Sharman Quinney Stanground reviews in Peterborough

★★★★★ 5/5

Google

Louise was amazing during my search for my 1st home. Endlessly patient with me when I got frustrated with houses selling so quickly. She was always at the end of the phone when I needed to ask something. She also remained in regular contact throughout my house purchase, offering guidance and support and contacting all relevant parties when necessary. I received amazing service since I started my house search at the start of this year. Would highly recommend Sharman Quinney at Stanground to anyone looking to buy a home.

Kelly · 10 October 2022

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024

★★★★★ 1/5

Trustpilot

Avoid

I was a first time buyer, buying a house not in a chain and it took 4 months to complete after constant chasing from me! Such slow service, mainly due to the poor attention to detail from the sellers using Sharman Quinney's in house conveyancers. Time after time the contracts had to be amended due to careless errors such as spelling mistakes, wrong names on contract etc. Very frustrating! There was no communication to apologise for the countless delays, the estate agents lost interest in helping me once I had my offer accepted. Would never recommend - avoid.

James · 2 August 2022

★★★★★ 5/5

Google

We sold our house with Sharman Quinney, the team were fantastic. Matt's market knowledge was excellent and Beth successfully negotiated getting us more than our asking price (more than we expected). Matt and Beth are now at Market Deeping. Blake went above and beyond, he was brilliant at getting our solicitors to progress the sale and meet a deadline as we were buying a new build. Great communication from everyone always keeping us up to date with progress. Thanks to Sharman Quinney we now have our dream house!

James · 10 October 2021

★★★★★ 5/5

Google

Junior was amazing from start to finish. His knowledge of the market and sourcing the right mortgage for our dream property was superb. He was always quick to respond to our queries and concerns and helped put our mind at ease. The information was always explained in detail and in a way that we could understand. Junior also helped us get the right health, critical illness and building insurances based on our budget. Overall I would highly recommend Junior based on his knowledge of the market, the quick responses, the way information is explained and how friendly and approachable he is.

Harish · 10 October 2021

★★★★★ 4/5

Trustpilot

Fantastic viewing and support

Fantastic viewing and support from Rachael Gill at the Deeping branch. She was kind caring and sensitive with our situation and made the viewing easy. Highly recommend Although we didn’t go with the property we would highly recommend

Emma · 17 November 2025

★★★★★ 1/5

Trustpilot

NEVER USE THIS COMPANY

My young family and I were due to move into a property this January. We viewed the property a month before, and Sharman Quinney sent us a contract to sign. Throughout the process communication was very poor. We rang the office more or less everyday in the week up to the move as we had yet to receive a signed contract from the landlord. We were assured everything was progressing but 48 hours before we were due to move in (a date that was agreed by both parties), Sharman Quinney revealed that they had had no contact with the landlord for ten days. Because we were due to be moving in two days time, we had organised movers, new nurseries and schools for our children, and end of tenancy cleaners. All this cost considerable time and money. Sharman Quinney then confessed that the property would not be able to be let to us as there was a burst pipe. Even if this were true, all of this could have been communicated to us days before. If there had been worryingly no contact with the landlord, this should’ve been said to us. Instead, we were left homeless and now have nowhere to move into. As a mother of a family of two children under four, this is incredibly distressing.

Bel · 26 January 2025

★★★★★ 5/5

Trustpilot

Bought a house

Bought a house, sold a house. Both went through easily and cleanly. The Market Deeping team were attentive and kept us up to date at all times. Many thanks Nigel

Nigel · 10 December 2025

★★★★★ 5/5

Google

We have received a great service from Sharman Quinney in Stanground throughout the whole process of selling our house. Matt was very knowledgable and friendly. He also took great photographs of the house which led to several viewings within 24hours facilitated by Beth. Our house was sold within 36hours of the advert going on Rightmove, and we received great support liaising with solicitors through to the day we moved.

Laura · 10 October 2021

★★★★★ 1/5

Trustpilot

Tried to rent a flat with them

Tried to rent a flat with them. Explained everything regarding my addresses and they said it’s going to be okay. 10 days later they turn around and say your application has been denied and won’t send my holding fee back and claim I lied on the application. The agents rush applications and the whole system is looking to fail your application so they keep the holding fee. Don’t go with them they will cheat you. Not helpful and treat you like a machine with no feelings. Even out the phone down on me when I request to speak to a manager to get a better explanation. Very sad.

Tawazz · 17 October 2025

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service, would definitely recommend. Jonathan, Lorraine and Renate were extremely helpful and kept me up to date throughout the whole process. Jonathan went above and beyond by checking on my property as it was left empty for three months. This gave us peace of mind and helped make the experience a lot less stressful. Definitely the best estate agent I have ever used.

Jennie · 22 August 2024

★★★★★ 5/5

Trustpilot

Excellent service

I’ve just bought my first flat in Cambridge through Sharman Quinney. They were a pleasure to work with. Maria was amazing - really calm, helpful and kind throughout the process. It made a big difference, thank you.

Mary · 12 August 2025

★★★★★ 5/5

Trustpilot

A pleasure

We met Craig,who showed us around the house we were looking at Very knowledgeable respected the vendor and property. In short been on the planet a long time and he is the best agent I've ever had to deal with Thank you Craig

TIM · 28 May 2025

★★★★★ 5/5

Google

The sale of our house took longer than expected due to a few outstanding queries and was a frustrating process. However, even though this was no fault of Sharman Quinney, Chelsea went over and beyond to chase and keep us updated with the progress. We really appreciate Chelsea’s efforts! She is a star! Thank you again!

Jeyhan · 10 October 2022

★★★★★ 5/5

Google

We have just successfully ended our buying journey and Chelsea was absolutely great. She was very helpful and supportive and on the ball all the time. She was the perfect link between us and the seller, always keeping us up to date. I would definitely recommend cooperation with Chelsea!

Aleksandra · 17 April 2023

★★★★★ 1/5

Trustpilot

Unethical Practices.

Tried to buy a house with these guys. They pulled every dodgy trick in the book. After my offer was accepted. They told me it was a vital part of the process that I drive to their office in Peterborough to attend an in person meeting.This meeting had nothing to do with my purchase, instead they tried to pressure me into buying various products - including life insurance. Not something I need, and certainly not something I'd buy from an estate agent. That was a 2 Hour round trip to have someone attempt to sell me financial products I didn't ask for, and clearly didn't need. They clearly thought that just because I'm a first time buyer - that I was born yesterday. Everything they do takes weeks. Communication was awful, my main point of contact left the business - but I wasn't told, leaving me completely in the dark. They didn't even put an out office on. I was fully prepared with a deposit and mortgage offer, and had no chain it should have been a simple purchase. In the end it was almost 6 months between me having an offer accepted and getting the keys.

J · 13 May 2023

★★★★★ 5/5

Trustpilot

Many thanks to Olly and Tawnee

Many thanks to Olly and Tawnee. Good customer service. Communication is key and they both went above and beyond helping me at a worrying time. You were both BRILLANT.

Linda · 9 September 2025

★★★★★ 1/5

Trustpilot

Worse experience I have ever had

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks! The most unprofessional agency I have ever dealt with. DO NOT DEAL with this agency!

Id · 25 May 2026

★★★★★ 5/5

Google

Billy is highly professional and was very well prepared when he visited my property to carry out a recent valuation. He was able to demonstrate his valuation with comparable examples along with his extensive knowledge of the industry to provide me with a better than anticipated valuation of my property. I look forward to dealing with Billy again in the future.

Kim · 10 October 2021

★★★★★ 5/5

Google

Louise did a fantastic job in making sure everything was well organised with our house purchase. If she was not available then Chelsea was alway happy to step in and help in her absence. Thank you both for making the process of our purchase as smooth as possible.

Natalie · 23 March 2023

★★★★★ 5/5

Trustpilot

Distasteful service turned around by Fay Wilson

My 5-star rating belongs to employee - FAY WILSON only. My family had to leave a property manager by SQ early (before the end of our contract) as we suddenly had to move to another city. Graciously, our direct letting agent - Rebecca Clarke was able to sort this out with our landlord on the terms we continue to pay the rents and bills until a new tenant moves in and also pay a one-off fee of £730 to scout for a new tenant. This was fair enough as we were the ones who had breached the initial contract and we had no complaints.We paid rents and bills for 1.5months after we had vacated the property and the search for a new tenant was ongoing. Luckily, a new tenant moved in 8days before the expiration of the rent we had paid and we asked SQ to kindly refund us 8days of rent. For four months, countless phone calls and several emails, I continued to speak with Rebecca Clarke about this. Rebecca responded to just a few of my emails, would promise to get back with an update but hardly ever did. I became really frustrated. So one day, I rang the office line again (1 week after my newest follow up email to Rebecca was not responded to) expecting to speak with Rebecca and get the usual empty promises, Fay Wilson answered the phone and said Rebecca wasn't in the office but asked how she could help. Reluctantly, I narrated my four months ordeal. Fay took ownership of the issue, apologized, asked for time to investigate and promised to ring back. Then she rang back. I mean she actually rang back multiple times.I thought this was a taboo at SQ. Even when I was unreachable, she updated me via emails. Long story short, we got refunded the owed sum 2 working days after my first contact with her. Thank you Fay. If only every staff at SQ was half as kind and customer centric as you are, they wouldn't be any negative reviews. I believe Fay is working in a dysfunctional system at SQ because I was appalled by the fact that all my several emails (though addressed to Rebecca Clarke) were sent to a team/ group email address. Someone else, a supervisor ought to have seen at least 1 email and asked Rebecca what was going on here. Fay, you are the Star of my review and the only reason I could still consider recommending SQ to anyone or look forward to working with them in the future. I wish you Fay, all the best in your future endeavors. TAIWO

Taiwo · 28 February 2023

★★★★★ 5/5

Google

Our house purchase was complete within ten weeks from start to finish. Chelsea was our agent throughout the buying process, and she was very helpful with quick responses to questions, and plenty of great advice. We would highly recommend Sharman Quinney to anyone. Thank you Chelsea!

Jeremy · 17 April 2023

★★★★★ 4/5

Trustpilot

Well done Matt and crew!

The market Deeping crew especially Matt made us feel like we mattered. They listened to us unlike others who dictated, meaning we felt supported but in control. Obviously at the start you have lots of contact then a period of calm but towards the last push Matt was instrumental in making sure everyone was working hard to achieve the completion date.When I handed the keys in they gave me a box of random things like alcohol free beer and hair conditioner. It’s a nice gesture and I’m now looking like Michael Myers’s in the free face mask 🙈

Janet · 10 February 2023

★★★★★ 5/5

Google

Carrigan Asher has been extremely helpful and supportive through this experience which hasn’t always been great but really appreciate all of your help and Royston’s best estate agent I’ve used thank you

Catherine · 22 March 2024