Robinson Reade Park Gate reviews

★★★★★ 1/5

Google

Clearly having a sticker across my letter box saying no flyers or junk mail, it is a simple instruction to follow which you obviously felt the need to ignore. 😡 …

Davidscottlee · 31 March 2026

★★★★★ 5/5

Trustpilot

As a first time buyer I was unsure of…

As a first time buyer I was unsure of the process of buying. But from start to finish I was kept informed about what was going on with updates and helpful information, I highly recommend Robinson and reade

James · 22 September 2026

★★★★★ 5/5

Google

Molly, Donetta and the whole team have been absolutely amazing! Molly recommended a property to us, and it was perfect. Molly, Donetta and the whole team have been so friendly, and an absolute pleasure to work with. They kept us up to date the whole time - and we wouldn't want to go anywhere else if we purchased again in the future. We can say with our whole hearts that this team cares, and made the experience great. All the best, Charlotte & Jack (the Disney nerds!)

Charlotte · 30 September 2024

★★★★★ 5/5

Trustpilot

Five stars

We have been very pleased with all members of the team for their professional and helpful advice on the phone or in person. Always kept up to date with information to put our minds at rest with any issues. Thoroughly recommend Robinson Reade . Many thanks.

TERRY · 23 July 2026

★★★★★ 5/5

Trustpilot

Best Estate Agent I've ever dealt with

Huge thanks to Emma in sales and Donetta who managed the sale. I can't recommend Robinson Reade highly enough. I viewed a lot of properties with other agents and they were next to useless. Turning up without keys, not having any of the information I needed. I'm not sure how you can sell a property without knowing basic details like parking and service charges. But Robinson Reade were a breath of fresh air, they actually called me immediately when a property I was interested in became available (I had contacted them only once and left my details with them months before). Emma was at the property for the viewing early to greet me, I had a lot of questions and she had ALL the answers. Prepared in every way. Thats how you sell a property. Once an offer had been accepted, Donetta arranged everything, sorted all of the paperwork, explained everything very clearly and made sure myself and the vendor knew exactly what was happening, and when. Communication and customer service were perfect. I never had to chase Robinson Reade to do anything, they were always on top of everything, from first contact to handing over the keys. If you have a property to sell - choose Robinson Reade. If you are looking to buy, you better hope the seller of your dream home chose Robinson Reade :)

Paul · 21 November 2023

★★★★★ 5/5

Trustpilot

Robinson Reade

Robinson Reade sold our flat very quickly. Good marketing material and a video was used to help. Once we received an offer, Robinson Reade chased everything and kept their finger on the pulse throughout the whole process. Special mention to Donetta, who took the time to go through lots of paperwork with me and explain everything and helped me collate everything that our solicitor needed.

Tina · 16 August 2024

★★★★★ 5/5

Google

Robinson Reade sold my house for me in Locks Heath. The whole team were outstanding & continually kept me up to date at all times. They set up a "WhatsApp" group for my property which was a brilliant idea, as we were all able to use it at any time. It let me know of viewings (as well as receiving emails), instant feedback on a viewing, I could ask questions & I got instant replies - I thought it was amazing & so useful for me as the seller. The tracking once I had sold was first class. I truly can't fault this agent & I am extremely fussy!!! Go no where else................You won't be disappointed! Thank you to you all Lyn x

Lyn · 31 August 2024

★★★★★ 5/5

Google

Although it took almost 10 months to complete our move Robinson Reade we’re brilliant throughout. Donetta, Sharon and Jane kept us informed of progress (ups and downs) all the way through. In all the houses we have sold and bought, these are the only estate agents that haven’t ticked me off; they definitely get my vote. Thankyou all for your perseverance.

Anthony · 31 August 2022

★★★★★ 5/5

Google

My wife and I had recent viewing of certain property with (Robinson Reade Ltd) which we found to be too small for our needs. Even-tough we have not rent the property letting department was absolutely fantastic with services provided. We have been treated with nothing but respect and honesty. We are definitely going to use this branch in Park Gate again. Yet again Thank you Megan and Bryony you have been absolutely amazing

Jiri · 28 May 2020

★★★★★ 5/5

Trustpilot

effective communicators

Proactive team who kept us very well informed via Whatsapp and email. Worked closely with solicitor. Chased up other parties involved without us needing to ask.

Alison · 31 March 2026

★★★★★ 5/5

Trustpilot

Throughout the sales process Robinson…

Throughout the sales process Robinson Reade were helpful, professional and attentive. The sales progression chasing from Donetta was excellent - keeping me informed of delays in the chain, as well as driving the exchange and completion alongside my solicitor.This is the second sale Robinson Reade have dealt with for me, and I would highly recommend them.

Lorraine · 22 December 2022

★★★★★ 5/5

Trustpilot

The very best estate agents

Everyone was helpful, professional and understanding. Always taking the time to explain processes. Once the property was sold ( in 5 days) for the full asking price, Donetta kept me updated at every turn. I would throughly recommend them. This is the second property they have sold for me. They have also me my forever home.

Carol · 24 October 2024

★★★★★ 5/5

Google

I'm so pleased I decided to list my house with Robinson Reade and couldn't be happier with their outstanding service, which is highly professional yet very friendly and welcoming. Special thanks to Emma, Claire and Sharyn for always giving me feedback straight after viewings, plus weekly updates on the market generally, which is so helpful. I really feel in safe hands with these lovely ladies and highly recommend them.

Yvonne · 28 May 2020

★★★★★ 5/5

Google

Brilliant service from the Robinson Reade team when purchasing our property. In particular Donetta, who kept us well informed throughout the process and was happy to go the extra mile to help ensure things ran smoothly. The whole team were friendly and approachable from our initial viewing through to completion. Would definitely recommend.

Claire · 29 November 2022

★★★★★ 5/5

Trustpilot

Outstanding

Outstanding - after years of dealing with average, vaguely committed and underqualified Agents Robinson Reade have been a real breath of fresh air. Jane and Louise are not only efficient but understand that some of us are easily distracted and forget things. Gentle reminders on document signing in a timely fashion is just a tiny part of what illustrates how organised they are. The description they created for the property actually had even me interested in it and I’m selling it. No exaggeration just really really clear expression and enthusiasm bringing out the best points. From first contact to listing has been less than a week including all authorisations, visits photographs et cetera. I could not be more impressed.

Iain · 29 July 2025

★★★★★ 5/5

Trustpilot

Brilliant communication

Robinson Reade have been fantastic throughout the whole process of our move. Communication has been prompt, and they were always there to answer any queries or questions. In particular, Donnetta has been outstanding at keeping us informed, reassured and up to date. Wouldn’t hesitate to use them again!!

Abbie · 28 March 2023

★★★★★ 5/5

Google

We have been very satisfied with the letting management service at Robinson Reade. Emma MacGregor is a complete professional and we have great faith in her advice and judgment. Any queries receive a rapid response and we receive sound and experienced advice regarding works required. The routine administration is very efficient and we have been particularly impressed by the speed of response in the face of any emerging issues, keeping a fair balance between our interests and those of the tenants. We wouldn’t hesitate to recommend this service.

Jo · 27 March 2024

★★★★★ 5/5

Trustpilot

First class service!

The Robinson Reade team provided an excellent service as our agents throughout the selling and buying process. They were very helpful, supportive and communicated exceptionally well.

SJM · 24 September 2026

★★★★★ 5/5

Google

Communication really good. Donetta responded quickly to messages and was always super approachable! Donetta was happy to organise post purchase viewings to help with furnishing decisions and nothing was ever too much trouble. She mept us updated and helped us through the process.

Chloe · 8 June 2023

★★★★★ 4/5

Google

Overall a good experience. I have corresponded mainly with Emma. Generally I was happy with how she kept me up to date on developments for my tenancy application as well as progressing the contracts and managing any IT glitches that arose in my case. I particularly appreciated the box of goodies for my move in day! One item that could be improved for me was the referencing procedures Robinson Reade have in place. Many corporate employers don’t do signed employment references (just standard automated ones) and thus I didn’t “pass” the check here; adjustments should in my view be allowed for this. Additionally it was unsettling at the time to be informed that my reference didn’t meet requirements without providing any further context as to reasons why in the first instance. Aside from that one issue I was satisfied with this estate agent and would be happy to correspond with them again on future tenancy matters.

Nat · 26 February 2024

★★★★★ 5/5

Google

James moody was so helpful tonight phoned the office as I had a problem with my boiler he offered to pop round and sort it for me as it just needed to be re pressurised he got it all sorted can’t thank him enough excellent service thanks very much James

Paul · 24 March 2026

★★★★★ 5/5

Trustpilot

As a first time seller the team has…

As a first time seller the team has gone above and beyond to get the difficult sell over the line. I want to especially thank Donetta for her hard work and making it as smooth as possible.

Anon · 9 April 2025

★★★★★ 5/5

Trustpilot

Whiteley house sale

We received an excellent service from the initial valuation visit through to exchange of contracts. Special thanks to Donetta Holland who kept us informed regularly through what turned out to be a very frustrating sales progression.

Mr · 21 September 2023

★★★★★ 5/5

Trustpilot

Selling your lifetime home.

Selling your lifetime home can be a very traumatic experience but without a doubt, Jane, Sharyn and especially Donetta smoothed this pathway for me. The staff all know their jobs well and are realistic in their achievable valuations backed up with excellent marketing. Many thanks to everyone.

Customer · 15 September 2022