Every review we hold for the Oxford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rented a long term let via Taylors, who I found to be professional and friendly. The handovers on entry and exit were smooth and hassle free. Thank you Natalie Meech for managing.
Danielle · 20 February 2024
Agent replied · 20 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team Danielle. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can highly recommend Taylor’s if you’re looking for a rental property, as I already have done to my friends. Louis in particular was a massive help towards finding me the right property which suited all my needs.
Harry · 17 April 2025
★★★★★ 5/5
GoogleMy experience with this Taylors' branch has been very positive over a number of years. The branch manager Mohammed is highly professional. They deliver a personalised service, in particular, Sanaz from the Sales team worked around my busy lifestyle. And Joanne and Natalie from the Lettings team are extremely helpful and reliable. Five star recommendation!PositiveResponsiveness, Quality, Professionalism, Value
L · 30 August 2021
Agent replied
Hi, thank you for the marvellous 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSinead Parker was so helpful in an issue i had can't fault her in any way
Leslie · 20 November 2024
Agent replied · 11 December 2024
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again.
Lucy,
Customer Relations Team
★★★★★ 5/5
GoogleWe have been renting a property for some time now. Natalie and Sean have always been most professional, and willing to step in to help us resolve issues when the property managers were off duty.
Once, when the washer has broken down for 3 months, Taylor’s stepped in and got their electrician to deliver the washing machine on the same day.
We feel the ‘after sales’ service here is great and feel looked after.
AroruA · 21 May 2024
Agent replied · 20 June 2024
Many thanks AroruA for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI am deeply disappointed with my recent encounter at Taylors. During the key handover, Senior Branch Manager Natalie Meech exhibited disrespectful and discriminatory behavior, including a noticeable racial bias. Unfortunately, she failed to extend even the simplest courtesies, such as offering a seat. Additionally, there were requests for unlawful demands on behalf of the landlord, escalating the situation further.
Regrettably, Natalie’s conduct included contacting the landlord in our presence, advising against us, and suggesting conversations behind our backs. This experience, compounded by racial bias, has tainted my perception of a company like Taylors. On a positive note, I appreciate Sean’s courteous and respectful assistance.
Considering the severity of the situation, we are compelled to report this behavior to relevant authorities. Discrimination, particularly when coupled with racial bias, has no place, and we cannot accept being treated as anything less than equal.”
Kalpa · 21 January 2024
Agent replied · 20 June 2024
We at Countrywide strongly refute any allegations of racism, we are proud to be a diverse and inclusive company. If you are unhappy with your experience, we would ask you to contact us so we can discuss this with you via our compliance team review@countrywide.co.uk
★★★★★ 5/5
GoogleOur experience with Taylors Oxford was absolutely brilliant! A massive thank you to Natalie, Sean and Joanne who managed to help us find a student property immediately! Highly recommend this letting agent!!
Daniel · 12 January 2024
Agent replied · 11 January 2025
Thank you for taking the time to leave us this wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOur experience with Taylors Oxford was absolutely brilliant! A massive thank you to Natalie, Sean and Joanne who managed to help us find a student property immediately! Highly recommend this letting agent!!
Dezzr6 · 22 December 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us this wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleHi there I have been with a couple of letting agents but I have always had the same landlord however my experiences wasn’t Exactually great however since I have been managed by these people everything has been going smoothly and especially …
Chloe · 13 July 2025
Agent replied · 20 June 2024
Thank you for taking the time to leave us a review.
★★★★★ 5/5
GoogleTaylors were so helpful to my partner and I! Working with Sean was easy and efficient. We were in a pinch and Taylors was able to find us a new home quickly and we are so pleased! Would recommend.
Libby · 1 May 2023
Agent replied · 30 July 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleWe spent 1.5 months without a hot shower. Would not recommend renting from them. Throughout our tenancy they were inefficient to respond, and took an unreasonably long time to hand back our deposit.
Oliver · 1 October 2025
Agent replied · 11 January 2025
Hello Oliver,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience with the hot water issue. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleIt’s our first time to rent and we are so thankful we came across their Agent “Sean P. “ who made our experience with the process very smooth and reliable. He is a star! He is very professional, helpful, friendly and caring as he promptly addresses any concerns or questions we ask, and this goes alongside his team (manager and staff) as they are all very supportive and always willing to help their customers. Overall, we are satisfied and we highly recommend this agency!
G · 24 October 2023
Agent replied · 23 October 2024
Hi Ginalyn,
It is wonderful to read another 5* review about our local team which I will ensure is passed on to them. Thank you for taking the time to leave your comments! - Scott @ Customer Relations.
★★★★★ 5/5
GoogleMassive thank you to the Oxford lettings team who helped me rent out my properties, huge thank you to Sean, Natalie and Joann. Highly recommend this team !!
Mohammed · 22 December 2023
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleArranged a viewing for a property in abingdon. The estate agent did not show. Someone viewing the property 20 minutes after our scheduled appointment showed up as well. The agent did not show up for them either. There was no attempt to contact us or anyone picking up at the office. Will not use again.
Chris · 29 July 2019
Agent replied
Good morning,
Thank you for taking the time to leave us your feedback and I would like to assure you that your feedback will be pass onward to the local Regional director. However, if you wish to discuss your concerns further, please feel free to contact us via review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleBrilliant letting agents, helped me so much, provided a wonderful experience. Kristina's expertise and friendly approach instilled confidence and comfort throughout the entire process of my searches. I would highly recommended them
T · 13 August 2025
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that our team provided you with a wonderful experience. It's our goal to make the process of finding the perfect property as easy and stress-free as possible. Thank you for recommending our letting agency! Kind regards, Maggie, Customer Relations.
★★★★★ 5/5
Googlei have been extremely impressed with the way Taylors have handled the sale of my property. They have given feedback on all viewings and taken great care to make sure that my tenant has not been inconvenienced. Mohammed has been efficient, courteous and helpful at all times. I would not hesitate to recommend them.
Martine · 29 July 2019
Agent replied
Thanks Martine for the wonderful 5* review and recommendation! It's great to see that the Taylors team once again provided a professional, efficient and friendly service. Best wishes, Lucy.
★★★★★ 5/5
GoogleWe have just had an offer we put in on a house accepted. Mohammed has been very helpful with viewings, ensuring a quick turn around and very thorough communication and quick responses to get us the speediest turn around possible. To date we are very happy with the service we have received, thank you!
Simin · 29 July 2019
Agent replied
Thank you Simin for taking the time to leave us this excellent review, it's great to see that the Taylors team were once again able to provide their proven, 5* service! Best wishes, Lucy.
★★★★★ 5/5
GoogleI am really happy with the service Taylors provided. Natalie Meech was very understanding and helpful. She explained everything clearly in a straightforward manner. I was introduced to the rest of the team.
I found them to be equally professional and polite, with great communication. I would highly recommend them.
Carol · 31 July 2019
Agent replied
It is wonderful to read Carol that you are really happy with the service provided to you by Natalie and our local team at Taylors. Thank you for your recommendation and 5* review!
Best wishes, Scott
★★★★★ 5/5
GoogleLouis has been extremely helpful and professional in guiding us through the application procedure for our new rental.
Ian · 26 May 2025
★★★★★ 5/5
GoogleIt has been a pleasure buying my home through Taylor’s. I’d like to say a special thank you to George and Mohammed for their patients and professionalism - they made the experience almost stress free :-) I would recommend them to anyone who is looking to purchase a property.
Fleur · 29 July 2019
Agent replied
Thank you Fleur for your glowing 5* review of our Taylors team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
★★★★★ 5/5
GoogleIt’s our first time to rent and we are so thankful we came across their Agent “Sean P. “ who made our experience with the process very smooth and reliable. He is a star! He is very professional, helpful, friendly and caring as he promptly addresses any concerns or questions we ask, and this goes alongside his team (manager and staff) as they are all very supportive and always willing to help their customers. Overall, we are satisfied and we highly recommend this agency!
Ginalyn · 2 November 2022
Agent replied · 30 July 2023
Hi Ginalyn,
It is wonderful to read another 5* review about our local team which I will ensure is passed on to them. Thank you for taking the time to leave your comments! - Scott @ Customer Relations.
★★★★★ 5/5
GoogleI found taylors estate agents in oxford to be absolutely brilliant and a pleasure to deal with. Right from the offset I found Luke and his team to be extremely helpful and very knowledgeable. They were able to get my house on to the market very quickly and within just a couple of days I had floods of people viewing my home and before I knew it I had not one, but, two offers on the table. The guys at the office did what they do best and worked with my buyers and got them up to a price I was really really happy with, all I had to do was choose which one I wanted to go with. I highly reccommend anybody who is thinking about selling their home to sell through taylors, they were fantastic throughout the whole process. Luke recommended I used their in house solicitors and im glad I did, I was sold and moved within 10 weeks and they were able to help me through everything and if I had any questions all I had to do was ask Luke and he was able to explain everything to me. Should I move again I will deffinitely be using them. Taylors really do live up to being the best estate agents in the UK.
Scott · 1 August 2013
★★★★★ 5/5
GoogleRecently I needed to let my property in Oxford so I arranged a couple of valuations from the local lettings agents. I had three people out including Natalie from Taylors she was by far the best person. She took time to explain the process to me as I'd never let a house before. She was honest with the valuation and the services that Taylors could offer. I had no hesitation in instructing Taylors.
Soon after instructing them I had numerous viewings and within a week the place had been let. The admin team in the office are fantastic and everything was done quickly and efficiently.
I would recommend Taylors to anybody and I will be using them again in the future.
Thank you Natalie and the team.
Luke
Luke · 1 August 2013
★★★★★ 5/5
GoogleJo, Sean and Keegan helped me move from out of town into my new rental property in less than a month from the original inquiry. They even helped me sort out the issues that were reported at move in within a few days. They have been polite, attentive and quick to help. Very happy with how the whole process has gone.
Emma · 22 December 2023
Agent replied · 20 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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