Penny & Sinclair Oxford reviews

★★★★★ 5/5

Google

I had an exceptionally pleasant experience with the staff at this location, they were incredibly nice, helpful, and flexible. A special shoutout to Harry and Molly for going above and beyond!

Shawn · 28 February 2024

★★★★★ 5/5

Google

Katherine has been incredibly helpful and responsible in making the arrangements for my new lease. She has made the whole process much more enjoyable and streamlined than I expected.PositiveResponsiveness, Professionalism

Luisa · 26 October 2020

★★★★★ 5/5

Google

I have used the lettings team at Penny & Sinclair at St Clements for approximately 15 years. They have always been extremely helpful and professional throughout that time. However, I have to make particular mention of Rebecca Falcini who has gone over and above over the last few months in finding my new tenants and doing all the necessary checks and paperwork. Consummately professional and a delight to deal with.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 26 October 2021

★★★★★ 5/5

Trustpilot

Sean was an absolute super star in…

Sean was an absolute super star in selling our property, I cannot recommend Penny and Sinclair enough. He was great with dealing with us and with the buyer and it all went very smoothly and everyone was happy with the outcome. A true professional.

Isobel · 24 April 2023

★★★★★ 5/5

Trustpilot

I have used the excellent services of…

I have used the excellent services of Penny Sinclair, in particular Georgia and Emily for seven years, and during that time had best experience. They are very customer oriented and I have complete trust in them knowing that they are after my business. Superlative!

Michael · 23 April 2023

★★★★★ 5/5

Trustpilot

Search Experience

Anum provided an excellent search experience, very professional, extremely timely in her responses, and genuinely committed to helping. It’s rare to see that level of support and dedication in the industry nowadays!

Christy · 5 December 2025

★★★★★ 5/5

Google

Judith and Georgia are consummate professionals, friendly and courteous on the phone and in person. Their response to a problem is prompt and efficient, with interests of both landlord and tenant always uppermost. As an owner, I certainly cannot complain about the exemplary level of service I have received, especially during the winter months, when trade usually drops off a little. I found that Judith keeps her eye the ball and knows when and how long to suggest a slight discount, in order to keep the bookings buoyant! Team JG make an excellent team - well done!

Mike · 27 October 2019

★★★★★ 5/5

Google

Earlier this year we approached Penny and Sinclair with a view to letting our central Oxford house over the summer months. The professional service offered by the agents is impressive and friendly. We have dealt in particular with Judith and Georgia (and Carmen initially) in the Oxford City office. They are highly experienced and helped us to prepare the property for letting, recommending that we had professional photos taken etc. They advertise on their own website and also use the Airbnb platform. We were pleased with the number of lettings they achieved over the summer at a very acceptable rent and the way this was managed with efficient housekeeping and prompt payment. We are very happy to recommend the Short Lets side of Penny and Sinclair's business.

John · 27 October 2019

★★★★★ 5/5

Google

We recently sold our house through Penny & Sinclair. It was not the smoothest of sales due to issues beyond our control elsewhere in the chain, but the service and support we received from Oliver and the entire team throughout the process was exceptional. Oliver worked tirelessly to secure our sale, gave us sound and sage advice about our purchase, and kept us going through some stressful times. Everyone in the office was a delight to deal with, and well informed about our sale. I would have absolutely no hesitation in wholeheartedly recommending them.

Rachel · 27 October 2019

★★★★★ 5/5

Google

My husband and I have been tenants since October 2018 in Oxford using Penny and Sinclair as our letting agent. Through my work, I have experienced many letting agencies and Penny and sinclair are undoubtedly the best. The contractual process to enter the property was reassuringly thorough and detailed and the moving in process was effortless. When there was any issue, such a heating problem or electrical issue with the lights, the property manager listened and acted with promptness and efficiency. We have had excellent communication at all times and been treated as valued clients. I would highly recommend their services for a reliable and dependable letting service in the historic and beautiful Oxford. Thanks Penny and Sinclair!

Ian · 27 October 2019

★★★★★ 5/5

Trustpilot

Amazing Team

I have just sold my house in East Oxford. Joe with the help of Angela from Penny and Sinclair (St Clements) made this an extremely smooth and non stressful experience. Joe checked the house regularly as I live over 100 miles away.Complete trust in Penny and Sinclair and definitely recommend them to anyone wishing to find a liable honest estate agents. Thank you so much.

JD · 28 October 2024

★★★★★ 5/5

Google

Penny & Sinclair arranged a series of short lets over a number of months when my mother stayed for a long visit. The flat they provided has been lovely and exactly as described. The various staff we have been contact with were tremendously helpful and courteous and quick to solve any issues we ran into. All in all, a surprisingly good experience. Highly recommended.

Leo · 26 October 2022

★★★★★ 5/5

Google

I have used Penny & Sinclair for my summer short lets for the past 3 years, and they have been exceptional every year. Very professional, very easy to work with, and very attentive. A great company.

Tracy · 26 August 2024

★★★★★ 5/5

Google

We had a great experience with Will Davis getting moved in. He did an excellent job getting us set up and moved in quickly which was essential given our short timeline.

Matthew · 9 November 2024

★★★★★ 5/5

Trustpilot

Selling One's Beloved Flat

Joe Worsell helped me promptly and found a buyer very quickly. He was supportive and illuminating during the whole process

Nicola · 23 February 2026

★★★★★ 5/5

Google

We worked with P&S to plan a visit to Oxford, and they were fantastic. They helped us find a suitable place, helped us throughout the booking and checking in process, and then even helped us when we inadvertently took a key with us, explaining how to mail it back to them. We would not hesitate to recommend working with them on short-term rentals.

Brian · 26 October 2022

★★★★★ 1/5

Google

Worst rental agency I have ever dealt with as a tenant. I have rented from 10+ agencies in 3 different countries, and of course most of them are quite incompetent but Penny & Sinclair is something special. Their communication is awful. Do not expect getting a timely response to your inquiries. If you do, after a few weeks and calling them a few times, it will be from a new person you have never dealt with before. In 10 months of renting from them I probably had to deal with 7-8 different people. They are very professional with their end of tenancy inspection though. They will make sure you will see as little of your deposit as possible by inventing bogus charges, like £150 to empty wheelie bins that are already emptied by the council.

Kenan · 27 October 2018

★★★★★ 5/5

Google

Judith and Georgia took over the summer short lets on my house last year and I have been extremely impressed. They are very efficient and proactive. I get a sense that they care about the property and take a real pride in their job. When it comes to discussing options they offer intelligent advice and when they say they will do something you can be sure that it will happen. All this and they are charming with it!

Jonathan · 27 October 2019

★★★★★ 5/5

Trustpilot

Buying our first home

Our experience with Penny and Sinclair has been very pleasant from start to finish. Joe assisted us throughout the journey to buy our first home and he was very responsive and helpful to say the least. The process took a little longer than we expected but it was no fault of P & S who always kept us informed of any delays and would go above and beyond to do anything they could from their end. Overall, we are very happy with the service and would definitely recommend for sellers or buyers.

Anam · 21 December 2023

★★★★★ 5/5

Facebook

Judith and Georgia took over the summer short lets on my house last year and I have been extremely impressed. They are very efficient and proactive. I get a sense that they care about the property and take a real pride in their job. When it comes to discussing options they offer intelligent advice and when they say they will do something you can be sure that it will happen. All this and they are charming with it!

Jonathan · 28 July 2019

★★★★★ 5/5

Google

When one goes into the P & C office, your are always met by friendly and helpful staff. Communication with the letting team is quick and easy so that any queries or problems are promtly dealt with. I also appreciate being able to have the chance to talk to staff for sugesstions for my property. They are also perfectly happy to do the odd chore like a meter reading.PositiveProfessionalism

Helge · 26 October 2021

★★★★★ 5/5

Google

Very good customer service and the team was professional, managed to reach all my expectations and highly recommend them

Mohammed · 27 March 2025

★★★★★ 5/5

Trustpilot

Wonderful experience

Joe was courteous, responsive, detail oriented and punctual and secured us a price over asking within first day of viewing! Wonderful experience.

Kate · 15 June 2024

★★★★★ 5/5

Google

Prompt answering of any queries with appropriate advice and action. It has been a pleasure working with the Penny Sinclair team. We have bought sold and rented our property through them and it has been a very positive experience. Particular praise to Oliver for leading such an effective team.

David · 26 October 2023