Trusted Agent profile · Peterborough

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Frank Modern Estate Agents Peterborough reviews

★★★★★ Excellent

256 reviews across 1 platform

Stuart House, St John's Street, Peterborough, PE1 5DD

Frank Modern Estate Agents's office in Peterborough, at Stuart House, is rated 4.9 out of 5 across 256 reviews on 1 platform, including 256 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.9 / 5

256

Reviews on Google

This office

Reviews may appear on more than one platform.

About Frank Modern Estate Agents Peterborough

At Frank Modern, we offer a better way to move home by working differently to other estate agents. While our beautiful marketing and world-class technology are better than the rest, our people make the real difference. Run by experienced husband-and-wife team Michael and Morgan Parry, our mission is simple; we will get you the best possible price in the least possible time. Every move is different, and with over 3,000 property sales between us, you’ll be in safe hands. We offer a full estate agency service and you can find us at our stylish offices at Stuart House, St Johns Street, Peterborough (with free visitor car parking). Feel free to call us and pop in and see how we can help you, we would love to meet you!

Awards

The Trusted Agent 2026 results for Frank Modern Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

Frank Modern, found more more houses that matched our criteria than other estate agents we tried. They were very helpful and prompt with all viewings and very supportive all the way through the buying process. Our contact Charlotte kept us up to date regularly and has been very helpful even after the purchase was complete.

Neil · 23 December 2025

5/5

Google

Frank Modern were like a breath of fresh air with their professional strategy, realistic but competitive pricing, along with the personal touch compared to other estate agents we have used. Our house was a difficult one to sell but they stuck with us and continued to be committed beyond our expectations. We strongly recommend using them.

Sam · 6 April 2026

Agent replied · 13 April 2026

Thank you Sam for your 5* review. Thank you for being great clients. We wish you and your family all the best in your next chapter.

5/5

Google

We can’t praise Frank Modern enough! In what were some slightly unusual circumstances, Michael and Fiona worked exceptionally hard to sell our home, ensuring they regularly kept us updated on progress and kept a strong stream of potential buyers coming to our home. They far outperformed the lead agent in the sale, with a wider net of potential buyers, a more proficient and creative marketing strategy for the home and greater knowledge of the housing market as a whole. All of this while being genuinely nice people who were always very helpful and willing to answer all of our (many…) questions. We highly recommend Michael and the team. You will not be disappointed.

Nick · 2 May 2023

Agent replied · 31 July 2023

That's fantastic to hear, thank you for your review Nick! We wish you all the best.

5/5

Google

Would highly recommend using frank modern estate agents. I purchased house from them and they have been brilliant the whole way through the purchase giving me regular updates. The whole process was made far less stressful thanks to morgan as once my house was sold I didnt have no more contact from my estate agents and my solicitors wasnt great either. But we got there in the end and now in our dream house and location. Thanks again to everyone at frank modern estate agents

Rusty · 3 August 2025

Agent replied · 2 September 2025

Thank you for your 5* review. All the best in your new home.

5/5

Google

Morgan is an amazing agent, we have just purchased our property and cannot recommend Frank Modern enough. From the get go, Morgan kept us updated and helped with any queries I had. I really loved her proactive approach. We had the keys after 3 or 4 months. Looking forward to making our house a home. Please go with Frank Modern and not these big chains.

Mohammed · 27 March 2024

Agent replied · 24 August 2024

Abbas, we are delighted you had a great experience. All the best in turning your house into a home. Best wishes, Morgan

5/5

Google

Five stars isn't enough! I can truly say I've never dealt with an estate agency with such fantastic customer service. The whole Frank Modern team are amazing. They are professional, proactive, friendly and great communicators. We've moved 6 times in the last 10 years and never had such excellent service including, accompanied viewings, fast feedback, daily updates and good liaison with the whole chain. Our move took just 6 weeks from putting in an offer to moving in!! With special thanks to Morgan, Michael and Fiona for making the whole experience as pleasant as it possibly could have been. Highly recommended.

Fiona · 3 March 2023

Agent replied · 31 July 2023

Fiona, What fabulous feedback. Thank you for taking the time to leave us this review. It was a pleasure helping you with your sale and purchase. Thank you for being great clients for us too! Keep in touch. Morgan, Michael & Fiona

5/5

Google

Last time I moved was about 15 years ago. This move wasn't without its ups and downs but that wasn't down to Frank Modern it was problems higher up in chain. I was kept fully informed at all times as to the situation..on occasions Fiona and Morgan had to keep me calm it was stressful..but achieved sale eventually. IF I ever move again I would definitely use Frank Modern..on first viewing my house Michael was very honest on what needed doing to the house .. on the whole I found everyone professional and dedicated changed my view on estate agents! Good job done by all... BIG THANK YOU to all I got the house I wanted regards Ann

Ann · 3 March 2023

Agent replied · 31 July 2023

Thank you for your review, Ann. We really appreciate you taking the time to leave feedback. Best wishes, Morgan, Michael & Fiona

5/5

Google

What a professional bunch of people these are. The whole team so approachable and kept me informed every step of the way from initial chat to selling date. Allowing me to join their wotsap group allowed me to ask questions anytime. Special thanks to Morgan & Olly.

Me · 23 December 2025

5/5

Google

We chanced upon the Frank Modern agency after having just withdrawn our offer (which had been accepted) on another apartment with another agent, following discovery of misleading information in its sales brochure. Michael Parry went out of his way at short notice to enable us to view 94 Spring Avenue, Hampton Vale, which it turned out was exactly what we were looking for. Throughout the subsequent procedure culminating in the completion of the purchase we were kept fully in the picture, often on a daily basis, by his wife Morgan, whose conscientiousness and professionalism minimised what is often a stressful experience. Many thanks to both of you, to whom we will be forever grateful. You are a remarkable team, and we would have no hesitation in using your services again or recommending you unreservedly to other potential clients. Keith and Lerma Houghton

Keith · 1 February 2023

Agent replied · 31 July 2023

Hi Keith & Lerma, Thank you so much for your kind words. We are so pleased we were able to make your experience a good one! We wish you lots of happiness in your new home and new city. Best wishes, Morgan & Michael

5/5

Google

In a nutshell, the whole team at Frank Modern are brilliant. Having never gone through the process of selling and buying at the same time, the team made what can be a very long, stressful process as simple and efficient as possible. At times I was a bit disappointed with initial conversations I had with other estate agents who didn't come across very passionate or personable, however the team at Frank Modern had both in abundance which helps build that trust. Not only can I recommend these guys, but when the time comes to move to the next house I'll be sure to contact the team to do it all again.

Isaac · 4 July 2025

Agent replied · 2 September 2025

Isaac, thank you so much for your 5* review. All the best in your new home!

5/5

Google

Amazing Experience!! Purchasing my first home was very smooth thanks to morgan and the team at Frank modern. Great communication from the team and everything was well dealt with very quickly. Morgan was very helpful during this process and explained every step well. Would definitely recommend for anyone purchasing a new house and trying to find the right estate agent to trust.

Sami · 26 April 2024

Agent replied · 24 August 2024

Sami, we are delighted you had an amazing experience. Wishing you all the best in your new home. Best wishes, Morgan

5/5

Google

I found Michael’s approach for marketing my property quite unique that sets him in a different league to most of the other estate agents that I have come across over the past 35 years. His professionalism towards his client, knowledge of local property market, and high tech approach to marketing enables him to achieve well beyond property price targets set by other estate agents. And finally in a supporting role, Morgan is the kindest and most helpful part of the team to ease your way through all the stressful process of sale. I therefore have no hesitation to fully recommend Frank Modern estate agent for the sale of your property. I am sure you will be as pleasantly surprised as I was, when he facilitated the sale of my property.

Ramin · 2 January 2023

Agent replied · 31 July 2023

Hi Ramin, Thank you for your kind and detailed review. We were delighted to assist you with your move. We hope you are enjoying your new home. Best wishes, Morgan & Michael

5/5

Google

Where so we start with this fantastic company. First, the people, everyone we dealt with, especially Michael and Morgan, were upfront, honest and attentive to our needs throughout the whole process. Second, the technology and their processes were a breath of fresh air, from the initial strongly researched property sales history in our area, to the in detail photography (including drone) and subsequent presentation. Every step of the process was clearly explained and we felt so comfortable throughout. The WhatsApp group was a real help and another sign of them grasping the latest technologies to aid the whole process. The viewing generation was superb with lots of potential buyers sourced, we expected to sell earlier but we all remained confident that the right buyer for us would come and eventually they did. We have nothing but good to say about Frank Modern Estate Agents, we don't plan to ever move again but if we did we would be straight on the phone to them! Thank you so much, the whole experience was extremely positive.

Andy · 2 January 2023

Agent replied · 31 July 2023

What lovely feedback! Thank you for being great clients and wishing you every happiness in your new home. Best wishes. Morgan & Michael

5/5

Google

Morgan is super supportive, passionate and thorough professional in her work and approach to complete a deal. From property viewing untill keys handover she maintained transparency, formed a closed WhatsApp Group and followed up with all stakeholders in a timely manner. The most appreciative part was the personal touch she had and her availability anytime to answer our queries in the process, following up closely even with Solicitors to get all documents. Even after completion of the process she is still very supportive to resolve any issues which is rare. We highly recommend Frank Modern and wish them all the best to achieve places!!

VRUNAL · 3 December 2022

Agent replied · 31 July 2023

Thank you Vrunal. This means a lot and it was a pleasure to help you buy your first home. We hope you are settling in nicely! Best wishes, Morgan & Michael

5/5

Google

Wonderful service from a lovely family run business! Morgan kept me updated on the purchase on my new home whenever possible and was always so lovely. We are thrilled with our new home. Thank you to Frank Modern for everything you all did during the process. Sian

Sian · 3 December 2024

Agent replied · 10 December 2024

Thank you, Sian; we wish you every happiness in your new home. Thank you for your review.

5/5

Google

We decided to use Frank Modern to sell our property in July 2025. We previously had used other high street agents to sell our previous house a few years ago and really didn’t have the customer service we were expecting. We had to chase for feedback and updates constantly. From meeting Frank Modern on the initial consultation to then photos and booking viewing it was very clear that they were a highly professional team and pride themselves on everything they do! We very quickly sold our house and had frequent updates all the way through the sale. If we decide to sell again in the future Frank Modern will be go to agency, highly professional and would 100% recommend.

Jodi · 6 April 2026

5/5

Google

I had a fantastic experience with Frank Modern Estate Agents. The team was professional, friendly, and incredibly efficient from start to finish. They made the entire process feel smooth and stress-free, always keeping me informed and providing clear, helpful advice. Their modern approach and strong knowledge of the property market really stood out, and it was clear they are dedicated to delivering a high standard of service. Communication was always prompt and reassuring, which made a real difference. I would highly recommend Frank Modern Estate Agents to anyone looking for a reliable and trustworthy estate agent. A truly five-star experience!

Siam · 6 April 2026

5/5

Google

I went with Frank Modern because they were slick, organised and gave me the confidence that they would out perform every other estate agent in the region. They did exactly that. We sold our house after the first set of viewings. They pulled our 3 sale / 4 house chain over the line in just over 9 weeks exactly when I needed them to. They were super professional, communicative and more than that, they were the emotional support I needed while going through one of the most stressful things we do as adults. I honestly cannot recommend them enough. From Charlotte showing our house relentlessly for hours on day 1, Ollie's leadership and Tracey's absolute relentless pushing for us to get over that exchange and complete line on time, I was genuinely astounded by the whole team. My only disappointment is that I'm moving out of the area and can't use them if we move house again. EVERYONE should go with FrankModern. 6 stars out of 5. Thank you guys :D

Sacha · 6 April 2026

5/5

Google

From start to completion Frank modern's customer service has been outstanding, always so knowledgeable and friendly. Loved the WhatsApp group for ease of communication. We had been on the market before with other agents but when we changed to frank modern we had excellent professional pictures taken and within a week had loads of viewings and offers on our property. Thank you to everyone for making moving house an enjoyable experience! Will 100% recommend.

Harriet · 12 August 2025

Agent replied · 2 September 2025

Thank you for the 5* review Harriet. All the best in your new home!

5/5

Google

A first class experience from beginning to end. Genuinely, Mike’s approach to selling homes surpasses far beyond any other estate agents model I have engaged with. We had tried other local agents and then took our house off the market for some time. Before we took it off we had met Mike. We knew that when we did put it on the market we would go with Frank Modern, and we were already sure it would sell quickly, and it did. Most importantly for me though is communication and Morgan was proactive throughout the process. From start to finish we felt as though we were a valued customer and not just a number on a list of houses to sell. Thank you for your diligence and doing everything that you said you would.

Sandfords · 7 November 2024

5/5

Google

⭐⭐⭐⭐⭐ I recently attended a property viewing with Jonathan from Frank Modern Real Estate Agents, and the experience was exceptional from start to finish. The agent was punctual, friendly, and incredibly knowledgeable, providing detailed insights about the property and the neighbourhood. Jonathan took the time to answer all my questions thoroughly and never made me feel rushed. The viewing was organized, and I appreciated the honest and transparent communication throughout. If you’re considering properties with Jonathan or any other agent from Frank Modern Real Estate, rest assured you’ll receive professional and attentive service. Highly recommend! Thank you so much Jonathan and the Team ! PS. My offer got accepted on this specific viewing :)

Nian · 2 November 2024

5/5

Google

I do not even know where to start to praise you enough. Super professional and friendly people. Fantastic communication/follow ups, answering all the queries immediately, answering all the question and great portal where you can track your viewings, offers made and updates on them. On top of that the best viewing experience I ever had, and I had quite few as been searching for property to buy for last couple of months. Plus, that human side that is so important when you are trying to buy your forever home. I was stressed, nervous and had lots of worries about the process and people working for FM were always helpful and understanding. Thank you for everything, not only for great buying experience but also for outstanding people skills and care that is so unique these days. I felt like you really care about customer, and I definitely felt looked after. There is so many big agencies on the market in Peterborough and they have so much to learn from you. Highly recommending

Joanna · 20 October 2024

5/5

Google

If you're looking for an estate agent in Peterborough, look no further. The experience we had selling our house through Frank Modern was exceptional from start to finish. From the initial conversation I had with Mike I knew the property was in safe hands. Within a week we had double digits worth of viewings lined up, and within 2 weeks we had several offers that represented a great uplift on what we paid for the property. Once we had accepted an offer, both Mike and Morgan kept us up to date with progress on a regular basis, responded to questions immediately, and worked tirelessly to ensure everything went through in timelines that suited us. No nonsense, just extremely good customer service and a great end result. Wouldn't hesitate to buy or sell through Frank Modern again.

Hari · 4 September 2022

Agent replied · 31 July 2023

Thank you, Hari, for this fantastic review and for choosing us to sell your lovely home. It was a pleasure to work with you. We wish you all the best. Morgan & Michael

5/5

Google

I used Frank Modern to sell a property that had previously been on the market with another agent for over 8 months and the sale had fallen through. Frank Modern contacted me directly which I liked as it showed how proactive they are. I initially met with Olly who valued the property and he was confident about getting a sale and enthusiastic about how to go about it. He showed me their marketing pack and being in a creative job myself I particularly liked the extra mile they went with the photographs. Yes it did cost a bit more but the images showed so much more of the house. I decided it was worth a try. Olly assured me that they would get viewings on the first weekend it went live. I was honestly a bit sceptical but he was spot on! We had more viewings that first weekend than we'd had in almost 9 months with the other agent and we had 2 offers by the Monday morning. I then began speaking with Morgan who processed the sale through to completion. She was incredibly patient and was a great buffer between me and the buyers. She kept me informed every step of the way on what's app and managed to stop me from panicking! We had a few very minor hiccups along the way (as you do with any house sale) but she dealt with them quickly and efficiently and kept the whole sale on track. I highly recommend Frank Modern. Yes they were slightly more expensive than other agents in the area but they achieved everything they promised and we ended selling the property for more money than our previous failed sale. You definitely get more bang for your buck!!

Jo · 18 May 2025

Agent replied · 30 May 2025

Thank you for your 5* review Jo!

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Questions about Frank Modern Estate Agents Peterborough

Has Frank Modern Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Frank Modern Estate Agents, Peterborough won Trusted Agent.

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