Trusted Agent profile · Penryn
★★★★★
733 reviews across 3 platforms
Swingbridge House Anchor, Quay Hill, Penryn, TR10 8GU
Smart Estate Agent's office in Penryn, at Swingbridge House Anchor, is rated 4.8 out of 5 across 733 reviews on three platforms, including 171 Google reviews rated 4.9.
171
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
552
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Smart Estate Agent hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penryn.
Every review we hold for the Penryn office, from every platform, shown as written. First names only.
5/5
Trustpilotbest estate agent we applied through
Way better experience than with any of the other estate agents we applied through. Mr Ottaway, who organised a viewing for my partner and I, was always super quick to respond, made a special exception for digital viewing, and just generally made the process of applying less stressy with how organised and helpful he was. Was really great.
5/5
GoogleThe agency has been a big help with any queries and questions about the property and has made the moving in very easy.
5/5
TrustpilotJack was nice and helpful he answered…
Jack was nice and helpful he answered all the questions we asked
4/5
TrustpilotGood and Supportive Service
Overall the viewing was great, the estate agent was helpful and informative to the questions asked. It left me with a good impression of the estate.I would've given this 5 stars but not all information was given at the time such as exact payment for the bills, however, the estate agent was mindful not to give incorrect estimates which I appreciated.
5/5
TrustpilotExcellent highly recommended
Adam was extremely helpful. Very professional Thank you so much for all your help will be recommending Adam and smart estate agents to friends and family
5/5
TrustpilotGreat team always really helpful…
Great team always really helpful especially Charlie always going the extra mile to deal with and problems we have thank you guys
5/5
TrustpilotGreat experience
Great experience so far. I met Josh on the day of the viewing. We were all about 15 minutes ahead of the appointment time. Had a view of the property and received every necessary information regarding the property and concerning the application process. I have received adequate assistance through to the point were my referencing has just been accepted.
5/5
TrustpilotManagement of my property
From a Landlord's perspective Kay and Poppy-Mae have been outstanding in all aspects of the letting and management of my property.
5/5
TrustpilotFantastic House Sale Experience
We recently sold our property with Smart Estate Agent. The whole team were fantastic with the initial valuation provided by Heba and viewings led by Lisa and Amelia. They kept us updated throughout the whole process and nothing was too much trouble. Would highly recommend!
5/5
TrustpilotSmart Estate Agents 5 star service
Smart Estate Agents have managed two properties for me and I feel that I can trust them to act on my behalf - they go to great lengths to alert me to any problems, but also to sort them out. I would be happy to recommend Smart Estate Agents, I would like to mention in particular Jo and Doug who I have depended upon when I have not been available.
5/5
TrustpilotCharlie was great and made the…
Charlie was great and made the viewing/move in process as easy as possible.
5/5
TrustpilotGreat service
Smart estate agents manage a few of our properties and I find them to be very good at keeping me informed of any issues that arise. Nina in particular is always on hand for any questions I might have and has even helped me find cleaners / maintenance contractors for unrelated properties - great service, above and beyond.
5/5
TrustpilotJosh was really helpful and explained…
Josh was really helpful and explained everything clearly
5/5
TrustpilotProperty has been managed very well
Property has been managed very well. A couple of rental document renewal errors were rectified very quickly and so they have provided a good service.
5/5
GoogleWe recently started renting a property through Smart and so far Kate Ellery, Jenni Wells and Adam Cowey have been great.
5/5
TrustpilotExtremely happy with our experience
Extremely happy with our experience, from the start the company were very helpful and easy to contact. They kept us informed of how things were going along the way and got back to us within a timely fashion when we had any questions. The people we dealt with were very helpful, professional and very polite.
5/5
TrustpilotEmily perfectly balances a professional…
Emily perfectly balances a professional yet friendly approach to the management of our properties. Not only does she make sure that our properties are always tenanted but she also makes sure that they are maintained to a high standard so satisfy both our tenants as well as the relevant legislation. We would recommend her to anyone looking for a property manager.
5/5
TrustpilotCharlie is a Legend and deserves 10…
Charlie is a Legend and deserves 10 Stars not 5 !!!
5/5
TrustpilotAGENT REVIEW
JACK IS COOL. I THOUGHT HE WAS WELL INFORMED ON THE PROPERTY AND KNEW HIS STUFF. HE DEMONSTRATED TO BE A PROBLEM SOLVER WHEN I WAS LOST AND HE WENT TO THE ROAD TO LOOK OUT FOR ME- INSTEAD OF JUST GIVING ME INSTRUCTION OVER THE PHONE. I LIKED THAT. OVER ALL. A FRIENDLY PERSONALITY. NICE PERSON.
5/5
TrustpilotReview
Adam was absolutely fantastic, nothing but helpful attentive and I wouldn’t want to use any other company. I would and do definitely recommend Smart.
1/5
TrustpilotDo not deal with these estate agents
Do not deal with these estate agents. I thought I was buying a property but, without warning, they went behind my back and sold to someone else. I would have given zero stars, but this is not possible.
5/5
TrustpilotExcellent service from Emily
Excellent service from Emily, kept us informed throughout the purchase, quick to respond to telephone calls. A pleasure to deal with.Thank you Emily.
5/5
TrustpilotJack was helpful and super responsive…
Jack was helpful and super responsive when applying for our property.
5/5
TrustpilotExcellent service
Excellent service, competent and reliable. would recommend Lisa and her team to everyone looking to move to or around Exeter.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Smart Estate Agent hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Penryn.
