Trusted Agent profile · Oxford

Taylors Estate Agents Oxford reviews

3.5

★★★★★ Good

287 reviews across 2 platforms

12-13, St. Clements Street, Cowley, Oxford, OX4 1AB

Taylors Estate Agents's office in Oxford, at 12-13, is rated 3.5 out of 5 across 287 reviews on two platforms, including 157 Google reviews rated 4.3.

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4.3 / 5

157

Reviews on Google

This office

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130

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

5/5

Google

We have just had an offer we put in on a house accepted. Mohammed has been very helpful with viewings, ensuring a quick turn around and very thorough communication and quick responses to get us the speediest turn around possible. To date we are very happy with the service we have received, thank you!

Simin · 16 June 2019

Agent replied · 14 June 2024

Thank you Simin for taking the time to leave us this excellent review, it's great to see that the Taylors team were once again able to provide their proven, 5* service! Best wishes, Lucy.

5/5

Google

i have been extremely impressed with the way Taylors have handled the sale of my property. They have given feedback on all viewings and taken great care to make sure that my tenant has not been inconvenienced. Mohammed has been efficient, courteous and helpful at all times. I would not hesitate to recommend them.

Martine · 16 June 2019

Agent replied · 14 June 2024

Thanks Martine for the wonderful 5* review and recommendation! It's great to see that the Taylors team once again provided a professional, efficient and friendly service. Best wishes, Lucy.

5/5

Trustpilot

We have been landlords for more than 18…

We have been landlords for more than 18 years now.We used numerous Estate agencies in the past.In our many years of experience, Taylors Estate Agent are the best agency who have managed our properties. All the staff we deal with are very helpful.Miss Maria Kemp in particular is a first class manager.Her communication skills, professionalism and attention to detail are second to none. She also acts very swiftly in addressing any issues. Very highly recommended Thank you very much Maria for all your input.

AHMED · 14 January 2021

5/5

Trustpilot

Yet another great service!

Yet another great service from the lettings team. Vienna & Lesley have been persistent and professional throughout. The covid impact has left me rather downbeat but the ladies have been optimistic ad continued forward, and their tenacity paid off. As I have come to expect (im spoilt now) they go above my expectations, which is very reassuring and comforting. Vienna is a great asset to the team and is always on hand - Lesley has built up a great team! I highly recommend!!!

Bobbi · 8 December 2020

5/5

Trustpilot

Mr Ryan smith.

Mr Ryan smith.. simply outstanding agent. Super friendly professional and informative. Extremely patient whist viewing. I thought he was the manager! A real asset to this company. :)

J · 2 June 2026

5/5

Trustpilot

5 Star's doesn't do David, Katie and Taylors Swindon justice!

5 stars doesn't do David, Katie and the team at Taylors in Swindon justice, David was an absolute legend when it came to letting my house out, no only did he take excellent photographs, full listing details, my property went on their website on a Friday and Monday morning I had a call to say a Let had been agreed, rent payments have been on time every month, any questions I've had have been answer quickly.When we came to list my wife's house ready for our move we went straight to David, I didn't think it was possible to beat last time but they had a let agreed the same day we instructed them.David should be well on the way to winning Letting Agent of the year (if such a thing exists!)If your considering letting out your home - use Taylor's it's as simple as that!

Paul · 10 September 2020

1/5

Trustpilot

We listed a property with the kingswood…

We listed a property with the kingswood estate agents who advised to put it on as an auction. The original value of the property was set at £210,000. Within a month of the property being listed the auctioneer was already trying to drop the price of the property by £40,000 to £170,000. We were not happy about this as it had hardly been on the market for a while and didn't want to lose that much value in that short of a time. We asked that the property be relisted normally and not on auction which Taylors advised they would do. 6 weeks later we get a message from Taylors stating they'd had no interest and to request we drop the price again at which point we checked the advert online to find out they were still advertising the property on as auction and had no changed it as requested. We were pretty annoyed about this and asked that they remove it from listing and we would go elsewhere as they had made a complete mess of trying to sell our property. This is also an ex rental property so it is costing us money to hold onto it empty. We contacted Upstix which is a cash buyer to see if we can get a cash offer and quick sale on the property. As part of their checks for some reason they used Taylors Kingswood to get a valuation who valued the property to them at £150,000 meaning that we then had a cash offer back of £115,000. So not content with messing up our listing and sale the kingswood office was then complicit in trashing the value of the property after we left!!!!!! I have never in my life dealt with such an incompetent estate agents. One that not only advises customers wrong, but then can't even do a simple thing as to update an advert when request and then goes and trashes the value of a property after the client leaves them through their own incompetence. It's disgusting and they should all be ashamed!

Glyn · 17 December 2024

1/5

Trustpilot

Gloucester branch - useless for letting. Avoid.

I’ve signed up for full letting management of my property, while working away, through Countrywide (actually Taylor’s in Gloucester, who come under Countrywide). Useless.They have to be prompted to do even the most basic things such as arranging for safety certificates, property checks etc.The full management service is supposed to come with a web portal for landlords. Never updated.Nobody answers the phone at the branch. Nobody replies to emails. When trying to contact the tenancy renewals team, the automated system sends you on a seemingly endless loop (“Press 1 for renewals” end up being passed straight back to menu options)Never update their internal system, so if you do get hold of someone they never know what’s happening. Paperwork has been lost. Instructions never followed.I have no idea what they do. Absolutely useless.

Chris · 21 July 2020

5/5

Google

I have been working with Sinead Parker from property management for some time now and she has been incredible! She is very helpful and quick to get things sorted. Thanks to her and the team for always being attentive and efficient.

Kishan · 18 March 2025

Agent replied · 12 April 2025

Thank you for taking the time to leave us your 5* review Kishan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I am really happy with the service Taylors provided. Natalie Meech was very understanding and helpful. She explained everything clearly in a straightforward manner. I was introduced to the rest of the team. I found them to be equally professional and polite, with great communication. I would highly recommend them.

Carol · 16 June 2019

Agent replied · 14 June 2024

It is wonderful to read Carol that you are really happy with the service provided to you by Natalie and our local team at Taylors. Thank you for your recommendation and 5* review! Best wishes, Scott

1/5

Trustpilot

Avoid like a plague

Horrendous Lettings agency, ready to gulp down entire of your deposit, that's their game. You cant escape, so if possible dont get into it. Anyone struggling can consult me, shall let you know how to extract every last legitimate money that you deserve to be returned. I took them to the adjudicator and won.

Soumya · 2 October 2025

5/5

Google

Louis has been extremely helpful and professional in guiding us through the application procedure for our new rental.

Ian · 22 May 2025

5/5

Google

It has been a pleasure buying my home through Taylor’s. I’d like to say a special thank you to George and Mohammed for their patients and professionalism - they made the experience almost stress free :-) I would recommend them to anyone who is looking to purchase a property.

Fleur · 16 June 2019

Agent replied · 14 June 2024

Thank you Fleur for your glowing 5* review of our Taylors team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

5/5

Trustpilot

Jane Cook(Taylors Downed) is amazing! …

Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!

Fay · 11 April 2026

5/5

Trustpilot

FANTASTIC CUSTOMER SERVICE

FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.

JUSTYNA · 7 April 2021

5/5

Trustpilot

5 Star Service!

All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!

Amberley · 23 May 2023

1/5

Trustpilot

Booked to view a property in bradley…

Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple

Mr · 3 September 2024

5/5

Google

5 stars for Kristina, she helped us a lot in our research and moving house! She was very nice and professional.

Seila · 19 August 2025

Agent replied · 9 September 2025

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I found taylors estate agents in oxford to be absolutely brilliant and a pleasure to deal with. Right from the offset I found Luke and his team to be extremely helpful and very knowledgeable. They were able to get my house on to the market very quickly and within just a couple of days I had floods of people viewing my home and before I knew it I had not one, but, two offers on the table. The guys at the office did what they do best and worked with my buyers and got them up to a price I was really really happy with, all I had to do was choose which one I wanted to go with. I highly reccommend anybody who is thinking about selling their home to sell through taylors, they were fantastic throughout the whole process. Luke recommended I used their in house solicitors and im glad I did, I was sold and moved within 10 weeks and they were able to help me through everything and if I had any questions all I had to do was ask Luke and he was able to explain everything to me. Should I move again I will deffinitely be using them. Taylors really do live up to being the best estate agents in the UK.

Scott · 17 June 2013

5/5

Google

Recently I needed to let my property in Oxford so I arranged a couple of valuations from the local lettings agents. I had three people out including Natalie from Taylors she was by far the best person. She took time to explain the process to me as I'd never let a house before. She was honest with the valuation and the services that Taylors could offer. I had no hesitation in instructing Taylors. Soon after instructing them I had numerous viewings and within a week the place had been let. The admin team in the office are fantastic and everything was done quickly and efficiently. I would recommend Taylors to anybody and I will be using them again in the future. Thank you Natalie and the team. Luke

Luke · 17 June 2013

5/5

Google

Jo, Sean and Keegan helped me move from out of town into my new rental property in less than a month from the original inquiry. They even helped me sort out the issues that were reported at move in within a few days. They have been polite, attentive and quick to help. Very happy with how the whole process has gone.

Emma · 17 December 2023

Agent replied · 14 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

2/5

Trustpilot

Bedminster office

Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.

Rosemary · 9 July 2025

5/5

Trustpilot

Taylors helped us find a new home in Bicester

Taylors helped us find a new home within a short space of time. They are friendly and supportive. The home-finding process was user-friendly and less tedious than other property agents. We recommend them to anyone looking for a place to rent or house to buy as they are doing a good job. Thank you, Rebecca for your great help and support in finding us a new beautiful home.

George · 16 January 2025

5/5

Google

Phoebe was so helpful. I fully recommend dealing with Phoebe and Taylors. Thank you

Patrick · 13 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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