Trusted Agent profile

Century 21 reviews

★★★★★ Great

316 reviews across 3 platforms

4 Cowgate, Peterborough PE1 1NA

Century 21's Peterborough office at 4 Cowgate is rated 4.0 out of 5 across 316 reviews on three platforms, including 254 Google reviews rated 4.5. The 1 Facebook and 61 Trustpilot counts are for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.5 / 5

254

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Century 21. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

Lisa and Perry were fantastic! They replied to my emails and messages promptly. It was a great experience with them. They take a lot of pride in their jobs and were very professional!

Nasser · 13 June 2021

Agent replied · 12 June 2024

Hi Nasser, Great to hear from you...Thanks for the review! Ben Symonds Area Manager Century 21

1/5

Trustpilot

The manager and employees at century 21…

The manager and employees at century 21 are a bunch of rude, incompetant , money grabbers. They tried to charge me £1008 when I left my property. My property was left in excellent condition. New kitchen floor. New living room carpets. Do not rent a property from this company. That is so so bad what they tried to do to me.

Rebecca · 17 January 2022

5/5

Google

It was an outstanding experience dealing with Daniela from Century 21 Peterborough right from the beginning! It was her sheer professionalism, & commitment which helped us in securing rental properties in the city centre! From viewing the units to dealing with landlord to ongoing negotiations to documentation and eventually the property handover process could not have been smoother as we were kept abreast ever time through emails / texts etc. All the very best!

Apex · 13 June 2022

Agent replied · 12 June 2024

Thank you Guava for the great review. Enjoy your new properties and wish you both, great success with the units! Ben Symonds Branch Manager Century 21 Peterborough

5/5

Google

We recently rented a property with Century 21, I could not be more impressed with Ben and Nicole, both have gone out of there way to assist our move at such a stressful time especially in Lockdown. All emails / phone calls answered and dealt with virtually immediately. We had a minor issue with the cooker hood and shower and a tradesman was knocking at the door within an HOUR! I would highly recommend using them....PositiveResponsiveness, Quality, Professionalism, Value

David · 26 August 2021

Agent replied · 12 June 2024

Hi David, Thanks for your review. I'm pleased to hear you're settling in nicely! Ben - C21

4/5

Google

Overall great experience with the agency. I'm from overseas and they made it so easy and turn key with finding my new home and getting into it quickly. They have a quick response to any all questions and make you feel taken care off. Very little that I had to do in my part to look on the place and get in. Thanks for all the help and a big shoot out to Ben for taking care of us. Thanks #Century21PeterboroughPositiveResponsiveness, Quality, Professionalism, Value

Curtis · 13 June 2021

Agent replied · 12 June 2024

Thanks for the review Curtis. It was a pleasure helping you find your new home in Peterborough. Enjoy! :) Ben - C21

5/5

Google

Initially I used 3 estate agents to sell our property, unforeseen circumstances forced us to remove the house from the market. Century 21 stood out from the start, professional, responsive, and above all they remained in contact even while we were off the market. All the staff were very accommodating and nothing was too much trouble. The sale was helped by the fact that we used their solicitors who worked hard to make the sale run smoothly through. Great set up, and would use again.

Ron · 13 June 2021

Agent replied · 12 June 2024

Thank you for the lovely review. It was a pleasure being a part of this property transaction. From me & all the team, thank you for choosing C21. All the best. Ben - C21

1/5

Trustpilot

Thieves

Thieves, i have lost all my money with them. Specially Alberto

Pedro · 1 October 2025

Agent replied · 25 December 2025

Good morning. As there is very little context in this review could i please request more information about this review to be sent to info@century21uk.com so we can look in to it further?

5/5

Google

Very efficient and friendly. Kept me updated with the progress. Purchase went through very smoothly.

Josie · 13 June 2023

Agent replied · 12 June 2024

Thank you for the review Josie. It was a please to help with your purchase. All the best with your new home! Ben Symonds Century 21 Peterborough

5/5

Google

Staff at Century 21 Peterborough been excellent I purchased my buy to let property from them. They process was long but were patience and professional. After the purchased they are managing the property. l like their regular updates of is happening with tenants and maintenances of the property. l also like their app where l can invoices, of payments. I will recommend C21

Helena · 13 June 2023

Agent replied · 12 June 2024

Thank you for the lovely review Helena. I'm pleased to hear that you're happy with our service on both the Sales and Rental side. Many thanks, Ben Symonds Century 21 Peterborough

5/5

Google

Great experience, Ben and the team in the Letting department are very good got me a Tennant very quick and very professional. Would highly recommend.

Michael · 13 June 2022

Agent replied · 12 June 2024

Hi Michael, Thanks for leaving us a great review. Always pleased to hear that you were happy with our service...Onto the next one!! :) Ben Symonds Century 21 Peterborough

5/5

Google

Thanks very much to Ben, Perry and Daniela who have all been brilliant in offering a service. My mum has moved from her long time home to supported living which has been trying, and Century 21 have helped to make this transition as smooth as possible I would highly recommend their services to anyone that needs a reliable, honest and hard working agent. Thanks so very much for all your help and support.

Deborah · 13 June 2022

Agent replied · 12 June 2024

Thanks for the lovely review Debbie. You're most welcome! :) Ben Symonds Manager Century 21 Peterborough

5/5

Google

Thanks Ben, Daniela and Century 21 team for helping me to let my property. I am happy with the service and highly recommend them.

Anand · 13 June 2022

Agent replied · 12 June 2024

Morning Anand, Thank you very much for the review. I am pleased to hear that you were happy with our service! All the best, Ben Symonds Branch Manager Century 21 Peterborough

5/5

Google

Completed on a new house this month, Perry was instrumental in getting that offer accepted. Can’t thank him enough!PositiveResponsiveness, Quality, Professionalism, Value

James · 13 June 2022

Agent replied · 12 June 2024

Thank you for the review James. Great to hear you were happy with how Perry dealt with your purchase. All the best! Ben - C21

5/5

Google

Most people would agree that selling a house is a stressful experience.I was navigated through this process by the expertise and professionalism of Ben and Lisa. Their communication was excellent and I felt confident and reassured throughout. I had regular updates from them and queries were dealt with promptly. Having the same people to deal with from start to finish made a huge difference. I always felt they were acting in my best interests. Without a doubt they went the extra mile/s. They made contact when they were off duty and advised on matters outwith their direct responsibilities. I appreciated their advice when needing a solicitor and am grateful that I followed their recommendation. It resulted in an seamless and speedy conclusion of the sale. Definitely the A team! I would highly recommend them all. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Grace · 13 June 2020

Agent replied · 12 June 2024

Thanks for the lovely review Grace. All the best with your new home! :) Ben - C21

5/5

Google

Im very happy about their service - everyone was very helpful and professional. Especially Amy Parker who helped me a lot going through the process. Thank you and wish you all the best in the future!

Vytaute · 14 June 2018

Agent replied · 12 June 2024

Great to hear your feedback! Many thanks, Ben Symonds - C21

5/5

Trustpilot

I dealt with Sunny from Goodmayes…

I dealt with Sunny from Goodmayes branch and found him very helpful throughout. From viewing the property within one hour we had gone to the office done credit check and all other paperwork deposit etc. He said a new kitchen would be fitted in 5 days plus all other jobs and it was even better than I hoped.

Bob · 27 September 2021

5/5

Google

A great thank you to Ben Symonds for his patience when the deal felt it wasn't going forward. And for his smart advise that actually made the deal possible. Highly recommend.

Gonçalo · 13 June 2020

Agent replied · 12 June 2024

Thanks for the kind words Goncalo. It certainly wasn't an easy one but we got there in the end! Enjoy your lovely new home! Ben - C21

5/5

Google

Great service and good communication. Daniela was very helpful.

Darby · 13 June 2023

Agent replied · 12 June 2024

Thanks for the review Darby! Great to hear this - Congratulations on your new home. Ben Symonds Century 21 Peterborough

5/5

Trustpilot

Maidstone Branch

Maidstone BranchI cannot thank Century 21 enough especially Peter Lott. We had a few bumps along the way but Peter was always on the end of the phone for us and worked tirelessly to ensure we got our little bungalow which we absolutely love. We used this company for our buying and selling and would recommend them to anyone.

MRS · 24 February 2021

5/5

Google

The sale of my property was dealt with by Ben and Rhys who were highly professional. The level of communication was fantastic, friendly and helpful at all times and they were able to get my property listed and sold within just a few weeks (unlike Purple Bricks who are shocking and should be left well alone!). I wouldn’t hesitate to use C21 again in a heartbeat and can’t thank her guys again for all their help and friendly support - they really go out of their way to ensure everything runs smoothly. Thank you guys!!

Julie · 14 June 2019

Agent replied · 12 June 2024

Thanks for your kind words Julie - it was a pleasure helping you with the sale of your home. Many thanks, Ben Symonds - C21

1/5

Trustpilot

Illegal eviction! And all belongings disposed

Moved into a studio flat in Bedford at the beginning of October. Signed an assured shorthold tenancy agreement. I went away on the 22nd of to December to spend with family. I came back to the property in the 3rd of January. The hotel style keycard would not let me into the flat. I called Fiona (Aka Amna) who is the wife of the landlords son and acting as an agent. Fiona answered my call and After explaining my situation. She started to laugh and then started to swear . I explained I've got nowhere to go it's 9pm she just swore and like laughed like a child. She then told me all my belongings were thrown in the bin a week ago I checked and didn't see any belongings. . I've been made homeless with no legal prossess followed. Ally possessions thrown in the bin and unrecoverable.

Watib · 5 January 2024

5/5

Google

Excellent with all, sales persons very pleasant. Everthing was beautifully done! Thank you Mr and Mrs Allen

Zsuzsanna · 13 June 2022

Agent replied · 12 June 2024

Thanks for the review guys. Pleasure to help with the sale of your home...Best of luck with your move! :) Ben - C21

5/5

Trustpilot

Agent Abhi is a true professional

Agent Abhi is a true professional, unique approach to the client and quick resolution of any issues! Highly recommend!

Дмитрий · 6 August 2024

5/5

Google

2 weeks ago I was searching for a place to rent and now I am chilling in my comfy brand spanking new flat. Smooth and professional onboarding from start to finish, 10 out of 10! Thanks to my agent Daniela for a friendly and professional interaction. Give yourself a big pat on the back.

Urban · 13 June 2023

Agent replied · 12 June 2024

Thanks for the great review - Lovely to hear this! All the best with your new home. :) Ben Symonds Century 21 Peterborough

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Century 21's Google reviews

Questions about Century 21

How many reviews does Century 21 have?

Century 21's Peterborough office has 316 reviews across three platforms: 254 on Google, 1 on Facebook (across the whole business), 61 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Century 21's rating?

Century 21 is rated 4.0 out of 5 across all 316 reviews, and 4.5 out of 5 on Google from 254 reviews, checked 9 October 2026.

Has Century 21 won any awards?

Yes. In The Trusted Agent 2026 awards: Century 21, Peterborough won Trusted Agent.

Where is Century 21's Peterborough office?

Century 21, 4 Cowgate, Peterborough PE1 1NA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.