Trusted Agent profile · Oxford
★★★★★
302 reviews across 2 platforms
Mayfield House, 256 Banbury Road, Oxford, OX2 7DE
Penny and Sinclair's office in Oxford, at Mayfield House, is rated 4.7 out of 5 across 302 reviews on two platforms, including 146 Google reviews rated 4.7.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommended
Joe was quick, open and positive. He did everything he said he would, more than once as through no fault of his own the sale fell over twice. He and his team maintained contact throughout the transaction. A very good job well done. Thank you!Jay Chitnis
5/5
GoogleI approached a number of agencies when looking to rent out my home. Penny & Sinclair came recommended, and delivered on all expectations. Great communication, great services; they managed all the necessary requirements (including an immaculate pre tenancy clean). I cannot comment on the tenant experience but as a property owner I can recommend them with confidence. Great team, thank you all.
Thank you for the five star review and for taking the time to share your feedback. We really appreciate it!
5/5
TrustpilotBoth properties exceeded expectations
Both properties exceeded expectations. The self-check-in process was easy and efficient. Properties were beautifully decorated and offered comfortable space for our large group of guests.Georgia & Emily were very accommodating and always responsive to our queries and needs. We would definitely use Penny & Sinclair again for our stays in Oxford!
5/5
TrustpilotExcellent service for a house sale in Oxford
Penny and Sinclair dealt with my recent house sale in Oxford, which went without a hitch and with excellent personal service. We received valuations from a few estate agents and these varied quite widely, but we went with Penny and Sinclair since they provided the clearest rationale for their valuation. This decision was vindicated, since we accepted an offer above asking price within a few days. They clearly have a good understanding of the local market and pitched the property just right.
5/5
GoogleLiana is an excellent property manager whom we've dealt with for several months. She is very responsive, friendly, and highly efficient. Very highly recommended!
Thank you for taking the time to share your feedback and for this wonderful review. We really appreciate your 5 star review.
5/5
GoogleRebecca and the P&S team have provided excellent service throughout our time renting in Oxford. Very efficient, super responsive, and very polite. A real delight to work with.
Thank you for this great review. We are so pleased you have been happy with the service you received from Rebecca and Penny & Sinclair.
5/5
GoogleI have just sold my parents’ house through Penny & Sinclair, Summertown, Oxford under the expert supervision of Sean Herdman-Low. …
Thank you for this great review. We are so pleased you have been happy with the service you received from Sean and Penny & Sinclair.
5/5
TrustpilotGreat Experience in Oxford
My daughter and I came to Oxford needing a Short Let while my daughter attended a Summer Program. We were unhappy with our choices until reaching Lisa and Amber at Penny & Sinclair. Amber came up with a solution that was perfect for us just in time for the program's beginning. Lisa and Lillimai provided outstanding service and helped make our stay comfortable. We hope to be back next summer for another great experience in Oxford.
5/5
GooglePenny and Sinclair have provided us with excellent Property Service, in particular Liana Smith was brilliant, always very quick to reply and with a solution to our problems.PositiveResponsiveness, Professionalism
Thank you very much for this review and positive feedback about Liana, all feedback is really appreciated and we are happy you are pleased with our service.
5/5
GoogleWe purchased a house from Penny and Sinclair and it was a little bumpy but we have to say Kate dealt with us and the vendors amazingly well. Very responsive and an excellent mediator working out of ours (even though we asked her not to) to resolve our issues. This is what estate agency is meant to be like and the first time in our experience of buying and selling houses where we felt looked after.
Thank you very much for this review, we really appreciate your feedback and so pleased you have been happy with the service you received. Thank you for choosing to work with Penny & Sinclair.
5/5
GoogleI listed a property solely with Penny Sinclair and under the direction of Lizanne Simmons, one of the principal agents. I found Ms. Simmons extremely knowledgeable and insightful as to how best to proceed in an extremely difficult market. She quickly guided just the appropriate buyers to my property and the sale went through smoothly and efficiently. Beyond this, I found whatever information I needed re: details of buying and selling, moving, temporary insurance and other related issues, Ms. Simmons provided immediate and appropriate guidelines. I demanded a lot from this estate agency and from Ms. Simmons and was impressed with the responses I was given.
Dear Susannah, Thank you very much for your 5 star rating and kind, detailed review about Lizanne Simmons. We are grateful for your support and feedback and are delighted to hear you've had such a positive experience selling your property, especially in such a difficult market. Your feedback has been passed onto the Directors and to Lizanne. We wish you all the best for 2020 and hope you've settled into your new home. Kind regards, P&S.
4/5
TrustpilotJoe Worsell was well prepared for the…
Joe Worsell was well prepared for the initial meeting, provided good guidance on pricing and had the property listed very quickly. Would work with Joe again.
5/5
GoogleIt was a pleasure working with Lucy. She is responsive to emails and requests. And she consistently gave us heads-up and guidance in a proactive manner, helping avoid humps and smoothing out the few that came across. Collecting the keys was smooth and we received a big welcome box. We will definitely recommend Penny & Sinclair Summertown.
Thank you for this excellent review, we are so pleased you have been happy with the service you have received.
5/5
TrustpilotFantastic service from Georgia and her…
Fantastic service from Georgia and her team . Always super efficient and responsive.kept us fully informed at all times about potential lettings and always willing to go the extra mile when necessary .
5/5
GoogleI have always had the most wonderful service from this company, who have been managing my rental property for a decade. This past year and a half, which has been very challenging as I have not been able to be in the UK, Liana the property manager been wonderful, helping me out with all sorts of administrative and practical issues that I could not possibly have managed from abroad. I am so grateful. Highly recommended.
Thank you very much for your review and taking the time to share your feedback.
5/5
GoogleNicola Randall was extremely helpful in assisting with our rental property at a short notice period. She was extremely professional and helped us to secure our property with very little issues.
Dear Faadil Esack, Thank you very much for your 5 star review and excellent feedback on Nicola Randall in our Lettings department. We are so pleased to hear you secured a property with Penny & Sinclair and found Nicola helpful and professional. Please don't hesitate to contact us in the future if you need anything. Kind regards, P&S.
5/5
TrustpilotExcellent
Excellent - realistic valuation, very easy to deal with regarding viewings, found me buyers when other agents had failed to and excellent communication
5/5
GoogleExcellent service over thirty years. Always helpful, efficient and courteous. My latest contact being with Sean Hardman who was at all times reassuring and successful in moving the sale along. Many thanks for our long association.
5/5
TrustpilotSean was an absolute super star in…
Sean was an absolute super star in selling our property, I cannot recommend Penny and Sinclair enough. He was great with dealing with us and with the buyer and it all went very smoothly and everyone was happy with the outcome. A true professional.
5/5
TrustpilotI have used the excellent services of…
I have used the excellent services of Penny Sinclair, in particular Georgia and Emily for seven years, and during that time had best experience. They are very customer oriented and I have complete trust in them knowing that they are after my business. Superlative!
5/5
TrustpilotSearch Experience
Anum provided an excellent search experience, very professional, extremely timely in her responses, and genuinely committed to helping. It’s rare to see that level of support and dedication in the industry nowadays!
5/5
TrustpilotAmazing Team
I have just sold my house in East Oxford. Joe with the help of Angela from Penny and Sinclair (St Clements) made this an extremely smooth and non stressful experience. Joe checked the house regularly as I live over 100 miles away.Complete trust in Penny and Sinclair and definitely recommend them to anyone wishing to find a liable honest estate agents. Thank you so much.
5/5
TrustpilotSelling One's Beloved Flat
Joe Worsell helped me promptly and found a buyer very quickly. He was supportive and illuminating during the whole process
5/5
TrustpilotBuying our first home
Our experience with Penny and Sinclair has been very pleasant from start to finish. Joe assisted us throughout the journey to buy our first home and he was very responsive and helpful to say the least. The process took a little longer than we expected but it was no fault of P & S who always kept us informed of any delays and would go above and beyond to do anything they could from their end. Overall, we are very happy with the service and would definitely recommend for sellers or buyers.
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