16 reviews from sellers, from every platform, shown as written. First names only.
★★★★★ 4/5
View AgentsSo far, so very good!!
From the beginning Amy was very friendly, helpful and professional during the valuation and listing stage. Any calls into the office have been answered quickly, they are always friendly and helpful. Lots of viewings and always a text and email to confirm these, and cannot fault Chloe or Jessica for their continued updates and help.
They were all a great support when sadly our buyer pulled out (No fault of Andrew Grant) and got straight back onto marketing our property and arranging further viewings.
We are still selling and hope for a new buyer soon, and so far throughout the process we can't fault the service from Amy and her great team!
Jon · 9 August 2017
Agent replied · 16 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
View AgentsThe Old Cider House
After a poor start with one of the Pershore office staff (Joe White) we moved to Chloe Faizey whom we cannot fault for her professionalism, cheery nature and customer attitude.
The team at Pershore in the end achieved the result we were looking for on the house as indeed they said they would when we first met Vicki in August 2016.
All in all we are very pleased with the results and to whomever reads this please bear in mind not all Estate Agents are the same.
Colin · 14 February 2017
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsProactive efficient and helpful throughout
We wanted to sell our mothers 3 bedroom chalet bungalow, and the three of us were all at a distance from Pershore so needed to be able to rely on Andrew Grant perhaps more than normal. From the first time we met Vicky it was apparent that she knew exactly what she was doing and that we were in very safe hands. Her valuation was spot on, brochures were produced efficiently and accurately and within a reasonable time an acceptable offer was achieved.
AG's service did not stop at achieving a sale, throughout the process of arranging clearance and dealing with the complications of the sale Vicky and her team were quick with helpful advice and recommendations, and went the extra mile to make the whole process as smooth as possible. We would unhesitatingly recommend them as agents.
David · 12 February 2017
Agent replied · 15 February 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsPersonal Service
Huge thanks to Chloe and also to Jessica who spent some of her day off to show our prospective buyer around the property. Thanks also to the rest of the team for all your hard work and friendly service. It's not been an easy sale with a fairly long chain. We were kept fully informed and felt reassured when one or two hiccups occurred. Thank you for the smiles and laughs along the way.
Christine · 25 July 2017
Agent replied · 4 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View Agentspotential seller
I recently had my house valued by Amy Lewis from Andrew Grant, the Pershore office a few month back. Jessica Holley booked the appointment and was very helpful in organising the market appraisal. They came across very professional, friendly and when I am ready to sell my property I shall definitely be back in contact with themn. Thank you
Pat · 6 September 2017
Agent replied · 13 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsExcellent
We found the team here to be constructive and helpful but we especially single out Chloe Faizey for her objectivity, focus and above all excellent communications. Because of this we came to see her as someone we could call on who was dependable.but at the same time candid, an unusual combination.
Highly commended..
Paul · 30 June 2017
Agent replied · 4 July 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01684 563136, or email malvern@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Malvern Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsExcellent service and staff
While selling my house with Andrew Grant Pershore, I have been met with staff who are dedicated, supportive and very friendly. I would highly recommend them. Amy, Jessica and Chloe have been fantastic!
Sonja · 8 August 2017
Agent replied · 16 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
View AgentsTHIS ALL BODES WELL FOR OUR SALE!
Chloe and Jessica have been superb during the initial stages of our sale. We feel they are both working in our best interest, incredibly positive and always cheerful. A pleasure to deal with.
Gordon · 7 August 2017
Agent replied · 16 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team
★★★★★ 5/5
View AgentsValuing, Marketing & Selling Vectis House
From start to finish Amy, Jessica & Chloe have been very professional in their approach. Communication has been excellent and their friendly and approachable style has been much appreciated throughout the process.
John · 26 July 2017
Agent replied · 4 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 3/5
View AgentsA nightmare.
The whole system needs to change. This policy of not dealing with agents and solicitors further down the line (they only deal with immediate agents and solicitor that are dealing with the sale and the house the vendor is buying. This must change to create a smoother and more professional service.
They need training on the value of solar panels. No mention was made of these to my buyers. Other estate agents make a big issue of this.
Staff should not interfere with completion dates without the guidance of solicitors. They should be throughly aware that all parties are in agreement, otherwise this causes absolute chaos; we had to cancel removal dates on three seperate occasions, risking being charge three separate times for cancellation.
I would very strongly advice them to steer clients looking for a solicitor away from a certain fiirm (they know who they are). The lack of co-operation and chaos caused to us very nearly gave us a breakdown, leading to us nearly dropping out of the sale on two several occasions..
They should co-operate more with the solicitor dealing with sale of one's property. Not doing this leaves one with impression that all their interested in just getting your money.
Andrew Grant is a prominent Tory, he should put pressure on his Party to change the system, so that it runs more smoothly and to the advantage of clients.
Andrew · 10 December 2016
Agent replied · 13 December 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 2/5
View Agentsinitial good service then it fell off a cliff!
Initially very pleased with the experience but once we had an offer on the table the agents became very hard to contact, were very slow in providing updates - if they came back at all and seemed at times to represent their buyer rather than us.
I lost track of the number of times I left a message to get nothing back for days on end.
Very disappointing customer experience especially as my mum who was selling was elderly, anxious and was going through what is acknowledged as a very stressful time
Linden · 22 September 2016
Agent replied · 27 September 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible.
Please contact us on 01386 554031 or email pershore@andrew-grant.co.uk.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 4/5
View AgentsPirton View - November 2015
On market for some time but were regularly contacted by agents to keep us abreast of what was happening. When a sale was eventually achieved the two V's, Vicky and Victoria worked well for us chasing both the chain below and our builders.
John · 11 November 2016
Agent replied · 15 November 2016
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsI have only been with Andrew Grant (Pershore) for a couple of weeks. I have nothing but praise for them. Communication is excellent. Definetly a first class.service. I would definetly recommend to others..
Suzanne · 13 September 2017
Agent replied · 19 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsFriendly, efficient, proactive service with excellent advice and care for sellers.
Excellent service and advice during pre sale review and photography of the property.
Very good negotiation skills.
Proactive during post offer period with good contact.
Consistently good and friendly.
Clare · 3 August 2017
Agent replied · 15 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsPleasantly professional
Fantastic help, only been a couple of weeks and have had an offer on the table already. Always give me feedback and suggestions
Samantha · 25 July 2017
Agent replied · 4 August 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
★★★★★ 5/5
View AgentsLovely service and very friendly
Very friendly service kept us well informed on everything couldn't ask for more
Melanie · 31 August 2017
Agent replied · 13 September 2017
Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service.
If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01386 554031, or email pershore@andrew-grant.co.uk
Many thanks again from all at Andrew Grant Pershore Branch.
Kind regards,
Andrew Grant Customer Support Team.
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