Sharman Quinney Stanground reviews in Peterborough

★★★★★ 1/5

Trustpilot

AVOID SHARMAN QUINNEY

Sharman Quinney should be avoided at all costs.I used the PETERBOROUGH OFFICE and this review is based on the many staff that I have dealt with over the years - Their staff turnover seems to be immense. They get their 1 star for selling their services very effectively and for efficiently taking your money but when it comes to providing a service, they are shocking. We have used them as a property management company and have had two tenants. Our tenants actually had to find me on social media to let me know what was happening and to get things sorted in the house as Sharman Quinney hadn’t done their job. In my experience, over 4 years, they never carried out any requests that we had without a very long winded fight. They have over charged us, taken tax when they shouldn’t have have caused us countless sleepless nights and have cost us thousands of pounds that we needn’t have paid ( which we are still trying to get back) They will take any money that they feel that they are owed out of the rent that they take so you cannot hold anything back from them and even when the tenants don’t pay the rent that they owe, the still aren’t that bothered to sort it out for you. I could keep going for pages about the unbelievable incompetences that we have experienced, but instead I can only urge you to go with any other Estate agents. Having read some other reviews, it would appear that my experience is not unusual.

Claire · 12 December 2022

★★★★★ 1/5

Trustpilot

Poor communication

Very poor communication. I used the Stanground branch. I had some one come to my house and we agreed how much they would advertise the house for and agreed a commission, based on a % of the sale price. Then to my surprise he asked if I was willing to pay an extra bonus if the house sold for above the asking price. I declined. Once the house was sold and a price was agreed, it took over 5 months to complete. I was always ringing them up to get an update. I gave up in the end. In the final weeks when things started to happen, I never had one call from Sharmans. Nothing to tell me contracts were exchanged, nothing to tell me the completion date, nothing to tell me when the house had to be vacated by. I had to get all this information from a third party. When I complained, they said they didnt have my phone number. But they rang me to confirm the sale price, so they ddid have it.

Glen · 26 November 2022

★★★★★ 5/5

Google

Junior Tylor was great help, professional, excellent service. I would recommend Junior..

Sunil · 10 October 2020

★★★★★ 1/5

Trustpilot

Avoid this Company

Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.

Privacy · 22 August 2024

★★★★★ 1/5

Trustpilot

Incompetent!

Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!

Denise · 25 August 2022

★★★★★ 1/5

Trustpilot

Sharman Quinney Peterborough, Morally and Ethically Bankrupt

I made the huge mistake of inviting this bunch of cowboys around to value my Mother's property, in June 2020, as I needed to sell it in order to fund her Dimentia care.They were not appointed and the property was sold by another agent.Since this time I have received a call from them around once every two to three months asking about the property and every time I informed them it was sold and would they refrain from any future contact.I can only conclude that the company is either essentially incompetent and unable to maintain appropriate and up to date records or ( more likely) the business model is largely based upon relentless and ill-considered harassment - a pattern of behaviour executed over time resulting in an adverse effect on the recipient.My Mum passed away three days ago and around ten minutes ago I got a call from them asking about her property and whether it had been sold.I only answered the call because It was a Peterborough number and I'm speaking to the Hospital, Registrar and Funeral Director, all of whom are based in Peterborough.I returned the call on the same number from which the previous caller had rung, in some distress and was told by someone who's lack of empathy and human engagement aptly qualified her to work for an estate agent, that I needed to re-dial and press one on the options list.So That's Sharmann Quinney, clearly happy to hound the living daylights out of you to the grave and beyond.Whilst I appreciate that a lack of humanity or moral compass are viewed as positive character traits in this profession, this has to be a new low.......

Frazer · 23 August 2022

★★★★★ 5/5

Trustpilot

Can not fault the team at peterborough…

Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!

SHEENA · 1 October 2020

★★★★★ 1/5

Trustpilot

DO NOT USE THESE ESTATE AGENTS

If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.

Sophie · 21 July 2022

★★★★★ 5/5

Google

This guys helped me to get my first house which was on the market with them all the way till the end during pandemic.. Junior Taylor( DJ) is the man to speak to for mortgage deals, also Tim the guy with sense of humor very helpful. Def I will recommendPositiveResponsiveness, Quality, Professionalism, Value

A · 26 October 2021

★★★★★ 5/5

Google

I had the pleasure using the mortgage services at the Stanground office for a recent property purchase. I found working with Caren and the rest of the team a real pleasure. I was always kept up to date about the status of my application, and they went the extra mile to ensure everything progressed smoothly and very quickly.

Charles · 10 October 2019

★★★★★ 1/5

Google

Struggled to get my deposit back from TDS for no reason. Landlord unfairly wanted to take the whole deposit and they did not support me at all. TDS get me my money after 4 months!! Not really recommended!

سند · 23 March 2023

★★★★★ 5/5

Google

This guys helped me to get my first house which was on the market with them all the way till the end during pandemic.. Junior Taylor( DJ) is the man to speak to for mortgage deals, also Tim the guy with sense of humor very helpful. Def I will recommend

Kenneth · 10 October 2021

★★★★★ 5/5

Trustpilot

I would like to thank Sharon at Sharman…

I would like to thank Sharon at Sharman Quinney Market Deeping for all her help in selling my property. Sharon was on hand to answer any queries along the way and was patient and helpful. Can't thank her enough!

Sally · 12 March 2020

★★★★★ 4/5

Trustpilot

viewing as prospective investor.

Hi I recently had a viewing which was conducted by your sales agent Milly Watling, who is based at your Newark Ave branch.I am happy to report that she was professional throughout and got back to me as requested and has been able to answer any queries I have had along the way. She was friendly and helpful, but was not too pushy in a way that some agents can be......... Many thanks for your help Milly.

Kimberley · 23 February 2022

★★★★★ 1/5

Trustpilot

Please avoid and find another agent

Please avoid and find another agent. The valuation was all good and chase ups came thick and fast to get us to put our house up for sale. 6 months on and not one call or chase up. Absolutely no communication skills at all. If they deal with buyers the same way then they will sell next to nothing. My wife and I have sold maybe 20 houses over the years and without doubt this has been the worst agent so far even after making allowances for Covid issues. Doesn’t deserve a 1 star review but that’s lowest you can give.

Michael · 10 January 2021

★★★★★ 5/5

Trustpilot

I am a mortgage advisor

I am a mortgage advisor, and so, professionally, i must deal with quite a few agents. I also went through personally,over 40 properties in all my life, residential and buy to let, and i think this make me quite an expert in this trade.I really don't have any doubt in saying that Sharman Quinney has been one of the best experiences i had till now. Not just professionalism but also deep personal commitment from any single member of staff. Special mention for Carrigan, who i bother so many times for so many details and she never lost her smile and positive attitude. Thanks to all of youRoberto

ROBERTO · 16 September 2020

★★★★★ 5/5

Trustpilot

5 stars

Big thank you too Chloe at Sharman Quinney who was helpful from start to finish and made the whole experience as stress free as possible for a first time buyer with no clue what they’re doing.

Jack · 24 October 2024

★★★★★ 1/5

Trustpilot

Unprofessional

Keep receiving calls saying my property is up for rent. My house has never been advertised for rentals. I've explained on numerous occasions that they must have the wrong house number or address and to remove mine from their list.

Jayne · 20 August 2024

★★★★★ 1/5

Trustpilot

I was renting a house from Sharman…

I was renting a house from Sharman Quinney for year and half. I paid them my deposit and a rent for the first month. When I moved in there were problems with the heating (I moved in November). I asked the agency to fix it but they told me that the landlord didn't opt for their maintenance and that I need to contact the landlord about any issues with the house. Since then I was paying the rent to the landlord directly. The landlord was not maintaining the house properly/or not responding to reported issues at all. The boiler was constantly going into error mode. The bath started to leak after a year and for the next half of year we were not able to use it. I was lucky to eventually bought a house for my family and move out, but this is not the end of the nightmare. The agency is keeping my deposit (for 4 weeks now) and the landlord is accusing me of doing damages to the house I have not done. He priced the damages to the amount of the deposit.Stay away from Sharman Quinney as they are co-operating with very rogue landlords.

Hubert · 14 August 2020

★★★★★ 5/5

Trustpilot

Excellent service

Sharman Quinney in Oundle is excellent. The team addressed all our questions and concerns. Thank you, especially to Linda and Leanne for your assistance!

Cherine · 12 February 2022

★★★★★ 1/5

Trustpilot

Avoid this dodgy agent in peterborough

Avoid this dodgy agent in peterborough. Rude staff dont know how to engage with there customers . They will only want to deal with you if they benefit otherwise they will fob you off.. Do yourself a favour AVOID! Especially PETERBOROUGH branch!

Mehwish · 26 June 2024

★★★★★ 1/5

Trustpilot

Pestered by the Cambridge office to get me to use them to sell my father's house

Didn't actually use them to sell my father's house, but got them to value it for probate. This seemed to go OK, but I was then rung up a number of times over a number of weeks by the Cambridge office, trying to get me to use them to sell the house, suggesting that they would just come round and take some photos, asking which solicitors I would be using, etc., etc., even when I told them repeatedly that I wasn't yet in a position to sell. It did them no favours at all. I didn't get this from other firms who also came and did probate viewings.

Phyllis · 11 March 2020

★★★★★ 1/5

Trustpilot

Incompetent, Lazy and good at passing the book

A very generous 1 star, I am the landlord of a property. which I employ Sharman Quinney and as soon as I signed the contract the incompetence came to the surface, within a month the laziness showed and by the end of month 2 the term "passing the book" would be a good description.

Wesley · 10 October 2023

★★★★★ 5/5

Google

First class service provided by Blake and Billy at Sharman Quinney. Carried out our valuation with due care adhering to COVID regulations and even wearing blue slip ons. Advised us throughout and maintained contact. Aplus service. An asset to Sharman Quinney.

Marija · 10 October 2021