5/5
GoogleI have been working with Sinead Parker from property management for some time now and she has been incredible! She is very helpful and quick to get things sorted. Thanks to her and the team for always being attentive and efficient.
Trusted Agent profile · Oxford, Oxfordshire
Verified
Taylors Countrywide Oxford reviews
★★★★★
169 reviews across 1 platform
12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG
Part of Taylors Countrywide, see every office.
Taylors Countrywide's office in Oxford, Oxfordshire, at 12-13 St. Clements Street, is rated 4.3 out of 5 across 169 reviews on 1 platform, including 169 Google reviews rated 4.3.
About Taylors Countrywide Oxford
Our estate agents in Oxford is situated in a prime location on St Clements in central Oxford. The office provides fabulous window space for the properties we market from a location that’s within a short walk of multiple tourist attractions. The branch covers the whole of Oxford and its neighbouring market towns and villages Why choose Taylors? Established in 1973, Taylors Estate Agents have been successfully selling property for over 40 years. Your branch is ideally situated to serve the local community and neighbouring areas, with an expert team ready to discuss your property needs, whatever they may be. We offer the very best service and customer care through our local office network, whilst also providing national coverage as we are a part of Countrywide Plc, the UK's largest property services group. Look no further for estate agents in Oxford.
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Google5/5
GoogleMohammed and Sanaz, have both been brilliant with helping us buy our first home. From knowledge of the scheme we were buying with, to coming back to emails and calls the same day, and allowing lots of vists to the house on the days requested without problem. Both so professional and helpful. Couldn’t recommend either of them enough.PositiveProfessionalism
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
5/5
GoogleJust moved in. Everything up until now has been incredibly attentive and responsive. Wish Taylors managed the property on behalf of the landlord as they did such a good with the letting.
Agent replied · 20 June 2024
Thanks for the wonderful 5* review Declan! Best wishes, Lucy, Customer Relations.
5/5
GoogleNatalie and Joanne are sincere and a pleasure to work with! We received some sad news (we were given 2 months to move) 2 weeks before Xmas 2019. Within 2-5 working days Natalie and Joanne had helped us negotiate with our landlord to move pretty much hassle free within our deadlines. I would reccommend working with Taylor's, especially with Natalie and Joanne! Thank you!
Agent replied
Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
5/5
GoogleThe team at taylors lettings were friendly and helpful from first contact. Natalie and the team went above and beyond to provide us with all the information we needed. They also provided much needed reassurance to us as we were apprehensive about entering the lettings market with our property.
5/5
GoogleGreat service friendly staff specially the manager Joe was very helpful 👍 …
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleThanks to Mohammed and his team for realising our dream. Can't thank them enough
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleWe have been using the letting agency for many years - always friendly, helpful and courteous. Constant updates from Sean on progress has provided peace of mind. We have now finally rented the last of our properties. Thanks to the whole team.
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI couldn't leave a high enough recommendation for this agency, They were very supportive through out the whole process. Chad Deakin in particular went above and beyond to close the sale.
Agent replied · 20 June 2024
Hi Andrea! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleWe have been really pleased with the brilliant team at Taylors Countrywide for many years now, with the process of both letting and selling our property. Communication has been consistently courteous, prompt and helpful. Particular mention for Natalie, Jo and Mohammed, who always go the extra mile to deliver excellent service in a cheerful, positive manner. Thanks so much xxxxxxxxxxx
Agent replied
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
1/5
GoogleSCUMS OF THE EARTH - changed my power supplier without my permission putting me with Spark with rates 35% more expensive than what I was paying. Their service is super slow. They are overcharging the landlord without any shame. I asked them to fix the lock of our door, and they changed the whole door for no reason. AVOID them at all costs
Agent replied
Thank you for taking the time Stavroula to leave us your feedback and I am sorry to read that you have not had the experience expected. I would like to assure you that client experience is very important to us and as such I would like to invite you to discuss your concerns further via review@countrywide.co.uk. Kind regards, Scott
5/5
GoogleVery happy with the Sales team in Oxford. Great customer service. Warm and friendly staff who were very happy to answer my many questions & went above and beyond to help me. I would recommend this estate agent to everyone. Very pleased with my experience.
Agent replied · 25 November 2023
Hi Rachel! Thank you for your lovely 5* review for the branch. The team at Oxford really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
5/5
GoogleExcellent service from Jonathan at Taylor’s Oxford, we’re so happy and grateful for everything he has done for us. Couldn’t have asked for a better experience for me and my partner’s first time moving out together. Professional, friendly and amazing service! Also he’s supported us throughout our time at this house and continues to. Thanks very much!
Agent replied
Thank you for your wonderful 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleFantastic service from Natalie and Jonathan, as well as extended team who were very prompt and efficient throughout our rental process. Natalie responded to all of our queries quickly and it was a pleasure dealing with this agency. Would recommend. Thank you for all your help!PositiveResponsiveness, Professionalism
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLooked after well by Mohammed and team. Highly recommendedPositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Thank you for your 5* review!
5/5
GoogleMohammed was fantastic, thanks for your help getting the purchase exchanged.
Agent replied
Thank you for your 5* review!
5/5
GoogleVery happy with the Sales team in Oxford. Great customer service. Warm and friendly staff who were very happy to answer my many questions & went above and beyond to help me. I would recommend this estate agent to everyone. Very pleased with my experience.
Agent replied · 30 July 2023
Hi Rachel! Thank you for your lovely 5* review for the branch. The team at Oxford really appreciate you taking the time to leave us this feedback. Best wishes, Graham - Customer Relations
5/5
GoogleThe initial people I dealt with who marketed the property and found the tenants were very polite and professional and accomodating and reaponded quickly even through the Pandemic. They had a positive and warm attitude which I have found lacking in other agencies we have used in the past.PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleMade becoming a landlord for the first time a very easy experience. Found tenants within a week
Agent replied · 20 June 2024
Lee many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have been tenants in a property managed by Taylors for years. Staff have always been friendly and responsive where possible.
Agent replied · 20 June 2024
Jennifer, thank you for your glowing 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleMohammed has helped us secure a mortgage and even Thoe we didn’t buy from him he has been instrumental in helping us buy our first family home and made time to help me understand with survey reports. Overall just a wonderfully guy who I would love to work with in the future.
Agent replied
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
1/5
GoogleAfter more than two months of finishing my tenancy, I still don't know anything about my deposit.
Agent replied · 20 June 2024
Hello Raul, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleThe worst customer service I have ever experienced. Avoid this agency at all costs! Do not trust all (short) positive reviews. They are all fake as this shady business is desperate to scam more people out of their money. Avoid! Avoid! Avoid!
Agent replied
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
2/5
GoogleThey take days to respond to e-mails, make little effort to recommend alternatives, need to be prompted to provide details. After much nudging and waiting by the customer there will eventually be a result.
Agent replied · 30 July 2023
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Taylors Countrywide Oxford
How many reviews does Taylors Countrywide Oxford have?
Taylors Countrywide's Oxford office has 169 reviews across 1 platform: 169 on Google.
What is Taylors Countrywide Oxford's rating?
Taylors Countrywide Oxford is rated 4.3 out of 5 across all 169 reviews, and 4.3 out of 5 on Google from 169 reviews.
Where is Taylors Countrywide's Oxford office?
Taylors Countrywide Oxford, 12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG.
