Andrew Grant reviews from buyers

★★★★★ 5/5

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Friendly and professional. By far the best in the area

Having looked for the right property on and off for around 2 years, we had as you can imagine, met and dealt with a fair few different agents in the area. We eventually ended up finding a property with Andrew Grant and bothJessica and Chloe could not have been more helpful. Throughout the whole process from viewing to completion, it was a real breath of fresh air dealing with an agent that was friendly, highly efficient and genuinely had our interests at heart. I cannot recommend Andrew Grant in Pershore enough!

Lee · 22 January 2018

★★★★★ 5/5

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Excellent Service

We recently purchased a repossession property through Andrew Grant in Pershore. The whole process took 11 weeks from offer acceptance to completion with the property needing to remain on the market for the majority of that time. The team at Andrew Grant, and in particular Jessica Holley, worked tirelessly to move the purchase forward, despite numerous delays by the sellers in possession. Jessica's positive and tenacious attitude in the face of constant setbacks really helped us to stay the course and we cannot thank her enough.

David · 26 July 2017

★★★★★ 5/5

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Vicky Gowenlock ( the selling agent)

Vicky certainly went that extra mile when it came to selling our house to us. She was extremely knowledgeable, consistently helpful, with a warm and friendly approach. She constantly strived to to keep the sale moving along in a professional and very determined manner. Thanks to Vicky we are now very thankful and settled in our new home.

Elaine · 13 November 2016

★★★★★ 5/5

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Friendly, professional service

This has been our first experience dealing with the staff at Andrew Grant Pershore and we cannot fault them. We are currently purchasing a property on their books and they have gone out of their way to help us. Ok....some might say that it is their interest to assist potential purchasers but we have dealt with quite a few estate agencies in our house search (including one very iffy one in Evesham!) and the staff at Andrew Grant Pershore are head and shoulders above the rest.

Barry · 25 July 2017

★★★★★ 1/5

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Bad review

Buying a house should be a happy, wonderful time. Unfortunately this was not the case. From the start we were dealing with people who lied to us and deceived us. My husband and I put an offer in on a house in Feb 2016, we were advised the client wanted this done ASAP and was prepared to move into rented accommodation. 5 months down the line, we had paid for the searches etc and everything else that comes with buying a house, We were constantly being told that the client was looking into rented accommodation. after 5 and a half months of this mess we then got a call from our solicitor to state that the vendor was pulling out of the sale!! it broke us. We were living out if boxes. It took all our strength to even consider looking again, but after a week we did. We spoke to the agents and explained that this time we were not going to be messed around. we found a property and still reeling from the experience that we had just been through, we arranged a viewing. I should have run away when I asked the agent who was showing us around questions about the property, we got told "oh I don't know I'm just here to show you around". HE KNEW NOTHING ABOUT THE PROPERTY!!!! we may as well have looked by ourselves. Because there was nothing else in our price range, we put in an offer. It was declined, they said if we offered £1000 more they would accept and said this was to be completed be end of August, so we agreed. once again we were told the vendors were prepared to move into rented accommodation. August came and went, every day on the phone to both solicitors and estate agents. The agents were useless in giving us information, We were then told we were now in a chain and could be here for sometime!!!!!! I was ready for pulling out after being lied to!!! WE FINALLY COMPLETED 25TH NOVEMBER!!!!3 months after being told this needed to be done by August. When we were told things were ready on the Friday we were also told that we had a voucher to collect for our troubles. We were told this could be used to help with xmas or buy something for the house. So we get there and are handed our key and a £20 voucher!!!! £20, what the heck am I going to buy for £20 from Next?? So i suppose you now want a review. well my review is this. You put into place a contract that a vendor needs to sign to say that they will move into rented. TWICE we were told this and TWICE we were lied to by YOU. We have spoken to both vendors who have stipulated that they had no intention of moving into rented accommodation. £20 was not enough of a compensation token. Thank you

Nicki · 15 December 2016

★★★★★ 5/5

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Great Service

I walked into the Pershore office a few months ago and came across Jessica who was very helpful. She put me in touch with a company who had helped me sort out my mortgage, she was very helpful in explaining the sales process, especially with being a first time buyer.

Anonymous · 31 August 2017

★★★★★ 5/5

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Calm, friendly, plesant and a;ways on the ball

Jessica Holley has battled against solicitors who are often not up to speed with the transactions required in todays market. She has pushed for the completion of the sale and has met delay after delay. Jessica has always kept us informed as to the latest situation.

David · 3 December 2017

★★★★★ 5/5

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Excellent service

Vicky has provided a professional and consistently helpful service. She has kept us calm and most importantly informed throughout the process. This is something the estate agent handling the sale of our house failed to do. We would definitely recommend this branch and Vicky in particular.

Sarah · 22 November 2016

★★★★★ 4/5

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Very helpful, did what they needed to do without pestering

The staff here are a 100% improvement on the past. All are polite, helpful and keen to get the job done right without pestering. Also very professional. I would recommend the Pershore office to anyone

David · 19 April 2016