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Taylors Countrywide Oxford reviews

4.3

★★★★★ Great

169 reviews across 1 platform

12-13 St. Clements Street, Oxford, Oxfordshire, OX4 1YG

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Oxford, Oxfordshire, at 12-13 St. Clements Street, is rated 4.3 out of 5 across 169 reviews on 1 platform, including 169 Google reviews rated 4.3.

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4.3 / 5

169

Reviews on Google

This office

Reviews may appear on more than one platform.

About Taylors Countrywide Oxford

Our estate agents in Oxford is situated in a prime location on St Clements in central Oxford. The office provides fabulous window space for the properties we market from a location that’s within a short walk of multiple tourist attractions. The branch covers the whole of Oxford and its neighbouring market towns and villages Why choose Taylors? Established in 1973, Taylors Estate Agents have been successfully selling property for over 40 years. Your branch is ideally situated to serve the local community and neighbouring areas, with an expert team ready to discuss your property needs, whatever they may be. We offer the very best service and customer care through our local office network, whilst also providing national coverage as we are a part of Countrywide Plc, the UK's largest property services group. Look no further for estate agents in Oxford.

Reviews

Every review we hold for the Oxford office, from every platform, shown as written. First names only.

1/5

Google

Very unprofessional, always late on site and never gave enough information about the property we liked. We tried to book a property and arranged our meeting with Mohammad. Mohammad cancelled our meeting twice by giving some silly excuses. Complete waste of time, never recommend to anyone.

Vidya · 8 April 2020

Agent replied

Hi Vidya, Thank you for taking the time to leave us your feedback. I am sorry if this has been your experience, however, should you wish to discuss your concerns further, please do e-mail us via review@countrywide.co.uk. Kind regards, Scott (Customer Relations)

5/5

Google

I have been provided good service and advise from Taylors staff over the years.

C · 20 February 2024

Agent replied · 20 June 2024

Thank you C Amb for you amazing 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Very impressed with the service. Always ready to help and sort out issues.

Anwuli · 20 February 2024

Agent replied · 20 June 2024

Anwuli Ekwuabu thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Many Thanks to Mo and Sanaz through very difficult times. Viewed many properties before reaching final decision and couldn’t be happier. Great service throughout the whole process and we’re both looking forward to creating our new home. Barry & Jo AlexanderPositiveResponsiveness, Professionalism

Barry · 30 August 2020

Agent replied

It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations

5/5

Google

Sales team are fabulous and always responsive to queries!

Beth · 21 March 2024

Agent replied · 20 June 2024

Many thanks Beth Lock for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

they bring the best tenants every time. Excellent

Alkas · 20 February 2024

Agent replied · 20 June 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Friendly staff and good service 👍🏾 …

Rashed · 20 February 2024

Agent replied · 20 June 2024

Rashed Alanber thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

professional and efficient service. smooth check in experience

Eamonn · 21 January 2024

Agent replied · 20 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Verging upon criminals. Repeatedly asked us for rent that had already been paid. Took out rent from one of my housemates, after the lease had ended. Didn't pay our deposit back for our rent, despite having clearly agreed a fee. Dodged our …

Mblacket · 22 October 2016

Agent replied

Dear Miles, Thank you for your feedback and I am sorry you feel your experience with Taylors has been a negative one. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail. We were liaising with yourself and your co-tenants and it can be difficult to speak to you individually. We also had a delay in the deposit release due to deposit procedures, all keys being returned and confirmation from other parties related to the tenancy. The feedback we receive from our customers is imperative in making any necessary changes to ensure we meet the levels of service we demand as a business and you expect as a customer; I assure you we take every single review very seriously and welcome the opportunity to discuss with you in an attempt to resolve any issues. Please call me at the branch at your earliest opportunity on 01865 477059 and I can go over the file and discuss further with you. Natalie Meech, Senior Manager.

1/5

Google

the worst agency ever, my fridge is broken 4 weeks before. They don't care. Still waiting someone to take an action.

Seba · 30 July 2022

Agent replied · 30 July 2023

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Sanaz and Mo were both amazing, and helped us secure our first home. Could never thank th enough or recommend highly enough. Thank you againPositiveResponsiveness, Quality, Professionalism, Value

Speckled · 21 June 2021

Agent replied · 20 June 2024

Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Taylors is incredibly helpful, easy to deal with, energetic, positive and proactive. They are an excellent firmPositiveResponsiveness, Quality, Professionalism, Value

R · 21 June 2022

Agent replied · 20 June 2024

Many thanks for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Very kind staff. Thanks 🙂 …

Plain · 6 August 2023

Agent replied · 27 August 2023

Thank you for your kind review!

5/5

Google

Excellent and speedy service by super friendly agent joe at oxford Taylor thank you very much I recommend everyone to use Taylor’s estate agent .great service 👍 …

Shumaila · 30 July 2020

Agent replied

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

I have been in my property renting for over 7 years. Taylors are always helpful, friendly and knowledgeable. Highly recommendedPositiveProfessionalism

Jasmin · 21 June 2021

Agent replied · 20 June 2024

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent customer service. We have been looked after very well by Mohammed and staff and would recommend Taylors to family and friends. Thank you.

Deborah · 25 March 2020

Agent replied

Thank you for your 5* review! Your brilliant comments will be passed on to our local team. Stay safe and kind regards, Scott @ Customer Relations

5/5

Google

Good customer service

Joseph · 1 May 2023

Agent replied · 30 July 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing staff very friendly, was my first time using an agent and was very please and guided me through the whole process, would recommend

James · 22 September 2019

Agent replied

Thank you James for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

Incredibly hard working and such a nice guy, I was very lucky to have Mohammed handling my sale. I would recommend Taylors without hesitation

Richard · 29 July 2019

Agent replied

Many thanks Richard for your 5* review and recommendation. Best wishes, Lucy.

4/5

Google

"Team was super friendly and professional. Were quick to deal with all of our individual concerns both by email and by phone."

Ryan · 29 July 2019

Agent replied

Thank you for your review! It is great to read that our local team have provided you with a great experience.

5/5

Google

One of the best letting agents I have used so far. Such a friendly atmosphere within the office. With kind and friendly staff. Highly recommended for both tenants and landlords. They do all they can to help in every way shape and form. Highly recommended. Can’t wait to do business with them again.

Rachel · 29 July 2019

5/5

Google

Could ask for any more from the team at Taylor's. Very professional, will certainly be using them again in the future.

James · 29 July 2019

Agent replied

Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot

5/5

Google

I would have no hesitation in recommending Taylors as a letting agency. I have always found them to be polite, efficient and very professional.

TBC · 7 February 2016

Agent replied

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

5/5

Google

I would have no hesitation in recommending Taylors as a letting agency. I have always found them to be polite, efficient and very professional.

Janie · 1 August 2015

Agent replied · 30 July 2023

Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.

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