Trusted Agent profile · Oxford
★★★★★
302 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Penny and Sinclair's office in Oxford, at Mayfield House, is rated 4.7 out of 5 across 302 reviews on two platforms, including 146 Google reviews rated 4.7.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotI used Penny&sinclair for a 2 week stay…
I used Penny&sinclair for a 2 week stay in an Airbnb. They were absolutely amazing at communicating… if there was a problem in the property they would sort it out. They were quick & always on hand when we needed them. Would 100% recommend
5/5
GoogleSuperb. Five stars doesn't seem like enough. Unfailingly professional, the experienced team here at P&S are always on hand to offer expert advice whether buying selling or renting. What makes P&S different is their ability to get the deal done. Thoroughly impressed, and I really could not envisage using any one else
Dear Justin, Your review has blown us away - thank you so much for taking the time to write this. We are absolutely over the moon with your feedback and delighted you've had such a pleasant experience selling and renting through us. Please don't hesitate to contact us should you need help in the future and we wish you all the best for 2020. Kind regards, P&S.
5/5
TrustpilotGreat results from Joe Worsell at Penny and Sinclair has…
Joe Worsell at Penny and Sinclair has been invaluable to us!His tireless effort and effective communication has got us through two sales now, his experience and skill is immediately obvious as is his charm.We just wish we’d found him sooner!
5/5
GoogleA special thanks to Lizanne Simmons.
Dear Maria-Danae Koukouti, Thank you very much for your 5 stars and review for Lizanne Simmons. We are so pleased to see you've had a great experience with our Summertown Sales department. Wishing you all the best. Kind regards, P&S.
5/5
GooglePenny and Sinclair have managed a property for me for a number of years and I am always impressed by how quick and efficient they have been to deal with all aspects of their management service . Particular praise to Liana who seems to have everything at her finger tips !
Dear Graham, We are so pleased to read your 5 star review and are very happy you've had a quick and efficient service with Liana in our Property Management department. We hope to continue to work with you in the future. King regards, P&S.
5/5
GoogleExcellent help during letting of our Waterways apartment and now it’s sale. Very impressed with the professionalism always on view, ever since the start when Wendy Sinclair launched with James Penny back in 2009! On to the next sales,,
Thank you very much for taking the time to share the feedback of your experience with Penny & Sinclair. We really appreciate your review and pleased you have been happy with our service.
5/5
TrustpilotWe made the right choice
Joe from Penny and Sinclair provided friendly, professional service over the period it took to sell our house. His advice on choosing the right buyer at a critical juncture was invaluable. I cannot recommend him highly enough.
5/5
GoogleThanks a million to Nicola and Cindy for making our move into this lovely house so straightforward😊 With the time pressures and stress from packing it would have been even more stress had you not guided us so well through the process. Thanks guys !PositiveProfessionalism
Thank you very much for taking the time to write this review and your kind words for Nicola and Cindy. It was a pleasure working with you.
5/5
GoogleSean and the agency were extremely professional.
Thank you for this great review. We are so pleased you have been happy with the service you received from Sean and Penny & Sinclair.
5/5
GoogleGreat home buying experience, transparent, honest and easy to do business with.
Thank you so much for your wonderful review. We really appreciate your feedback and the five star rating.
5/5
GoogleLucy and Chelsea recently helped me with a rental flat and I couldn’t recommend them more. Really lovely and professional and helped with any questions I had. I would recommend Penny & Sinclair in Summertown to anyone.
Thank you very much for this review. We are really pleased you have been happy with the service and thank you for taking the time to share your feedback.
1/5
TrustpilotThe reason people don’t like Estate Agents...
After finding a new build property, we needed to sell our property to secure it. Then lockdown happened, however, a buyer out of the blue wanted to purchase our property. We accepted, however, Erling after being told to be honest to our buyer, told them we would be out in 2 weeks after exchange. After creating tension between us and our buyer, he moved her in to rent 3 doors down! He asked us to also pay her rent of 1300k a month, a ridiculous request in which he thought was acceptable. He also showed people through our windows when he knew we were out. We spoke to Mr Penny who simply said we were telling a different story to Erling. We are now homeless waiting for our house to be built. I would not recommend Penny & Sinclair to anyone.
5/5
GoogleRebecca managed the property we were staying in and provided a very professional service.
Thank you for the five star review and for taking the time to share your feedback. We really appreciate it!
5/5
TrustpilotVery responsive and professional
My friends and I let a place in Oxford with Penny and Sinclair and had a great experience. Very attentive to detail and when we had small conflicts with the landlord they mediated successfully. Great choice!
Thank you for this excellent review and for taking the time to share your feedback.
5/5
GoogleThank you, Nicola and colleagues, for your attentive, efficient and thoroughly professional service. I am delighted with the outcome of this search for a new tenant. Penny & Sinclair have never disappointed me - and that is NOT something one can say about many estate agents!
Dear Maggie, Thank you so much for your kind review about Nicola and the Penny & Sinclair team. We have very much enjoyed working with you over the years and hope to continue to work with you into the future. Thanks again. Kind regards, P&S.
5/5
TrustpilotGood service
Good service, prompt and efficient. Property was as advertised.
5/5
GoogleHandled the sale of a property very efficiently. Always kept me informed of any issues. Would highly recommend.
Thank you so much for your wonderful review. We really appreciate your feedback and the five star rating.
5/5
TrustpilotGreat Company
I have used Penny & Sinclair for my summer short lets for the past 3 years, and they have been exceptional every year. A very professional company that is very easy to deal with. Highly recommend.
1/5
TrustpilotAVOID
AVOID！！！Geniune review with picture proof.
5/5
GoogleNaomi Everett at the Penny & Sinclair Summertown office has been very helpful and pleasant to work with. When I had a problem with one of my utility suppliers, she was extremely helpful in contacting the company and finding a sensible solution
Dear KB, We are very grateful for your 5 star rating and review about Naomi. We are delighted to hear Naomi found a solution to your problem and was pleasant to deal with. Please don't hesitate to contact us should you need further help. Kind regards, P&S.
1/5
Trustpilotintermediary agency apparently
intermediary agency and would not ever recommend
We are saddened to read your review. Penny & Sinclair were not present or involved with the event and are not responsible for any actions of a third party.
5/5
GoogleSean Herdman-low was excellent in managing deftly a complex chain of transactions with skill and effectiveness: truly impressive.
Thank you for this excellent review. We are really happy you have been pleased with the service you received. We really appreciate your feedback.
5/5
TrustpilotProfessional and courteous service
As a purchaser, I was delighted to engage with Joe Worsell and his colleagues at Penny and Sinclair. An informed, courteous, and professional service throughout the process, facilitating from sale agreement to completion in ten weeks.
5/5
GoogleI have often been impressed with PennySinclair during our tenancy in the past 2 and a half years. In particular, the professionalism of Nicola Randall ( née Holden) who has always responded promptly and professionally to any issues that arose during this period.
Dear Jeanine Dwyer, Thank you very much for your kind review for Nicola Randall and our Summertown Lettings department. We are so pleased you've had a great experience with us as a tenant and we hope to work with you again in the future. Kind regards, P&S.
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