5/5
GoogleThey have excellent service they helped my friend to find his apartment. Specially Helen and ChelseaI I really appreciate them who are so helpful and friendly.
Trusted Agent profile · Oxford
Penny and Sinclair Oxford reviews
★★★★★
302 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Penny and Sinclair's office in Oxford, at Mayfield House, is rated 4.7 out of 5 across 302 reviews on two platforms, including 146 Google reviews rated 4.7.
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWonderful experience
Joe was courteous, responsive, detail oriented and punctual and secured us a price over asking within first day of viewing! Wonderful experience.
5/5
TrustpilotFantastic experience with short let team …
My partner and I came from Australia and dealt with Emily & Georgia who were very helpful for us to secure a short term let. They were responsive, professional and made coming to Oxford that little bit easier. Many thanks.
5/5
TrustpilotSales with P&S
Very smooth, and straight forward sale. Joe was informative and helpful throughout. Very pleased!
5/5
GoogleI had a great experience as a tenant with this company. Over four years I worked with many wonderful people on the Penny & Sinclair team who were extremely professional and kind. Rebecca Shaw in particular was very responsive and helpful. I would absolutely rent with them again.
Agent replied · 24 August 2024
Thank you for this great review. We really appreciate you taking the time to share your feedback
5/5
GoogleBuying or selling a property s the most traumatic experience known to mankind! Sean at Penny & Sinclair made this a simple and (almost!) pleasurable process. He and his team were attentive and reassuring at all times as we progressed to an on-time completion - well done and thanks guys.
Agent replied · 24 August 2024
Thank you for this great review. We really appreciate you taking the time to share your feedback.
5/5
TrustpilotSuccessful Sale
We’ve used Penny and Sinclair for rental management for a number of years and found them to be reliable, professional and a pleasure to deal with.
5/5
TrustpilotVery professional with regard to the…
Very professional with regard to the whole process. Very pleased with the communication throughout the transaction. No hesitation in recommending.
5/5
GoogleWe lived in a house run by Penny & Sinclair for two years. In this time, we were impressed by the service we received. The office team are very friendly and always did their best to deal with any requests or issues immediately. We've experienced several other lettings companies in Oxford and Penny & Sinclair are by far the best in terms of service: we only wish our current property was run by them!
Agent replied · 24 August 2024
Dear danil karasev, Thank you very much for your kind review. We are so pleased to hear you've been very happy renting with us for two years and that you found the team to be friendly and able to solve problems immediately. We hope you are able to rent with us again in the future. Kind regards, P&S.
5/5
GoogleI have just had a very good experience with Penny & Sinclair when selling my house. They have been excellent at communicating from the offset, and Sean, our agent, was very helpful in what was a difficult process at times. I recommend them to anyone buying or selling.
Agent replied · 24 August 2024
Thank you for this great review. We are so pleased you have been happy with the service you received.
5/5
GoogleWe wanted to provide some feedback on our house selling experience. We have just exchanged on the sale of our house at OX2 9RF. Like many house sellers, we went into this process with a very cynical view of estate agents. We were expecting the worst and to have to continually chase and cajole during the process. Immediately upon meeting the manager of the Summertown branch of Penny Sinclair we felt assured - by his knowledge, frankness and openness about the selling process. All of this chimed with our practical experiences and real life. He made us a number of promises on signing. He kept every single one. Our house was on the market with a professional brochure and impressive web-presence within days. We had a full price offer (on which we have just exchanged) within a couple of weeks (our second visit). His team were well briefed and carried on the professional approach which he had conveyed to us. We are incredibly grateful for his deft and empathetic handling of our buyers (and of us!) during what has been a stressful and intense period. We will not hesitate to recommend Penny Sinclair to our relatives and former work colleagues.
5/5
TrustpilotI bought a flat with them
I bought a flat with them. Sean is very helpful and responds swiftly.
5/5
GoogleThe Penny & Sinclair team is just WOW. They are extremely efficient with the entire (end to end) leasing process. From paperwork to regular maintenance and/or any rare emergencies - everything is taken care of. We appreciate them so much and would highly recommend their services.
Agent replied · 24 August 2024
Thank you very much for this five star review. We are really pleased you have been happy with the service you have received.
5/5
TrustpilotRecommended for short lets
It’s our 2nd short let with Penny & Sinclair Oxford. 1st was at a property in Cowley last year and Summertown this time round. They were prompt and very responsive to messages etc. Well recommended for short lets.
5/5
GoogleLiana is really helpful and always prompt when we have a fault/issue in the flat.PositiveResponsiveness, Professionalism
Agent replied · 24 August 2024
Thank you for this great review and wonderful feedback about our property manager Liana.
5/5
GoogleWe have received an excellent service from Penny & Sinclair when we were looking for a new home - and they have rendered quick and excellent service after we moved into our new home. They are always polite and quick to respond to requests and questions. I can only recommend Penny & Sinclair to others searching for a home, either for renting or buying!
Agent replied · 24 August 2024
Thank you for this wonderful review, we really appreciate your feedback and five star rating.
5/5
TrustpilotFirst time house let
We choose Penny and Sinclair to manage the letting of our house for a 3 month period. Lisa headed up a friendly and confident team who were extremely efficient and professional. Having secured nearly 100% occupancy, Lillimai maintained communication with us and the guests throughout, easily dealing with all practical elements for which we are extremely grateful.
5/5
TrustpilotReally smooth transaction at Penny and Sinclair
My recent house sale was very smooth thanks to Joe Worsell at P&S. He was friendly and efficient and always around to answer questions. I'd recommend him without hesitation!
5/5
GoogleGreat experience selling with P&S. Will Davies did a great job at getting the sale through for us. Thank you.
5/5
GoogleSean Headman-Low from Penny & Sinclair helped us purchase a property in North Oxford. Sean's prompt communication, support, and persistence were key to the successful exchange. He went above and beyond and his professionalism was evident in all his dealings with us. Thank you, Sean!
Agent replied · 24 August 2024
Thank you for this lovely review. We are so pleased you have been happy with the service you received from Sean and Penny & Sinclair.
5/5
TrustpilotThoroughly recommend
Great service from Joe. Patient enough to play the long game from a plan to sell at the start of the year to help preparing for a sale and going on the market in October. Good advice about pricing and they used a brilliant photographer who showed the house at its best. Thank you
5/5
GoogleMany thanks to Liana and Chelsea with their professional, promptly and efficiently service.PositiveResponsiveness, Quality, Professionalism
Agent replied · 24 August 2024
Thank you for this great review and taking the time to share your feedback. We really appreciate it.
5/5
GoogleWe have had an incredible experience with both Elina and Liana. They've gone above and beyond in making sure we have a good experience. For example, when finding some cosmetic issues in the flat, they took the initiative to ask us permission to renovate while we were on a trip... We came back to a much more updated and beautiful flat! Thank you!
Agent replied · 24 August 2024
Thank you for your feedback and great review. We really appreciate you taking the time to share your thoughts and we are very pleased to hear you are happy with the service you have received.
5/5
TrustpilotSuperb Service from Joe Worsell
We have had excellent service from all the staff but a very special mention must be made of Joe Worsell. He has guided the process, helped with the difficulties, been always quick to respond. He knew all the details and if I had a question he could not answer he found the facts very quickly.If I ever sell this property there would be no question about who I would be asked to act for me.
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