1/5
Still advertising a house with foam in…
Still advertising a house with foam in the loft space !!! Not many mortgage lenders will entertain you.
Trusted Agent profile · Peterborough
★★★★★
200 reviews across 2 platforms
13 Desborough Avenue, Stanground, PE2 8RG, Peterborough, PE2 8RG
Sharman Quinney's office in Peterborough, at 13 Desborough Avenue, is rated 3.1 out of 5 across 200 reviews on two platforms, including 65 Google reviews rated 4.2.
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
1/5
Still advertising a house with foam in…
Still advertising a house with foam in the loft space !!! Not many mortgage lenders will entertain you.
5/5
Louise was the Estate Agent for the property I purchased and she was very approachable and helpful throughout the full moving process. Thank you very much Louise
Thank you for your kind review Brad, we really appreciate it :)
5/5
Flat Sale/Mortgage - Orchard Park Branch, Cambridge
Many thanks to all the team at Sharman Quinney, especially Oliver Roper-Gibbs for agreeing a sale on my flat and Vinnie Tesse for arranging my new mortgage.
5/5
I can honestly say that Blake from Sharman’s in Stanground went above and beyond everyone else in helping us to get our move. Absolutely brilliant.... couldn’t have done it without him. Thank you x
Hello Linda, thank you for leaving us your review. We are thrilled to hear how happy you are with the service you received from Blake and the team :)
5/5
Royston is very knowledgeable and has helped put my mind at rest during this very stressful time of selling my property.
Thank you for your lovely review Rose, we are really happy to hear this :)
1/5
I had to give it 1 star as you can’t…
I had to give it 1 star as you can’t write a review otherwise, so in reality I give them 0 stars!! This company is an absolute sham!! Since the 10th July 2024 my elderly farther has been without hot water and heating, he is boiling pans and the kettle to wash his pots and pans, and carrying boiling water upstairs so he can have some kind of a wash!!! This is absolutely ridiculous disgusting and unacceptable, this company don’t give a fig, all you get is ‘oh, I’ve only just been given this case’ or ‘we are trying to contact the landlord’, this is utter rubbish.Duty of care, none existent !! If you are a landlord I advise you stay away from this farse of a company and seeking renting or selling elsewhere, if you were looking to rent or buy, forget it, stay as far away from this …( I can’t even call it a company)… array of people that do or don’t answer phones or emails under the name of sharman Quinny. My 0 stars stands firm! Avoid at all costs.
5/5
The Lettings team in the Peterborough…
The Lettings team in the Peterborough branch were exceptional, a big shout out to Shane and Suzanne, thank you my family and I was very happy the service provided. Ben B
1/5
I wouldn’t give them a star
I wouldn’t give them a star. Service for rental appalling. No communication no reports sent till end of tenancy. House was left disgusting. They didn’t do reports or follow up on anything. Jay sat on mobile all time while Valentino made excuses for everything they got paid to manage!!!! JOKE
5/5
Me and my partner brought our first house recently and this was completed very smoothly! Kyle was fantastic and kept us updated on everything!
Thank you so much for leaving us your review Laura. We were more than happy to help get you on the property ladder. We hope you are very happy in your very first home :)
1/5
Please avoid using Sharman Quinney…
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
5/5
All the crew were very attentive,punctual and polite.Kyle with whom we dealt mostly was very respectful , enthusiastic and well turned out once his trousers meet his ankles he will become a very good sales representative of Sharman and Quinney.Michaela Sean and Blake complete a very competent team all of whom made our experience very acceptable good luck for the rest of the year cheers Angela & David Mackereth
Hello Angela, thank you so much for your kind words. We are thrilled to have been able to help and really appreciate you taking the time to write us a recommendation :)
5/5
Impressed with the service so far
Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay
1/5
Avoid letting from them!
Avoid! I am renting from them the property is infested with mould they told me to ventilate the mould out! I have autoimmune disease I can’t live in those conditions they refuse to give me landlord details to speak to them directly. They rude and unprofessional. No repairs nothing is being done. I have 5 months of lease left and I lost all my belongings to mould. They by far the worse letting agents in Peterborough! Avoid at all cost !
5/5
Qaidar sharif. Kirsten macconnachie excellent mortgage advisor.We will definitely recommend to family and friends and if we ever need a broker in the future we will be sure to use kirsten Excellent service hassle free, thanks very much.
Thank you for taking the time to give a kind review, we really appreciate your feedback.
5/5
Jess, Kyle, Blake and Junior were all amazing! Thank you so much
Thank you for leaving us your review Bethany :)
5/5
My first home purchase and I had a fantastic experience from start to finish. Tim supported me throughout and was extremely accommodating; guiding me through the process and always an absolute pleasure to deal with (despite my many, many questions). Was absolutely chuffed with the little gift box on completion date too. 5 star customer service! Thankyou Tim and the Sharman Quinney Team.
Hello Sameena, thank you for leaving us your lovely review and congratulations on the purchase of your first home! We are so pleased to hear how happy you are with the service you received from Tim and the team. Enjoy your new home :)
5/5
I recently brought a house through Sharman Quinney Stanground, and I was guided through the whole process with an exceptional service provided by Blake Van Eeden and Kyle Wright. They were both very helpful throughout and very responsive to all my queries (as a first time buyer there were many!) Thank you both for making my experience a smooth one! Would 10/10 reccomend!
Thank you for leaving us your kind review Roshni. It was our pleasure to help and we hope you are very happy in your very first home :)
1/5
Made an offer on a house 2 weeks ago just rang up to see if everything is running smoothly to find out that they haven’t even recorded my details & the offer details have been lost. Meaning now someone else has bought the property & I’ve lost out! The lady i spoke to is Beth (now in the deeping branch AVOID)NegativeResponsiveness, Professionalism
Hello Reece, we are sorry to see that you have given us a 1-star review. Our records show that the vendor had asked for a viewing before considering the offer. Unfortunately no viewing was booked and so they accepted another offer. Please call the branch directly if you would like to discuss this further with a member of the residential team
1/5
Made an offer on a house 2 weeks ago just rang up to see if everything is running smoothly to find out that they haven’t even recorded my details & the offer details have been lost. Meaning now someone else has bought the property & I’ve lost out! The lady i spoke to is Beth (now in the deeping branch AVOID)
Hello Reece, we are sorry to see that you have given us a 1-star review. Our records show that the vendor had asked for a viewing before considering the offer. Unfortunately no viewing was booked and so they accepted another offer. Please call the branch directly if you would like to discuss this further with a member of the residential team
5/5
Blake and his team did a great job,very professional during these difficult times
Thank you so much for leaving us your review David
5/5
Can't praise Carrigan and Andrew for all there help selling my house they went above and beyond keeping me in touch with everything .Thank you a bottle of bubbly will be on its way.
Hi Wendy, thank you so much for taking the time to leave us a kind review. We're delighted to hear that you received a 5 star service from Carrigan and Andrew - it was our pleasure in assisting you!
1/5
I found this branch to be totally incompetent. The Manager, Charlotte, appears vague, didn't convey confidence or show any urgency in moving the sale forward. SQ provided a hopeless service (even the negotiation resulted in error with further costs to us of £10,000 instead of £5,000) all in all a total shambles. Without doubt the most stressful sale I've experienced and I've had many. Instruct them at your peril!
Hi Liz, thank you for taking the time to leave your feedback. I'm so sorry to hear that you've had a bad experience with Sharman Quinney. I will speak to our Area Manager so that we can investigate this for you. Many thanks.
5/5
Excellent experience yesterday. I lost my buyer from a previous estate agent. Tim and kile were great they sold my house in about 8 hours to a new buyer. Brilliant customer service and really listened to what I needed them to get across to the buyers during and after the viewing definitely a 5 star from me. Thanks guys
Good morning Carl, thank you for your kind review and great news on the quick sale of your home! We really appreciate your feedback and hope you enjoy living in your new home :)
1/5
Not a proper service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.