Hannells Allestree reviews

Hi Alison! Thank you for your brilliant review of your valuation experience with Bonnie and the Allestree sales team. We're pleased to see that you found Bonnie to be professional, friendly and felt that she was both very experienced and knowledgeable. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see that you would be happy to recommend her services. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Sue! Thank you for your brilliant review of your moving experience with Dawn and the Allestree sales team. We're pleased to see that Dawn has been so useful in helping you to find your next property and was always there to greet you with a smile. The team pride themselves on delivering a top service and Dawn in particular will be delighted to see your comments. With regards to completion day, you assume correctly. As soon as we receive the call that keys can be released from your Solicitor - we'll be in touch to let you know that you can come and pick them up. This tends to be around 2pm - but can be anytime of the day. On behalf of everyone here at Hannells, thanks again for your positive feedback and we wish you all the best as you settle in to your new home! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi CW! Thank you for your review of your valuation experience with Bonnie and the Allestree sales team. We're pleased to see that you found Bonnie to be polite, friendly, helpful and knowledgeable. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Anne! Thank you for your review of your valuation experience with Steve and the Chaddesden sales team. We're pleased to see that you found him to be knowledgeable, courteous and provided clear, sound advice. The team pride themselves on delivering a top service and Steve in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you when the time is right to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Neil! Thank you for your review of your valuation experience with Bonnie and the Allestree sales team. We're pleased to see that you found Bonnie to be courteous, knowledgeable and professional. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Lisa! Thank you for your review of your valuation experience with Olivia and the Lettings team. We're pleased to see that you found her to be friendly, informative and you felt that she put you at ease. The team pride themselves on delivering a top service and Olivia in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Susan! Thank you for your review of your valuation experience with Heather and the Alvaston sales team. We're pleased to see that you found Heather to be friendly, knowledgeable and that she provided a comprehensive breakdown of what's involved. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and if there's anything more we can do to help, please feel free to get in touch! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi KW! Thank you for your review of your valuation experience with Bonnie and the Allestree sales team. We're pleased to see that you found Bonnie to be very knowledgeable and took the time to explain the next steps. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Bruce! Thank you for your brilliant review of your moving experience with the Chaddesden sales team. We're pleased to see that you have found them to be a cut above the other estate agents you've had experience with and that they've worked hard for you and kept you informed. The team pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we wish you a smooth and steady journey towards completion - you're in great hands! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Elizabeth! Thank you for your review of your valuation experience with Rebecca and the Chellaston team. We're pleased to see that you found her to be lovely and took the time to explain everything and answer all of your questions. The team pride themselves on delivering a top service and Rebecca in particular will be delighted to see your recommendation. On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Alfie! Thank you for your review of your valuation experience with Bonnie and the Allestree team. We're pleased to see that you found Bonnie to be pleasant, easy to deal with and that she took the time to explain everything clearly. The team pride themselves on delivering a top service and Bonnie in particular will be delighted to see your comments. On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Mohammed! Thank you for your review of your valuation experience with Sam and the Mickleover sales team. We're pleased to see that you found him to be friendly and very good at what he does. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Maria! Thank you for your review of your valuation experience with Sam and the Mickleover team. We're pleased to see that you found them to be professional, friendly and helpful. The team pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope that we can be of further service to you to find a buyer and get you sold! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Emma! Thank you for your review of your (third!) moving experience with the Allestree sales team. We're pleased to see that you have found them to be responsive, helpful and always kept you up to date with what's happening. The team pride themselves on delivering a top service and will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for continuing to trust Hannells with the sale of your properties and we look forward to being of service to you again in the future when it's time for your next move! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi there! Thank you for your review of your moving experience with the Chaddesden sales team. We're pleased to see that the team were able to secure a sale for you quickly and that you found them to be friendly and efficient. We apologise that you weren’t informed that your usual contact would be away during the final stages. Although formal confirmation that a transaction has completed would ordinarily come from the solicitors, we appreciate that it would have been helpful to know who was covering at Hannells in their absence. We’ll certainly take your comments on board and use them to improve our communication going forward. On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and we look forward to being of service to you again in the future when it's time for your next move! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Jazz, Thank you for bringing this to our attention. We apologise that the valuer arrived late without letting you know and that you haven’t yet received the valuation as promised. This certainly isn’t the usual standard of service we aim to provide. We’ll check in with the valuer immediately and make sure the information is sent to you today, if it hasn’t already been sent. Please accept our apologies for the inconvenience and lack of communication, and if there's anything more we can do to help, please feel free to get in touch. Kind regards, Benjamin Brain~ Sales & Marketing Director Hannells - A Moving Experience...

Hi Mrs Fairweather! Thank you for your review of your valuation experience with Heather and the Alvaston team. We're pleased to see that you found Heather to be friendly, professional and that she provided plenty of useful information. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments. On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and if there is anything more we can do to assist, please feel free to get in touch and we'll be happy to help. Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Sacha! Thank you for your review of our valuation experience with Heather and the Alvaston team. We're pleased to see that you found her to be very efficient, knowledgeable and provided lots of helpful advice. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments. On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the right time to get the property on the market! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Andy! Thank you for your review of your valuation experience with Oliver and the Littleover team. We're pleased to see that you found him to be very professional and that the service overall was excellent. The team pride themselves on delivering a top service and Oliver in particular will be delighted to see your comments. On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Karen! Thank you for your review of your valuation experience with Sam and the Mickleover team. We're pleased to see that you found him to be helpful, friendly and professional. The team pride themselves on delivering a top service and Sam in particular will be delighted to see your comments. On behalf of everyone here, thank you for inviting Hannells to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi A, Thank you for taking the time to leave your feedback and for choosing Hannells again. We're delighted to hear that you were pleased with the pre-sale service and the result achieved, particularly as both of your properties sold so quickly. We are, however, sorry to learn that you felt communication after the sale was agreed could have been better. We appreciate that the period between agreeing a sale and reaching completion can often be the longest and most uncertain part of the process, and regular updates remain important throughout. We value your feedback and will review your comments internally as we continue to look for ways to improve our service. Thank you again for trusting Hannells with the sale of your property and we wish you all the best in your new home. Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Peter! Thank you for your review of your valuation experience with Heather and the Alvaston sales team. We're pleased to see that you found Heather to be pleasant, professional and that she provided good advice. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for inviting us to provide you with a valuation and we hope we can be of further service to you should you decide that now is the time to get moving! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Scott! Thank you for taking the time to leave a review of your moving experience with Lorna, George and the Chaddesden team. We appreciate your honesty and are pleased that, despite the issue at the beginning, the team were able to resolve things quickly and professionally for you. We completely understand your concerns regarding the virtual tour images and are glad we could put things right swiftly once it was brought to our attention. Feedback like this is genuinely valuable as it helps us continue improving both our service and processes. Most importantly, we’re delighted we were able to help you achieve a successful sale within 3 months and that your overall experience with Hannells was a positive one. On behalf of everyone here, thank you for trusting Hannells with the sale of your property and we hope we can be of service to you again in the future when it's time for your next move! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...

Hi Elaine! Thank you for your review of your valuation experience with Heather and the Alvaston sales team. We're pleased to see that you found Heather to be knowledgeable, friendly and that you have every confidence that we'll be successful in finding a buyer. The team pride themselves on delivering a top service and Heather in particular will be delighted to see your comments. On behalf of everyone here at Hannells, thank you for trusting us with the sale of your property and the team are looking forward to getting you sold! Kind regards, Benjamin Brain Sales & Marketing Director Hannells - A Moving Experience...