1/5
TrustpilotAbsolutely no
Absolutely no! They can't manage the basic. I called the agency several time asking where the agent was. She missed me? I went to the appointment well in advance but she didn't show up. Seriously...
Trusted Agent profile · Peterborough
Sharman Quinney Stanground reviews in Peterborough
★★★★★
200 reviews across 2 platforms
13 Desborough Avenue, Stanground, PE2 8RG, Peterborough, PE2 8RG
Sharman Quinney's office in Peterborough, at 13 Desborough Avenue, is rated 3.1 out of 5 across 200 reviews on two platforms, including 65 Google reviews rated 4.2.
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Reviews
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleExcellent service provided by Junior at Sharman Quinney whilst remortgaging. Great communication throughout; made the process easy and a pleasure to deal with.
Agent replied · 25 October 2024
Morning Simon, thank you for taking the time to leave us your review. We are so happy to hear that your remortgage went so smoothly
5/5
TrustpilotHouse Sale
Efficient service, friendly and helpful. It didn’t seem to matter the issue nothing was too much trouble.
5/5
TrustpilotHighly recommend
The team at Sharman Quinney - Thrapston have been fantastic in the process of us purchasing our first home! They provided us all the information we needed from day 1 and have been amazing at answering all our questions!
1/5
TrustpilotDo not use this estate agent
Attempted to buy a property from Sharman Quinney which was an extremely negative experience. Staff were rude, unhelpful and even insulting. I was repeatedly told that they didn’t have time for me and that I didn’t understand the process of buying a house. I was also called patronising, talked over and persistently fobbed off. Do not use this estate agent.
5/5
GoogleFriendly staff. Hassle free. I recommend. Junior, the mortgage advisor is very professional, made things go smoothly, organised and knowing what he is doing.
Agent replied · 25 October 2024
Hello Iulia, thank you for leaving us this lovely review. We are so happy to hear that everything went so smoothly for you. All the best with your move
1/5
GooglePoorly will never use them again
Agent replied · 25 October 2024
Hello Gurmit, sorry to see that you have left us a one star review. Could you please provide us with more information? We can then locate you on our system to make contact. Many thanks
2/5
TrustpilotUnhelpful
Unhelpful, bad mouth other businesses and just try to sell how amazing they are rather than listening to the customer! Gave up when they couldn’t get an agreement in principle for me only looking at high street options and trying to demand a 15% deposit! Won’t be bothering with them again!!
1/5
TrustpilotThey are cowboys ripping off poor…
They are cowboys ripping off poor people. No repairs/ forcing you to pay unnecessary fees.Represent fraudulent landlords
1/5
TrustpilotAVOID!!! Awful tenancy company!
I am a landlord and this is by far the worst company I have ever had the misfortune to deal with. Agents lieContractors try and generate work that is simply not required.Zero customer services On making complaints they simply ignore you.Avoid this agent like the plague l!!
5/5
GoogleTerrific staff, efficient and courteous. Kept us informed all through the process. Always available to answer questions and very professional.
Agent replied · 25 October 2024
Hi Gary, thank you so much for taking your time to leave us a review. We really value our customers feedback and we're delighted to hear that our Stanground branch provided a 5 star service for you! I will be sure to pass on your kind words to the team.
1/5
GoogleRubbish, they charged 500£ for take photos from the house.
Agent replied · 25 October 2024
Hello Zsuzsanna, unfortunately we do not have any record of you being either a present or past client of our office. If you would like to contact the branch directly we will be happy to look in to your concerns.
1/5
TrustpilotHuge disappointment
I strongly urge anyone thinking of using Sharman Quinney letting agents to reconsider.They are extremely incompetent, unprofessional and will say and do anything to get your business.Utterly untrustworthy.
1/5
TrustpilotDisastrous
Disastrous. Avoid like the plague. Or just wear a hazmat suit. If you can't afford a hazmat, try and keep some of your deposit to hand in case of emergency. Or, much easier, avoid these crooks and go elsewhere.
3/5
TrustpilotGood service….but accounts team struggle to account.
Branch staff helpful and communicative, but the central accounts team do appear to consistently make errors on statements which regularly need follow up and correction.
1/5
TrustpilotDO NOT USE
Awful service as a letting agent, worst agent we have worked with. Very incompetent and unprofessional and they do not seem to care. We have to chase them constantly and we get a terrible service from themI would not recommend to anyone
5/5
GoogleGreat service, friendly, helpful & highly recommended
Agent replied · 25 October 2024
Good morning, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're delighted to hear that you received a great service from our team at Stanground.
1/5
TrustpilotVery poor
Very poor, no response and no contact. Is this an actual company! How anyone would use this company is beyond me.
1/5
TrustpilotGo elsewhere
Go elsewhere, selling my property during covid with them was a miserable experience. It took 21 weeks to COMPLETE even when I had a buyer. Save your energy and money go elsewhere.
1/5
TrustpilotVery unpleasant experience
One of their agent was very arrogant the whole time and did not even share the info that it is a steel frame house until after we made an offer!
1/5
TrustpilotThey pay no heed to timescales for…
They pay no heed to timescales for returning tenants deposit after agreement with landlord when your tenancy is finished. Stay away from this company if you are renting
5/5
GooglePersonal and friendly service. Being local, the staff know the area and were very helpful in getting the house purchase though in very reasonable time. May thanks to the team.
1/5
TrustpilotPoor customer service
Poor customer service, fraudulent repairs, staff don't return phone calls and no complaints process. Otherwise all good.
2/5
TrustpilotSharman Quinney Home Conveyancing - Very slow.
Sharman Quinney Home Conveyancing - Very slow to respond to emails. Very frustrating.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Sharman Quinney Stanground hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Peterborough.
