5/5
allAgentsLetting
Good experience with this agent. Rented a property three and a half years with no issue. Any problems reported were quickly addressed. Moving on out of necessity rather than choice.
Trusted Agent profile · Oxford
Verified
Northwood Oxford reviews
★★★★★
124 reviews across 3 platforms
Fountain House, Parkway Court, Oxford, OX4 2JY
Part of Northwood, see every office.
Northwood's office in Oxford, at Fountain House, is rated 4.5 out of 5 across 124 reviews on three platforms, including 105 Google reviews rated 4.5.
Reviews
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
allAgents5/5
allAgents"Letting..."
Good experience with this agent. Rented a property three and a half years with no issue. Any problems reported were quickly addressed. Moving on out of necessity rather than choice.
5/5
GoogleNorthwood organised the renting out of my property, as well as its sale later on, in a highly professional way. Their staff was very efficient and helpful. Any questions I had were always answered very promptly. I would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Dear Mathilde Thank you very much for your positive comments and we are extremely pleased that you were satisfied with both our management of the property while let, along with the service provided in selling the property. If we can ever be of any further assistance, please don't hesitate to ask. All the very best Northwood
5/5
GoogleThey were very attentive to my needs, managed my property brilliantly with great communication along the way and have looked after it the whole time. Would recommend to any landlord
Agent replied · 31 December 2024
Dear Mr Haulp Thank you very much for your review of our services. We are very pleased you have are happy. Many thanks Northwood
1/5
FacebookVery disorganise Not standard service They are responsable for mantenence inclusive british gas and they left 5 days with out hot wayer and heater. For 3 times the shower was broken They repear after 2 days . I ask them if i can go to the gim and cleams the payement they refuse but never offer a solution for 3 times we used cold water. My check out was 27 But no one went to control my room until 31 And i have to wait for the deposit . But you can not pay late your rent. I have the mud in my room they ask to clean by my self . They are in charge for mantenence. I went to the agency for pay my rent They ask to deposit becouse they have to go to the bank and doule job! Do you know what is service line? One day there was a wiew from the coustumer I was cleaning the toilette and the sale from the agency Say : you see she mantenence the house clean you do not need to clean. I found it very offensive and not one of us was a HOUSEKEEPING in the house .
5/5
GoogleGreat service - from viewing, negotiating an offer and being proactive to move the sale along in challenging circumstances! Thank you Lindsey and CherylPositiveProfessionalism
5/5
GoogleFantastic staff and service! Exceptionally accommodating and helped me get just what I needed. Thanks guys
Agent replied · 31 December 2024
Good afternoon, Thank you very much for your review and you are very welcome. We are extremely pleased you have been satisfied with our service. Many thanks Northwood team
5/5
GoogleThey were really helpful with the sale of our house, kept us informed throughout the process resulting in a quick and easy completion
Agent replied · 31 December 2024
Good afternoon Liane We were very pleased to assist you in the sale of the property and are extremely pleased that you deem our service deserving of a 5 star review. If we can be of any assistance in the future please do let us know. Many thanks Northwood
5/5
GoogleRented with Northwood for a year. Extremely helpful and responsive throughout my tenancy. Whenever I needed them they would respond to me immediately with great service. Would highly recommend!PositiveResponsiveness, Quality, Professionalism
Agent replied · 31 December 2024
Hello Ben We are extremely pleased you had a good experience with us during your tenancy term and we thank you for your positive feedback. Should you need any assistance in the future, dont hesitate to get in touch. All the best Northwood
5/5
GoogleNice family company, they’ve always replied promptly and ably for any issues we’ve had in the house, cheers!
Agent replied · 31 December 2024
Dear Emilie Thank you for providing a positive review on your experience with us. We are super pleased you have been satisfied with our service level to you. Many thanks Northwood
1/5
GoogleDON'T WASTE YOUR TIME,This agency website showed a property available in mid of September after i finished viewing they tell me it will not available in September,what a shame,rubbish landlord ，after i remind them,they still do nothing about it.
5/5
GoogleNorthwood have been efficient and helpful in managing our property. They offer a great service with little fuss.
Agent replied · 31 December 2024
Dear Paul Thank you very much for your positive words. We always strive to provide a high service level to our landlords and are pleased that you feel we have achieved this. Many thanks Northwood team
5/5
Google-Very helpful -efficient -responsive -kind staff
Agent replied · 31 December 2024
Good afternoon Joe Thank you very much for your positive review, we are very pleased you are satisfied with our service to you. Many thanks Northwood
5/5
GoogleLloyd, always happy and very helpful.
Agent replied · 31 December 2024
Good afternoon Many thanks for your positive review and yes, Lloyd is always happy and helpful and we strive for that to be the case with all of our staff. Many thanks Northwood
1/5
GoogleSent them an email enquiry which has not been responded to
Agent replied · 31 December 2024
Dear Mr McClelland We are dissapointed you were compelled to leave us a 1 star review. We always aim to respond to email enquiries in a reasonable time frame. We have searched our email enquiry inbox but were unable to find one from you. Irrespective, we welcome your feedback. Many thanks Northwood
5/5
GoogleVery friendly staff, excellent service and support.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 31 December 2024
Dear Selva Thank you so much for your positive review, we are very pleased that after so many years as a tenant you are still very happy with our service.
5/5
FacebookWould definitely recommend, based on the service I received from Sonita. Thank you
Agent replied · 27 January 2025
Dear Mo,we are incredibly grateful that you took the time to leave us this nice review. If we can be of any further help in the future please don't hesitate to contact us. Thank you, Northwood Oxford
5/5
allAgentsVery professional letting
Very professional letting service, since the very beginning of my tenancy they have made me feel comfortable in the property by providing help and support in no time and at any time. Any bureaucratic problem is always dealt with within the day. Last but not least, a very friendly crew.
1/5
FacebookThis agency should be avoided!! They illegally discriminates against tenants on benefits or universal credit. They use practices that are humiliating and set tenants arduous and nigh impossible bureaucratic tasks to prevent them from securing housing. A disgraceful agency
5/5
GoogleMany thanks for the help and good service received.
Agent replied · 31 December 2024
No problem at all, we are very pleased that you have been satisfied with the level of service provided. All the best Northwood Team
5/5
GoogleThey are efficient and helpful 😁 …
Agent replied · 31 December 2024
Dear Fabiana Thank you very much. We are very pleased you have been satisfied with the service we have provided to you. We will endeavor to continue to maintain this level of service, for both you and all our customers. Many thanks Northwood
5/5
allAgents"I have never disappointed in..."
I have never disappointed in this agency. They are absolute professionals who provide high quality services. When I had any problems they solved them immediately what I really appreciate. I strongly recommend them to everyone who needs a reliable estate agency.
5/5
GoogleA hugely personal and efficient service with the added benefit of long term staff who build up relationships and knowledge of your portfolio of properties being marketed. Competitively priced for the service provided. Would highly recommend.
4/5
allAgentsI have had a pleasant stay at
I have had a pleasant stay at one of the Northword's properties. Excellent staff and nice place to live. I'd highly recommend.
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