Taylors Estate Agents Oxford reviews

★★★★★ 5/5

Trustpilot

Derren Cullum

I am delighted to express my utmost satisfaction with the exceptional service provided by Derren Cullum, the Marketing Manager at Taylors Bedford Branch. From the moment I engaged with Derren, his friendly demeanour immediately put me at ease, creating a positive and welcoming atmosphere. Derren's extensive knowledge was evident as he effortlessly provided all the information I required, demonstrating a profound understanding of the real estate market and its intricacies.What truly set Derren apart was his genuine commitment to ensuring I had a clear insight into how to proceed with my property-related decisions. His insightful guidance and valuable suggestions have been instrumental in shaping my approach, and I feel confident moving forward, thanks to his expert advice.Derren Cullum's professionalism, coupled with his amiable nature, made the entire experience productive and enjoyable. I am genuinely grateful for the outstanding assistance I received from Derren and would wholeheartedly recommend him to anyone seeking a knowledgeable and personable expert in the realm of real estate marketing. Taylors Bedford Branch is fortunate to have such an exemplary individual leading their marketing efforts.

Adam · 9 January 2024

★★★★★ 5/5

Google

I have been tenant of Taylor's lettings oxford since last 6 years they are wonderful people especially Natalie she is always helpful and respectful providing wonderful services to customers for long time. Thank you so much Natalie and her team . Regards Shumaila fraz

M · 28 March 2024

★★★★★ 5/5

Google

Taylors have been managing my property for many years and I am highly satisfied with the outstanding service provided by Jo and the team. I would like to pass on my thanks in particular to Sinead who is always very professional and highly efficient in my dealings with her, quickly resolving any problems that may arise. Her communication is always very clear so that the entire process is seamless. I would definitely recommend Taylors to anyone looking for a managing agent. Thank you!

Judy · 17 October 2024

★★★★★ 1/5

Trustpilot

I deeply regret not reviewing this…

I deeply regret not reviewing this agent before signing with them. There has been very little demonstration of care and consideration, especially towards the tenants. Despite moving into a home with clear issues such as faulty appliances, mold, and a non-functional boiler, the agent claimed helplessness and instructed me to resolve these concerns by reading the online manual myself. This lack of responsiveness and accountability has left me feeling utterly disappointed with the overall service provided. prospective tenants, beware.

EI · 29 December 2023

★★★★★ 5/5

Google

We used Taylors of Oxford to sell our house and they did a very nice job for us. We found the team to be responsive to our queries and very pleasant to work with. They were able to answer any questions we had about the selling process. Thank you to Mohammed and Sanaz in particular who handled our case.PositiveResponsiveness, Quality, Professionalism, Value

Rachel · 26 August 2022

★★★★★ 2/5

Google

Letted through Taylors and had multiple issues with the service worst of all one tenant (who was german) and was asked to pay 12months rent in advance was bullied into providing her pin number (and bank details) over the phone for a property she hadn't viewed. Taylors would not provide her with a list of how much she needed to pay, and initially refused to allow a bank transfer, and when they claimed sshe hadn't paid enough forced her to pay up the last £100 or so by handing over her pin! (German debit cards do not have security codes). Often we were hounded (letters and phone calls from India) for rent that was not owed (they would not give us a statement of our account for over a month and when they did we had overpaid!) The team in branch struggled with simple sums and often tried to overcharge us because they didn't add things up properly. The house had multiple issues including bedrooms without external windows and the basement filled with raw sewage twice in 3 years… property was managed by Taylors and despite one of the bedrooms being ankle deep in faeces it took almost 2 weeks for it to be pumped out, during which time we were asked not to use the toilets/shower or use the sinks/washing machines etc. (rather than getting any compensation we were promised we had to fight for months to get the deposit back) Obviously the Taylor was not fully at fault but the were in no way helpful, understanding or supportive. The house hand no building regs sign off for 2 recent large extension (including the sewage pump which failed during storms) GENERALLY UNSURPRISING THEY NO LONGER ARE PART OF ARLA (the only reason they have 2 stars is they are better than WhiteWalls!)

Mina · 17 June 2015

★★★★★ 1/5

Trustpilot

If I could give them zero I would

If I could give them zero I would. Still holding onto my Holding deposit when they promised me faithfully it would be returned by BACS within 24 hours. Poor quality - didn't know where keys were - GDPR really questionable - breaks the law

Aileen · 28 July 2026

★★★★★ 5/5

Google

Sinead has been managing the property in Oxford for several years and her work has consistently met expectations. Sinead is always professional, courteous, and very helpful. Sinead responds to any emails promptly and provides regular updates about any ongoing works or changes related to the property.

Sarah · 7 May 2025

★★★★★ 1/5

Google

Tenants avoid this letting agent at all costs! Currently have a complaint raised against the staff and with the deposit holding company. In 20 years of renting this is definitely my worse experience

Maz · 16 February 2026

★★★★★ 5/5

Google

Went with Natalie and her team to fully manage my rental property on the recommendation of another landlord. They've been responsive to all my queries, oversaw a large refurbishment, and worked hard to find a new tenant. A positive experience so far!

Jerome · 15 February 2024

★★★★★ 5/5

Google

Really positive experience with Taylors Letting Oxford. They made securing my tenancy for the next academic year straightforward and stress-free, with clear communication throughout. I’d definitely recommend them to other students looking for accommodation in Oxford.

Lala · 16 January 2026

★★★★★ 2/5

Google

I was a tenant of theirs for two years and they were pretty useless. When I asked if the garden was included they said it was but the landlord later said it wasn’t. When I mentioned that I was being charged for landlords mums bills they said it’s not their problem. When I asked how I go about getting the deposit back they just said “ask the landlord”. Honestly I don’t know who is paying them or what they actually get for it, because the tenant sure doesn’t receive any service.

Tom · 11 August 2024

★★★★★ 5/5

Trustpilot

Fantastic Lettings Team at Bedminster

Fantastic Lettings Team at Bedminster. Friendly, charming and accommodating. Superb team. Vicki was amazingly accommodating by going above and beyond her duties for our viewing, which we are most indebted for. Taylor (yes that right, am not making it up) of Taylors is charming and informative, keeping us updated through the whole process and providing myself and my wife peace of mind. Lauren friendliness made us feel welcomed when picking up the keys. We were given a wonderfully lovely Welcome to Your New Home Gift Box that contained several delightful treats. Overall, a most first rate team with faultless delivery of customer service skills and a complete joy to interact with. Thank you everyone for all your hard work throughout.Mr & Mrs Williams of St Ann's

Sean · 12 July 2023

★★★★★ 5/5

Google

I had a brilliant experience at Taylors. Mohammed Hussain and Natalie Meech were clear, straight forward and helpful. Their knowledge of the market and the local area was second to none. They kept me well informed and offered valuable advice. Their co-workers Robert and Paul were also friendly, polite and helpful when it came to viewings and feedback. I would certainly use Taylor's again and would highly recommend them to others.

Lyle · 16 June 2019

★★★★★ 5/5

Trustpilot

Happy Tenants

Had the opportunity to move into a new build house nearly 10 years ago with my young family, Property is amazing,and is now are home ,good staff and having a maintenance service also is a massive help,if anything goes wrong in the house.

Craig · 16 April 2025

★★★★★ 5/5

Google

Natalie's team is an excellent in facilitating the entire rental process.They communicated all information and kept me informed of every progress. Ensuring a seamless experience and offering prompt assistance whenever needed. I highly recommend Taylor's Oxford.

A · 15 February 2024

★★★★★ 5/5

Google

I have been looking for a property to rent in Oxford and Taylors team have help me with all the process very professionally and whit a friendly aproche. Thank you for your help!

Marina · 16 December 2025

★★★★★ 5/5

Google

I've been working with Taylors for over two years now. They are receptive, quick to respond to our queries/emails and always willing to help. A special thanks to Natalie Meech for her professionalism and collaborative approach.

Lorena · 16 January 2024

★★★★★ 1/5

Trustpilot

Absolutely the worst estate agent I…

Absolutely the worst estate agent I have ever used! They are only professional when they stand to get commission out of you upon renting a property. I rented a flat in watford from Feb 22 to Jan 23 & in the beginning, they bent over backwards to make sure I rented the property & kept asking me for google reviews. I dealt with Jonathan Blye initially. When my tenancy was due to come to an an end, they then became aggressive & incredibly unprofessional. It is clear that when there is no commission to be made, all humanity goes out the window!!!I was given no notice for when the property was put back on the market. Jonathan claimed he had spoken to me to advise me of the updates & and viewings, but he definitely had not. As he then realised he made a mistake, instead of saying sorry - he then went on to verbally abuse & patronise me because the times he had organised without my consent for viewings did not suit. I complained to head office after he put the phone down on me & was verbally abusive to the point I was left in tears. Head office did nothing & refused to take the matter further. I was simply told that they would deal with it in house which in other words means, they will do nothing!Saqab Rafiq then took over the viewings who was just as bad! He arranged viewings with possible tenants & simply turned up with them at the door without notifying me whenever he felt like it! There was no 24-hour hour notice & pleaded at the door to be let in. He also informed me that he had heard the conversation between me & Jonathan & told him it was wrong but that I would never receive an apology. The deposit was the final nail in the coffin as they held onto it unnecessarily. I waited the contractual 10 days after I left the property early to help them out and heard nothing! I had to hound them via email on numerous occasions. They blamed the landlord for the delay, which was a complete lie as i had to contact her myself for proof. I then received it 28 days after I had left the property. They are a bunch of budget cowboys, to say the least, and they need shutting down! DO NOT USE THIS BRANCH OR COMPANY!!!!!

Hiba · 28 February 2023

★★★★★ 1/5

Google

Asked on several occasions to take the property of the market and yet are to do so after 2 months. They keep the property on the market without permission to gain more visibility from sighs, online marketing. Disgusting

F · 16 October 2025

★★★★★ 5/5

Google

Good afternoon’ I am taking this time out to say a big thank you to the staff at Taylors Oxford for their support in helping me and my wife in finding an affordable apartment that we can call home. The support that we received was out of this world. The process was so smooth and in the same breath I want to say a big thank you to Mr Sean Primmer He is my go to guy who help me Navigate throughout the process thanks again.

Neville · 16 March 2024

★★★★★ 5/5

Google

Mr Primmer and the rest of the team were absolutely fantastic help with my move from Scotland to Oxford. He continuously went above and beyond to ensure everything went smoothly and i had everything i needed. The process - with his help - went incredibly smoothly for my first time renting and i cannot thank him enough! As he was so efficient and helpful i have gotten the best start to life here in a lovely place. I would very much reccomend Taylors Sales to anyone who wants a simple, stress free and enjoyable experience moving house.

M · 16 March 2024

★★★★★ 5/5

Google

I rented a long term let via Taylors, who I found to be professional and friendly. The handovers on entry and exit were smooth and hassle free. Thank you Natalie Meech for managing.

Danielle · 15 February 2024

★★★★★ 5/5

Google

My experience with this Taylors' branch has been very positive over a number of years. The branch manager Mohammed is highly professional. They deliver a personalised service, in particular, Sanaz from the Sales team worked around my busy lifestyle. And Joanne and Natalie from the Lettings team are extremely helpful and reliable. Five star recommendation!PositiveResponsiveness, Quality, Professionalism, Value

L · 26 August 2021