Taylors Estate Agents Oxford reviews

★★★★★ 1/5

Google

I am deeply disappointed with my recent encounter at Taylors. During the key handover, Senior Branch Manager Natalie Meech exhibited disrespectful and discriminatory behavior, including a noticeable racial bias. Unfortunately, she failed to extend even the simplest courtesies, such as offering a seat. Additionally, there were requests for unlawful demands on behalf of the landlord, escalating the situation further. Regrettably, Natalie’s conduct included contacting the landlord in our presence, advising against us, and suggesting conversations behind our backs. This experience, compounded by racial bias, has tainted my perception of a company like Taylors. On a positive note, I appreciate Sean’s courteous and respectful assistance. Considering the severity of the situation, we are compelled to report this behavior to relevant authorities. Discrimination, particularly when coupled with racial bias, has no place, and we cannot accept being treated as anything less than equal.”

Kalpa · 15 February 2024

★★★★★ 5/5

Google

Sinead Parker was so helpful in an issue i had can't fault her in any way

Leslie · 16 November 2024

★★★★★ 5/5

Google

We have been renting a property for some time now. Natalie and Sean have always been most professional, and willing to step in to help us resolve issues when the property managers were off duty. Once, when the washer has broken down for 3 months, Taylor’s stepped in and got their electrician to deliver the washing machine on the same day. We feel the ‘after sales’ service here is great and feel looked after.

AroruA · 15 May 2024

★★★★★ 5/5

Google

Excellent customer service from both Kristina & Louis... On this occasion i did not get the property i was looking for but i will be sure to only use them in future as are the best agents in town. 5 stars

Ash · 16 August 2025

★★★★★ 1/5

Trustpilot

Taylors Cardiff Bay letting landlords down

I am one of those landlords who feel totally let down by Taylors for not informing their customers about the proposal at Victoria Wharf to ascertain support for RTM. If my wife wasn't on Facebook, we would have no idea that such an important change was being considered. I've emailed Taylors three times, and phoned them twice and have yet to get a response from anyone. First call, no answer, second call no answer, left voicemail requesting a call back. That was four days ago, and still no response. Not only are they failing their customers by not informing them of this proposed fundamental change to how our apartments are managed, they are also displaying a shocking level of customer service and complete disregard in not responding to enquiries on this matter.

Nigel · 20 September 2022

★★★★★ 1/5

Trustpilot

Worst management and money eaters

Worst management and money eaters, fake, scam, plesse avoid Stevenage taylors. I have given my property to let and manage to Stevenage Taylors, oh my God, they looted me almost every now and then. Many hidden charges and when I ask to end the contract they asking me £720 and 6 months notice. This is absolute loot. Now Iam end up with nowhere, I may go legal action against them. Same thing their sales team did to me when I put my property for sale last year which they signed trapped me and signed solo contract. Finally they did not sold the property and because of solo contract, i stuck with Taylors. This is illegal. They have many hidden charges mentioned in the tiny words in contract which nobody reads and they just taking advantage of that. Their manager in stevenage office is so rude, and he literally shouting on the call and didn't even listen to me. As a owner of the property, I gave them business but they don't care, they just finding ways to grab money from you. Every now and then their management company send email to ask money to do some work in the property. Literally I'm spending more money than getting rental income because of choosing such scam estate agent.Please avoid this agent. There are many other good property agents around.

Mukesh · 24 May 2025

★★★★★ 5/5

Google

Our experience with Taylors Oxford was absolutely brilliant! A massive thank you to Natalie, Sean and Joanne who managed to help us find a student property immediately! Highly recommend this letting agent!!

Daniel · 30 December 2023

★★★★★ 5/5

Trustpilot

Northampton branch is one of the best…

Northampton branch is one of the best estate agents out there. The sales team know exactly what they are doing. Their service has always been very flexible,friendly and professional from start to finish. You simply can't ask for anything more. Thank you 😊 🙏

Rahel · 26 April 2026

★★★★★ 5/5

Google

Our experience with Taylors Oxford was absolutely brilliant! A massive thank you to Natalie, Sean and Joanne who managed to help us find a student property immediately! Highly recommend this letting agent!!

Dezzr6 · 17 December 2023

★★★★★ 5/5

Google

Taylors were so helpful to my partner and I! Working with Sean was easy and efficient. We were in a pinch and Taylors was able to find us a new home quickly and we are so pleased! Would recommend.

Libby · 15 June 2023

★★★★★ 1/5

Trustpilot

HOW ARE YOU STILL IN BUSINESS?????

Absolutely shocking estate agents I phoned up on Friday to arrange a viewing for a property in Kerry close on Tamworth drive ramleaze I did not receive a confirmation. I phoned this morning and denied all knowledge that i even phoned on Friday morning and it was the same person who i spoke too (I do have recordings from my phone as evidence) the person who I spoke to again confirmed for an appointment for today at 3.30 and will go me back as there is tenants in the property. No Phone call and no email. DO NOT USE THIS ESTATE AGENTS THIS IS THE SECOND TIME THEY HAVE LET ME DOWN AVOID AVOID AVOID

MK · 12 May 2025

★★★★★ 4/5

Google

Hi there I have been with a couple of letting agents but I have always had the same landlord however my experiences wasn’t Exactually great however since I have been managed by these people everything has been going smoothly and especially …

Chloe · 16 July 2025

★★★★★ 1/5

Google

We spent 1.5 months without a hot shower. Would not recommend renting from them. Throughout our tenancy they were inefficient to respond, and took an unreasonably long time to hand back our deposit.

Oliver · 16 October 2025

★★★★★ 5/5

Trustpilot

Lettings management

Nathaniel Allibone has been excellent in managing my property keeping things as stress free as possible. I would highly recommend him.

Mamun · 27 August 2025

★★★★★ 5/5

Google

It’s our first time to rent and we are so thankful we came across their Agent “Sean P. “ who made our experience with the process very smooth and reliable. He is a star! He is very professional, helpful, friendly and caring as he promptly addresses any concerns or questions we ask, and this goes alongside his team (manager and staff) as they are all very supportive and always willing to help their customers. Overall, we are satisfied and we highly recommend this agency!

G · 25 October 2023

★★★★★ 1/5

Trustpilot

Awful company left us with huge parking…

Awful company left us with huge parking debt of over £800. They issued us with a incorrect parking permit and then decided to denie it despite emails and letters confirming they issued it. We went to court and judge agreed with us that Taylors were wrong. 2.5 years of stress! No sorry from the local letting agents or compensation. We also had ongoing damp issues and leak again ignored and calls and emails never read or responded too. Bad communication. AVOID! AVOID! AVOID! Incident location. Gloucester Gloucestershire England

Andrew · 8 April 2025

★★★★★ 1/5

Trustpilot

Taylors happy to rent with rats…kettering

Taylors Northampton happy to rent out a property in kettering that it turns out every tenant left within a year because of no insulation and can't afford to heat however many oil heaters you use - turns out the rats got cold and ate their way inside - they soon left because its so cold. Even the letting agent who attended to see rat hole said its warmer outside! 3 months of no action despite rat faeces, tenant left for health reasons - taylors were aware of, guess what , its been relet within days after the rat hole filled with expanding foam & painted over. There is a formal complaint being made for negligence. Genuinely hope nobody from the taylors families ever need to rely on such poor service providers. You should be ashamed trying to cover your tracks, especially you Helen, never answered an emergency call but fired off hope your happy with repairs when tenant had left???? And no I am not the tenant

TG · 9 March 2022

★★★★★ 5/5

Google

Massive thank you to the Oxford lettings team who helped me rent out my properties, huge thank you to Sean, Natalie and Joann. Highly recommend this team !!

Mohammed · 17 December 2023

★★★★★ 1/5

Trustpilot

Shit company

Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early. The cleaners they had come in stole equipment and didnt do a bloody thing Have the nerve to confirm that my balance was clear and then try and take rent arrears from the account.

Christopher · 14 October 2025

★★★★★ 5/5

Google

It’s our first time to rent and we are so thankful we came across their Agent “Sean P. “ who made our experience with the process very smooth and reliable. He is a star! He is very professional, helpful, friendly and caring as he promptly addresses any concerns or questions we ask, and this goes alongside his team (manager and staff) as they are all very supportive and always willing to help their customers. Overall, we are satisfied and we highly recommend this agency!

Ginalyn · 15 June 2023

★★★★★ 1/5

Google

Arranged a viewing for a property in abingdon. The estate agent did not show. Someone viewing the property 20 minutes after our scheduled appointment showed up as well. The agent did not show up for them either. There was no attempt to contact us or anyone picking up at the office. Will not use again.

Chris · 16 June 2019

★★★★★ 5/5

Google

Brilliant letting agents, helped me so much, provided a wonderful experience. Kristina's expertise and friendly approach instilled confidence and comfort throughout the entire process of my searches. I would highly recommended them

T · 19 August 2025

★★★★★ 1/5

Trustpilot

So I was looking to sell my property…

So I was looking to sell my property and was sold bag of lies from these jokers at Taylor’s estate agents.•Customer service skills from Luton branch staff were non existent.•The marketing manager ADAM Bolton who signed us up told us lies regarding the contract just to get us signed in and after said he did say those things just 2 days after! SHOCKING •Advertising was shambles, spelling mistakes, •Actual viewing that was scheduled on agent showed up at all and no apology. So no thank you I will take my business else where. Just guys are jokers and I wud recommend you use another agents.!

Micheal · 26 May 2021

★★★★★ 5/5

Google

We have just had an offer we put in on a house accepted. Mohammed has been very helpful with viewings, ensuring a quick turn around and very thorough communication and quick responses to get us the speediest turn around possible. To date we are very happy with the service we have received, thank you!

Simin · 16 June 2019