5/5
View AgentsFIRST VIEW OF POTENTIAL PROPERTIES
Harry Great gut. Knoledgablevand understood my needs. Will buy if my house is sold soon
Trusted Agent profile · Pembroke, Wales
Verified
FBM Pembroke reviews
★★★★★
344 reviews across 4 platforms
45-47 Main Street, Pembroke, Wales, SA71 4JS
Part of FBM, see every office.
FBM's office in Pembroke, Wales, at 45-47 Main Street, is rated 4.7 out of 5 across 344 reviews on four platforms, including 254 Google reviews rated 4.7.
254
Reviews on Google
This office
34
Reviews on Facebook
This office
2
Reviews on Yell
This office
54
Reviews on View Agents
This office
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers16 reviews
I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on ...Read all 16 from sellers
Buyers35 reviews
Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time ...Read all 35 from buyers
Landlords1 review
Anwen is a fantastic agent and communicates well. She always shows initiative and works in the interest of the seller as well as catering for potential buyers ...Read the review from landlords
Tenants1 review
Rebecca was super helpful and friendly. She answered all our questions and booked us in for more viewings ! Thank youRead the review from tenants
About FBM Pembroke
Founded in 1833, FBM Estate and Lettings Agents started life under the famous Frank B Mason, and has continued to be a family-run business to this day. FBM are one of Pembrokeshire’s leading estate and letting agents. Privately owned, our independence means we have drive and tenacity that your average estate agent may not. This has helped us to become the multi award-winning company we are today, boasting offices in the county’s principal towns of Tenby, Haverfordwest, Milford Haven and Pembroke. We get your property seen. We ensure a high profile digital presence including key social media platforms, Google, and on multiple sales platforms including the market leader, Zoopla. You’re in safe hands with FBM.
Reviews
Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
View Agents5/5
View Agents12 Angle
Very good service indeed ,
3.5/5
View AgentsAgent review
A very pleasant lady who assisted us in the viewing.
3.4/5
View AgentsViewing
Viewing on time, honest and knowledgeable. Answered most questioned I had. Left one star because they are n/a
5/5
GoogleOutstanding, Going above and beyond to help, cannot thank them enough for what they have done towards helping my elderly mum's move to her new home
Agent replied · 26 June 2026
Thanks for the review ... hope she will be happy in her new home x
5/5
GoogleGreat experience with Anwen. Very knowledgeable and just super friendly and professional
5/5
View AgentsHighly recommend
Great service. staff really helpful and professional. Excellent communication along the whole process.
5/5
GoogleA very pleasant and professional estate agent. My queries were always answered and addressed, even if the designated person dealing was away. I was updated and there was good communication between my selling estate agent and FBM. More …
Agent replied · 18 March 2026
Dear Richard, thank you very much for the positive review. Charlotte @ FBM Lettings
5/5
GoogleAnwen delivered a 5 star service throughout, from our initial viewing in which she was very helpful and knowledgeable, to the subsequent purchase helping ensure we got it over the line as quickly as possible, and then the sale of our old …
5/5
GoogleWe cannot fault the service we were given by Anwen. She was everything we'd want in an estate agent: relaxed, genuine and friendly but with all the necessary info on the property and the local area at her fingertips. Made some great …
5/5
GoogleExcellent viewing today, lovely agent who was very helpful and informative.
5/5
View AgentsViewing
Had two viewings with Donna, very knowledgeable and informed
5/5
GoogleFrom start to finish they made the selling of a late family members property as easy as possible. Many, many thanks.
Agent replied · 26 June 2026
Pleasure Lorraine much love to you all
5/5
View AgentsMy viewing with Anwen
Very knowledgeable about the area which was an enormous help. Knew where transport links and walks were.
5/5
GoogleThey're experts in residential sales. They don't do lettings.
Agent replied · 26 June 2026
Thanks Omosanya
5/5
GoogleFrom start to finish a very professional approach.We were very pleased with the price obtained for our parent's bungalow.
Agent replied · 26 June 2026
Thanks Maggie ... hope you are all able to rest now x
5/5
GoogleGood agentsy. Lovely people. 😍 …
5/5
GoogleNot that I'm planning on moving house again very soon ...... but would not use anywhere else.
Agent replied · 26 June 2026
Thank you Ang - lets get you moved !!
5/5
GoogleReally friendly and helpful.
5/5
GoogleVery helpful and knowledgeable.
5/5
GoogleFriendly and professional.
1/5
GoogleWe shall NEVER use FBM again. Viewed a property in view of renting. Asked the agent showing us around if the property suffers with damp, mould, etc... Told 'No'. …
Agent replied · 14 October 2023
Thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please could you contact me at charlottel@fbmlettings.co.uk or call our me at 01834 849 295? We’ll work with you to resolve any issues as quickly as possible. Charlotte @ FBM Lettings
5/5
View AgentsProfessional
Very professional and helpful
5/5
GoogleFBM were very supportive during our property viewing
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about FBM Pembroke
What do sellers say about FBM Pembroke?
16 reviews from sellers, rated 4.8 out of 5 on average. For example, Josephine wrote: "I’m absolutely blown away by the service so far. The team at FBM have been fabulous from start to finish. They’ve been professional, friendly and always on ..."
What do buyers say about FBM Pembroke?
35 reviews from buyers, rated 4.9 out of 5 on average. For example, Sue wrote: "Melissa is our Estate Agent at FBM in Pembroke Wales. I have been property searching over sometime, & my property should be ready to market in 2 weeks time ..."
