Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFinally, an agent that is fair to sellers as well as buyers! This is exactly what the industry needs!
The team at Frank Modern are exceptionally amazing, full of honest and genuine people! Everytime I have called, I have been given alot of their time and treated with alot of respect.
OThe way they market properties is different to anyone I've seen before, so you're not only getting one of the best estage agents out there, your getting one of the good ones run by good people :)
As a buyer, it's a big investment to buy a home especially in today's market, and Frank Modern really get that. They are very transparent which is rare to come across nowadays.
I am quiet chatty, so I have got to know the team a little better over time. They have the right ethics, which many people in this industry don't have, and have always gone above & beyond what any agent would normally do for a buyer (or a potential seller).
Micheal has been my contact for anything selling related, and he is extreamly efficient, knowledgeable & realistic in his approach.
Callum is an asset to this company, and he is currently helping us look to buy. He is extreamly kind and friendly, while maintaing a proffesional manner. I always feel like I've called a friend because he will give you the most honest advice & alot of his time without asking for anything in return. He has a great working relationship with alot of other proffesionals in the industry in the area, so when you are recomended someone by them, you know they will be just a reliable and trusting :)PositiveResponsiveness, Quality, Professionalism
Asha · 25 August 2022
Agent replied
Dear Asha,
Thank you for your very thoughtful and kind review. At Frank Modern Estate Agents we do our best to help with any property related advice and are here for you when you need us.
All the best!
Michael, Morgan & Callum.
★★★★★ 5/5
GoogleAs a family we want to say the service we received was excellent.!!
Frank Modern went above and beyond our expectations & certainly much further than any other estate agents would have done.
They were friendly, professional and extremely efficient in their handling of the property sales for both our sons . Our sons were travelling overseas during much of the sales process making communication difficult & involving out of hours work for the estate agents.Frank Modern were happy to help & nothing was too much trouble. Upon our sons returning home the properties were sold & the legal paperwork ready for completion.
We cannot recommend them highly enough.
Thank you so much Micheal, Morgan & all at Frank Modern.
Keith · 31 July 2022
Agent replied · 31 July 2023
Thank you, Jane & Keith, for our fantastic review and the service you received from us. We were pleased to look after you and your family. Thank you for being great clients for us too! Keep in touch. Morgan, Michael & Callum
★★★★★ 5/5
GoogleWhen we stared our property search we had been to a number of property agents and we had a bitter experience from one of agents too. After a lot of searches we haven’t got a perfect match and at some point we thought of giving up. Then we found a property from Frank Modern and today we are a happy house owners😃From the beginning to the end the communication and co-ordination were excellent. They were very professional. Morgan was very helpful and updated about everything as and when it happened. I would strongly recommend Frank Modern to my family and friends.
Sumesh · 31 July 2022
Agent replied · 31 July 2023
Thank you, Sumesh, for your kind words. We do appreciate them. We wish you and your family so much happiness in your home. All the best. Morgan, Michael & Callum
★★★★★ 5/5
GoogleFrank modern were an excellent agent. Efficient, friendly, helpful and always available at the end of a phone or what's app. Morgan and all the staff we dealt with were really lovely and knowing there is always someone you can ask questions of or an update is priceless.
All the nasty form filling and checks are done on line so you can relax in the evening and get them sorted.
The photographs of our property were vibrant and brought out all the best features. Our house sold straight away much to our delight.
Thank you to all the Frank Modern team.xx
Donna · 13 March 2026
★★★★★ 5/5
GoogleProfessional, helpful and friendly, me and my fiancé are happy that we got to work with Frank Modern for our first house purchase! Morgan and Charlotte were big help! Would strongly suggest!
Raivis · 13 March 2026
★★★★★ 5/5
GoogleAs first time buyers who had previously had a bad experience trying to buy our first home with another estate agent - Frank Modern were absolutely amazing. We fell in love with a property and were keen to make an offer, and Morgan was so supportive! We explained our history of the previous property and expressed our worries and concerns but Morgan was supportive and patiently communicated with us at every step. She kept in contact with everyone involved in the chain, updated us and pushed things along in the right direction.
We’ve now been a week in our first home and couldn’t be happier! Thank you Morgan and to everyone at Frank Modern.
Rachel · 25 September 2024
★★★★★ 5/5
GoogleWe tried a number of established estate agents before finding Frank Modern. Initial discussions were very matter of fact and realistic in terms of what we could expect as part of their service. From the start, there was a level of professionalism that we had not experienced from other agents. This was evident when the photographer arrived and proceeded to spend over 4 hours taking still and drone footage of our property, and which was complemented by a virtual walk through. However, the real stand out from this experience was Morgan. Having had a somewhat challenging time during our purchase, Morgan was able to manage the situation and keep all parties updated and onside. We really can't thank Morgan enough for her time and effort, and which ensured that the process was brought to a successful conclusion. Thank you FM.
Alan · 25 September 2024
★★★★★ 5/5
GoogleWe viewed a house with Michael a few months back and at the time were toying with the idea of selling our investment property. We gave Michael some details and within 24 hours he had an offer on the table, following the viewing he managed to get an increased offer which we were happy with and yesterday we exchanged contracts.
Michael and his team were helpful, professional and most of all honest and to the point throughout the whole process which is very refreshing to see within the industry.
Thank you for your time and hard work!
Chelsea · 1 June 2022
Agent replied
Thank you Chelsea, we appreciate your kind words. Best wishes, Michael, Morgan & Callum
★★★★★ 5/5
GoogleWe had a great experience with Frank Modern Estate Agents. Charlotte and Morgan were upfront and honest, took a contemporary approach to marketing, and priced our home brilliantly for both buyers and sellers. Viewings were organised …
Elena · 13 January 2026
★★★★★ 5/5
GoogleWow. Can’t recommend Frank Modern enough. It’s the first time I have moved house and not resented paying the estate agent fees. Michael, Morgan and Callum were just great. Their great work began with the effective targeted marketing of our flat, generating lots of interest, which resulted in several offers and they continued their great work by keeping their finger on the pulse and staying in regular contact all the way through the process. Well done and a big thank you from us.
Melanie · 7 November 2021
Agent replied
Dear Melanie, thank you for posting such a kind review. We are glad it all concluded for you in the end. Thank you for using Frank Modern Estate Agents! Best wishes. Michael, Morgan and Callum
★★★★★ 5/5
GoogleWe recently sold our property with Frank Modern and can’t recommend them highly enough, professional, efficient but still approachable. During the whole process, which did not go smoothly all the time Morgan was there to help.
Shirley · 1 January 2025
Agent replied · 8 January 2025
Thank you for the 5* review Shirley! All the best for 2025. Oliver.
★★★★★ 5/5
GoogleWe got our house through Frank Modern Estate Agents, they have been so helpful all along the way, couldn’t imagine how the things would have gone if we didn’t chose the best. The process went smoothly and the team kept us updated all along the way. Morgan is so friendly and in the same time so professional, she is doing great work and you can feel her passion for what she does. Can’t recommend them enough, amazing service.
Roxana · 25 July 2024
★★★★★ 5/5
GoogleWe bought a house through Frank Modern Estate Agents, their service was excellent. Throughout the process they kept us up to date and gave us valuable advice. They were more valuable to us than the estate agents who were selling our property.
Michael and Morgan were extremely friendly and at the same time kept their professionalism.
I would highly recommend this company if you are buying or selling your property.PositiveResponsiveness, Quality, Professionalism, Value
Subash · 25 August 2022
Agent replied
Dear Subash, thank you for leaving us such a kind review. It was a pleasure assisting you, Shirley and your family with the move and we hope you have settled well in to your new home! Keep in touch.
★★★★★ 5/5
GoogleBeing first time buyers in the current market is quite overwhelming, but Morgan and Micheal made the experience much more manageable! They have a very personable and approachable style, which made buying our house much more relaxing. Very friendly, attentive, and knowledgeable when viewing the property and made the process of buying the house very smooth. Should we sell our house we would definitely do so through Frank Modern.
Nelly · 24 December 2022
Agent replied · 23 December 2024
Thank you. It's been a pleasure to help you both with the purchase and we would love to help in the future. Best wishes, Morgan & Michael
★★★★★ 5/5
GoogleWe are extremely happy with the service provided to us by Frank Modern selling both our houses. A great sales strategy reaching higher prices than expected and a very efficient after sales service with good communication and advice to help speed things up. I would highly recommend them.
Sara · 13 January 2026
Agent replied · 13 April 2026
Hi Sara. Thanks for the 5* review. We all wish you the best for 2026.
★★★★★ 5/5
GoogleI totally recommend Frank Modern. A completely fresh approach to estate agency that really works. From the valuation of my property by Michael, to the viewings with Callum and support from Morgan and Fiona, the service was impeccable and professional. There is also a really handy portal where you can view your property details, viewings and any feedback. A really slick experience from start to finish. Well done.
Susan · 2 January 2023
Agent replied · 31 July 2023
Thank you, Susan. This review made our day. We hope you have a lovely Christmas. Best wishes, Morgan, Michael & Fiona
★★★★★ 5/5
GoogleVery happy with Frank Modern from the initial marketing through to completion Morgan and the team were always available and supportive.
Stephen · 8 April 2026
★★★★★ 5/5
Google'And now for something completely different'
Frank Modern is an innovative and successful way of selling houses in achieving better than the asking price
Morgan and Michael were attentive and contactable at all times
It was only 6 weeks from the photographer taking the beautiful pictures of the property to the money from the sale being in my bank!
Thankyou to you all for making the whole process painlessPositiveResponsiveness, Professionalism, Value
Jen · 25 August 2022
Agent replied
What lovely feedback! Thank you Jen, we were very glad to be of assistance and to get the sale through so very quickly for you - we think it is a record for us! All the best. Michael, Morgan and Callum.
★★★★★ 5/5
GoogleCan’t recommend Frank Modern enough! Buying your first house can be a really daunting experience but Morgan and Callum were always on hand to help and talk me through the process. Communication throughout was frequent and personal with the team clearly wanting the best for all parties involved, making the experience more relaxing and enjoyable! I will definitely be using should I wish to sell! Thank you Frank Modern!
Alexandra · 4 September 2022
Agent replied · 31 July 2023
Thank you Alex. This means a lot and it was a pleasure to help you buy. We hope you are settling in nicely! Best wishes, Morgan, Michael & Callum
★★★★★ 5/5
GoogleMy wife and I chose Frank Modern, because it seemed more market-aware, more focused, more thorough, and more customer-oriented than the "big name" estate agent that had let us down badly in our attempt to sell our house. We were right in our assessment. Frank Modern is a highly professional outfit (it has a very competent team) and found a buyer for our house on the only viewing day that was needed. Furthermore, we were happy with the price that was agreed. Communication with us was good throughout the selling process, and Frank Modern was proactive in keeping us up do date - and the solicitors on their toes - during conveyancing. We are pleased that we switched to Frank Modern. Our only regret is that we didn't choose this firm in the first place.
David · 25 December 2024
Agent replied · 8 January 2025
Thank you for your lovely feedback! We're delighted we could help sell your home quickly and keep the process smooth and stress-free. It was a pleasure working with you, best wishes for the future!
★★★★★ 5/5
GoogleBig shout out for Charlotte at Frank Modern Estate Agents who has ensured that the sale of our property went as smoothly and efficeintly as possible. Charlotte and her colleague Michael valued our property higher than that we expected and they achived that price. Our property SSTC within a couple of weeks. This is in part due to an excellent and professional avertisment setting out our house for sale we on the vaious websites etc. The information and photographs were really professional which described our propertry accurately and drew your attention to it.
The cmmunication between myself and the Frank Modern Team was excellent troiughout the process with queries being answered very qickly. I fully recommend Frank Modern Estate Agents.
Ken · 20 December 2024
Agent replied · 23 December 2024
Hi Ken. Thank you for your kind words. Have a lovely Christmas. Oliver.
★★★★★ 5/5
GoogleAfter failing to sell earlier this year after a 16 week contract with a local agent, I contacted Frank Modern. Their approach is modern, efficient and it works. I'd accepted an offer less than a week of going live, in mid September. Communication was impeccable, from start to finish, with everyone in chain being chased to ensure I was in my new home in the Derbyshire Dales for Christmas. I would not hesitate to recommend them to anyone. In fact, I have already told several people about their amazing service! Literally can't fault them.
Dr · 18 December 2024
Agent replied · 23 December 2024
Thank you so much for your review and kind words. It was a pleasure helping you move. Take care and have a great Christmas. Morgan.
★★★★★ 5/5
GoogleBeing first time buyers in the current market is quite overwhelming, but Morgan and Micheal made the experience much more manageable! They have a very personable and approachable style, which made buying our house much more relaxing. Very friendly, attentive, and knowledgeable when viewing the property and made the process of buying the house very smooth. Should we sell our house we would definitely do so through Frank Modern.
C · 31 July 2022
Agent replied · 31 July 2023
Thank you. It's been a pleasure to help you both with the purchase and we would love to help in the future. Best wishes, Morgan & Michael
★★★★★ 5/5
GoogleWe highly recommend Frank Modern Estate Agents. From the outset, we received a professional evaluation of our property, followed by a detailed marketing strategy. The photography of our home was exceptional, and the team actively promoted viewings, ensuring each one was accompanied. Our property was sold within 21 days, with an offer above the market price. We received regular updates throughout the sales process, and the team ensured everything went smoothly. Their professionalism and dedication made the entire experience seamless and stress-free."
Heather · 16 December 2024
Agent replied · 8 January 2025
Thank you for your wonderful feedback! We're so pleased to hear you had a seamless and stress-free experience with us. It was a pleasure to assist with your sale, and we’re delighted the outcome exceeded expectations.
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