Trusted Agent profile · Pershore, Worcestershire
Verified
★★★★★
56 reviews across 3 platforms
2 High Street, Pershore, Worcestershire, WR10 1BG
Part of Andrew Grant, see every office.
Andrew Grant's office in Pershore, Worcestershire, at 2 High Street, is rated 4.1 out of 5 across 56 reviews on three platforms, including 4 Google reviews rated 4.0.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
From the beginning Amy was very friendly, helpful and professional during the valuation and listing stage. Any calls into the office have been answered quickly ...Read all 16 from sellers
Having looked for the right property on and off for around 2 years, we had as you can imagine, met and dealt with a fair few different agents in the area. We ...Read all 9 from buyers
I have recently moved to Pershore having rented a property that I found online, advertised with Andrew Grant. The service I received was first class, so much so ...Read all 2 from tenants
Andrew Grant has been helping clients since 1971! Yes, that's right we are nearly 50 years old! And over this time we have gained the knowledge and expertise you need to be reassured of only the best possible service. We certainly don't act our age though - we use the latest technology to give buyers, sellers, landlords and tenants the best experience. Buying and selling your home is one of the biggest commitments many of us will make, involving a lot of money, emotion and hopes for the future - we work hard for you and with you to ensure this is as smooth and hassle free as possible. It is this committed approach and personal touch that makes the difference.
Every review we hold for the Pershore office, from every platform, shown as written. First names only.
5/5
View Agentssale of Abbeycroft and purchase of 80 Stonebow Road
We have been dealt with in a very efficient and professional manner. From the initial valuation and viewings until the completion. Very helpful and polite staff. Special thanks to Vicky who was always there to reassure and bring some humour to some of the more stressful times. Would highly recommend..... thanks again
5/5
FacebookWe recently sold our home through Andrew Grant and were really impressed with the team who provided support the whole way through. They kept us updated and managed all the to-ing and fro-ing with the conveyancers which would have been really stressful if we’d had to do that on our own. Thanks ??
Thanks for your positive review of our service. We are glad that our in house team of experts made the experience as smooth as possible. …See more
5/5
View AgentsGreat Service
I walked into the Pershore office a few months ago and came across Jessica who was very helpful. She put me in touch with a company who had helped me sort out my mortgage, she was very helpful in explaining the sales process, especially with being a first time buyer.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
1/5
View AgentsAwful and unreliable! Will never use again
Absolutely awful service, was trying to view a flat which I was very keen to rent. The flat which i wanted to view was around 15/20 miles away from where I am actually from (but is more convenient for work purposes). Booked a viewing (but they only had a viewing a week later than what I would have liked). It then got to the day of the viewing, i turned up at 3:50 (my viewing was at 4) to find no one here. I waited until 4:45 to which still no one had shown. On the phone when booking the viewing I was told if i had any problems to ring or pop into the andrew grant shop which was down the road from where i was viewing the flat, but because it was a saturday the shop closed at 4. I was now waiting with no one to contact and had not been contacted by the agent themselves to say that they were running late or could not find me. After a long wait outside the front where they had arranged to meet me, I then walked around to the flat and rang a doorbell to which a neighbor came out and greeted me and kindly told me no one had been around in the last half an hour from andrew grant (he had seen the agent doing alot of viewings for this flat the day before). In order for me to view this flat on this Saturday afternoon I had lost money as i could have been working and also had wasted my whole afternoon as the viewing was 4 (late afternoon so couldnt arrange anything in particular before). I got my mum to ring andrew grant on the monday (as i was working) to then find over the phone that they said that someone had came to the flat on the saturday for the viewing and was waiting approximately 55minutes yet i was stood right outside for this whole time and no one had shown. They even said that they waited by the gate which was locked but by i had spoken to a butcher whos shop was by this exact gate at 4:05 and he said he hasnt seen anyone around! When she then rang back later they told me completely different times to what they had said to my mum earlier in the day about how long they had waited there and from what times they had waited. If their agent had been standing there for 55 minutes then why couldnt they have contacted me to ask where i was? They had all my details! And there was signal as i was frantically trying to get through to someone to help me! Before all of this grief over the phone with andrew grant my mum did ask if I could arrange another booking for this same flat as i was very interested and their reply was that theyre now not doing any more bookings for this flat as it has had alot of people interested. Overall i didnt get to view the flat, i lost money from work, i stook out in the cold for over 45 minutes on a main high street embarrased and looking like a fool and then to blatantly lied to over the phone about someone turning up! Definitely would not recommend this company ever again and shall not ever use this company in the future! Very unreliable and a complete waste of time!
5/5
View AgentsCalm, friendly, plesant and a;ways on the ball
Jessica Holley has battled against solicitors who are often not up to speed with the transactions required in todays market. She has pushed for the completion of the sale and has met delay after delay. Jessica has always kept us informed as to the latest situation.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
View AgentsExcellent service
Vicky has provided a professional and consistently helpful service. She has kept us calm and most importantly informed throughout the process. This is something the estate agent handling the sale of our house failed to do. We would definitely recommend this branch and Vicky in particular.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
1/5
FacebookWays you can improve. 1) Stick to promoting properties you are selling on your Facebook page rather than pumpkins and medieval fayres. We should not have to ask you to promote our property. 2) Put adverts in your windows rather than display screens. No-one is going to stand around for 10 mins outside your window just to see what come up on the screen. They want to quickly scan what you have for sale.
4/5
View AgentsPirton View - November 2015
On market for some time but were regularly contacted by agents to keep us abreast of what was happening. When a sale was eventually achieved the two V's, Vicky and Victoria worked well for us chasing both the chain below and our builders.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
1/5
FacebookSince our house went on the market before Christmas I get phone calls and about 3 letters a week, please stop harassing me!! If I want to use your services (which I don't) I will contact you!
Hi Sally - Please message me with your address so that we can remove you from our system.
5/5
FacebookBrilliant, top quality service. The photos taken of our property looked incredible and the efficiency of the team helped us sell our house within 10 days of being on the market! Would highly recommend.
Thank you for your amazing feedback - we pride ourselves on our service and reviews like this are testament to the bespoke, professional support and relationships we provide and build with our clients.
5/5
View AgentsI have only been with Andrew Grant (Pershore) for a couple of weeks. I have nothing but praise for them. Communication is excellent. Definetly a first class.service. I would definetly recommend to others..
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
View AgentsFriendly, efficient, proactive service with excellent advice and care for sellers.
Excellent service and advice during pre sale review and photography of the property. Very good negotiation skills. Proactive during post offer period with good contact. Consistently good and friendly.
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
5/5
View AgentsPleasantly professional
Fantastic help, only been a couple of weeks and have had an offer on the table already. Always give me feedback and suggestions
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
1/5
GoogleAbsolute shambles waiting 3 weeks for valuation and then receptionist gives me wrong day even though I was face too face then told today not for another week or so. Never again try them. Need too train office staff to do the job
5/5
View AgentsLovely service and very friendly
Very friendly service kept us well informed on everything couldn't ask for more
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk Many thanks again from all at Andrew Grant Pershore Branch. Kind regards, Andrew Grant Customer Support Team.
1/5
FacebookRubbish! We are cash buyers that want to buy a house and rarely can they be bothered to pick up the phone. Very poor service indeed. Do not use these to sell a property or act as an agent for anything!!!
4/5
View AgentsVery helpful, did what they needed to do without pestering
The staff here are a 100% improvement on the past. All are polite, helpful and keen to get the job done right without pestering. Also very professional. I would recommend the Pershore office to anyone
1/5
FacebookUnprofessional, expensive and bad experience with the deposit. They have been unable to deal with the landlord to sort out the problems with the flat. Would not recommend them.
5/5
GoogleRecieved excellent service from Julia when buying a property. Knowledgable, informative and helpful in every respect. 5 star service.
1/5
FacebookEstate Agent. I don't follow businesses.
5/5
GoogleRating only, no written review.
Many thanks for your 5 star review - we really appreciate it
5/5
FacebookRating only, no written review.
5/5
FacebookRating only, no written review.
5/5
View AgentsVery professional,helpful & at the same time very approachable
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Andrew Grant's Pershore office has 56 reviews across three platforms: 4 on Google, 19 on Facebook (across the whole business), 33 on View Agents.
Andrew Grant Pershore is rated 4.1 out of 5 across all 56 reviews, and 4.0 out of 5 on Google from 4 reviews.
16 reviews from sellers, rated 4.6 out of 5 on average. For example, Jon wrote: "From the beginning Amy was very friendly, helpful and professional during the valuation and listing stage. Any calls into the office have been answered quickly ..."
9 reviews from buyers, rated 4.4 out of 5 on average. For example, Lee wrote: "Having looked for the right property on and off for around 2 years, we had as you can imagine, met and dealt with a fair few different agents in the area. We ..."
Andrew Grant Pershore, 2 High Street, Pershore, Worcestershire, WR10 1BG.
