Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
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5/5
GoogleWe have known about Robinson Reade for a while now, and decided to use them to sell our property.
We loved the video of the property, created by Jane.
Every action done by RR has been done with a jovial and friendly attitude.
When a problem occurred further back in the chain, I visited the main branch to find Donetta actually on the phone, trying to chase up various people, to gain a resolution to the issue.
Nothing has been too much trouble for them!
Pete Β· 2 December 2023
Agent replied Β· 1 January 2024
Thank you so much Pete & Tracy.
I know there were some highs and lows over the last few months, so thank you for your patience. Donetta has certainly topped up her understanding of the Scottish house selling process due to your buyers' troubles along the way!
Jane
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5/5
TrustpilotSale of our property
We have known about Robinson Reade for a while now, and decided to use them to sell our property.We loved the video of the property, created by Jane. Every action done by RR has been done with a jovial and friendly attitude. When a problem occurred further back in the chain, I visited the main branch to find Donetta actually on the phone, trying to chase up various people, to gain a resolution to the issue. Nothing has been too much trouble for them!
Pete Β· 5 November 2023
Agent replied Β· 25 November 2023
Thank you so much Pete & Tracy. I know there were some highs and lows over the last few months, so thank you for your patience. Donetta has certainly topped up her understanding of the Scottish house selling process due to your buyers' troubles along the way! Jane
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5/5
GoogleCraig was super helpful, non pushy and explained the process to us clearly. Great agency to use and wouldn't hesitate to again.
Clare Β· 14 August 2025
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5/5
GoogleWe bought our new house through Robinson Reade and they have been fantastic.
Weβve kept up to date with any progress and they are happy to answer any questions we had.
Special mention to Donetta who managed to keep our cool and talk through any issues we had.
Would definitely recommendPositiveResponsiveness, Quality, Professionalism
Danny Β· 25 August 2021
Agent replied Β· 28 May 2023
Thank you Danny. Donetta, our full time sale progressor is definitely worth her weight in gold! Good luck in your new home. Jane
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5/5
TrustpilotMy experience was great because of theβ¦people who helped me
My experience was great because of the people who helped me. These were Craig, Emma and Louise .
Merlyn Β· 18 September 2025
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5/5
GoogleExceptional service from start to finish. All who dealt with my case were friendly, professional, and extremely helpful. Whenever I visited their branch there was a warm, friendly atmosphere. My initial contact was with Emma who was quick and professional in their communication, followed by Sharyn who showed me around the property and made me feel at ease and comfortable, offering all the information I asked for. As the process went on I was mainly in contact with Jane, and in particular, Donetta. Both of whom were extremely helpful and competent, and where my solicitor failed, Donetta stepped in to put my mind at rest and to offer all the information that was available, and to help me with a detailed, step by step walkthrough of stressful parts of the sale, accompanied by a brilliant sense of humour. I have dealt with many estate agents over the years, none of which come close to the level of service I received here. Thank you all very much
Dan Β· 24 September 2023
Agent replied Β· 1 October 2023
Thank you Dan, we wish you all the best in your new home.
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5/5
GoogleRobinson Reade provides EXCELLENT professional service. They are quick to respond to needs and provide info required. We have dealt with Megan, Emma and Bryony when leasing a property and these ladies have been so helpful, friendly and efficient at all times. We highly recommend working with them. They are also ethical in everything they do.
Sandra Β· 28 May 2020
Agent replied Β· 28 May 2023
Sandra thank you for your positive review. Praise like this is very welcome and motivational for the team. Jane
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5/5
TrustpilotThe best!
From the beginning to the end they were very involved with selling our house. They were extremely helpful and always available to answer questions even though we were based abroad.
Brett Β· 1 July 2026
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5/5
TrustpilotGreat service
Jane and her team were brilliant from start to finish. In particular Donetta was so helpful and really went out of her way when waiting to move. Photos were great and I didnβt feel there was any pressure and I felt in control at each step with the teams help.
Louise Β· 12 August 2021
Agent replied Β· 6 July 2023
Thank you Louise, I think the 360degree tour of your house was one of our most viewed ever! I hope you are enjoing life in your new home. Jane
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5/5
TrustpilotVery helpful
Very helpful. Arranged multiple visits and changes of plan promptly and with no fuss. Stayed in touch and seemed genuinely interested. Many thanks to the team.
Anne Β· 18 July 2026
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5/5
GoogleWe have both bought and sold with Robinson Reade and whole heartedly recommend them. They are very down to earth and straight forward which is a breath of fresh air compared to many other estate agents. They back up what they say with excellent sales progression. Start to finish they were excellent. Thank you very much Jane, Donetta, Emma and the rest of the team
David Β· 26 May 2024
Agent replied Β· 24 August 2024
Thank you David, I'm so pleased that we were able to help you and your family with your big move. Best wishes and good luck in your new home :-)
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5/5
TrustpilotSimply the best!
Having previously rented through (and been impressed by) Robinson Reade when I first moved to the area, I knew I would instruct them when it was time to sell my house. Everything from the initial valuation meeting, to superb online marketing and through to emotional and practical support during the offer and sales process is five star...these ladies give estate agents a good name! They secured a full asking price offer within a few days of going live on Right Move. When the buyers pulled out after Xmas (π€¨) they secured another full asking price...and cash...offer within a day! I wouldnβt hesitate to recommend Robinson Reade - Iβm only sad Iβm moving out of the area so wonβt be able to use them next time! Thank you to Jane and all the team...from the bottom of my heart π€
Alison Β· 27 March 2021
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5/5
TrustpilotThis is the 2nd time using Robinsonβ¦
This is the 2nd time using Robinson Reade as I knew the level of service I would be getting. I could not wish for a more positive experience. The team are professional, helpful, kind, funny, and really on the ball. I felt completely safe and assured that the process was being handled, and with good reason. They made a stressful situation enjoyable. Would wholeheartedly recommend :)
D.stevens Β· 8 July 2025
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5/5
TrustpilotFrom day 1 Jane and Donetta wereβ¦
From day 1 Jane and Donetta were fantastic, they communicated very clearly and regularly, managed the process fantastically and were always available to answer any questions and also sold the property very quickly.I have dealt with numerous estate agents and would without doubt say they have been the best by a very long way.
Chris Β· 7 December 2023
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5/5
TrustpilotI'm a landlord and use Robinson Readeβ¦
I'm a landlord and use Robinson Reade as agents to manage my B2Ls. Most of the time, the houses tick over with little intervention, but sometimes - particularly when changing to new tenants - there is much to do. I've used RR for over 10 years now. When interventions are needed, they are quick, efficient and professional. They have a variety of tradesmen who are responsive, competent and charge reasonable rates. We've had a particularly good experience just before Christmas this year (2024) where RR found/turned around tenants in record time. Their advice throughout was first class.
RICHARD Β· 22 December 2024
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5/5
TrustpilotBrilliant customer service
Donetta was amazing and always kept us up to date on what was happening in our chain. Their service was amazing and we could not fault them.
Stacie Β· 13 February 2025
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5/5
TrustpilotAll members of the Robinson Reade teamβ¦
All members of the Robinson Reade team were really understanding with us where we were unexperienced first time buyers. The 2 people (Phillippa and Sharyn) that showed us around the property were really positive and upbeat and answered questions we had. That then leads us onto Donetta, the lady that dealt with the purchase. She was amazing from start to finish, always brightening up your day whenever you had a phone call with her and would always answer any questions we had. She went far and beyond to get the purchase completed in good timing and did everything she could to help us. We would absolutely have dealings with Robinson Reade again.
Stuart Β· 12 December 2022
Agent replied Β· 6 July 2023
Thank you Stuart, wishing a wonderful first Christmas in your new home.
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5/5
TrustpilotBest Agents in the Park Gate area
All the team at Robinson Reade are very professional and have got a lot of experience in the local area and gave us a lot of advice on how to sell our house. The pricing was very accurate. I would definitely recommend using this agent. My only regret is that I did not use Robinson Reade when I first put the house on the market. This would have saved me a lot of time and stress.
P Β· 8 January 2025
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5/5
GoogleGreat team - professional and proactive. As a buyer of a property, we didn't choose Robinson Reade, but were thankful to have them for every step, especially Donetta who skilfully marched the entire chain along!
Matthew Β· 2 July 2022
Agent replied Β· 28 May 2023
Thank you Matthew, I hope that you are settling in to your new home and enjoying life in Warsash.
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5/5
GoogleExcellent service ..First time I have used them Fabby service I cannot fault Donnetta what a professional lady. Everybody is so professional, and my sale and purchase were completed with me not having to sweat
Peter Β· 28 May 2022
Agent replied Β· 28 May 2023
Thank you Peter
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5/5
TrustpilotExcellent communication throughout theβ¦
Excellent communication throughout the process, from viewings to completion. Was kept in the loop all the time and process was seamless. Felt a valued customer
Ms Β· 2 February 2025
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5/5
TrustpilotEasy move - great service
Well, that was made way easier than I thought.
Perry Β· 4 September 2026
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5/5
GoogleExceptional service from Donetta and the team. Went above and beyond.
Robert Β· 14 July 2025
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5/5
GoogleI purchased a property through these guys and they were incredible. If not for Donetta I am not convinced the chain would have stayed complete.
I'll definitely be using them again if and when we move on. Good job ladies, I'd recommend you to anyone I like!
Graham Β· 30 October 2024
Agent replied Β· 28 May 2023
Thank you Graham, I hope you've settled in well and are looking forward to your first Christmas in your new home, Jane
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.