this will be handled in the same 100% professionalism .... so far ..... Thank you .
5/5
Hi, I’m so happy with the choice of William H Brown, great company and brilliant stuff 👍👌. And I’m especially thankful to the Lettings Negotiator Liveta Jurgeleviciute! She is doing really great job, always acting quick and with responsibility, sorting out all questions and queries. Great communication, professional service, thanks again! And all The Best! 🙏🥰
5/5
I met with Assistant Manager Sammy Lindsay who valued my property and gave some helpful advice on how to move forward in selling my home and buying a new one. I have limited knowledge about this and I came away feeling very satisfied with the service and confident that I would be supported through the process.
1/5
Very poor customer service. Made me waste my whole day by delaying viewing of a house.
Hello, I am sorry you feel this way please email me at complianceresidential@sequencehome.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
5/5
Hi , my name is Alexandru , my personal experience with W H Brown was above 5 stars I had to meet and talk with awesome members of The staff Liveta and Rockina they helped me with The entire process and with All The details that I required fast and The Most professional way Thanks again to The staff and The entire Agency ! ❤️
5/5
Very quick and easy process. Stacey was very efficient, polite and kept me up to date and informed every step of the way.PositiveProfessionalism
1/5
Shocking experience. Paid for "superior photographs" which were terrible (the agent even agreed and took more pictures with his own camera)! No refund of the cost! Incorrect house details and information on the web. Incorrect information on the promotional video. Floor plan remains inaccurate to this day. Promised a professional service and was for ever chasing them to rectify issues. They even sent out a senior member of staff to sort things out....He brought the details of another property, not ours! The list goes on...........
5/5
Excellent people to deal with.Professional, friendly, knowledgeable and willing to go the extra mile. No hesitation in recommending them. A big thank you to Rockina for all her help.
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