Trusted Agent profile · Oxford
★★★★★
319 reviews across 1 platform
205a Banbury Road, Oxford, OX2 7HQ
Scottfraser's office in Oxford, at 205a Banbury Road, is rated 4.7 out of 5 across 319 reviews on 1 platform, including 319 Google reviews rated 4.7.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleI have just bought a house in Kidlington and Patrick was fantastic. He offered a very professional and honest service. Between viewing for the first time and completing took 3 months. Patrick understood we needed to view the property a few times to make a decision, he answered any questions we had promptly.PositiveQuality
5/5
GoogleJoanna Channon was our property manager while we were tenants at a Scott Fraser property. From the beginning, she was professional, welcoming and always responded in a very prompt manner. No query was too small for her to help with. Thanks for making our tenancy so enjoyable, Joanna! We will be recommending Scott Fraser to friends and family.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBoris has been a great help and has helped all the way in the rental process. Highly recommend him.
Dear Imran Akhtar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThanks to Boris and the team for the smooth process. Very professional and friendly!
Dear Sam Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI recently renovated a rental property and decided to rent it with Scott Fraser after a poor experience with another company. Michael Joubert and the rest of the team in Summertown were very responsive, took photos, fixed a few last things, and the property was rented out at the start of the next month. Very pleased with everything!PositiveResponsiveness, Professionalism
5/5
GoogleScott Fraser, and especially Zoe, were very helpful with assisting us finding our property. Everything was done very quickly once the property was found and the referencing process online was very quick and easy, took just 2 days from submitting information to passing. I would certainly recommend the company to anyone looking to rent in Oxford and we look forward to moving into our new property soon. JP & CV
5/5
GoogleThe rental process in the UK has turned a bit crazy - you feel like a bunny hoping through so many loops - Will has been a star helping through the process!!
5/5
GoogleExcellent transaction from start to completion, in no small part to the services of Caia Pereira who was very professional, efficient and pleasant throughout, Caia constantly updated me helping to calm what is a very stressful time. Caia also added a person touch, always arriving 15 minutes before the viewing client to ensure everything was in order, then closing blinds, turning of lights and securing the property after each viewing. I was out of the country for some of the time and felt confident my property was in safe hands.
5/5
GoogleA really smooth letting process. Filipe was great and always ready to help us in every step
Dear Sara Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleSuch a great experience working with Vicky. Always helpful, polite and responsive. A real asset to the SF team.
5/5
GoogleThe property manager Joanna Shannon at Scott Fraser is to be commended for intervening with a landlord who illegally refused to make a repair, saying that the tenant should do it himself.
5/5
GoogleWe were impressed by the organization, efficiency and the positive ambiance of the Scott Fraser in Summertown. The letting team led by Emily was very professional, efficient and dedicated and most importantly they had the human touch making them sensitive to our concerns and requirements. It is a pleasure working with them and I would also say that the sales team were also efficient and extremely cooperative.
5/5
GoogleScott Fraser Summertown recently handled the successful sale of my waterways appartment which is no mean feat in today's environment. They found the right buyer and managed to sustain the interest through the lockdown stop-start again process. Responsive, problem solving and going the extra step -would highly recommend them. Many thanks to Oliver and his team. Richard OgdonPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSold full asking price! Richard was very professional, responsive and efficient throughout the entire sale process. He delivered on promises made and exceeded expectations . Richard was very attentive and responded to communication quickly. I would recommend Richard and would use Scott Fraser Estate Agent in the future.PositiveResponsiveness, Professionalism
5/5
GoogleMiss.Liberty Is So Helpful from the beginning of our tenancy also managed to chase up all the queries we had efficiently.
5/5
GoogleI would highly recommend Scott Fraser (Summertown) because they respond to clients' request/question promptly. My family and I are new to the area and they were able to accommodate our needs. They also take care of all kinds of documentation such that we didn't need to worry a bit. They would also follow-up after we moved in and answer all the questions that we had.
5/5
GoogleFrom the outset the Scott Fraser team, and in particular Oliver Saxton, handed the sale of our property with utmost professionalism. Their marketing strategy and associated documentation was first class and resulted in the sale of our property without it even going on the open market. We are so pleased that we selected Scott Fraser and that Oliver was receptive and responsive to our situation.
5/5
GoogleCaia and the rest of the Scott Fraser team did a fantastic job on the sale of my late aunt’s flat. It was a complex transaction involving probate which took a while to one through but their guidance on pricing, their professionalism and the way they kept the buyer informed and happy really ensured a smooth transaction. Many thanks to the whole team.
4/5
GoogleWe have used Scott Fraser as a letting agent over several years and then the estate agent arm to sell our property. They have always been professional and responsive. In particular, Caia and Richard in the sales department have both been especially helpful, responding quickly to queries and providing useful advice
5/5
GoogleScott Fraser helped us with the purchase of our new home. Special thanks to Patrick for bending over backward to accommodate us, always keeping us in the loop, for helping out with the little ad hoc requests, and for making the process as stress free as possible :)
5/5
GoogleBoris must be an angel because the entire experience of finding my dream home was heaven! Thank you Boris you absolute dream weaver!! Highly recommend!!
5/5
GoogleRhys Reardon-Davies dealt with a licencing issue for me swiftly, which was most helpful.
5/5
GoogleGreat customer service from Scott Fraser. It was a pleasure to work with them. Oliver Saxton was very helpful and made great suggestions. We had a great experience from this professional estate agent and would highly recommend them. Thanks to all at the Summertown branch and Oliver especially. You will be the first agency to call when we buy/sell a house again!
1/5
GoogleI have rented a parking space in central Oxford and paid for the whole year. Boris Bobev couldn't sort the parking permit in time and I had multiple parking tickets I am forced to pay. Furthermore I needed to renew the permit and I am waiting for nearly 3 months for it. I am defauded and will be applying for regulatory bodies to put official complaints for their licences. A total disgrace on Scott Fraser's account. Return my payments as I am not able to use my rented space.
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