Trusted Agent profile · Penryn

Smart Estate Agent Penryn reviews

4.8

★★★★★ Excellent

733 reviews across 3 platforms

Swingbridge House Anchor, Quay Hill, Penryn, TR10 8GU

Smart Estate Agent's office in Penryn, at Swingbridge House Anchor, is rated 4.8 out of 5 across 733 reviews on three platforms, including 171 Google reviews rated 4.9.

Google logo

4.9 / 5

171

Reviews on Google

This office

Facebook logo

3.8 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

552

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Penryn office, from every platform, shown as written. First names only.

5/5

Trustpilot

Met Josh for a viewing today

Met Josh for a viewing today. Very professional and answered all my questions. It wasn’t quite right for me once I looked at it, but a good viewing all the same. Thanks Josh!

Bunny · 15 September 2022

5/5

Trustpilot

Smart Estate Agents I can’t fault them

I have been renting my 3 properties with them for two years now and can’t fault them. Katy and Adam are fantastic, Adam even went and cleaned up the rubbish from the street when my tenants left the rubbish bins on the street before leaving and the seagulls had a field day.

Suzie · 2 September 2024

5/5

Trustpilot

Jack is a nice person

Jack is a nice person, seriously committed to his job. He showed up on time and gave all the explanations required. I would recommend Jack also because his kindness. Thank you Jack!!!

Livio · 17 October 2022

5/5

Trustpilot

Jack was incredible from start to…

Jack was incredible from start to finish. Nothing was ever too much... he answered all of our questions and made the process seamless. Honestly the best experience with a letting agent we've ever had!

AJ · 13 July 2022

5/5

Google

Kate Ellery, Adam Cowey and Jenni Wells have all been very helpful to get us on our feet and understand how renting and billing works and what is and isn’t included. They are very quick at responding when or if we have enquiries and have been a massive help overall!

Takuma · 24 September 2024

5/5

Trustpilot

Great Viewing with Professional Staff

Carly and Emily were wonderful and made it a superb viewing experience for me. They were very professional in answering all my questions.

Ayodele · 19 July 2023

5/5

Trustpilot

Smart have been great and informative

Smart have been great and informative. Jack has shown us around 2 properties and was always friendly and professional. Jack has been very quick in his communication to us which we have appreciated.

Rebecca · 10 August 2022

5/5

Trustpilot

Jack is very helpful

Jack was very helpful and patient with all our questions. He was very knowledgable about the property. Also he was flexible and accomodating because he was able to meet with us on a short notice.

Apollo · 28 April 2022

5/5

Trustpilot

A pleasure dealing with Kay and the…

A pleasure dealing with Kay and the team at Smart Estate Falmouth / Penryn. Professional, efficient and thorough at every stage.

Tom · 29 August 2023

1/5

Trustpilot

Very poor communication

I am currently a tenant in a property managed by Smart estate agents. I currently have an issue with the drain on the bath. It has now been over a week with having to shower while standing in grey water and emptying as much water as I can with a saucepan into the sink.I have chased Smarts for an update but my emails have been unanswered and no information has been added to the app that you have to use for maintenance issues

Chris · 6 September 2022

5/5

Google

Adam was on time, very pleasant greeting, easy property to show, in excellent condition, all questions answered in easygoing manner, faultlessl.

Stephen · 22 August 2023

5/5

Trustpilot

Smart came highly recommended to me by…

Smart came highly recommended to me by 2 different people. Emily and Lisa were a pleasure to work with. All you could need from an estate agent... Down to earth, great communication, highly efficient and always communicating feedback and advice. I wouldn’t hesitate in recommending them to others.

Phil · 2 August 2018

5/5

Trustpilot

Amy was really helpful when I enquired…

Amy was really helpful when I enquired about a property. She gave me all the information I needed to help find the correct property.

Cameron · 22 May 2023

5/5

Trustpilot

Thank you …

Thank you to Amy at SMART for helping me to find somewhere to rent in the Exeter area. Great communication throughout and really helpful.

Carrie · 22 May 2023

5/5

Trustpilot

Fantastic service from start to finish…

Fantastic service from start to finish of the process. A big thank you to Lisa for all of her hard work and keeping us regularly informed. You’ve been amazing! We would highly recommend you to others.

Kate · 26 January 2022

5/5

Trustpilot

Amelia has been brilliant

Amelia has been brilliant, being there for me anytime and helping me with sale and purchase of my home and new home. I can’t thank her and the team enough

Aricka · 22 October 2022

5/5

Google

Kate and her team have been really helpful and its all been a really pleasant and easy experience

Ben · 21 October 2023

5/5

Trustpilot

Best estate agents iv come across in…

Best estate agents iv come across in torbay and iv used the majority. Everything is done prompt and to excellent standards!! Never struggle to get a response or get into contact with someone. Great service. Thumbs up to Adam who has been a lifesaver for us moving house!

Alice · 28 February 2018

5/5

Google

Kate Ellery and Adam Cowey were both amazingly helpful. I would highly recommend both them and SMART estate agents.

Mason · 21 September 2023

5/5

Trustpilot

Perfect service

Jack was very helpful when showing us around the property and gave me and my partner help regarding the income affordability with homes and didn’t make us feel rushed throughout the viewing

Sam · 21 July 2022

5/5

Trustpilot

Professional Service.

Warm, friendly, honest, trustworthy, excellent, dedicated, good value are just some of the words you may use to describe Smart Estate agents. Lisa is a credit to the company, she was professional through out and kept us informed and updated through the whole process. Please to deal with.

Mr · 21 December 2017

5/5

Trustpilot

Emily has been so helpful and…

Emily has been so helpful and professional from day one,she has made sure I knew everything that was happening and the property was rented out very quickly. I am extremely happy and glad I chose smart Estate Agent and would definitely use them again.

Samantha · 18 February 2020

5/5

Trustpilot

Honest & professional

They are an honest, professional and fair agent. All communication was friendly and helpful, and Sophie went above and beyond to help me out.

S · 25 April 2023

5/5

Trustpilot

Honest & professional

They are an honest, professional and fair agent. All communication was friendly and helpful, and Sophie went above and beyond to help me out.

Suzanne · 25 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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