Taylors Estate Agents Oxford reviews

★★★★★ 5/5

Google

Wasim was fantastic when he came out to value my mum’s property. From the moment he arrived, he was incredibly helpful, professional, and full of knowledge about the local market and what buyers are really looking for. He took the time to explain everything clearly, pointed out things we hadn’t even considered, and genuinely went above and beyond his normal duties to make sure we felt completely informed and supported. We couldn’t have asked for a better experience. When the time comes to sell, we will most definitely be using Wasim, no question about it. Highly recommended!

Revazi · 2 April 2026

★★★★★ 5/5

Google

I am a visiting scholar who rented a property in Oxford with my family through TAYLORS. This is an outstanding company with high efficiency and excellent customer service. They helped us find our ideal home. I was particularly impressed by Louis, our Lettings Negotiator. His professionalism, responsibility, and kindness left a deep impression on us. He was always patient, responsive, and went above and beyond to ensure our needs were met throughout the entire process. Thanks to TAYLORS and especially Louis, we have wonderful memories of our time in Oxford. I highly recommend this company to anyone looking for rental properties in the area.

Jifeng · 16 October 2025

★★★★★ 1/5

Google

We put an offer in on a property in Oxford, and then didn't hear any information for weeks. Despite multiple times calling and visiting, no information was given to us. Calls were repeatedly promised but never arrived. Eventually, we got told that our offer had been rejected a full 10 days prior. Do not use this letting agent.

Phoenix · 10 April 2026

★★★★★ 5/5

Google

I’ve just moved into my new home and couldn’t be happier with the service from the team. Jordan, the brunch manager, made the whole process seamless and reassuring. Louis, my lettings negotiator, went above and beyond to help me find the perfect place and kept me updated every step of the way. And Kristina was so efficient and friendly, making all the paperwork stress-free. A brilliant team who truly care about their tenants, highly recommended!

Jemma · 16 October 2025

★★★★★ 5/5

Google

I want to personally thank Wasim and Caitlin for assisting me with my first house purchase. The process seemed daunting at first, but their expertise and guidance helped me through every step. I would highly recommend them to anyone looking to purchase or sell a house. They are a brilliant duo!

Bayleigh · 2 April 2026

★★★★★ 5/5

Google

Had a really good experience finding a letting from abroad with Taylors. Louis was very helpful with my requirements for a virtual viewing, and helped guide me through my first UK rental experience. I am glad to have made the connection, as the experience would have been very daunting without him!

Lauren · 16 February 2026

★★★★★ 5/5

Trustpilot

Exceptional Service from a Truly Dedicated Agent - Thank You Georgina!

I cannot recommend Georgina McCronachie at Taylors Estate Agents highly enough. From start to finish, her commitment was outstanding. What truly set her apart was her willingness to assist us even during her personal time, a level of dedication that is rare to find. Georgina is incredibly organised and kept the entire process clear and manageable, providing timely updates and explaining every step. When we encountered issues with the property's electrical and gas systems, she didn't just point us in a direction; she proactively engaged trusted technicians to ensure the problems were resolved efficiently and to a high standard. Her professionalism, clarity, and genuine care turned a potentially stressful process into a smooth one. A huge thank you to "Georgie", you are an absolute asset to Taylors.

Lloyd · 20 January 2026

★★★★★ 1/5

Trustpilot

Landlords & Tenants Avoid Taylors Aylesbury

If you are a landlord considering Taylors in Aylesbury (Countrywide), please read this before you make the same mistake I did. I had no intention of leaving a one‑star review, yet their service falls beneath even that standard. I won’t list individual managers or staff, though the branch team and management will know exactly who this refers to, My experience with Taylors Aylesbury (Countrywide) has been the worst I’ve ever had with any estate agent. I faced constant errors, incorrect charges, poor communication, and a complete lack of professionalism. Despite paying full fees, I received wrong statements, unexplained charges, and contradictory information. Even basic tasks like issuing a correct invoice or calculating fees accurately turned into a long, exhausting chase. What made this even worse was the culture of deflection. No one took ownership of anything. I was passed endlessly between the branch and different agents, area managers, each blaming the other while nothing was resolved. Emails were ignored, calls weren’t returned, and the service standards were consistently poor. Even the services I paid for, such as professional cleaning and inventory, were carried out to an unacceptable standard, forcing me to step in personally to maintain the property for my tenants. Taylors added no value to the management of my property; in fact, they created more work, more stress, and unnecessary financial loss. I have now escalated the matter to the Ombudsman, who is still investigating, a process that takes several months due to the volume of issues involved. If you are a landlord considering Taylors Aylesbury, I strongly recommend avoiding them. They are unprofessional, unreliable, and simply not fit for purpose.

SR · 10 January 2026

★★★★★ 1/5

Trustpilot

Taylor’s Stevenage

Taylor’s Stevenage What an awful, negligent company. They allowed my brother to move into a rental property, knowing the landlord had intentions to sell the property before allowing my brother to sign a tenancy and pay a full deposit. The property is inhabitable, with no working lighting in the hallway and kitchen. It had no working oven for 2-months. It’s had no working washing machine. Upon move in, the only bathroom sink waste was not connected and so could not be used for 2weeks so he had to wash in the kitchen sink. The extractor fan above the hob does not work. Majority of items listed on check in inventory and 2.5 months later none are resolved. Their property management team are atrocious, obnoxious and rude. They do not want to assist, as it’s clear the landlord is not interested in his legal duties due to having the apartment under offer, which Taylor’s & Countrywide were and are more than aware of. My brother pays a substantial amount in rent, to have to ship in meals, pay for dry cleaning or washing services on top because they can’t resolve anything. All for the pleasure of having notice served on him at any time, due to it being sold before he even moved in. Avoid like the plague.

Sandra · 26 November 2025

★★★★★ 5/5

Google

Taylors were extremely helpful throughout my house purchase, especially Caitlin Lilley who was always very happy to help and nothing was too much for her. Caitlin was very friendly and knowledgeable - thank you!

Rachel · 16 March 2026

★★★★★ 5/5

Google

Outstanding communication from start to finish, and I was always kept fully informed of what was going on. The team at Taylors, especially Wasim did a fantastic Job.

Luke · 2 April 2026

★★★★★ 5/5

Google

Sinead is the best available for me as the 1st point of contact regarding property management and the best person for me to deal with; She is prompt has easy access to her any time when things are urgent and Sinead also co-ordinates super well and want to thank Sinead for all her support. you are the best.!

Nimesh · 6 June 2025

★★★★★ 1/5

Google

I had a very disappointing experience with Taylors Property Agents while renting house number 341 Cowley Road. We lived in a large property and paid around £4,800 as a deposit. When we moved out, the landlord (Noreen) attempted to deduct nearly £2,000 from our deposit for “damages” that were not our responsibility and had already been reported during the tenancy. Despite this, Taylors provided no support at all. Instead of helping, Taylors claimed that the deposit had been transferred directly to the landlord without giving us clear information or guidance, and told us we would need to deal with the landlord ourselves. The landlord was unresponsive for days at a time, leaving us stuck with no support from either side. After over a month of emails, chasing, and stress, we were forced to raise a formal dispute. The dispute process took around three months, after which we finally received our money back. Only £600 was deducted, which we were okay with, proving that the original £2,000 claim was unreasonable. To make things worse, no inventory was provided at the start of the tenancy, which put us at a serious disadvantage. Taylors did not take responsibility for this either. Advice to future tenants: Be extremely careful when dealing with Taylors. • Demand a full inventory before moving in • Take detailed photos and videos • Keep written records of all reported issues When problems arise, they do not help, and you’ll be left chasing emails with no real support. Very poor experience overall.

Rajveer · 16 January 2026

★★★★★ 5/5

Google

I live in Bicester and my property is managed by Sinead Parker. She has been a great help, all the prompt responses makes the life so much easier. She is great at what she does and knows how to make sure the tenants are at peace. Thank you Sinead, really appreciate your hard work.

Moiz · 11 June 2025

★★★★★ 5/5

Google

Taylor’s were brilliant. They were quick and professional with everything we needed help with. All the staff were great and really helped us out massively with the whole process especially Jordan and Louis.

MajesticCow · 16 December 2025

★★★★★ 1/5

Trustpilot

Taylors Dunstable…

Used Taylors to sell my late mothers property. Buyer was found reasonably quickly but from then on i had issues. 1. After Taylors had shown potential buyers round, on visiting the property i found smelly stagnant urine in a toilet! 2. The buyers solicitor was extremely slow holding the sale up. I asked the manager of Taylors to chase them up and he said "can't you?". What the hell am I paying Taylors for? 3. Bearing in mind I was only selling, why was a charged a money laundering fee? That is a joke! They just want to take your money and do nothing for it. I won't use Taylors again.

David · 16 July 2025

★★★★★ 1/5

Trustpilot

Very very poor

Very very poor. Offered for a flat, they said they'd get back to us as soon as they had a decision from the landlord. Radio silence, impossible to get through on the phone. Let agreed with someone else a few days later without us being notified. We needed to get a flat ASAP, which they knew about, we feel messed around and have lost valuable time in our search for a property.

Jack · 30 September 2026

★★★★★ 5/5

Trustpilot

Nathaniel Allibone

Nathaniel Allibone, my property manager who is managing my apartment has been amazing. I reside overseas and the fact I can have peace of mind knowing that I can fully rely on Nathaniel to deal with all issues related to my property. Always quick in responses, swift in answering, communication between the tenants as well. I highly recommend Taylor’s letting.

Ai · 5 January 2026

★★★★★ 5/5

Google

We sold our property in Norfolk and looked to move to Oxford, but as we didn't know the area we decided to go into a rented property. We thought it would be easy! how wrong we were! the agents we spoke to wanted us to get into a bidding war! Then we spoke to Sean from Taylors, he showed us around a property and then followed it up the following day, we confirmed we would like to rent it! and that was that, he made the whole process simple, took the stress out of it (we had only 3 weeks from exchange to completion to find somewhere!) and here we are, great house and couldn't recommend Sean and Taylors more highly!

Mark · 15 February 2024

★★★★★ 5/5

Google

Natalie has taken over as agent for a property my friends daughter rents and as her Mum is overseas I acted on her behalf. I cannot go in to too much detail for obvious reasons. However, Natalie sorted the long standing issues out that the previous agent clearly chose to ignore. The speed and efficiency to get the issues rectified was outstanding. Absolute delight to communicate with and responses to emails were exceptionally speedy. If you want an approachable, empathetic, professional and extremely efficient and effective agency then Natalie and her team are the agency you get in touch with. OUTSTANDING SERVICE could only give 5 stars as there isn’t an option for 10 sadly.

Jan · 15 February 2024

★★★★★ 5/5

Google

Louis Warmington was absolutely brilliant to deal with. He gave excellent guidance throughout and made the whole process really easy and smooth. Everything was handled professionally and efficiently, and he was always helpful and responsive. Couldn’t have asked for a better experience, highly recommended!

Jacob · 12 July 2025

★★★★★ 5/5

Google

I was desperate when I found out how difficult it is to find a proper place to live here. I made a lot of phone calls and viewings and Taylors was the one who responded promptly. They are very kind and professional and made every step clear and easy for me. I would especially thank Sean and Jo who were really patient and flexible when things came up during reference check, payment and checking in. They were also well prepared for details such as keys and inventory and even a welcome package on my first day. You can tell they carefully manage the property and show full respect to the tenant and landlord. I have recommended Taylors to my colleague who is also new to Oxford.

Lisa · 17 December 2023

★★★★★ 5/5

Google

Louie has been absolutely brilliant with our tenancy, which I may add was not the easiest. He dealt with the whole tenancy with professionalism and was honest and kept me informed throughout. …

Rashda · 16 October 2025

★★★★★ 5/5

Google

I can't believe how this young man worked hard to help me, it was very unlike other firms. Mr Louis Warrington is a wonderful fellow everyone would love to work with. He is so compassionate, esperienc and delegent.

Calvary · 11 June 2025