5/5
TrustpilotGreat Comms
Emily has been great managing my flat. Her communication is fab and she has been really proactive in finding new tenants quickly.
Trusted Agent profile · Penryn
Smart Estate Agent Penryn reviews
★★★★★
733 reviews across 3 platforms
Swingbridge House Anchor, Quay Hill, Penryn, TR10 8GU
Smart Estate Agent's office in Penryn, at Swingbridge House Anchor, is rated 4.8 out of 5 across 733 reviews on three platforms, including 171 Google reviews rated 4.9.
171
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
552
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Penryn office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotLet in Carnon Downs
Sammy made our move as seamless as possible. Would highly recommend her.
5/5
TrustpilotMegan was very friendly and…
Megan was very friendly and knowledgeable during my viewing and application, she is an asset to the team.
5/5
TrustpilotJack has been really helpful and…
Jack has been really helpful and answered all my questions as a new tenant, thanks for the excellent service
5/5
TrustpilotHighly recommend. 5* service
Highly recommend. Was able to ask as many questions as I needed and had all the answers I needed. Very helpful and friendly. Brilliant service. Will definitely use again. 5* service. Thank you Adam.
5/5
TrustpilotGreat service
Great service, always available at the end of the telephone. Lisa was superb in getting us a good price for our property, and always willing to help throughout the selling process. Would definitely recommend.
5/5
TrustpilotSmart are good!
I sold my flat in Exeter via Smart. Lisa Williams was excellent throughout.
5/5
TrustpilotLisa was fabulous from start to finish
Lisa was fabulous from start to finish, as were all the team.Professional yet friendly and went above and beyond.I couldn't be happier.
5/5
TrustpilotJosh was great !
Josh was great in answering all my questions and assisting us through the rental process.
5/5
TrustpilotVery pleasant to deal with an…
Lisa Williams is very pleasant to deal with and is an incredibly proactive agent. She is more than willing to assist solicitors when a little chasing is needed. She definately earns her commission!
5/5
TrustpilotJosh was very professional and was able…
Josh was very professional and was able to answer all questions about the property confidently.
5/5
TrustpilotExcellent service
As landlords we have had excellent service from Smart Estate Agents. Kay and Poppy-Mae have sorted any problems that have cropped up with our tenants, promptly and efficiently.
5/5
FacebookGreat visit by Sam today, professional , polite, friendly, Subject matter expert who gave us sound advice and guidance would fully recommend.
Agent replied · 22 October 2025
Thanks Martyn!
5/5
TrustpilotNatasha has been great
Natasha has been great. Proactive at chasing the developers and keeping us and the tenants in the loop.Thanks!
5/5
GoogleWe have found the moving experience with Smart to be a good one. We like that all our forms etc are in an online portal and found staff to be personable and approachable.
5/5
TrustpilotNatalie at smart agents is the most…
Natalie at smart agents is the most helpful approachable and diligent agent I have ever used. All the team are excellent but Natalie has been exceptional for us and our teething problems!
5/5
TrustpilotI have now used Smart Estate Agents …
I have now used Smart Estate Agents twice, the first time I used them was to sell a four bedroomed house, and as I had not dealt with them before I choose to pay on completion which cost more but made me feel protected. I should of course opted for the up front fee and saved even more money. They have now just sold another property for me which I paid for up front with no worries at all. They sold this very quickly but due to a legal delay this sale fell through, but they quickly sold it again at no extra fee. Excellent service 5 Star.
5/5
TrustpilotExcellent service and great staff
We are very pleased, everything went very quickly, express communication, very nice and professional customer service. Thank you Natasha
5/5
TrustpilotNatasha is fantastic
Natasha is fantastic, she’s so lovely on the phone and always sorts any issues really fast :)
5/5
TrustpilotViewing with Chloe
We had a viewing with Chloe and it was Great! She was extremely professional and competently cleared all doubts and questions about the property, area, council etc. Followed up on our queries and is still helping us find the most suitable property. Even our 5 year old was singing her praise!! 🤩😊
5/5
TrustpilotJack was very friendly and quick to…
Jack was very friendly and quick to answer any questions we had, it was a great viewing.
5/5
TrustpilotJack has been extremely helpful and…
Jack has been extremely helpful and friendly during our whole application experience:)
5/5
TrustpilotSmart estate agent are excellent
Smart estate agent are excellent - approachable & professional. Would definitely use them again. Have had no problem selling my house with them. All the team are great - especially Lisa
5/5
TrustpilotCottey Crescent
Smart estate agents have been brilliant in buying our property, especially Emily who has been extremely helpful and made the entire process far less stressful. I couldn’t recommend them enough
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
