Scottfraser Summertown reviews in Oxford

★★★★★ 5/5

Google

Several years ago I asked ScottFraser to let a flat. They found a tenant who passed all the checks and seemed ideal. We were due to sign up over the weekend. On Saturday at around 5.30 pm I had a call from Michael Joubert saying he was on his way to a wedding, but had a very bad feeling about the new tenant and suggested we delayed signing until he had done more checks. Michael did not need to ring me as Scott Fraser had done their job and earned their commission. He was right to be cautious as it transpired that the new tenant was proposing to sub let to many of his "friends". I considered that Scott Fraser had acted above and beyond the call of duty and have used them ever since. They have recently found me a tenant for a small house in Jericho which had been let to the same person for some 11 years. I took their advice on refurbishment, used their builder and they project managed the process. The builder was extremely competant and good value such that I will certainly use him on my own house if I need any work done. The whole change of tenant was handled speedily, efficiently and painlessly. I cannot fault the service I have received from Michael, Claire, James and the team.

Stephen · 9 June 2012

★★★★★ 5/5

Google

Vicky at Scot Fraser summertown has been throughly professional and extremely prompt in her correspondence and accommodating in my request. I would definitely recommend her and the company .

Aalya · 15 March 2026

★★★★★ 5/5

Google

Boris has been Professional in my search for a home I hope I succeed as I would be happy to be a tenant for Scott Fraser Summertown

Liza · 10 October 2022

★★★★★ 5/5

Google

Scottfraser office helped me a lot while looking for the apartment to rend during my temporary stay as academic visitor in Oxford. Will and Sammie were very patient and helped with all the requests I had regarding the paperwork.

Urban · 30 March 2024

★★★★★ 5/5

Google

Patrick and Richard were wonderful. Always available to offer advice and support and very helpful. A personal service. They were supported by Athol Whitmore who helped me by clearing out my mother's house, selling things and making sure the house looked good for viewings. A great package.

Cara · 25 September 2023

★★★★★ 5/5

Google

This property agent is amazing. They are all kind and professional. Especially, I was helped by Martina Landi, and she was one of the best. I am new and foriegner,, everything was challenging, but she let me know every step very kindly and quickly. I contacted almost 7-8 agency, but she was the best. I highly recommend this agency and I hope you could meet her. It would be very lucky start for you.

I.H · 8 June 2019

★★★★★ 5/5

Google

Scott Fraser have been excellent, helpful and efficient and the experience of renting has been positive. Victoria has replied swiftly and sort solutions to our problems. Thank you

Carrie · 15 March 2026

★★★★★ 5/5

Google

I recently sold my mother-in-law's bungalow through Summertown Sales and right from the start they were fantastic. Always keeping me informed of viewings and feedback and always on the end of the phone for any questions that I had. I would have no hesitation in recommending Richard and Caia and indeed the rest of the sales and lettings team to anyone and know where to go in the future if I need to sell again. Thanks alot guys for everything!

Julie · 25 July 2024

★★★★★ 5/5

Google

Absolutely fantastic service. Boris Bobev did a great job in helping us find a house for rent. He is friendly, very approachable and responded to our needs immediately to fix any issues. He is a great asset indeed. Thank you Boris for your tremendous support from the beginning to the end.

Sithara · 31 May 2023

★★★★★ 5/5

Google

Ms. Scarlett Jones at the Summertown office is extremely friendly and helpful. She helped me and my partner to find our first apartment to rent in Oxford. She was always very kind, patient, and attentive to details. I'd love to recommend Scott Fraser for others.

Shuyang · 26 October 2023

★★★★★ 5/5

Google

Scott Fraser acted as agents when I bought my property in Summertown. Nicola was extremely efficient, professional and friendly and made the entire process very easy. I've subsequently let the property through Scott Fraser and have been equally impressed by Emily and Zoe, who have given me honest and reliable advice, which has enabled me to rent the house quickly. Thanks to all at Scott Fraser, I would recommend anyone buying/letting in Oxford to use them.

Tom · 8 June 2016

★★★★★ 5/5

Google

Richard was my agent and I couldn't have been more pleased with the way in which he dealt with the marketing and sale of my property. He was highly professional, and demonstrated a high degree knowledge and expertise. I felt that I was his only client - even though, of course, I wasn't, which was real testimony to the level of customer service.PositiveResponsiveness, Quality, Professionalism

Becky · 25 August 2021

★★★★★ 1/5

Google

Based on our experience as tenants in Oxford with SF, who both let and manage the property, we found SF to be unresponsive and unprofessional property managers. Here are some of the issues we encountered: - SF failed to complete the inventory before the tenancy commenced. - It took months and several official complaints for SF to address serious issues such as a radiator falling off the wall, a broken toilet, and damages caused by contractors to the property. - SF failed to register a property check visit and attempted to schedule another one two months after the initial visit. Having rented properties both nationally and internationally for years, I can confidently say that this is by far the worst property management company I have encountered.

Anna · 25 June 2024

★★★★★ 5/5

Google

Had a great experience with Summertown Scott Fraser and notably Elsa MccGwire! Moving from abroad in a midst of a pandemic is stressful, but Elsa made all the processes in a very short time so easy and smooth from the day I enquired about an apartment to the day I got the keys. I can now enjoy my stay in beautiful Oxford thanks!PositiveResponsiveness, Professionalism

Jocelyn · 25 August 2021

★★★★★ 5/5

Google

Great service! Special thanks to Boris for making my first rental experience memorable. He was very patient in answering all my inquiries about the process and was extremely informative and professional. I would definitely recommend Scott Fraser for anyone looking for a property in Oxford.

Pui · 2 September 2023

★★★★★ 5/5

Google

Scott Fraser have been extremely helpful all the way through our application. James, (who showed us the property) was informed with an excellent professional manner. There was a multitude of communication throughout the process and I'm always able to get in touch with them as soon as I need to. The property was handed to us in exquisite condition, clearly professionally cleaned and you feel that the service is above the rest. Would definitely recommend.

Amelia · 9 June 2014

★★★★★ 5/5

Google

We sold our house with Scott Fraser and worked with Emily Dyer, on their agents, in the process. They were fantastic, very helpful and always kept us informed on the sale process. I have worked with several other state agents in Oxford state agents in the past and rarely had a good experience with them. Scott Fraser was recommended to us by a friend and she was right, they are the best in town.

Luis · 9 June 2015

★★★★★ 5/5

Google

Boris is a superstar - easy to talk to, quick and efficient and very professional. Thank you for your help!

Sonia · 8 January 2023

★★★★★ 5/5

Google

Boris is a superstar - easy to talk to, quick and efficient and very professional. Thank you for your help!

Meet · 3 January 2023

★★★★★ 5/5

Google

Boris Bobev was very helpful in helping us find a property. He advised and gave us realistic advice. Scott Fraser made us feel very comfortable and ensured full transparency through out the whole process. Definitely recommend!

Hannah · 29 February 2024

★★★★★ 5/5

Google

Davinder Singh has been extremely helpful when selling my flat. He went above and beyond the call of duty to help me at a difficult time, including checking in on the flat during the cold winter months. I don’t know what I would have done without him.

Susan · 6 June 2023

★★★★★ 5/5

Google

Scott Fraser is a great agency to rent through. The team are so friendly and Emma was particularly helpful in dealing with my queries for renting a home, this made the process really simple.

Megan · 8 April 2024

★★★★★ 5/5

Google

We would like to thank Caia Pereira and the team at Scott Fraser for their excellent service and in particular for her helpfulness on the day of completion.

Voon · 25 July 2024

★★★★★ 5/5

Google

The team at Scott Fraser have been a pleasure to deal with. Always professional and efficient, they not only respond to queries but have been proactive on our behalf. In particular, Emily and Zoe found excellent tenants for our house, and Chris is looking after property management and maintenance for us. However, we have only praise for all the members of the Scott Fraser team, and have no hesitation in recommending them.

A · 8 June 2017