5/5
GoogleVicky always goes above and beyond. Very reliable and easy to work with
Trusted Agent profile · Oxford
Scottfraser Summertown reviews in Oxford
★★★★★
319 reviews across 1 platform
205a Banbury Road, Oxford, OX2 7HQ
Scottfraser's office in Oxford, at 205a Banbury Road, is rated 4.7 out of 5 across 319 reviews on 1 platform, including 319 Google reviews rated 4.7.
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Google5/5
GoogleFriendly and helpful team! Special thanks to William for effectively assisting me in sorting out everything. Highly recommended if you're searching for a property in Oxford.
5/5
GoogleOur long distance search for a rental home in Oxford from overseas added additional complexity to the letting process. Holly is very helpful from Scott Fraser, handled our case with patience and professionalism, leading to a positive outcome for our family. Give 5 stars ⭐️
5/5
GoogleGreat service and a very quick and easy process. Special thanks to Scarlett for helping me find my first home in England; She was very attentive and super helpful!
5/5
GoogleWe're currently renting a lovely house in West Oxford through Scott Fraser and couldn't be happier with our overall experience. James Hindson, who was our contact at Scott Fraser in Summertown was extremely helpful and professional throughout the application process which ran very smoothly, giving us great piece of mind. I would highly recommended James and the team at Scott Fraser.
5/5
GoogleHaving just experienced a year of highs and lows trying to move house, I am very happy that we had the support of Nicola Horner and team at Scott Fraser. Nicola has remained positive and patient throughout - her advice and support has been invaluable during this process and I can't thank her enough for her professionalism. Thank you again.
5/5
GoogleScarlett, as my main contact, has been very helpful and a pleasure to work with! Boris was also a great help in getting me my flat keys.
5/5
GoogleA lady called vicky was really friendly and helpful.
5/5
GoogleScott Fraser definitely deserve 5 star! Oliver Boyle was fantastic! He was very professional, honest, helpful and prompt in responses. A big thank you Oliver Boyle for your patience and for your support! I would recommend Scott Fraser!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHighly professional agency that clearly puts a huge emphasis on excellent customer service. Boris Bobev, the agent who walked me through the process of securing my new rental and finalising the terms and conditions of the contract, went above and beyond to ensure I was as happy as possible. He negotiated a reduction in rent and the customisation of the apartment inventory on my behalf, and stayed in regular contact while the paperwork was being processed. He was an absolute pleasure to work with!
5/5
GoogleHad an excellent experience buying a house. Richard was really pleasant and personable as well as professional to deal with. From the first viewing to making multiple offers and all the way through the conveyancing process, everything was handled very smoothly and efficiently with timely communication throughout.
5/5
GoogleI'm delighted to recommend Scott Fraser. Their Summertown office have managed the sale of our property. The whole process took around 3 months, during which they proved to be professional, knowledgeable, supportive and excellent communicators. Richard is a very calm guy who you certainly want on your side!
5/5
GoogleThe team at Scott Fraser Summertown have been very professional and extremely helpful throughout the process of my letting my flat for the first time. Very much appreciated their hard work advertising my flat appropriately and finding me a suitable tenant. Many thanks to all the team involved, especially Emily, Zoe and Chris.
5/5
GoogleI have been incredibly impressed by the friendly and professional service provided by the team at the Summertown branch of Scott Fraser. It took some time for my sale to go through, and throughout the process I felt supported and well-informed. William and Caia offered me outstanding service, providing frequent updates and maintaining an excellent level of communication. Thank you!
5/5
GoogleI was extremely impressed with the professionalism and dedication of Emily and her team. They were always so helpful and constructive and most importantly realistic in our desire to find the right tenant. Even when that was not possible they were to supportive and knowledgeable and I will certainly be using them again.
5/5
GoogleAmazing experience at Scottfraser! Their staff are very friendly and helpful, especially Filipe who helped us find a suitable property in a very short time!
5/5
GoogleIf you're looking to buy, ask for help from Caia! My husband and I were looking for a property last year and Caia exceeded our expectations (and we looked at many houses with many companies!) She knew each property thoroughly and followed up on any questions I had/checked in as needed. She also has a great interior design eye. Thanks for your help!
4/5
GoogleHolly was professional and good communicator. However, the admin team was a bit slow to proceed paper works and we were struggling to pay the funds from their online portal. It didn’t work in the end.
5/5
GoogleI had Liberty for a show around a few days ago and she was absolutely amazing and really really kind, explained through all the different options we had for renting and answered any questions I had :)
5/5
GoogleBoris did a very great job by answering our questions and inquiries with regards to the property matters . His efficiency of getting back to us by following up accordingly. Salute to his professionalism for showing extra mile for his client. Keep it up Boris !
Agent replied · 7 June 2023
Dear Mavis Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGenuinely brilliant; Oliver Saxton and the team at the Scott Fraser Summertown branch have been steady, reliable, responsive, and made our sale and move possible even in the middle of a global pandemic. We could not recommend them more highly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleScott Fraser just provided us with excellent service, both me and my husband are happy with their profession, their attitude and efficiency of the whole process. we have to recommend Elsa MccGwire, Frankie Poole, and Zoe Warwick, they are really professional and thoughtful!
5/5
GoogleWith Scott Fraser, you can quickly rent a house. They are very efficient in helping you make the best and most appropriate choice and they are always open to helping their customers, even after they've made their choices. Scott Fraser is certainly a 5-star quality letting agency.
5/5
GoogleWe give thank you sou much for your help. And I have to move and off this month but. Mr Boris Bobev so work hard to helping us and we’re moved so fast. Thank you so much for Mr. Boris Boved.🙏🙏🙏💪💪 …
Agent replied · 7 June 2023
Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
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