Every review we hold for the Park Farm Drive office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe have sold three houses through…
We have sold three houses through Hannells Alvaston now and the service we have received has always been excellent.
Paul · 3 June 2026
Agent replied · 7 June 2026
Hi Paul!
Thank you for your review of your moving experience with Debbie and the Alvaston team.
We're pleased to see that with each of your sales, you've found them to be friendly, professional and always excellent. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for your continued business and we hope we can be of service to you again in the future should you have any more property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotVery helpful friendly professional…
Very helpful friendly professional service.
Greg · 6 September 2026
Agent replied · 25 September 2026
Hi Greg!
Thank you for your review of your moving experience with Heather and the Alvaston sales team.
We're pleased to see that you found Heather to be very helpful and professional. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments!
On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property - the team are looking forward to securing a sale and getting you moved!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotAs always Hannells are very reliable…
As always Hannells are very reliable helpful in all situations. I have dealt with them many times and never been disappointed
Brian · 16 May 2026
Agent replied · 7 June 2026
Hi Brian!
Thank you for your review of your valuation experience with Rebecca and the Chellaston team.
We're pleased to see that you have always found Hannells to be reliable, helpful and have never been disappointed. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for your continued trust in Hannells and we hope we can be of further service to you should you decide that now is the time to go ahead and sell!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotVery professional
Very professional, kept me up to date with all what was going on with the sale of the property.
Richard · 26 May 2026
Agent replied · 7 June 2026
Hi Richard!
Thank you for your review of your moving experience with Debbie and the Alvaston team.
We're pleased to see that you found them to be professional and kept you up to date throughout the process of selling the property. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property and if we can ever be of assistance again in the future, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotThe staff at the Alveston branch were…
The staff at the Alveston branch were excellent very knowledgeable. The customer service was five stars from start to finish for the sale on my home was dealt with very professionally to the young call Joe. Thank you for all your help will be using your services again.. ⭐️⭐️⭐️⭐️⭐️
Raj · 7 June 2026
★★★★★ 5/5
TrustpilotEveryone was so nice and helpful with…
Everyone was so nice and helpful with providing the information we needed and guiding us through the next steps
Bianca · 22 May 2026
Agent replied · 7 June 2026
Hi Bianca!
Thank you for your review of your moving experience with Lorna and the Chaddesden team.
We're pleased to see that you found them to be nice, helpful and guided you through the process. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotGreat communication!
Abby · 4 September 2026
Agent replied · 25 September 2026
Hi Abby!
Thank you for your review of your valuation experience with Jo and the Chaddesden sales team.
The team pride themselves on delivering a top service and will be delighted to see that you were happy and felt the communication was great.
On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotEasy to arrange
Easy to arrange, excellent service, professional visit. Clear and honest explanation. Would recommend. Thank you Jo.
Becks · 15 May 2026
Agent replied · 7 June 2026
Hi Becks!
Thank you for your review of your valuation experience with Jo and the Chaddesden team.
We're pleased to see that you found the service to be excellent with Jo being clear, honest and professional. The team pride themselves on delivering a top service and Jo in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotVery helpful and supportive company
Very helpful and supportive company. Realistic valuation, sold property quickly. Great customer support
Jackie · 4 June 2026
Agent replied · 7 June 2026
Hi Jackie!
Thank you for your review of your moving experience with Laura and the Mickleover team.
We're pleased to see that you found them to be helpful, supportive and that they were able to find a buyer for your property quickly. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we hope we can be of service to you again in the future should you have any property needs!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotAlways impressed with the way the…
Always impressed with the way the company responds, the valuation was what we expected. Thanks
Andrew · 16 May 2026
Agent replied · 7 June 2026
Hi Andrew!
Thank you for your review of your valuation experience with Rebecca and the Chellaston team.
We're pleased to see that you've been impressed with how the team responds and that the service met your expectations. The they pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotHaving engaged with hannels previously
Having engaged with hannels previously, Jo always makes the experience very easy - very helpful with advice on marketing the property and supportive of the vendors
Mrs · 24 September 2026
★★★★★ 4/5
TrustpilotRepresentative arrived on time and was…
Representative arrived on time and was very knowledgeable about property and surrounding area.
Peter · 14 May 2026
Agent replied · 7 June 2026
Hi Peter!
Thank you for your review of your valuation experience with Oliver and the Littleover team.
We're pleased to see that Oliver was punctual and you found him to be very knowledgeable about the local area. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and if we can be of further service to you please feel free to get in touch.
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotVery helpful staff always guide you…
Very helpful staff always guide you been on time although very good
Satish · 21 May 2026
Agent replied · 7 June 2026
Hi Satish!
Thank you for your review of your moving experience with Tom and the Chellaston team.
They pride themselves on delivering a top service and will be delighted to see that you have found them to be punctual and always very helpful.
On behalf of everyone here at Hannells, thanks again for the positive feedback and if there's anything more we can do to help, please feel free to get in touch!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotWhat I was looking for has been an indicative valutionation
What I was looking for has been proveded efficiently and pleasantly
Iain · 15 May 2026
Agent replied · 7 June 2026
Hi Iain!
Thank you for your review of your valuation experience with Bonnie and the Allestree team.
We're pleased to see that you found Bonnie to be pleasant and that it has been an efficient service so far. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotSo far Hannells have been great
So far Hannells have been great, supporting me through this process
Lis · 14 May 2026
Agent replied · 7 June 2026
Hi Lis!
Thank you for your review of your moving experience so far with Clare and the Chellaston team.
We're pleased to see that throughout your purchase, they've been great and that you've felt supported. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope you're looking forward to starting a new chapter in your new home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 1/5
TrustpilotIntending on moving to Derby
Intending on moving to Derby, I recently contacted Hannells Estate Agents on 14th May 2025. Being Muslim. I respectfully asked to be shown properties by a male, if possible. I was also concerned for my safety as Hannells Estate Agents insisted on knowing my home address; they said that this was for their safety. I did try and explain that I was happy to bring photograph ID to the viewing, but the line was disconnected. I have tried to email Hannells Estate Agents four times but have received no reply. I even called another of their Offices to try and resolve any issues. As of Wednesday 21st May 2025, despite giving them my telephone number, I am now being totally ignored. Appears that Hannells Estate Agents are in the business of “being offended” rather than selling houses. Difficult to trust any business that treats us with such disrespect. All this has been rather a shock and upsetting, especially as I visited Derby last weekend and everyone I met was very kind and helpful to me. Yusuf
Yusuf · 22 May 2025
★★★★★ 5/5
TrustpilotVery nice lady ,(joe) explained every…
Very nice lady ,(joe) explained every thing thoroughly ty
Lynn · 15 May 2026
Agent replied · 7 June 2026
Hi Lynn!
Thank you for your review of your moving experience with Jo and the Chaddesden team.
We're pleased to see that you found Jo to be pleasant and that she took the time to explain everything thoroughly. The team pride themselves on delivering a top service and Jo in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the right time to sell!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
GoogleHannells have been the epitome of professionalism. They were so approachable and kept me informed every step of the way over my super quick house sale! They came recommended and I would certainly recommend them to others. They would be my number 1 point of call should I need to move in future.
Pauline · 26 February 2025
Agent replied · 15 April 2025
Hi Pauline!
Thank you so much for your kind words about your moving experience with Nicola and the Allestree team!
We're delighted to hear that they made your house sale both smooth and swift. It means a lot to us that you felt informed and well-supported every step of the way and we're extremely grateful for your recommendation.
On behalf of the whole team here, thank you for trusting Hannells with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move!
All the best,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotProfessional Company
Very professional company to deal with. The team very helpful and keep you informed along the road of selling your property.
Oriel · 21 January 2026
Agent replied · 25 January 2026
Hi Oriel!
Thank you for your review of your moving experience with Amy and the Alvaston team.
We're pleased to see that you found them to be professional, helpful and kept you informed throughout the process. The team pride themselves on delivering a top service and will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotCommunication excellent throughout the…
Communication excellent throughout the whole process
Mr · 20 May 2026
Agent replied · 7 June 2026
Hi Marlon!
Thank you for your review of your moving experience with Debbie and the Alvaston team.
We're pleased to see that you felt that the communication was excellent throughout the whole sales process. The team pride themselves on delivering a top service from start to finish and will be delighted to see your comments.
On behalf of everyone here, thank you for trusting Hannells with the sale of your property. We wish you all the best in your new home and look forward to being of service to you again in the future when it's time for your next move!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotFriendly and very helpful service
Cuneyt · 27 May 2026
Agent replied · 7 June 2026
Hi Cuneyt!
Thank you for your review of your moving experience with Emma and the Chellaston team.
They pride themselves on delivering a top service and will be delighted to see that you've found them to be both friendly and helpful.
On behalf of everyone here at Hannells, thanks again for your positive feedback and we hope we look forward to helping you to find and secure your next home!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 5/5
TrustpilotVery professional and informative
Tim · 20 May 2026
Agent replied · 7 June 2026
Hi Tim!
Thank you for your review of your valuation experience with Rebecca and the Chellaston team.
We're pleased to see that you found her to be very professional and informative. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your comments.
On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving!
Kind regards,
Benjamin Brain
Sales & Marketing Director
Hannells - A Moving Experience...
★★★★★ 4/5
TrustpilotI liked working with Hannells because…
I liked working with Hannells because they were flexible, helpful. They kept in touch every time they were a new house on the market. I'd highly recommend them for their services
Customer · 5 June 2026
★★★★★ 5/5
TrustpilotBonnie came to see my property
Bonnie came to see my property. She was incredibly helpful and friendly. She offered useful advice. I will have no hesitation to use Hannells for my house sale.
Mrs · 7 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.