5/5
GoogleExcellent customer care
Agent replied · 24 August 2024
Thank you for this great review. We really appreciate you taking the time to share your feedback.
Trusted Agent profile · Oxford
Penny and Sinclair Oxford reviews
★★★★★
302 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Penny and Sinclair's office in Oxford, at Mayfield House, is rated 4.7 out of 5 across 302 reviews on two platforms, including 146 Google reviews rated 4.7.
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
Google5/5
GoogleUsed this agency to book short stay apartment in Summertown. Terrific apartment. Great communication.
Agent replied · 24 August 2024
Thank you for this five star review, we are really pleased you have been happy with the service and accommodation.
5/5
GoogleWonderful experience!
Agent replied · 24 August 2024
Thank you for your review, we really appreciate your feedback.
5/5
GoogleAppreciative of Sophie's patience, professionalism and effectiveness in seeing through my property sale.
Agent replied · 24 August 2024
Thank you for this five star review and taking the time to share your feedback. It has been a pleasure to work with you.
1/5
TrustpilotSuperior customer service....REALLY??
Penny & Sinclair claim on their website that they are renowned for quality, excellence and superior customer service. This could not be further from the truth in my experience as an ex-tenant. Their attention to detail and general follow-up to issues raised was poor and unprofessional.
5/5
TrustpilotProfessional and personable service from all of the Penny and Sinclair team
Professional, personable service from all of the Penny and Sinclair team right from initial enquiry through to exchange. We particularly appreciated their promptness in keeping us updated on viewings and offers from buyers. Would definitely recommend.
1/5
TrustpilotCannot return a call??
With a budget of £900,000 for a house they cannot even return a call!
5/5
TrustpilotAmber and Georgia are always responsive…
Amber and Georgia are always responsive and very helpful. We regularly need short let accommodation for visiting faculty and the rentals are always of a high calibre.
5/5
TrustpilotGreat service and local market knowledge
I've been a client since they started and that fact alone is testament to the level of their expertise and service, especially in a city like Oxford which has a huge range of agents to choose from.
5/5
TrustpilotEfficient and fast
Efficient and fast. I needed to find places to stay in the short term and they were really fast. Service was good and the flats were great!
5/5
GoogleGreat service, friendly, responsive and effective.
Agent replied · 24 August 2024
Thank you very much for taking the time to share the feedback of your experience with Penny & Sinclair. We really appreciate your review and pleased you have been happy with our service.
5/5
TrustpilotBeautiful Jericho Flat
Perfect location, cozy and nicely maintained apartment, well stocked kitchen, wonderful and responsive landlords. All and all an experience we wish we could replicate every year.
5/5
TrustpilotAll round professional and ethical team
All round professional and ethical team. Dedicated to representing our house and getting it sold in the marketplace.
4/5
GoogleGreat short lets in oxford
Agent replied · 24 August 2024
Thank you for your review
5/5
Trustpilot"BLITHERING BROOMSTICKS!"
"BLITHERING BROOMSTICKS!" "Penny & Sinclair rented my house before I could say,'ABRACADBRA!'.Penny & Sinclair are efficient, professional and a pleasure to work with."Purrrrrrr-FECT!"
5/5
GoogleOne of the better agencies in Oxford. Responsive and professional.
Agent replied · 24 August 2024
Dear Huw Rogers, Thank you very much for your kind review, we are very grateful for your feedback and pleased you enjoyed your experience with Penny & Sinclair. Kind regards, P&S.
5/5
TrustpilotAn outstanding team
An outstanding team! Georgia and Emily are absolutely brilliant, highly professional, exceptionally organized, and incredibly communicative.
5/5
TrustpilotRented great short let appartment via Penny Sinclair
Was able to rent a lovely apartment in Oxford for 6 weeks via Penny Sinclair. Helpful and friendly staff.
5/5
TrustpilotThe Old Horse and Jockey. Wood stockk Road
The location and support from the agents.
5/5
TrustpilotTrustworthy
Trustworthy, informed, friendly, quick to respond to queries, not pushy.
5/5
Trustpilotprofessional
A professional and friendly team
5/5
GoogleRating only, no written review.
1/5
GoogleGO ANYWHERE ELSE
4/5
TrustpilotA team of good professionals
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
