Sharman Quinney Stanground reviews in Peterborough

★★★★★ 5/5

Trustpilot

Excellent Service

Right from the start of the process we have enjoyed a great deal of support from our engagement with the service offered by Chloe. She was very kind, a brilliant example of an ideal customer relationship. She guided us through what was supposed to be a difficult process with ease and confidence. Her expertise and knowledge were invaluable, it was a real pleasure dealing with Chloe Satchell.

Claudius · 7 November 2025

★★★★★ 1/5

Trustpilot

Constantly call you!

We viewed a property with this company and first of all they were late for the viewing - ok these things happen but no call or no apology. We advised them it was not the property for us but told them it wasn’t price it just wasn’t the one for us, however they have constantly called my partner telling him it’s been reduced and he had repeatedly told them it ISN'T the price. Now they constantly call my partner asking him if we have sold our house yet and even though he has told them multiple times we are not interested in selling with them they keep calling, so much to the extent he has had to block there number because we feel like it’s borderline harassment!

Katie · 7 June 2025

★★★★★ 5/5

Google

A special thank you to Beth and Matthew at Shaman Quinney (Stanground). They could not have done more with the marketing and sale of my house. Great service from start to finish. Loads of viewings and photos looked great. In an industry with some questionable operators you are in very safe hands with Matthew and Beth.

Alex · 10 October 2021

★★★★★ 3/5

Trustpilot

Estate agent good, avoid broker/solicitor

Very happy with the service received from Sharman Quinney estate agent, Linda McMullan at the Oundle office was amazing throughout the house buying process, easy to reach, knowledgeable and always happy to help. Katie Staggs was also a pleasure to deal with and pushed for completion at every stage!! Highly recommend. However per the other reviews there was a big push for me to use their in house broker, not a very nice tactic. Even though I had an AIP from NatWest I still had to have a quote from their mortgage broker in their words ‘for my offer to be seen as genuine’.Also Sharman Quinney solicitor were not the best, creating an unnecessary 2 month delay due to not actioning a simple charge removal in good time.

Joe · 11 October 2022

★★★★★ 1/5

Trustpilot

Will never use again

Will never use again. Have been waiting over 2 weeks now for the Peterborough letting branch to pay me the 6 month upfront rent my tenants have paid but they keep putting me off by firstly saying the account wasn’t active on there side and then once the account was active they stated they have to wait for the accounts department to transfer the money into my bank account with no time scale as to when this will be. Also when they agreed to let my property for me they stated there was a promotion on and the cost would be £450 plus VAT but they charged me £750 plus VAT. Poor communication and no customer service. I have put in a formal complaint.

Fdgdfg · 30 May 2025

★★★★★ 2/5

Trustpilot

Poor communicators

Instructed SQ Thrapston to sell 2 properties. Was pushed towards their favoured conveyancers, the first I rejected due to terrible online reviews. At viewings their performance was decidedly average; not interested in attending viewings after 5pm. Had one offer which was based on a viewing I did. Once we had accepted an offer the selling office lost interest and passed over to the sales progressor who was generally ineffective. No attention to detail whatsoever and poor/inaccurate communication. Ended up dealing with the agent for our purchase because emailing/calling SQ generally a waste of time. On completion not even a phone call or email thanking us for our business. A lot of our problems in the chain were not their fault but they made a tortuous chain worse by their poor communication skills. Would never use again.

Dominic · 29 May 2025

★★★★★ 5/5

Google

I want to say thank you to Chelsea Mead, she deserves all the admiration. Something that must be appreciated about her is her positive, friendly attitude, aptitude for problem-solving. She answered emails very quickly .She's the best. 5 stars for her :-)

Cristina · 17 April 2023

★★★★★ 5/5

Google

Had a great experience with Royston and the team. Reviewed the property, took photos, listed, and sold all over just a few months! Cannot recommend more :-)

Niamh · 22 March 2024

★★★★★ 3/5

Trustpilot

Buying with Sharman Quinney

Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.

Conor · 17 May 2022

★★★★★ 1/5

Trustpilot

Disgusting behaviour

Disgusting behaviour, this is a joke of an estate agency all they do is copy and paste, they’ve recently copied and pasted a description from a nearby property simply because they couldn’t be bothered to write content properly, previously they had 4 bullet points, on top of that the picture quality is so poor it looks as though it’s been done with a phone, they left a house alarm going off for hours and the icing on the cake they told the vender to drop the sale of their property by 20k as they’ve had no interest, perhaps if they’d taken the photos and done a description the vender would have more interest. So what exactly they are being paid for other than to copy and paste and take some shoddy pictures is well beyond me. Save your money and headache go elsewhere there are plenty of decent agencies that will look after you in such a stressful time.18 Oct reply: Unable to reply to Sharman Quinney so in answer to your question it is the Peterborough branch. We are not with them, its our neighbour who is with the, its the Peterborough branch that has copied our advert

Rebecca · 18 October 2023

★★★★★ 2/5

Trustpilot

Dealing with the Great shelford branch…

Dealing with the Great shelford branch for selling . Up to last week they had such a large turnover of staff and a lot of our paperwork and photos have gone missing of ours . Not happy at all with them . They apparently now have a whole new team so Im hoping that things will improve we wait and see . Since a young lady named Alice joined them 3months ago things seem to improve . She paid a visit to our home on the market again due to the present economic current climate of mortgage rates increasing and she had done more in one week than any of the others in the past . So well done Alice you deserve a quick promotion for trying to make things better and restore my faith in the company .

Pauline · 28 September 2023

★★★★★ 1/5

Trustpilot

Terrible experience, avoid

Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them, if only we’d gone with our instincts and not assumed all agents are like this.After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended, but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.

Kim · 11 November 2021

★★★★★ 1/5

Trustpilot

Harassment

Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you

Mr · 4 March 2026

★★★★★ 5/5

Trustpilot

Very helpful and all nice and hardworking people!

Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!

Graham · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid if at all possible.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

ANON · 2 June 2021

★★★★★ 5/5

Trustpilot

HIghly recommended

We have had dealings with SQ over several years and would have no hesitation in recommending them. They have always provided a very professional and personalised service which makes youfeel wellsupported throughout the buying and selling process. A special thank you to Lucy at the Thrapston branch who went the extra mile and always conveyed the feeling that she cared about us. Thank you all.

Pat · 24 January 2023

★★★★★ 5/5

Google

Over all very happy with the service that was provided too me. Chelsea went above and beyond to help me out. I always informed of the progress of the purchase.

Jon · 17 April 2023

★★★★★ 1/5

Trustpilot

Do not understand mechanics of property selling

I am not sure why anyone would give property to sell to these kind of agents in the market when they do not have decency to update on offer . I had a viewing on property Which I liked . Property is on the market for more than 6 months and reduced by 5% once . I put an offer by email and they do not bother to reply or update you on offer . This happens twice when I increased the offer . Probably this is the reason property is not sold. They do not communicate with buyers at all . I understand they do not get anything from buyer to have courtesy to reply him but as a seller how will I sell my property when they do not even communicate on offers made on my property . I will surely avoid giving my property to agent who has no interest to sell the property and who would not respect buyer as at the end of day seller needs buyer to sell property . Estate agent is just a middle man . Anyway this has encouraged me to set a website to review estate agents for buyers So that seller can decide themselves whom to give property for selling to achieve best price . Avoid Peterborough branch at any cost if you can

Manoj · 25 July 2020

★★★★★ 5/5

Trustpilot

Can’t thank the team at the werrington…

Can’t thank the team at the werrington branch enough they have been tremendously helpful throughout our moving process. Big thanks to Johnathan.Andy and coleen

Consumer · 11 September 2023

★★★★★ 1/5

Trustpilot

Had to give one star when wanted to…

Had to give one star when wanted to give a zero.Sharman Quinney is a company to avoid at any cost.This estate agents sign you up for a 6 months contract when other agencies sign you upfor 3months.There is a 14 day cooling off periodwhich is law.For those 2 weeks there were numerous viewings and an offer which was accepted then after the 14 days the offer fell through as the buyers could apparently not get a mortgage.After that you are in a 6 month contract then the viewings were few and far between.when you chased them to ask them why it hasn’t sold when other houses in your street were sold with other agencies the lies then started and when the 6 months contract was almost at an end and you told them you would not be renewing it, the property had miraculously sold for considerable less than asking price.months after there was no completion date in sight and endless excuses l removed it off the market.

Julie · 9 February 2020

★★★★★ 5/5

Google

My property was marketed with the Stanground office and I was delighted that it sold within a week after being advertised. Blake, Tim and the team are all very friendly and professional with great communication throughout the process. Very pleased.

WENDY · 10 October 2021

★★★★★ 5/5

Google

Louise was the Estate Agent for the property I purchased and she was very approachable and helpful throughout the full moving process. Thank you very much Louise

James · 17 April 2023

★★★★★ 4/5

Trustpilot

The Cambridge team at Sharman Quinney…

The Cambridge team at Sharman Quinney have just sold our house, great work all the way. We did have a rough start as our buyers buyer fell through twice which delayed things but the team kept me informed, agreed to remarketing to reach a sale. Big thanks to Jack, Katie & all involved.

Ian · 15 July 2023

★★★★★ 5/5

Trustpilot

Efficient and good customer service

Efficient and good customer service. Always followed up on issues or messages. Good honest professional advice when needed.

Sally · 17 June 2026